# Page 2 | VTS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is VTS the right Lease Management solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154799/VTS/reviews --- VTS 4.6 (85) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of VTS ## Showing most helpful reviews Showing 26-50 of 85 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use jA jay A. managing director Real Estate Used the software for: 2+ years ### "great product - still transforming" June 24, 2019 5.0 The main business function I am filling is tracking my tenant leads. I have yet to figure out and use the reminder functions . .i.e. that when a lease is coming up I get a notice to call. I am sure its easy to do, but I haven't been able to figure it out. Pros I like the ease of use of tracking our tenant leads, in conjunction with the app, I use it every day in my brokerage business. Cons There are issues with "who controls the data"; with our clients who use the program, we can' t make a lot of changes to the other pieces of info (stacking plans, lease expirations, etc.) and so often that info will become incorrect. I don't use a lot of those functions as it seems cumbersome to keep it all up for the limited amount of benefit I get out of it. Also, another issue is that when we move a tenant to "dead", there is no way I know of to go back and do a forensic analysis report showing which ones toured, made offers or which ones didn't. This is important when we are trying to show clients how many tours etc. we had. But, again, maybe there is a way to do this I can't figure out. Review Source MA Michael A. Associate Commercial Real Estate Used the software for: 2+ years ### "VTS Review" June 17, 2019 5.0 VTS has solved one of the biggest problems in commercial real estate; keeping track of activity and the different stages each prospective tenant is "in". We have eliminated multiple spreadsheets, word docs and other forms of tenant tracking by using VTS. At any time, we as brokers, or our Landlord clients can see where we are at with any tenant in real time. It's a very valuable tool for us as users and for clients (potentially as users) to stay on top of everything at every project in a fairly simple manner. Pros This software is by far the easiest to use and most complete way to track listing activity (prospects, tours, proposals, etc.). VTS offers many fields to input information to in a way that our Landlord clients appreciate. Overall, VTS is a simple to use platform. Cons Some of the features are cumbersome, especially when adding to, or updating spaces available for lease. It seems that the user must go through several steps to get to the end result (i.e. - adding a space under a property listing; you have to click and go through a couple screens to successfully add a property). Review Source CK Chase K. Assocaite Real Estate Used the software for: 2+ years ### "Happy with use but wish we could modify a few things " July 1, 2019 4.0 Overall it is a very useful/ efficient platform for our leasing portfolio and keep us all on same page with our clients in real time. Pros Integrates all leasing reporting for our clients and has additional features that are helpful from time to time. Mostly we use it to track all of the TIM's (Tenants in Market) we track on a daily basis. Cons There are several small changes I think would make a big difference in day to day use, at least for our team specifically. This highlights one of the larger things I think the software lacks. Ability to modify/ incorporate items that a specific user wants/ needs (similar to Salesforce) Review Source VR Verified Reviewer Senior Asset Manager Real Estate Used the software for: 1-2 years ### "VTS- Asset Management Perspectives" October 10, 2018 5.0 Pros Revolutionized the way in which i do business. Freed my time up to be away from the excel spreadsheets and work more from mobile. Cons at times there is variability in what i can see/edit from mobile vs desktop. I would prefer a fully functional mobile experience. Within the @mention tool i wish there was a way to "reply all" to all previous participants vs re-mentioning them. Review Source AL Allie L. Senior Brokerage Coordinator Real Estate Used the software for: 2+ years ### "VTS Update " June 17, 2019 5.0 Pros I am on a team that does agency office leasing. VTS makes its easy for us to track all the deals that are going on at each building. One thing that I really like about using VTS is how easy the support line is. We recently did an audit on the stacking plans in VTS and realized they were not accurate. Your support team made it easy for us to update them all. I sent the stacking plans over to the support group and they uploaded them for us. Cons When I put in a new deal it does not populate at the top of the list so I am usually have to go through the list of deals to find the most recent one added. Review Source VR Verified Reviewer Operations Manager Commercial Real Estate Used the software for: 2+ years ### "Leasing Info All In One Place" October 9, 2018 4.0 It has created efficiencies in reporting. Leasing agents do not need to compose outside reports in Word or Excel for management. Pros The ability to track deals by stages is very helpful. Cons I wish we could customize our views or add custom fields. Review Source BF Barry F. Managing Director Real Estate Used the software for: 2+ years ### "VTS" June 17, 2019 5.0 VTS allows me to update my clients and report to them much more efficiently, especially with multiple team members. Pros VTS is a great tool to update prospective activity at a particular office building. It provides live updates across the user platform and is fairly easy to use. It could incorporate other functions, but it is very good at what it does. Cons Does not track marketing activity. It is not easy to enter a deal into and comps are not really useful. Reason for choosing VTS IT was close between VTS and its competitor, but then they merged, so there was no decision to be made. Review Source RL Ronald L. Leasing Manager Commercial Real Estate Used the software for: 1-2 years ### "Great Program fro Commercial Real Estate" June 24, 2019 5.0 My over all experience with VTS has been great and this product really helped us make the right deals to not only increase or occupancy percentage but make the right financial deal that help make our park more profitable. Pros The over all ease of using this software is probably the biggest Pro. I also liked many of the feature like the daily email update, how it would show you if your proposal was less or more profitable, and how easy it was to add and delete spaces. Cons I really can't think of any cons, not really a con but more a recommendation that it would be great to see some market research. For example if I could see other leases around my area that would be coming up in the next 6 months or so. That would help me target new tenants with my marketing efforts. Review Source VR Verified Reviewer Associate Commercial Real Estate Used the software for: 2+ years ### "VTS Review" October 9, 2018 4.0 Pros The software is easy to use and allows for me to quick create reports for my listings. Cons The actual excel product can be difficult to edit to a presentable material. Review Source VR Verified Reviewer Managing Director Human Resources Used the software for: 6-12 months ### "‘Support to Grab opportunities’" April 24, 2019 5.0 It is an effective and efficient system suitable for all concerned. Pros At last, we have a means of managing and generating higher profit margins in this real estate trade after implementing VTS. The features such as BI (Business Intelligence), Inventory Management, Tenant management, Deal management & Deal approval; help gain market insights, compare performance against real-time benchmarking and market analytics. All this plus Analytics & Reporting helps in understanding the market, execute timely action, finalize sales decisions and achieve corporate objectives exceeding budgeted targets. Additionally VTS helps release all parties of petty chores and avail invaluable time and energy for productive roles and keep all parties happy with work flows and achievements. Cons Haven’t come across any adverse sides in my situation. Review Source VR Verified Reviewer Asset Management Analyst Real Estate Used the software for: 6-12 months ### "VTS " October 13, 2018 5.0 Tracking our leasing activity and review deals across multiple properties is much easier with VTS. It provides great insight to our leasing activity. Pros Easy to use and great way to track leasing progress across multiple assets. Streamlines our leasing process and has made the process from touring to executed lease faster and easier to manage. Cons The only negative is you can't modify much, but the software is simple to use and we have quickly adapted. Review Source HC Hastings C. Associate Real Estate Used the software for: 2+ years ### "Great" June 24, 2019 5.0 Having the ability to provide my clients with real-time updates is invaluable. It has built trust and opened more lines of communication with my team and our clients. It's efficient and cuts back time on update calls and emails that I'd usually spend 30 minutes to an hour doing. Pros Accessibility and ability to use on the go. It's straight forward and user friendly. Cons It doesn't update information I input sometimes, and the stacking plans and spaces available / not available aren't accurate even if I send our stacking plans and updates to support. Review Source KD Kevin D. Senior Vice President Real Estate Used the software for: 2+ years ### "Couldn't do my work without it" June 18, 2019 5.0 This tool is essential to our agency leasing team. While there are some specific peripheral features I wish it had, by and large this is the "brains" of our operation to stay on top of all our properties and vacancies. After reviewing lots of different solutions, this was the best option for our team. Pros Intuitive interface. Web-based. Great app for iPhone. Cons Would like an archive function for archived properties. Would like a pipeline graph to show at what stage prospects go to "dead." Review Source CW Chris W. VP Asset Management Real Estate Used the software for: 1-2 years ### "Great overall, unreliable in specific cases " June 24, 2019 4.0 Great for keeping up with / tracking lease progress and overall leasing activity. Pros Visually, quick reference deal activity. Cons Often inconsistencies (suite #, SF, etc) when a lease is executed in the deal tracking section, as compared to the spaces and stacking plan section. For instance, I often catch spaces continuing to be shown as vacant even though the deal for that space has been executed. There needs to be a reconciliation step in the deal execution workflow. This makes us often question whether the Occ / Vac calc and stacking plan are current. For reports, would be helpful for user to have more control over content included in export. Review Source AK Amie K. Portfolio Leasing Coordinator Real Estate Used the software for: 6-12 months ### "VTS Review" October 9, 2018 5.0 For our purposes in Property Management and Leasing, VTS is an invaluable tool. Pros One stop shop where all involved can transparently see every step of the process. Cons The fact that any user can delete any other user comment is a bit scary; deletion of comments should be limited to only the user who posted. Also, the ability to change the date of a comment should not be allowed as it can confuse the timeline of the deal and required response. Another point, when making any edit to a comment you have made, VTS should not re-email recipients unless specifically prompted; usually just spelling error corrections. (VTS should have spell check). When deleting a document, it should also remove the footprint; as it is now, it will still show a blank post unless you delete that as well. When setting a future reminder, VTS should not email the fact that a reminder has been created, this is not necessary and superfluous. Review Source RA Roderick A. Partner Real Estate Used the software for: 2+ years ### "VTS Satisfaction" June 17, 2019 4.0 Generally very good but i don’t we’re scratching the surface of the softwares capability. Pros Electronic monitor of enquiries avoiding the use of clumsy word/excel schedules. Easy of monitor and update between joint agents and clients. Cons Complications of administration to update property records. I don’t feel we are using many of the key features of the software to analyse the data to present to our clients. Review Source VR Verified Reviewer Senior Property Manager Investment Management Used the software for: 6-12 months ### "A great platform !" October 9, 2018 5.0 VTS is the platform we use at my company to communicate about deals on all levels - brokers, property managers, asset managers and C-level leaders as well. It's real time and easy to collaborate through this platform. Pros Ease of use, particularly for working deals involving people in multiple markets. Cons Reporting options could be more robust and customizable. Review Source TF Trevor F. Partner Real Estate Used the software for: 2+ years ### "Great for keeping up with Prospects" July 1, 2019 5.0 We have been pleased with the VTS product and it serves our needs well. Pros Easy to enter and update prospects. My team can keep all of our leasing reports up to date with minimal effort. Saves time in preparing for leasing meetings. Because it is easy to enter prospects we enter all inquiries and do not lose any potential tenants. Cons Our clients are telling me that it is getting expensive. Review Source VR Verified Reviewer Transaction Manager Real Estate Used the software for: 6-12 months ### "Great Tracking Tool!" October 25, 2018 5.0 I enjoy using VTS, it's a great tool for tracking deals and prospects. Pros Easy to Use; Report directly to Landlords; ability to export reports. Cons Depending on who has control, if a broker loses a leasing assignment and the Landlord controls the VTS, the broker will lose all of his/her information. Review Source VR Verified Reviewer Executive Assistant | Brokerage and Operations Commercial Real Estate Used the software for: 2+ years ### "Fantastic site for organizing your pipeline" October 9, 2018 5.0 This is a great solution to time consuming excel reports when tracking your pipeline. Pros It's easy to use and reports are customization. Cons Sometimes the site freezes, specifically when i'm typing in the search bar. What I type out seems to lag and letters come out in the wrong order. I use the site on Google chrome. Review Source KG Kennedy G. Asset Manager Real Estate Used the software for: 1-2 years ### "VTS Review" July 1, 2019 5.0 Pros What I like most about VTS is that it is a central database for all of our leasing information across all of our funds. Having a central location where I can go to find any information I need on any given asset helps me work much more efficiently. Cons The thing I like least about the software has nothing to do with the software itself. I wish I could get some of our partners and leasing agents to keep the software more up to date and make it more of a priority of theirs. Review Source BP Brandon P. Senior Associate Real Estate Used the software for: 1-2 years ### "VTS Review 7.1.19" July 1, 2019 5.0 Easy to access customer support. Clean looking interface with no problems. Pros It is a perfect way for my property managers and leasing team to work collaboratively on deals. There is also an easy to use app for access to the portfolio on the go. Cons Not great use as a CRM. We wanted the ability to be able to record calls/emails and schedule follow ups with notification reminders. Maybe thats not the intended use but having that would give us a one stop shop for the deal process. Review Source VR Verified Reviewer Office Manager Commercial Real Estate Used the software for: 2+ years ### "Prospects" October 17, 2018 4.0 Pros Easy to use and update availabilities as well as prospects. Cons Software creates multiple 'prospects' if identifies multiple buildings. Should a prospect be interested in multiple buildings, it would be great to list them within the prospect. Review Source JC Jon C. Analyst Real Estate Used the software for: 6-12 months ### "VTS Review" June 17, 2019 5.0 Overall good. We have been able to aggregate data to a central location and glean insights into the portfolio as a whole. Pros I like how it is a central location for information across my portfolio. Cons It doesn't seem like the support team has a ton of insight into where the data is coming from, or how to resolve issues. There have been a few issues outstanding that the VTS team says the property management team needs to adjust, but the PM team isn't sure how. Would be great if the VTS team had more control or could provide better insight into adjusting information (e.g. stacking plans) Reason for choosing VTS N/A, wasn't involved. Review Source JC Jullieanne C. Associate Real Estate Used the software for: 1-2 years ### "VTS makes deal tracking easier" June 24, 2019 5.0 Pros The ease of inputting and updating deals. When I give Landlords permission to view active deals, it's easy for us to communicate through the platform on where they stand and what needs to be done to move deals forward. Cons Sometimes it is difficult to navigate. It could be my desktop but the formatting gets jumbled at times. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.