# Bonafide Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Bonafide Software - reviews, pricing plans, popular comparisons to other Medical Billing products and more.

Source: https://www.capterra.com/p/154848/Bonafide

---

# 

 Bonafide Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 24, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Bonafide

## What is Bonafide?

Bonafide, powered by WellSky, is a comprehensive enterprise resource planning software solution designed for DME providers. With its robust platform, organizations gain real-time insight into inventory, procurement, asset tracking, and billing workflows — all fully integrated for maximum efficiency. Customizable dashboards enable users to monitor KPIs, uncover trends, and act quickly on critical data, reducing manual tasks and helping minimize errors. The secure, scalable Bonafide environment supports compliance and accelerates reimbursement cycles, allowing providers to dedicate more resources to patient care and growing their business.

## What is Bonafide used for?

[Medical Billing](https://www.capterra.com/medical-billing-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Bonafide?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://wellsky.com/&name=Bonafide)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bonafide

1.0 (1)

VS.

[3.9 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

1.0 (1)

Ease Of Use

4.1 (128)

Value For Money

1.0 (1)

Value For Money

3.6 (116)

Customer Service

1.0 (1)

Customer Service

3.7 (124)

## Bonafide alternatives

[4.7 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/154848/Bonafide/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Claims Management

Process of submitting and following up on claims with insurance companies

Claims Scrubbing

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Compliance Tracking

Track and report regulatory data to either internal management or external stakeholders

Customizable Dashboard

Alter the layout and content of dashboards

Insurance Eligibility Verification

Checking eligibility of patients for different insurance claims

Invoice History

Store and view prior invoices for each account/client

Bonafide 8 features

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Track and report regulatory data to either internal management or external stakeholders

Alter the layout and content of dashboards

Checking eligibility of patients for different insurance claims

Store and view prior invoices for each account/client

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Generate quotes or estimates for customers

Get Advice

We can help you find the software with the features you need.

Features

1.0 (1)

1.0

Based on 1 reviews

## Pricing

Value for money

1.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

1.0 (1)

1.0

Based on 1 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

1.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

1.0 (1)

1.0

Based on 1 reviews

## User reviews

Overall rating

1.0

Based on 1 reviews

Filter by rating

5(0)

4(0)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

HE

Holly E.

### "Please Re-think"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 14, 2017

We have been with Bonafide for at least 9 years. They market to DME providers and Pharmacies. We are both. As of 2017, we are still have issues with the ability to accept HSA?FSA cards. This battle has been going on for years. Currently, Bonafide's credit card processor is Axiamed. Axiamed has a function to tokenize credit cards for auto or re-occurring charges/copays. Currently, the interface between Bonafide and Axiamed is selecting the wrong cc number. This has been going on for 2 months without a fix. I have contact executives at Bonafide and both the CTO and CEO of Axiamed to help to get this resolved. At this time, it still is not corrected. The "fixes" that have been put into place have not resolved the issue. These 2 companies are in control and have not resolved the issue. We have been flat out lied to by Bonafide. At this point, I would not recommend Bonafide to anyone for any of its services, additional reasons beyond what is listed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2017

Hello Holly, Thank you very much for taking the time to review Bonafide. Your input, and the feedback from all of our clients is vitally important to us and we always want our client experience to be second to none. Per your comments, we have taken the necessary actions to review your account thoroughly to see what steps need to be taken to provide a quick solution. We again do take each and every Bonafide client as high priority and will make sure to have this fixed right away. We again apologize for the inconvenience and head ache this has caused. Be sure that our team is working on this and will be back in touch with you soon. Please feel free to reach me directly at 805-418-1489 if I can be of any assistance. Best Regards, Matt Randall Regional Sales Manager Bonafide Management Systems C: (805) 906-1698 O: (805) 418-1489 Ext. 1489 MRandall@Bonafide.com

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)