Best For

General contractors, specialty contractors, service contractors and real estate developers,

Product Details

Provides construction and real estate firms with the most complete solution for managing the entire project or property lifecycle with confidence, precision, and efficiency. Formerly Sage Timberline Office.

Contact Details

Sage

http://www.sage.com/

Founded in 1971

Located in United States

Starting Price

  • Not provided by vendor

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours

Sage 300 Construction and Real Estate Features

Accounting Integration
Budget Tracking/Job Costing
CRM
Change Orders
Commercial
Contract Management
Contractors
Equipment Tracking
Estimating
Incident Reporting
Mobile Access
Offline Access
RFI & Submittals
Residential
Subcontractor Management

Sage 300 Construction and Real Estate Reviews

Showing 5 of 384 reviews
Overall
4.099999904632568/5
Ease of Use
3.5999999046325684/5
Customer Service
4.099999904632568/5
Kristin R.
Office Manager
Construction, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
2/5
Likelihood to Recommend
7/10
Source: SoftwareAdvice
April 17, 2017

“Sage is complex, amazing and expensive. ”

OverallIf I wasn't working such long and demanding hours, I would like to look into Sage University educational opportunities...as I do believe many questions I STILL have, could be answered there. ONE THING that would be useful, IMHO, would be a detailed listing of the online classes/tutorials that are available, and the list of topics/subjects that they deal with.
ProsSage is an amazing product, with so MANY complex programs and modules. There are (literally) dozens of reports and functions that I still know little to nothing about (after 3 yrs of working with the product). It's got everything a general contract would ever need, and then some. Customer support (GOLD) is awesome (tho expensive) . 99% of the time, I have had pleasant, knowledgeable, helpful, experienced assistance from Customer Support. The individuals who work in Customer Support helped me make it that first year, and there is no question of that. Their patience and their availability (and their sense of humor) helped me retain my sanity, that first year (04/14 - 04/15)....hands down.
ConsThe complexity of it....each module is multi-faceted and highly complex (and complicated). If a person comes on the scene (such as myself) with no prior construction experience, it's very difficult to simply "pick it up". Also, In order to have Gold Support (a genuine necessity, unless the office employee has a degree in accounting...OR...10 years of prior construction experience) is very expensive. We are a small construction company, and the thousands of dollars we pay, each year, for Gold Support, is not an easy check to write.
Source: SoftwareAdvice
April 17, 2017
Janet K.
CPA
Utilities, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
2/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: SoftwareAdvice
January 8, 2019

“I am a CPA and have implemented this software in the last year with a large underground utility construction company.”

OverallIn deciding to purchase this software, you need to determine your real commitment level. You can use an easily implemented software such as Quickbooks, but you'll need to manually enter a great deal of estimates and information. The implementation and training is costly - be sure and get the total price of all the software modules that you will need in addition to the estimated cost of implementation and training.
ProsI like that in general you are able to import tables from other software or ones created in Excel rather than either not having history or having to manually enter it. There are many very sophisticated modules to help you manager your business. There are awesome video's with lessons that you can use (over and over) for a period of time to learn each module broken down step by step. The job cost is able to import estimates created in Timberline (SAGE) Estimating, another very sophisticated program. From those estimates you can actually create purchase orders for items estimated, and email them directly to your vendors. Very slick if the program is set up correctly.
ConsThis is a complicated system and not for the average AP person or Controller/Accountant. You will more than likely need to hire an expert to train and walk you through implementation. The reports are rarely exactly what you want, so you either have to pay the expert to change them or to learn to change them yourself. The whole implementation process is lengthy - there is a learning curve.
Reviewer Source 
Source: SoftwareAdvice
January 8, 2019
Dustin B.
Office Manager
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
June 9, 2017

“Sage Customer Service Cannot be Beat”

OverallI highly recommend Sage 300 to any contractor out there. It's ease of use and numerous modules make tracking things like inventory, job costing, cash management etc a breeze. All modules sync up to the General Ledger and at the end of each month, we are able to see how we are progressing. This has helped us catch numerous mistakes on our end. Whenever there is a problem, we will phone the Sage call center. They are able to troubleshoot things in no time. Not only do they help fix the mistake they also teach you how to spot them yourself. The odd time we have had to escalate a problem to the programmers they always end up contacting us back the same day. I started using Sage 2 years ago with very little knowledge of the platform and accounting in general and through the proper training, customer service, excellent help articles and Sage U I can confidently say that I have mastered this program. I could never see myself using another product after Sage 300.
ProsEase of use Customer Service Training and Sage U Reporting Custom Reports to fit your business needs.
ConsOther than the odd Software Glitch which Sage is more than happy to fix I have no real complaints. Anytime I seem to bring something up that would make the product better Sage seems to be working on/implementing that change.
Source: SoftwareAdvice
June 9, 2017
Craig S.
CFO
Construction, Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
December 1, 2015

“Very Capable Software with Tremendous Support”

ProsBy far the best thing about Sage 300 is the customer support. It is simply phenomenal. For whatever shortcomings the software has, it is made up in the ability to pick up the phone and directly contact Sage employees who speak our language, understand our concern, and our very knowledgeable of their product. You don't get the "run-around" when you call in. They are very willing to remote into your computer to explain and help with troubleshooting the problem or implementing the solution. They aren't perfect as some experiences have been disappointing, but many times as I conclude a customer support phone call I am reminded just how impressed and pleased I am with their service.
ConsMany of the user interfaces are somewhat archaic and not the easiest to work with. That said, there seems to be a modernization process underway that will be addressing this in future versions. There are minor quirks/irregularities with the software, but that is to be expected since it has so many capabilities and tries to fill diverse needs.
Recommendations to other buyersMake sure you know what your needs are. It is a robust system for construction companies, but not all organizations have the same needs. There are many functionalities we simply do not need. Take into account also the level of customer support. No matter what solutions are employed, their will be issues and even simple questions. Having good customer service is worth a lot in the long run.
Source: SoftwareAdvice
December 1, 2015
John S.
CEO
Construction, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
1/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
1/10
Reviewer Source 
Source: SoftwareAdvice
December 12, 2018

“Timberline Customer Support”

OverallWe are a $30M A&E/Construction company.
ProsDecent functionality once you get it working. Price to function seems good. I have a hard time saying anything else good. If you can live with the cost of frustration, you will probably eventually say its worth it. I've used it for 10 years!
ConsSage provides almost "ZERO" support. Don't let them lie to you. I have used this product for over 10 years and my level of frustration remains very high. They will not support you after the software/conversion is done. You get pushed to a very few, custom Crystal Report writers who are incredibly overloaded. So all the promise of great dashboards, custom reports (which you have to have! For your own business!) is for naught. Just add 6 months to your process which is absolutely not an exaggeration. Let's just say it like it is. After the sale, Sage does not care about you.
Reviewer Source 
Source: SoftwareAdvice
December 12, 2018