# Page 4 | Auth0 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Auth0 the right Identity Management solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154900/Auth0/reviews

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Auth0

4.7 (140)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Auth0

## Showing most helpful reviews

Showing 76-100 of 140 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TS

Tanya S.  
Developer  
Medical Practice  
Used the software for: 2+ years

### "Auth0 review"

August 15, 2024

5.0

It was quick, all cases we needed to cover was easy to find on the docs

Pros

Flexibility, set of features, community, documentation

Cons

Maybe that thing that it was not obvious that plan is shared between all tenants

Review Source

eM

eva M.  
CEO DJ  
Entertainment  
Used the software for: 1-2 years

### "KILLER PLATFORM"

August 22, 2024

5.0

EASY. SMART. RELIABLE. Outstanding work!

Pros

GREAAAAAT TEAM! KILLER SOFTWARE. FAST AND EASY.

Cons

NOTHING. I AM VERY IMPRESSED! OUTSTANDING WORK!

Review Source

DF

David F.  
Software Engenier  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "My Experience"

August 15, 2024

5.0

I have a very good experience with , it saves me many time

Pros

Documentation and integration with most projects

Cons

The default login form, and that it is a very tricky to modify

Review Source

Gayan N.  
Tech Lead  
Information Technology and Services  
Used the software for: 2+ years

### "All in one identity provider"

May 26, 2022

5.0

Customer support and community support are really great with . Auth0 products give you everything you need for your organization or software.

Pros

Easy to customize and adapt to the business requirements. Customizable email/HTML templates/SMS message actually helps to easy to do the switch between your branded web/mobile app with the universal login/email etc.

Cons

Automation of the Deployment is a little bit tricky with the -deploy-cli tool. You need an expert to automate the change deployment.

Reason for choosing Auth0

Availability of the features and integrations. Easy to customize and cost-wise reasonable.

Switched from

[Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)

Easiness of integration and Security features

Review Source

VR

Verified Reviewer  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "Excellent tool for authentication management"

May 12, 2022

5.0

I have used as security management service for several projects and have configured MFA, SSO and integrated it with Azure Active Directory. I do not regret it and find Auth0 as one of the 2 best security provider tools

Pros

First of all, it is very easy to set up and use. Explaining a junior the process takes few time and thanks to the API and automatic deployments it is easy to apply as security provider for web and mobile applications. It is also very good for it's performance and reliability.

Cons

I found the documentation hard to understand at first, but after a few approaches I managed to work out my own workflow and then create internal documentation for my team.

Review Source

Aaron D.  
Software Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Solid Authorization Platform "

October 28, 2020

5.0

The system has provided our company a solid authorization foundation to build our various external-facing applications. With the variety of Auth0 features, we have been able to integrate an increasing number of applications from companies we have acquired. From web applications to system processes to desktop applications, Auth0 has given us the means to centralize all of our product offerings and provide our customers a consistent unified experience.

Pros

Administration site is fairly easy to understand. Metadata along with Rules and Hooks allow for flexibility for token generation . Multiple ways to authenticate (internal and external user data sources, SSO, OAuth2.0 workflow support, etc...) The active developer community is helpful to resolve issues, and if we can't find an issue there, the Support staff are very responsive

Cons

Management of source and deployment of code and configurations across tenants is not very good. admin users can have either very limited access or have global access to everything. We would like to have the ability to limit certain functionality to sets of admin users. We were charged for each Machine-To-Machine call (client-credentials workflow), so we needed to be careful how we implemented.

Alternatives considered

[Okta](https://www.capterra.com/p/119653/Okta/)

Review Source

Anthony A.  
Software Engineer  
Consumer Goods  
Used the software for: 1-2 years

### "Versatile platform for access and identity management"

September 8, 2022

5.0

This platform has all the features needed to ensure effective and secure identity and access management, with a very extensive level of customization.

Pros

It is very easy to assign permissions for user access according to the role they have in the company. It offers an excellent level of customization that adapts very well to the characteristics of the company. It has a very efficient and easy to configure multifactor authentication. It has very useful examples in the configuration that allow saving time.

Cons

This platform has everything you need for a successful identity management of an organization, the only thing they can improve is its ease of use.

Review Source

VR

Verified Reviewer  
Account Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Our platform uses Auth0 on a daily basis"

August 13, 2022

5.0

Pros

We run it on our platform as we have various type of users. We use it for account creation and authetification, both our clients and the admin of our platform. It is a very valuable software as we can directly use it for account and data management as well. It is used for any type of actions linked to user authentification actually.

Cons

It seems hard to set-up for someone who never used it. I am just an admin of our platform but not of . I know that we have a part of our team who has been trained to work on everyhting linked to Auth0.

Review Source

YR

Yoni R.  
Software Development Manager  
Biotechnology  
Used the software for: 2+ years

### "Auth0 Rocks, big time!"

October 14, 2020

5.0

All in all, I'd say has saved us AT LEAST 10 Man Years of development effort (to date) at a cost of a few dozen $ per month. Fantastic ROI.

Pros

is an extraordinarily versatile SaaS. We use it for all our IAM needs across multiple and diverse applications and use cases. We use a whole range of Auth0 features, and have Auth0 integrated with a whole bunch of other 3rd party software solutions that we use. Never seen any problems (suchbas outages etc.), although setting up some features can be complex.

Cons

I have one small gripe. We use Google as our "Social Login" provider, and use Rules to allow only users from authorised domains to authenticate. This works, but not perfectly. Users who authenticate with their personal gmail.com addresses (happens inadvertently all the time when users are logged in to their personal gmail accounts) are blocked by tbe Rules, but don't get a meaningful error message.

Review Source

BB

Bram B.  
Enterprise Architect  
Automotive  
Used the software for: 2+ years

### "Bram's review"

October 21, 2020

5.0

I have chosen for mazda europe several years ago and I have never regretted it. We have recently switched and moved away from Auth0 due to an alignment at Mazda Global. We are still rolling out Auth0 for the B2B side now and are very happy so far.

Pros

The ease of use Practice what you preach at , so I know it works :-) Automated deployment and API use possible Quick onboarding of new security specs and standards Auth0 is certified on several security levels Very good uptime and performance

Cons

Domain name support (using our own domain name) didn't work out The language support in ie. emails etc is not great

Alternatives considered

[Okta](https://www.capterra.com/p/119653/Okta/)[Ping Identity](https://www.capterra.com/p/131419/PingOne/)

Reason for choosing Auth0

The high level of self service possible and focus on customer facing integration (social provider connections).

Review Source

Richard R.  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "You have no reason to ever build your own authentication system again"

May 5, 2018

5.0

Authentication as a service. Security that is done by professionals.

Pros

does a fantastic job of taking all those hard, risky and tedious parts of making your own authentication system off your plate. Developers literally have no reason to create their own authentication system any more, it's all provided by Auth0.

Cons

The docs could be clearer. It's very easy to get confused or lost. They could use slightly more user-friendly language in their documentation and management UI. Could have more/clearer examples of best practices and common usages/implementations.

Review Source

VR

Verified Reviewer  
Web Developer  
Computer Software  
Used the software for: 6-12 months

### "Identity Management shortcut"

December 5, 2019

5.0

Overall, easy to use, fast to implement, and great user management dashboard makes it a rather compelling experience.

Pros

Absolutely love how easy it is to take care of all things identity. It's a real shortcut: they take care of managing users, security, accounts, and more. Saved me a ton of time.

Cons

Some of the feature implementation code is a bit convoluted, but nothing crazy. Support is available as well, and they know their product well enough to get you through whatever blockers you've got.

Review Source

PK

Priit K.  
CTO  
Information Technology and Services  
Used the software for: 2+ years

### "Get your product out fast"

October 15, 2020

5.0

It has been an extremely pleasant run, because we have had to think very little about them.

Pros

We made a bet on to hasten the Go Live date for our SaaS product, while we build manufacturing ERP, we got to focus on manufacturing while CIAM came from Auth0.

Cons

Some parts of configuration options and code examples are confusing to navigate, but there is a system, once you get used to it...

Reason for choosing Auth0

Looking back, I would say that they had the best SEO, available materials were easy and spot on for our use case, we started with and compared those aspects and pricing with others on the list. We did not find anything worth redoing the whole learning and prototyping phases so we just carried on...

Review Source

VR

Verified Reviewer  
Personalization Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Perfect not just for authentication and authorization but also Customer Support!"

October 27, 2020

5.0

The authentication and authorization part is something you just set up and then it works. But I use on a frequent basis for customer support. I can see the necessary information about a user, their sign-up and log-in activities, data providers, password management, and such. This allows me to more easily and quickly answer the questions of users and guide them through a process.

Pros

is mainly a solution for authentication and authorization. And it does what it promises in that aspect, but I also find it very helpful when it comes to customer support because I can see a lot of crucial information about user activity.

Cons

I haven't had any problems with . I am happy with the functionality they offer and wouldn't change it.

Review Source

VR

Verified Reviewer  
Software Engineer  
Financial Services  
Used the software for: 1-2 years

### "A great authentication and authorization management service for any type of product."

May 29, 2019

4.0

The overall experience with has been very satisfied. The integration process was thorough but easy. Customization options are ample.

Pros

The thing I like the most about is the ability to connect any API or application written in . any language or technology to Auth0 with ease.

Cons

The pricing is very expensive compared to other solutions. Also, the API is changed frequently leading to frequent required code changes.

Review Source

AT

Aleksandar T.  
Software Architekt  
Information Technology and Services  
Used the software for: 2+ years

### "Best authentication system ever!"

November 3, 2020

5.0

Authentication is crucial of every SaaS product. helped us to bootstrap in days!

Pros

Easy to use! Excellent tutorials! Excellent documentation! A lot of identity and social providers! MFA, Anomaly detection! Reasonable price!

Cons

Building a multi-tenant application is not really convenient. Some missing features in the management console: Search in applications or databases.

Alternatives considered

[Okta](https://www.capterra.com/p/119653/Okta/)

Reason for choosing Auth0

Excellent onboarding and at the time they were the best choice!

Review Source

KF

Kirby F.  
Product Manager  
Education Management  
Used the software for: 1-2 years

### "Solves critical business problems but has big gaps for support teams"

October 14, 2020

5.0

Answers from support come slow and always involve telling me to use an API, or do all this work to install a plugin. The support is \*really\* slow, and the basic feature gaps sub-standard for the $160k/year we pay. I get that you have all these features that are enticing for Engineers, but you need to focus on the people who get stuck using this product every day --- once the Engineers have gone away to slay another problem.

Pros

Easy to use UI that allows me to answer 80% of questions about why a client's SAML integration isn't working, or why a specific user is having trouble logging in.

Cons

I'm a business user, not an Engineer. Every time I ask a question to support about "How do I do X?", the answer is "Oh, easy, just use this API" - I don't want to learn how to program against an API to do basic tasks like export all the active Connections.

Review Source

VR

Verified Reviewer  
owner  
Telecommunications  
Used the software for: Less than 6 months

### "great if need to connect to lots of apps"

August 31, 2021

4.0

really great -- hard problem to solve - only thing better would be open source or even simpler turnkey add auth;

Pros

oauth is a \*messy space\* and is one of the few startup friendly options around that (a) lets you add other providers and (b) has a pay-as-you SaaS and small biz startup friendly pricing

Cons

it's a bit complicated to work with and wish someone just had an API that let devs have a standard access model and abstracted away with auth service using

Review Source

AV

Anouk V.  
Developer  
Philanthropy  
Used the software for: 2+ years

### "Expensive for us but suits our needs"

October 22, 2020

4.0

We are able to store all personal data about our users in their profile, and use it in our app.

Pros

Easy to integrate with standard libraries and the team was very helpful with the initial setup. Auth0 was flexible enough to implement our very specific use cases.

Cons

The pricing doesn't really reflect our activity, we are missing key features for our customers like the ability to choose from email/password or SSO on the lock. Management API is too limited, especially for the exports and imports. Calls to the API sometimes take a lot of time and are slowing our app.

Review Source

zach L.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "auth0 is the premiere solution in its field"

April 24, 2018

5.0

is perfect for taking care of your users. It saves passwords, usernames, emails, etc. You can limit what they can do and everything!

Pros

I like how easy it is to setup users in . If it was any easier I wouldn't have a job anymore. It is that easy.

Cons

They tried to sneak a breaking change into their newest Node library, because of some critical bugs.

Review Source

Daniel N.  
Full Stack Web Developer  
Internet  
Used the software for: 2+ years

### "Developers friendly"

March 27, 2021

5.0

I'll keep using in my projects for long time. All plans quota are enough to start for any company.

Pros

Use theirs code sample in many languages to start a project faster or add to your existing code with a few lines of codes, add credentials and start using it in less than 15 minutes.

Cons

Sometimes documentation would be hard to understand but when you got it... You got it.

Alternatives considered

[Firebase](https://www.capterra.com/p/160941/Firebase/)[Okta](https://www.capterra.com/p/119653/Okta/)

Review Source

VR

Verified Reviewer  
IAM Expert  
Industrial Automation  
Used the software for: 2+ years

### "Best choise for developers"

October 15, 2020

5.0

Pros

Very easy to use, examples for different technologies and platforms.

Cons

Average support of SAML features. Clear focus on OAuth2.

Review Source

Samir Y.  
Lead Software Engineer  
Publishing  
Used the software for: 1-2 years

### "I have been using Auth0 for last 2 years and it works great"

October 15, 2020

5.0

My overall experience looks great, hightly recommended

Pros

We have been using for almost 2 years, only 2 times we saw outage and it is great! Keep Rocking!

Cons

I think one features missing to able customize login page per client as much as possible.

Review Source

VR

Verified Reviewer  
Desenvolvedor Backend  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to use, good support"

November 30, 2018

5.0

Pros

really provided a boost in development time and was a good solution to our authentication problems, have nice features like great customizability for emails, login pages etc

Cons

If it is down like recently can affect your business.

Review Source

LD

Liem D.  
Senior Software Engineer  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Product at Great Price"

October 21, 2020

4.0

Overall was easy to setup and implement and integrate into our system.

Pros

Easy to setup. Admin dashboard very robust. Reasonable pricing

Cons

Custom login not easy to implement. Custom properties for users a little hard to implement.

Alternatives considered

[Okta](https://www.capterra.com/p/119653/Okta/)

Reason for choosing Auth0

provided what we needed at a reasonable price

Review Source

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