Sage

Sage 300 Construction and Real Estate


4 / 5
344 reviews

Who Uses This Software?

General contractors, specialty contractors, service contractors and real estate developers,


Average Ratings

344 Reviews

  • 4 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Windows
  • Training
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Sage
  • www.sage.com/
  • Founded 1971
  • United States

About Sage 300 Construction and Real Estate

Provides construction and real estate firms with the most complete solution for managing the entire project or property lifecycle with confidence, precision, and efficiency. Formerly Sage Timberline Office.


Sage 300 Construction and Real Estate Features

  • Accounting Integration
  • Budget Tracking/Job Costing
  • Change Orders
  • Commercial
  • Contract Management
  • Contractors
  • CRM
  • Equipment Tracking
  • Estimating
  • Incident Reporting
  • Mobile Access
  • Offline Access
  • Residential
  • RFI & Submittals
  • Subcontractor Management

Sage 300 Construction and Real Estate Reviews Recently Reviewed!


Sage is complex, amazing and expensive.

Apr 17, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: If I wasn't working such long and demanding hours, I would like to look into Sage University educational opportunities...as I do believe many questions I STILL have, could be answered there. ONE THING that would be useful, IMHO, would be a detailed listing of the online classes/tutorials that are available, and the list of topics/subjects that they deal with.

Pros: Sage is an amazing product, with so MANY complex programs and modules. There are (literally) dozens of reports and functions that I still know little to nothing about (after 3 yrs of working with the product). It's got everything a general contract would ever need, and then some. Customer support (GOLD) is awesome (tho expensive) . 99% of the time, I have had pleasant, knowledgeable, helpful, experienced assistance from Customer Support. The individuals who work in Customer Support helped me make it that first year, and there is no question of that. Their patience and their availability (and their sense of humor) helped me retain my sanity, that first year (04/14 - 04/15)....hands down.

Cons: The complexity of it....each module is multi-faceted and highly complex (and complicated). If a person comes on the scene (such as myself) with no prior construction experience, it's very difficult to simply "pick it up". Also, In order to have Gold Support (a genuine necessity, unless the office employee has a degree in accounting...OR...10 years of prior construction experience) is very expensive. We are a small construction company, and the thousands of dollars we pay, each year, for Gold Support, is not an easy check to write.

Sage Customer Service Cannot be Beat

Jun 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I highly recommend Sage 300 to any contractor out there. It's ease of use and numerous modules make tracking things like inventory, job costing, cash management etc a breeze. All modules sync up to the General Ledger and at the end of each month, we are able to see how we are progressing. This has helped us catch numerous mistakes on our end. Whenever there is a problem, we will phone the Sage call center. They are able to troubleshoot things in no time. Not only do they help fix the mistake they also teach you how to spot them yourself. The odd time we have had to escalate a problem to the programmers they always end up contacting us back the same day. I started using Sage 2 years ago with very little knowledge of the platform and accounting in general and through the proper training, customer service, excellent help articles and Sage U I can confidently say that I have mastered this program. I could never see myself using another product after Sage 300.

Pros: Ease of use Customer Service Training and Sage U Reporting Custom Reports to fit your business needs.

Cons: Other than the odd Software Glitch which Sage is more than happy to fix I have no real complaints. Anytime I seem to bring something up that would make the product better Sage seems to be working on/implementing that change.

Very Capable Software with Tremendous Support

Dec 01, 2015
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: By far the best thing about Sage 300 is the customer support. It is simply phenomenal. For whatever shortcomings the software has, it is made up in the ability to pick up the phone and directly contact Sage employees who speak our language, understand our concern, and our very knowledgeable of their product. You don't get the "run-around" when you call in. They are very willing to remote into your computer to explain and help with troubleshooting the problem or implementing the solution. They aren't perfect as some experiences have been disappointing, but many times as I conclude a customer support phone call I am reminded just how impressed and pleased I am with their service.

Cons: Many of the user interfaces are somewhat archaic and not the easiest to work with. That said, there seems to be a modernization process underway that will be addressing this in future versions. There are minor quirks/irregularities with the software, but that is to be expected since it has so many capabilities and tries to fill diverse needs.

Recommendations to other buyers: Make sure you know what your needs are. It is a robust system for construction companies, but not all organizations have the same needs. There are many functionalities we simply do not need. Take into account also the level of customer support. No matter what solutions are employed, their will be issues and even simple questions. Having good customer service is worth a lot in the long run.

Accurate and Reliable with Minor Drawbacks

Dec 05, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is very reliable and there are very few hiccups in day to day use.

It's also very handy to have features such as:

- Attaching documents/invoices to an AP or Journal Entry

- Recurring journal entries

- Project Coding

Cons: I find the interface layout to be a little archaic. It is not very modern in comparison to other accounting software.

A troublesome area is when making entries in the General Ledger module, the entries are not reflected in the AP, Bank, or AR modules. However, making entries in the AP, Bank, or AR modules are transferred correctly in the GL.

Lastly, the reports that are generated by Sage 300 can be put into Excel 97-2003 only. Furthermore, the reports are generated in a very complex manner with poor formatting and many merged cells. Trying to manipulate and sort data can take a long time.

It would be very helpful to be able to search/filter through Sage by the invoice/document number. The only option to do this is to either export the data to Excel, or search by vendor.

Overall: The software does what you need it to do for daily accounting functions with minimal crashes or delays. However, the reporting function needs to be updated to a usable format so that it takes the end user less time to gain the information needed.

A good construction project tracking software

Sep 21, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: I don't have a reason to change software products.

Pros: Ease of use Easy to learn and get accustomed to Has been around a long time Recent improvements (last 7-8 years) to the software (Xcel downloads, employee set ups, My Assistant) More 3rd party products that communicate well or easily with Sage 300 (i.e. PO/AP software, electronic clocks)

Cons: I don't like the extra layer on support. It is inevitable that we need the 2nd level for almost every call. No drill down links between modules. There are a few things (I can't think all of now) that you can tell an accountant was not completely involved in setting up. One example, putting a negative in front a number in the credit column on some reports and not on others. The inconsistency can be confusing. Is it a credit or a negative credit (which = debit).

Sage get the job done

Dec 05, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: For the price, this can't be beat. It can do all of the same things as the more expensive software out there. This communicates with our online PM software, and our invoice review and approval software to streamline all aspects of our project management work flow and improve productivity.

Cons: Not the most user friendly. It doesn't have the fancy icons that other software does, but once you past that first layout learning curve and develop any custom reporting it is easy to understand and does everything you need.

Overall: Sage is the software we utilize for all of our PM/project accounting and budgeting tracking. This program allows us to enter budget, commitments, costs and track and report on these with up to date information and integrate with our other PM software for a more streamlined workflow.

Sage 300 CRE User

Oct 05, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I feel that the knowledgebase needs a lot of work. Too many steps to get to your product. Most of the time, if I pull up a request that has more than one page of listings, I get an error message when I try to go to the second page. It has become almost useless.

Pros: I like the simplicity of the accounting side and the integration between job cost and general ledger. I feel it is user friendly for learning the product in almost all aspects.

Cons: Would like to see a simpler change order process with more connections between the subcontractor and the owner changes. Would like to see fewer glitches such as the "use last job" option does not work in project management under certain versions and occasionally I get invoices that show that the payment is open when the checks are cleared.

Where have you been all my life

Dec 14, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: If you already have SAGE 300 ERP and need to manage projects and job costings, you need not go any further. Truth be told, if I didn't have all that stuff and found this first it would convince me to buy the other stuff.

Pros: I have SAGE 300 ERP with the PJC module and to tell you the truth we had been looking for a system to manage costs of our projects for years that the years would actually use and not complain about. PJC is great but we just couldn't get the users to be all in with its use. Then I discovered CRE aka Timberline. I cannot believe this thing existed, where have you been all my life. This solution integrates with my existing ERP modules and PO making my life so much simpler. It integrates with outlook, I can export to excel and do analysis. I can manage invoices, check late payments, make change request and manage contracts and subcontracts ALL in the same solution!. I can manage project retainage and even choose when payments and costs hit my GL. I can give my managers the reports they need on the fly and customize them as needed. I cannot say enough about this software. I also love that I am not crowded with information. The drill down feature makes everything clean. I am literally in love and the users are all smiles now. It makes you happy to see a pile of paper to input. soon I will be almost paperless.

Jan 23, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Dennis Anderson Construction Corporation began using this software in 2005 when the product was called Timberline; however, at that time we only utilized some of its many functions, such as Accounts Payable, Payroll and General Ledger. In 2013, we decided to extend our contract with Sage and to take advantage of some of the other functions that we had not previously been using, such as Project Management, Billing, and Contracts, in hopes of tying all of our project information together into one software. Personally, I have only been using Sage 300 Construction and Real Estate for about five years but I utilize this software multiple times every day. It is my opinion that Sage 300 CRE is a user-friendly software (for the most part) and the modules we utilize capture all of the information exactly how we want it.

Pros: Sage 300 Construction and Real Estate support are PHENOMENAL! Whether it be through a live chat or a phone conversation, Sage support is always very helpful and they always show such care and concern in making sure your issue is resolved.

Cons: Year-End Support is very slow (1 hour + wait time) due to the high volume of customers in need of support. I would recommend that Sage hire additional support members to assist customers with Year End issues.

Recommendations to other buyers: I would recommend anyone who is new to Sage 300 Construction and Real Estate purchase a package that allows them unlimited support. Although Sage CRE provides Help Topics and Knowledgebase articles to assist with most issues, it gives great peace of mind to have that extra support, especially if you are a new user.

Responsible for original setup and training of employees.

May 01, 2015
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Support is great. Every problem I've had they have been able to walk me through the steps to fix. The integration of all the modules eliminates duplicate entry (except as detailed below). Ability to customize fields and use the Desktop to customize My Tasks.

Cons: Some areas need definite improvement - Address Book! No easy way to access or send emails to groups. Address Explorer (an Add-on) helps connect to Outlook, but lots of room for improvement. Sage Construction Anywhere should connect to Address Book. You have to manually add contacts to the companies to be able to give them access to the software, even though they are already set up in Sage Address Book. Some fields are too short to enter all the information needed. Flexibility with documents - Most are created in Crystal and hard to customize. Hopefully the new Word Integration program in development will solve this problem.

Recommendations to other buyers: Be sure you know exactly what your end product should look like. Plan your wants and needs before your evaluation and determine how each software stacks up to your requirements. Only purchase what you need and you can always add users and modules later.

BEST CONSTRUCTION ACCOUNTING SOFTWARE OUT THERE !

Feb 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Have been a user for over 30 years, dos based till current

Pros: Very user friendly, the help button and the knowledge base are awesome places to go to when you need help in finding an answer to how to. Each application is easy to do the work flow. If you make an error in any one entry, the process to fix the mistake or the entry to reverse the error is a very easy step in all of the applications. I love the software!!

Cons: My only issue is job cost is not user friendly with cash management in respect to if you enter a line item job cost that affects cash then you also have to enter the same in cash management to stay in balance.

It was great and integrated with our timberline estimating software

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was extremely easy to use and our accounting department even said it was fantastic. On the project management side, the staff liked the cost codes you could integrate and use. and the ease of sending financial information in. It was also used for monthly job cost review meetings with project management and operations. I believe it was relatively easy to generate thorough documents for review.

Cons: You couldn't do things through a mobile device. A lot of field staff and other personnel in various industries were always on the go and we couldn't have remote access on smartphones.

Nov 06, 2013
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

Comments: I have used Sage 300 since 2010 and have found it the most troubling accounting software I have encountered. It has the capability to do a lot, but the product is so difficult to use that it makes doing a lot impractical, at least for a smaller company. Sage acquired Master Builder in around 2008 and has yet to implement many of the "smart" features I had expected after they bought it from Intuit in that acquisition. In Master Builder/Sage 100, you can drill down on just about any field or report for more data. This drill down does not exist in Sage 300. The built-in calculator in Sage 100 is so handy; it does not exist in 300. The feature to advance the date using the + and - keys in 100 does not exist in 300. The feature to verify successful check runs through a certain check number does not exist in 300. The use of non-accounting terms intermixed with accounting terms is frustrating to me. When looking at the Cash Management Module, it refers to Debits and Credits as Additions and Subtractions. It posts certain entries as a Negative Debit instead of a Credit or vice-verse. GL is driven by the modules and never the opposite. In 100, you can enter accounting entries and have the job costs updated, but not in 300. If you have to enter a GL transaction that will affect job costs, you have to then go into the job cost module and enter a direct job cost and debit and credit the same account for a net zero GL affect. It can only print one thing at a time. Let me clarify; you open one report, an AP aging. You realize you paid a vendor more than you thought. You then run an open invoice list for that vendor. You realize they haven't been paid on a draw that they should have. You then decide to print the Open Invoice list to give to the PM, Controller, etc., but you can't. The first report that is open gets the print priority. Then if you try to close your AP aging to print your Invoice list, you can't. When you opened the second report, apparently the first report tells the second that it is not allowed to print. You then have to close the second report and re-run it. My biggest issue with 300 is that it is extremely prone to being out of balance with itself. That phrase may not make sense to most accounting users. I am referring to the concept of the GL not matching the AP, AR, Cash, etc modules. I have had so many instances of something being off; most recently, certain sales accounts were showing a previous balance after closing the fiscal year. This required manually changing the previous year account balance on the sales account and changing the retained earnings by the same amount. These sort of internal errors are very scary to me because Sage doesn't know why they happen, and if it can happen in one place, it can happen just about anywhere, I would think. Sage support is decent; they are all pretty used to the odd quirks and defects of the program, so they seem to be able to get these problems solved. If you are a daily user of the software, I would recommend not getting Sage 300.

Sage 300 Review

Feb 01, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Coming from Simply and QuickBooks this software take you way beyond their functionality. Highly recommend for any construction companies to take this software on as it really goes above and beyond allowing you to track multiple projects, invoice using different products. The app entry allows such variations including Manual Cheque, E-transfers, Credit Card (entry by a vendor) and regular cheque runs. As a company we want to streamline double payments and this system allows us to catch many duplicate submissions. I can't say enough of how happy I am that it integrates with Excel and if you don't want to invest in excel custom reports if your accountant uses ODBC at all they can extract the information easily.

Pros: AP system (easy of entry, avoid duplicates Job Cost (track multiple projects, ensure they are invoiced, reports by vendor, by code) Cash Management System(reconcile your statements so easily, transfers between companies are so simplified, make an entry on the fly) GL (reports ...allow you to analyze your accounts)

Cons: Financial Reporting (out of the box reports are functional but not friendly to them eye comparable to simply/QuickBooks) but they do the job but would be nice to have better out of the box reports. That being said you can also order customer reports if that is what you are looking for.

Recommendations to other buyers: You can't go wrong if you are having a hard time tracking costs and staying on top of things in construction this is the product for you.

The software is relatively easy to use.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Input is quick and easy. It has been around long enough that most bugs are sorted out unlike some software. Once you learn some of the tricks/shortcuts it is even easier.Updates are frequent and the help desk resolves issues quickly. Able to customize reports.

Cons: Like most software it takes some time to setup. Customizing to your business is a feature but then you need to learn to us crystal in order to make updates. Closing month in one module doesn't always update or close the others.

Overall: Reporting is relatively easy once you have done the set-up. Able to export to excel for outside users such as auditors is helpful.

I really enjoy using sage 300 and very easy to learn.

Sep 21, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: process data very quick, strong customer support, user friendly, Easy upgrade from entry-level accounting applications. Easy to change dashboard widgets. Customizable, ribbon-based navigation menus. Successful mobile access from multiple operating systems using Google Chrome. Customer relationship management (CRM) available in the 300 product line.

Cons: Custom report design is not easy to learn; Payroll and inventory unavailable as 300 components. No hard timetable for adding modules. No flowchart/process navigation. Limited dashboard widgets on screen. No drill-down or navigation capability.

Stay away!

Sep 25, 2014
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

3.5 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: The Project Management portion works fairly well. The reports are very clunky and hard to work with, but it's possible to get the info you need.

Cons: The accounting side of this software is horrible! Did you know that you can have a negative debit and negative credit? That's just part of the nightmare. If you want to see all entries going through both AP and AR, they only show up as summary entries. There is no detail as to vendor, invoice # or anything other than the date and amount. It groups AP entries together into batches depending on how you post. If you post 10 invoices in one AP session, it will group all 10 invoice amounts into one lump sum in the AP gl. Even if you go through the tedious process of posting everything individually, you'll still only have an amount to look at. There is no journal like in QuickBooks and Simply Accounting, so there's no possible way to see what was posted during any given timeframe. Nothing is intuitive and everything takes longer than it should. God forbid you need to reverse something. We always had to call the support line to get help, as it was not easy. Sometimes it glitches and values don't get posted from one module into another. Again, you have to stay on your toes to try and avoid this from happening. Phone support is expensive, and good luck trying to do anything without it. I have now switched back to Quickbooks and export my job costs over once per month into the Job Costs module. We spent a lot to switch to this software (including training), so that decision was not made lightly. It was a bit of a pain, but way less painful than having to stress everyday about how to find something, how to reverse something, or how to figure out where something was posted. I'm very technically advanced and I managed, but it wasn't easy. Accounting isn't difficult, and Sage 300 seems to go out of it's way to over complicate the simplest things. Payroll in Quickbooks takes me 30 minutes. Payroll in Sage 300 took me 3 hours. The software is like playing a computer game on a PS4 and then playing on an Atari, seriously!

Recommendations to other buyers: We switched for the Project Management end which we still use today. We failed to look into the accounting end of things, because we assumed that accounting is universal, not in Sage 300. Look into this very closely and ask them to show you full demos on how to post payroll, accounts payable and billing/invoicing. You will find them extremely cumbersome.

Stable software with lots of add-ons by 3rd parties to enhance it

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Stable backend software that has been around long enough to have lots of 3rd party add-ons to do pretty much anything you would need.

Cons: Some of the architecture is a little dated so some things require convoluted workarounds. The user interface can also be a little dated. Newer modules have modern interfaces, original modules have old interfaces. Service Management is a backend processor only - the user interface is terrible.

Overall: Enabled us to use more efficient processes and procedures - we are now entirely paperless with respect to A/P and becoming more so with the rest of our processes.

Sage 300 CRE

Sep 21, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Again, Sage Customer Support can not be beat with their knowledge and professionalism to their clients.

Pros: Our company specializing in millwright, rigging and custom metal fabrication and Sage 300 CRE helps our company with certified payroll, union payroll and dues, job costing, purchase orders and subcontractor tracking. Also account payable and accounts receivable modules are easy to use, and it really helps us to streamline our operation. Sage Customer Support are most wonderful people to help solve issues you might have with financials or with a payroll.

Cons: The only con with Sage 300 CRE - it will take time to be trained all the modules this software has to offer. If you make a mistake my advice is to look at Sage Knowledge Base for answers or call Sage Support Team to make an appointment to help resolved the issue. You have to be very careful and pay very close attention with accounting dates and closed months with this software.

Capterra loader

Sage is a bit clunky but gets the job done

Apr 19, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The separate modules work very good. Certified Payrolls are easily done thru the payroll module. Payables and Receivables modules work nicely, with some help. Has a ton of reports available.

Cons: Although it has a lot of reports, they are hard to find the one you want/need. The separate modules seem like they came from separate companies sometimes and without an expert help or customer support, it would be really hard to get what you need out of them. I have had to pay for custom reports to be done to get what I need several times.

Good project management software

Aug 15, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Sage 300 is a user-friendly, fairly easy to navigate software. It is especially helpful in tracking subcontractor change orders and budget adjustments. The standard reports provide information that is easy to understand and is very helpful in figuring out where your project stands financially at any given point in time.

Cons: It is easy for users to document change orders inconsistently, there is a lot of room for variance which means that the documents produced can vary in appearance from one user to the next.

28 year Sage/Timberline user

Jun 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've tried other programs, but Sage/Timberline is the best and most efficient accounting program I've found.

Pros: 1. outstanding customer service and technical support 2. excellent job costing and subcontractor commitment tracking, both of which are most important to me 3. custom reports are a fantastic way to see exactly what I want to see and not a bunch of unnecessary info

Cons: it can be a little picky about the server it likes best. software updates need to be done one at a time, so if your IT misses a couple, you can't skip ahead.

Great system for construction. Efficient accounting software. Works great with Timberscan software.

Jul 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Good accounting system to use in the construction industry. Accounts payables module is very efficient and ties in well with the General Ledger. Project management module is easy to use and to track commitments is a simple process

Cons: Occasionally we find certain functions that do not work well and have to contact Sage support. It is a little challenging when adjusting receivables especially when you have to void payments first and then later go back in and apply the payments again.

Sage 300 Construction, Good Product, Some Issues

Feb 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: It would be better if it would connect freely with programs similar to Procore that perform the Project Management side of Construction so it matches better with the accounting side.

Pros: It will allow you to link payroll with Accounting with Subcontractors, Change Orders and then Billing to the Client

Cons: The product is slow to use and the program does not have defaults for items frequently used. You have to select where you want to be, every time you make a new entry rather than automatically going to where you just were

Hard program to self teach, thank goodness we have gold level support. Knowledgebase has improved.

Apr 30, 2018
5/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Ability to drill down for detail. Ability to find help in several different places IE Sage City, knowledge bases, help menu, customer support, Sage University.

Cons: Sage University is too pricey. There should be more free classes. Now they are only for the new features or modules. Frequently I have to wait for a level 2 to answer questions; however I've been using the software for 13 years!

Overall: Ability to handle multiple companies with part time hours. Currently on the road to paperless.

Easy to use accounting and project management software

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and provides excellent reporting capabilities. I like how all the different applications interact with each other and I am able to keep track of everything. All users can pull the required information and print reports.

Cons: Sometimes I have trouble converting reports to and excel or word format. I believe that they have additional software for this but we have not purchased this portion.

Overall: Easy to use and easy to select reports and project management information.

Sage/Timberline Job Costing

May 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been using Sage/Timberline accounting software since 1989. I find it user friendly. I like that I am able to have custom reports that show the information that I need in the format that I want to see. Not that I use it very often, but I have found the Sage/Timberline customer service the best of any company I have ever worked with. My very picky IT person has never had a complaint about the customer service and has actually complimented it, which, for him, is unusual.

Cons: the software can be picky about being on a server with other software.

Recommendations to other buyers: Try it. I've been exposed to other construction accounting software over the years, but none have been as good as Sage/Timberline. The company I work for is a General Contractor specializing in high end custom homes, so Job Costing is very important to be able to pull up at a moments notice for our clients. This software's ability to track commitments by job is the best.

5 year Sage User

Aug 12, 2015
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Vendor is very responsive and customer service is knowledgeable. Also several methods available to look for answer to your questions.

Cons: Hard to figure out how to write reports to meet our business needs. Or report can't pull all the information together in one spot. Took report write courses but still had to contract with outside business intelligence service to pay them to write our custom reports and information "digestion". Also the fact that you cannot access information older than a few years is a huge drawback to a company like ours that develops land projects over 10 or 15 years. And finally I have had a lot of trouble trying to do a live a chat or even get into some of the customer service portals so there is something in Sage there that does not "talk" to our servers.

Recommendations to other buyers: No recommendations at this time. I inherited this software when I took the job so not sure what other choices there were available.

Sage 300 Construction for Real State and much more!

May 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Reliable software with an outstanding and solid support team. Sage is one of the top industry leader for the construction software field, intermediate complexity level to integrate with third party apps makes this software an a remarkable solution for those companies that already have their Master set well defined within construction standards,

Cons: Total cost of ownership can be overwhelming without the proper capacity assessment. Sage University to train your Admins and staff can raise up the bar of the investment. Custom features requires special attention from specialized consultants.

Powerful Software for Construction Companies

Jul 29, 2015
4/5
Overall

3.5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The software can pretty much handle any situation you can think of with construction accounting from certified payrolls to joint checks and lien releases. Tax updates are done timely for payroll. We also use contract billings with AIA documents.

Cons: reports are NOT user-friendly - most of the time, we must use conditions and/or ranges to get what we need - we have tried several times to get our PM's to run their own reports but they are too complicated. I bought the Report Writer - but again, not easy to use and I simply don't have time to set up new reports and teach others how to use them. Also it waste ALOT of paper - the whole report-writing functions just need to be updated - in every single module.

Recommendations to other buyers: All software will have negatives and positives. Sage 300 delivers a good bang for the buck and runs smoothly from one module to another. It continues to evolve and add new features.

Great product but needs some more evident enhancments

Apr 17, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: Overall I think Sage 300 is the best software in the JC accounting area that there is.

Pros: most of the time it is very self evident about how to get around the software and how to use. The menus are easy to follow and the support from the consultants, TUG and Sage is very helpful to the user.

Cons: Need so have some better enhancements to AR ( Zero Deposits) some things that are so easy in other software programs seem so hard to complete in Sage 300

Sage 300 Review

Oct 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Very easy to follow! Easy and quick to use. Self explanatory links and icons. Functionality is great! I've never had any issues with it.

Cons: You have to be looking for the information you want, you wont be able to just come across the information you need.

Overall: I've used this software for the past 5 years, I think it's very easy to use and very easy to understand. It's a very simple software to use, it is self explanatory when it comes to inputting data and what to input, as well as where to input.

Window based software with specialized applications

Apr 23, 2015
5/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like how the applications/modules are separate allowing for more detailed information within yet they communicate with one another. It allows to customize beyond belief from which modules post to one another (or simply tracking entries) to custom descriptions/fields. I like how the security features allow for you to grant an individual tasks or simply only reports/inquiries. I also love the built in report designer.

Cons: Often with upgrades there are features that were capable in the past but aren't available in the future. Also, some data is striped from application to application causing problems when trying to customize reports.

Recommendations to other buyers: Make sure you understand the software capabilities before diving in. There is so much customization that if you set certain things a certain way it is almost impossible (unless you request a data change) to go back and change, ie GL account structure.

Sage300 User

Jan 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: Great system... you have to have staffing to use all the features. One person may not have enough time in a day to properly use Sage300 for job costing and accounting.

Pros: I like the conditioning of items and how an individual may customize a report. It handles multi-company accounting... very helpful.

Cons: The learning curve is a little steeper and their are some "canned" reports still not available. Requires a fair amount of processing staff.

SAGE 300 CRE - For Serious Job Costing and Estimating

Oct 03, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The ability to produce meaningful reports with the data entered

Cons: Slightly challenging to learn all aspects of the modules.

Overall: We have had this product since it was called Timberline (1988). It has morphed some over the years, but continues to be a benchmark for Job Costing and Estimating software. The company is innovative and produces a robust suite of software modules that integrate seamlessly and produce business intelligence that is useful, accurate and complete.

Recommendations to other buyers: Support is excellent, although not inexpensive.

I have been using this product for over 20 years.

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Assembly takeoffs and easy user modified databases. Easy to train new users and keep all users using the same format. Pricing updates are simple through the database inks. Easy to modify or add new items to the database, or create one time items for oddball things that are not common.

Cons: Merging estimates I lose my main estimate cover page data. Would like to be able to specify which to keep.

Robust by antiquated

Dec 06, 2016
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Comments: Sage 300 CRE is a very detailed system but needs a complete revamping. It is able to store a lot of pieces of information, but getting them out of the system require a lot of work. When I evaluate software, I look at how many steps (clicks) it takes to accomplish my task. Sage is the absolute worst of all the software options available. Unfortunately our accounting has been using it forever and the cost to change would be too expensive right now. It can best be described as a Windows 95 database because that's what I think of every time I have to use it.

Pros: Able to store a vast amount of information. Everything is broken down into modules and works well with multiple users. Does allow for customization of certain tables and modules.

Cons: Requires too much work to get to what I need. Tables of data cannot be sorted. For example, a list of contacts on a project cannot be sorted. They are listed in order of entry, which means I have to scroll through an entire list to find a contact. Same goes for some drop down lists. If I don't know the person's name, I can't search. I have to scroll through the list one click at a time because the scroll bars on the side don't scroll proportionally. One click on a side scroll bar takes you down 75% of the bar even if the list is really long. Getting information from the system requires customized reports, which you either pay for or get trained in Crystal Reports. I used to use Quickbooks Enterprise and was able to get more relevant information faster and easier than I do from Sage. Some of the screens can be expanded but do not show more information. It just creates more blank space so I spend a lot of time scrolling to get to what I need. The system as a whole is very out-dated. Search options are very basic...can't search for MEDICAL if the contact is entered as GREATER AREA MEDICAL CENTER. You would have to know it starts with GREATER AREA.

Recommendations to other buyers: When spending this much for software, I would evaluate all other options to be sure this is what you really need.

Powerful Software for Construction Accounting

Aug 17, 2017
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Comments: After learning the product, I'm not sure I will ever choose a different accounting, PM system for my company.

Pros: Many features for construction companies big and small. There are a lot of different options for this program including accounting, project management, payroll, estimating, etc.

Cons: User interface is tedious and difficult until you learn it well. It is an expensive program to purchase but saves money in the long run.

User for many years

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that Sage 300 CRE can cover several aspects of our construction company, such as accounting, project management, job cost, etc. Each module talks to the other one. The customer support is excellent.

Cons: Sometimes it's hard to search a specific help topic. Every now and then we'll come across strange quirks in the system that doesn't make sense, but support is able to help.

works well for our construction company Project Manager works great for our engineers

Apr 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: entering information is user friendly, being able to perform Payroll is house is essential for our employees. General Ledger provides different type of FS/BS.

Cons: report manager requires assistance with consultants. Not easy to change without assistance. Job Cost needs more report options for unit price projects and tracking costs.

Overall: Designed for construction companies. We have been using for 10 years

Overall this is a good software product. Just needs a little polishing...

Apr 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Gets the job done. Can be customized to handle most tasks. Great ONLINE support. Very stable.

Performs all general accounting and payroll functions very well.

Cons: No drill down functions. You can tell that different software groups developed various modules and NEVER went back to make them consistent. GET RID OF NEW STYLE JOB SETUP SCREEN!!!!

Overall: Widely used by many construction companies.

This software was so easy to learn and use.

Jul 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very user friendly - the software is so easy to use that I picked it up right away when I first started and didn't have any training.

Cons: Some modules don't talk to others and that can be confusing. But, I can call in and a friendly rep will walk me through the issue so that it gets fixed and then I know how to do it for next time.

Overall: I love using this Sage product and would highly recommend it to anyone.

If I had a hammer (or Sage 300 Construction and Real Estate)

Aug 25, 2014
5/5
Overall

2.5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: In the Construction industry, we use many tools out in the field to get the job done. Sage 300 Construction and Real Estate is my tool to get the job done in the office. It is just as important to the health of our company as hammers, shovels, backhoes, and dump trucks. Sage 300 Construction and Real Estate is a very pliable software. It allows us to modify, personalize, and actually design an accounting system that works with the idiosyncrasies of our business. Sage 300 Construction and Real Estate does a superb job maintaining detailed transactions and mining that information through Report Designer and Crystal Reports. Sage is the best! Everyone who works there is accessible - from the techie on the support line to the president and CEO of Sage North America.

Cons: The only down side to the software in my mind are the consultants. They have their own agenda, and sometimes that interferes with me getting back up and going. I prefer Sage employees and engineers over consultants any day. I also prefer purchasing the software directly from Sage.

Recommendations to other buyers: Talk with power users, and attend Sage Summit or one the Sage 300 Construction and Real Estate TUG conferences. I attended a TUG conference in North Carolina before we purchased the software. It was great to get so much feedback from actual users.

Review of Sage 300 Construction and Real Estate

Jan 19, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Our company has been using Sage 300 Construction and Real Estate since 2000. We like that the different applications work so well together and cover the needs of our business for Job Cost, Accounts Payable, Cash Management, Payroll, Inventory, Purchasing, Billing and Accounts Receivable, and General Ledger. There are other applications such as Estimating, Equipment, Contracts, Document Management, My Assistant, Report Designer, etc., that are available as well. It includes Security Administration so that tasks are allowed to certain users or certain roles. The Payroll can handle multiple states, unions and certified payroll. The applications are flexible and offer a variety of ways they can be setup so they may be customized to your business needs. The support is great and Sage continues to meet the changing needs of the times, such as the recent ACA reporting requirements and new operating systems.

Pros: We really like Report Designer which allows us to modify the "canned reports" or create our own reports in a format we'd like to see.

Cons: It's expensive to purchase, but over the long run, it's been worth it. Not crazy about Desktop.

Recommendations to other buyers: If you have the opportunity to test the package with Sage's Sample Data, give it a try. The investment is worth it over the long run.

Great software. Eazy to use, great support from Sage support.

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Extremely easy to use and navigate in each module. I'm self taught. The implementation process was easy and I was guided by a Sage consultant. When I have had to call Sage support they are kind helpful and always solve/fix the reason for my call.

Cons: When you delete a transaction in any module the history shows as a reversal, I wish it would just disappear.

the system is very user friendly and the support staff is easy to work with and always very knowledg

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: user friendly and support always there to help and resolve issues quickly. everyone on staff has been most helpful and so easy to work with

Cons: sometimes you have to wait to speak to someone if its not first think in the am otherwise the wait time is not that bad

Overall: makes life a lot easier than manual books although we still keep a few. easy to navigate the system and find what you're looking for.

Great integrated software

Oct 05, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The integration- My project managers can estimate a project and we can track the job costs and accounting in the same software.

Cons: It hard to teach to others. Not the easiest user interface. People find it confusing. But I make it easy by setting up shortcuts to the tasks they use (clear lien waivers or the couple common job cost reports the project managers use)

Sage 300 CRE

Sep 21, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Overall we have been using Sage (formerly Timberline - we still call it that) since 2003. Very happy with this product.

Pros: Allows detailed entries into all modules. Sage Knowledgebase has had every answer. The ability to filter is great!

Cons: Sage Knowledgebase search is difficult. Sometime have to word different ways before finding an answer. Can be unforgiving sometimes with errors.

Mostly positive

May 04, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I believe the software is easy to use and teach to someone. For the most part we receive updates on a timely basis.

Cons: Sometimes we don't receive State information on a timely basis. Also it would be very helpful if Sage would send all customers an email when issues come up like the Pervasive license expiration issue, so we are all aware of problems like that.

Fully Integrated Construction Software

Mar 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Field to office integration. Paperless filing, approval, reporting & processing C-Suite products for the Exec functions

Cons: Unless you've integrated with other field software or have previous Sage implementation experience, a custom install from a Sage rep can be costly. Not as user friendly to those that have no Sage Construction experience.

Long time user since inception as Timberline

Oct 05, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How every facet of a business is all integrated, from Job costing, payroll, accounts payable/receivable and general ledger

Cons: Had the estimating program for awhile. Found it a little cumbersome for a small business as we don't have the personnel to keep the data base up to date on a regular basis. Nice how it integrates with Job Costing however.

Very capable software

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Overall this software has given us everything we need.

Pros: It is very versatile. We were able to train ourselves on modules that we never used by using the knowledgebase and user group website so I would say it is fairly user friendly.

Cons: Accounts Receivable reports still need work. You can run 3 different reports and get 3 different answers.

Controller with 3 1/2 yrs exp with this product

Jul 29, 2015
5/5
Overall

4.5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to learn and use. Help line is excellent. Calls are answered right away and tech help is very knowledgeable. usually issues are solved in one call. Plenty of add-ons to assist with almost any situation.

Cons: Reporting has been as issue, BUT mostly because I didn't have a report writer and was trying to use canned reports with the exception of a few custom reports that were created before I took over. With either Crystal Reports or Report Writer you can get pretty much anything you need.

Recommendations to other buyers: This software has met our needs as a specialty subcontractor, not too big and overwhelming and not too small. I haven't run into an issue yet where it cannot perform a function we need. This product handles Union and Certified Payrolls smoothly which can be difficult with out the right set up.

Sage Review

Apr 28, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like how the software is integrated and very user friendly. The reports you can create that are specific to your needs are extremely helpful and useful. when talking to anyone about the software we use, I would definitely recommend anyone in construction to sue Sage Software.

Cons: The support you get when I do have to call into the support center, they refer you to the web support every time. Obviously, it's something I have already done and is why I resorted to calling in. I hate having to call for any type of support because I know more then the support people do. Frustrating! I have worked with Sage/Timberline/Medallion for over 20 years!

Recommendations to other buyers: It's definitely very valuable in construction, I would recommend them to learn Crystal Reports to be able to create custom reports.

A total Accounting and Project Management Solution for your Construction Company

Sep 21, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use. Customer support and knowledge-base and other support tools. Easy to design own queries and reports.

Cons: Would like more of a GUI/Graphic/Windows interface and menus. Would rather a full SQL database platform instead of pervasive database platform. Costs a little high as far as annual maintenance contracts.

Have used Sage(Timberline) for 25 years and it has been great.

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of all the modules to use. The interaction of the modules makes costing of jobs and printing financials at month effortless. The customer support for the software is very good.

Cons: Would like to see the software update process streamlined. The process is not terrible but would like it to be simpler.

Lots of function, not user friendly

Feb 23, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Attractive presentation, icons, etc. Not too many updates to make the software confusing, once you learn how to do things, they pretty much stay where they've always been.

Cons: Can be pricey depending on the type of package purchased, number of users or version of software. Not as user-friendly as some other software out there.

I use this daily in my profession

Mar 07, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: Very stable environment that is always striving to keep up with technology. The support staff have a vast knowledge of the construction industry and the various accounting needs that go along with that.

Cons: Can be hard to learn at first, but the support and training staff are able to bring users up to speed.

Good Construction Software.

Apr 24, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Solid programs & periodic updates. Good customer support on basic issues. Support contracts are reasonably priced.

Cons: Needs lots of customization which requires a lot of outside vendor help. This causes the total cost of ownership to be high.

Overall: It presently provides enough reports for us to analyze our business and our costs.

Great accounting software

Sep 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: No. I am very happy with Sage 300

Pros: It is very user friendly. Easy to input invoices and run reports. I've used other software before and I personally recommended Sage for my current company.

Cons: When I make changes to standard reports, my changes disappear when an update in installed and I have to redo the reports.

Overall a solid product

May 20, 2016
5/5
Overall

4.5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Lots of configuration options, very customizable to each company's process.

Cons: Some modules don't get any improvements. SM, for example, was a third party product that had some integration coded in, but it really has not gotten any improvements over the years, and it definitely could use them. Even some of the built in functionality really doesn't work as it is written now. DM is another module. We just dropped it, as they are now apparently replacing it with something else, which means it's not going to get any enhancements going forward.

Recommendations to other buyers: Look at competing products as well, like Spectrum, it does many things I wish Sage 300CRE would do. (but I'm sure it does some things worse, in fairness) Timberline's user fees are cheaper as it is based on concurrent use per module.

Seamless accounting and reporting. Excellent customer service.

May 01, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Excellent customer service. Flexibility with the reporting functionality. Love the ability to download reports to excel to manipulate the data to custom reports needed.

Cons: Bank reconciliation takes quite a few steps to enter bank charges and miscellaneous items to GL, Job Cost module and bank.

the useful item ever at my life

Nov 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: this is very good app and anyone who want to try this app,you must try it beacuse it so helful and very useful in my life...

Pros: i like most about this product is like super easy upgrade from entry level like accounting applications...I don't know this product but when i try it,it's so very nice and very helpful at my life and i share it to my friend and he tells me it's so very useful....And he thank's me for saying this application....

Cons: i like least about this product is nothing...did anyone knows why beacause i don't have bad experience at this app...And my friends that i tell this app and she said ofcourse she have not bad experience at this app beacause this very useful and friendly app...

Sage products are robust however the learning curve poses a barrier

Sep 25, 2018
5/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Too complicated for the average staffer

Pros: Extensive features make the program a powerful tool. The useful reporting features create shareable data

Cons: The program is extremely difficult to use. The training time required to bring staff to a point where they can produce makes it a very expensive tool

If you are a professional contractor, I highly recommend this product.

Apr 04, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how easy and on point the setup process was. Also, I was able to figure out how to use it with very little help nor instruction. Was quite simple to navigate it and input information with no problems. Regular updates is also very attractive.

Cons: This application needs more notification in terms of licences. Support is very expensive and can be a bit annoying if you have no prior accounting experience. Great application non the less.

Sage 300 Realestate and Construction

Nov 17, 2016
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use and flexablility.

Cons: It is a US based software that needs to be more adaptable to Canadian terms.

Overall: I have used this product for 4 years and learn something new all the time. I am constantly amazed at what this product can do. The reporting and ease of use is great and customer service support is the best. Highly reccomend for payroll and accounts payable.

User Friendly SAGE

Apr 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like best about the software is it is easy to get around in and user friendly.

Cons: The AR needs to be improved, an AR report shouldn't take hours to run. I have to run the report before I leave at night and still have to wait in the morning for my report to actually print.

Overall: Started working at this company and was given little training. I was able to maintain around easily in the SAGE and before I new it, I was closing projects out and cleaning up open payables. SAGE is user friendly.

Capterra loader

sage 300...

Dec 06, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I used this for work job at my office... need to like it because i used it for entering the order of my work duty

Cons: really need to understandable step by step to be able to use it...

Overall: i used it everyday for work task ... its pretty much is easy if you understand how to use it

I began using this product almost 16 years ago at another company.

Dec 01, 2015
5/5
Overall

3.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like how you can customize so many aspects of the program. Both screens for entering data and reports. Sage is great to work with, especially their help desk. The best support that I have ever experienced!

Cons: I do feel that the yearly maintenance costs are a bit high, especially for smaller companies. Also, I have had co-workers tell me that they find this product to be a bit "user unfriendly" at times. Also, there are some issues that were supposed to be fixed years ago but never were. Minor issues, but annoying ones.

Recommendations to other buyers: Find others that use it who can show you how they use the product. Talk with your software vendor, explain how you do things and have them show you how Sage 300 can be tailored to your needs.

Great product - has a few kinks.

Jun 27, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is a functional costing system that allows multiple user interface with the security needed to protect your data from accidental or intentional changes.

Cons: The software is set up to have a "partner" company over you... this does not seem to work very well from our end.

This software launched our traditional construction business into the 21st century!

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: + Ease of reporting

+ Customizable inquiries

+ Resource tracking

+ Detailed Budget Analysis

+ Can use Crystal to generate new custom reports for client-facing information etc.

+ Customer support and training are fantastic

Cons: - Dated user experience

- Limited by "legacy" nature of software. For example it is not possible to sort or filter certain inquiries.

- Requires extensive training, not very intuitive

Sage 300 Construction, Good Product, Some Issues

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Sage is an overall good product that can perform most if not all of the tasks required for a construction company

Cons: The product is slow and takes a long time to do simple tasks. It is not user friendly and customer service could be better

Sage Timberline Pros and Cons

Oct 06, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I've been using Timberline for 14 years and have experience with all modules. Prior to using Timberline I worked for a CPA firm which gave me access to multiple software packages. Timberline is the best option for small to medium sized general contractors.

Pros: Timberline has modules to take care of all processes from Job Cost to General Ledger. The Payroll module can handle quarterly payroll reports and certified payroll reports. Sage has added a cloud based time entry system which makes field payroll easier. The Timberscan add on was a big improvement to the accounts payable process. Invoices can be searched easier in Timberscan. Customer support is available, easy to use and usually has short wait times.

Cons: May be pricey for a small construction company. Some customization of reports may be needed but can be done if you have crystal reports knowledge. Timberline's searching capabilities are limited.

Recommendations to other buyers: Know your needs and research products before committing.

Overall Sage 300 is a user-friendly program.

Jun 01, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It's user-friendly. After set-up, things falls in places easily. At the same time, the program constantly changing to better suit our needs. It has a good support system, from easy solutions to anything this is technical. I know where to turn to and where I can get help when I need it. It is very important to us.

Cons: The product itself can be less rigid in report design. For instance, not all the data files are linked; don't know when I have to use the function "LookUp". If it's more aligned with Excel, and more reports can be exported to Excel, it will help a lot.

Recommendations to other buyers: (It would be the same as "like least about this product" above. Please refer) Thank you.

Sage 300 is great for managing costs on construction projects

Nov 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Many useful add on softwares with great functionality. Very user friendly and customizable to meet your business needs.

Cons: A bit complex to get set up, but most software will present this issue. Overall not many cons with this software.

Great for Construction companies

Apr 26, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It meets the needs of construction companies and allows for a full variety of modules that are integrated to prepare financial statements. Technical support is very useful but the frequency of my calls to get help should be less.

Cons: The linkages between modules can get confusing since I am required to post in multiple modules in order to retrieve the data that I require in one module.

Good Value

Jul 11, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fast Have all the extended options to support a sizable project. coordination is good from accounting to project management

Cons: A little complicated to start, but Once get used to the settings, the work flow if smooth and accurate.

Great software, offers versatility.

Jul 29, 2015
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The software itself is relatively straight forward to use. It offers a lot of reporting and inquiry function, as well as the ability to customize reports. The vendor has a great customer service center with live chat and phone support, as well as the website which contains many help articles. The versatility of the software from the various modules that are available is great, as we can pick and choose what we need, and what we dont.

Cons: Specific tasks, such as refunds from vendors or changing lines on a commitment with an already-paid invoice, involve a long and time consuming process. The wait times for Sage support can get very long as well, and when we have an issue that needs resolution quickly, that can be a challenge.

Recommendations to other buyers: Take the time to learn about all of the functionality of the modules.

Sage 300 review

May 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I would recommend this program

Pros: I liked the ease of use. I learned how to use it with very little instruction. I was able to navigate it and input information with no problems. It had icons that made it extremely easy to use.

Sage: Best Estimating Software

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the ease of having to configurate the estimates to your liking and have all formulas ready to enter numbers.

Cons: It has some glitches that not even the support center have been able to solve for our company.

Our company has been using the Sage 300 Construction for over 20 years

Jul 29, 2015
5/5
Overall

3.5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We have found this construction accounting to be extremely adaptable to many levels of detail depending on what we need. I can customize reports to show exactly what I need in any given situation.

Cons: The rare occasion that I cannot edit a previous entry when an error is discovered. The need for reversing entries as opposed to editing an entry can sometimes lead to multiple entries that just clutter up my reporting.

Recommendations to other buyers: The level of detail that can be extracted it invaluable. It takes a detailed amount of data entry but that soon becomes automatic upon continued use. If time is taken to set up each module, much of the data entry prefills. I just love the instant availability of detailed information!

Very reliable.

May 09, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the most about this software is the ability of having multiple reports to gather information from.

Cons: The least thing about this software that I don't like is the time it takes to load reports, wish it was faster.

The Cadillac of Construction Accounting Software

May 31, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The customer support is hands down the best experience you can have even if you are setting up databases or reconfiguring old ones, or need a simple solution for an issue.

Cons: Sage has gotten better over the last few years with the easy of export functions into excel, but this was previously one of the issues I did not like. It is still very difficult to build reports that cross reference transaction files from different modules. I would like to see a less complicated way to build reports within the software.

Recommendations to other buyers: Make sure the software you pick allows you to manage all of the aspects of your business as Sage does and not just parts of it.

Been a happy user for 17 years

Jul 30, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We have 5 construction companies that share employees and overhead. The software makes the intercompany accounting virtually seamless. The support you receive with Sage is awesome. I always get to talk to a person quickly, and they are all knowledgeable and can help me, or can get me to someone who can help me, and quick! I love that I can dump almost anything from Sage directly into Excel with just a click.

Cons: I wish the reports were easier to customize. This issue may be that I have not spent a lot of time using the report designer and should.

Recommendations to other buyers: Check out Sage first, you may not need to look further.

Recommended!

Mar 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Sage is an excellent management software. Sage is well organized and well synchronize. The workflow really simplifies things for the user, the software is really flexible and easy to use.

Cons: The process takes quite a long time to process and work. Setting up the software is tad difficult too, other than that it works really well.

"Sage 300 Construction and Real Estate this software helps us Manage my submission on time"

Nov 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can easily capture data anywhere. Using this software my everyday work is light and I can submit my project on time. This is one the best tools I use because of the easy mobile access.

Cons: Nothing I can share for the cons. With this product my imaginations come true, great feature and best recommended for business!

Sage 300 CRE - Lewis review

Sep 21, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Love the system despite the checks issue.

Pros: we love the upper management access to information and reporting. Easy for them to access information that directly affects the business without asking for information from each department.

Cons: THE CHECKS - If the alignment on checks is off, they look terrible. The checks have to come with the lines and headers already printed, which really causes problems. This changes with each printer used. Solution? Print the entire stub including headers and lines so that the checks look great no matter the printer or module!

LOOONNNGGGG Time User

Aug 12, 2015
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the way you can get a report of about anything you want. If you can't find exactly what you are looking for, you can always design your own report pulling whatever fields you need. I also like that you get all the tax updates and form updates each year. It helps to easily stay on top of tax reporting.

Cons: The yearly maintenance fee to keep the updates is quite expensive.

Recommendations to other buyers: Weigh your options. Sage is a complete program offering a lot of flexibility. Evaluate the cost vs needs. I feel I could get by with a cheaper program, but I have been using Timberline/Sage so long it's worth it to stick to what I know!!

Great software for estimating

Nov 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it lets us build a database to use when putting together estimates. I work for a design build and it is very helpful in my line of work.

Cons: The thing I like least is probably an error on my company's end... my program will auto quit when the software doesn't have internet access...

CFO's Recommendation for a Comprehensive Accounting System

Aug 12, 2015
4/5
Overall

1 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Versatility and stability. It does almost every thing we need and we are not even utilizing 25% of its capacity. Whenever we have come up with a new need, we have been able to utilize the system a little bit differently to accomplish our goal. I have had to tweak the Billing module in many ways, but have always been able to get our complex invoices out in a format our clients like.

Cons: There is no HR functions in the P/R module forcing us to use ABRA and a third party (BAS) conversion of data.

Recommendations to other buyers: Make good use of the consultants that are available.

It's an old school system that you can rely on for accurate data

Sep 20, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was dependable. I could always pull it up and liked the way I was able to extract data. It was easy to synchronize with other systems.

Cons: I did not like that customer support took hours out of your day. It was an old school system that had minimum character limits.

This best.... period!

Aug 31, 2015
5/5
Overall

3.5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Sage 300CRE is the leading construction accounting software that has every functionality required to run a successful construction operation. The accounting portion allows you to use 3rd party solutions to enhance the the software. The payroll function is excllent along with General Ledger and Job Cost Sysytem

Cons: Sage needs to improve on the user interface and start to build cloud solutions for their core product.

Recommendations to other buyers: Take advantage of you tube and search for Sage 300 CRE or Timberline and you will find a host of videos. Sage also provide training through sageu.com.

A satisfied 30 year user of Sage

May 05, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Stability, applicability and multi-faceted applications. Support plans are also an excellent option and we use it extensively.

Cons: Report Designer. Would like to see if better developed. Not too thrilled with Crystal Reports (too complicated). Also PO will be better once it is integrated and not dependent on import/export.

Recommendations to other buyers: Purchase a support plan that best fits the number of modules and licenses you have. Support is a very valuable and time-saving option that should not be overlooked. Additionally, invest in IT equipment that will allow you to gain and maintain the utmost in performance and availability.

Learn something everyday

Sep 21, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer Support Team is very helpful and respectful when talking to them about issues I am having.

Timberline -- my choice

Apr 24, 2015
5/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: When I first started my position as Controller for a drywall company it was my decision on which accounting/job cost system to purchase. For me it was a no brainer to choose Timberline which has now evolved into Sage 300 Construction. The ease of this project and everything it can do really amazes me. We had a great team to help us implement our new system.

Cons: Project Management has come a long way but to run anything in it still takes forever

Recommendations to other buyers: If you want a system that is really customizable this is the product for you

overview of Sage300

Jan 23, 2017
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have 4.5 years of experience with Sage 300 using AP, AR, PR,GL,CM,JC,PJ and it did require a few months to get used to all these modules and be able to proficiently use the system. I have found unlimited customer service as my major lifeline and learning avenue as every problem I solved was a learning experience and without this hands on I find there is no other way.

Pros: It has the ability to give detailed reporting, accurate reporting, and allows for data comparison for valuable decision making.

Cons: You have to have the proper report setup in order to get the information requested. If the reports are not setup with correct fields this will not allow the reports to be generated properly.

Recommendations to other buyers: SAGE300 is a great product to work with --It needs a lot of training as it is quite detailed however once one is proficient with the system this allows for data to be converted to valuable information.

Sage Timberline Office Review

Dec 14, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I like the ease and use of the software, when it comes to the accounting aspect, but the project management part is still a learning curve.

Pros: Very ease of use for accounting purposes. It provides the full range of the accounting cycle for financial management reporting. Love it!!!

Cons: Project management in relationship to accounting is just okay. Project Managers here at my company find it very tedious, for what they need.

Sage Software is an excellent product for Construction Accounting

Aug 12, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and they have the most up to date software for the ever changing IRS requirements

Cons: Phone support. It depends on which CSR you are speaking with what kind of response and effective help you may receive. I have experienced good phone support and also phone support where the person I am speaking with is not helpful and seems irritated by the call.

Recommendations to other buyers: They reports offered saves you a lot of time, they are always up to date on all federal and state requirements and are very easy to use. I have been using the software for over 14 years now

Sage is a great software to link Project Management, Payroll, Accounting together in one Place.

Mar 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Project Management tool for Cost Tracking, Meeting Minutes, RFI's, Change Orders, Submittals, Purchase Orders, Subcontracts

Cons: The customer support on questions is lacking. Don't expect to call and get a quick answer on any issues.

Big Brother/Sister

May 15, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: user friendly, professional and VERY helpful. Regardless of the situation I can count on either a report previously set or revamp or a quick call to the department to help me through the problem.

Cons: I wish I had someone in the office with me 24/7 :)

Recommendations to other buyers: be specific in what you want and it can be tailored to fit. User friendly. Help Topics are easy to understand, if more needed the customer service is very knowledgeable. Since 1984 we have updated along with Timberline with ease. Even with the hardware changes, Timberline works really well, especially in Windows.