# Veeam Data Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Veeam Data Platform the right Backup solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154905/Veeam-Availability-Suite/reviews

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Veeam Data Platform

4.8 (77)

[View alternatives](https://www.capterra.com/p/154905/Veeam-Availability-Suite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Veeam Data Platform

Ease of use

4.6

Customer Service

4.5

## Pros and Cons in Reviews

MG

Mario G

IT DirectorRetail, 11 - 50 employeesUsed the software for: More than 2 years.

“Tried the free version and it worked well to back VMware VMs as well as Windows domain file shares. “

March 25, 2025

Kashan N

Assistant Manager IT SystemsPharmaceuticals, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Veeam support is not much good as i faced multiple delays and if you want to search for a random error at forum, then you have to also open a case. Although it is not much issue to open case but why we should go for a case for minor errors.“

June 17, 2022

MG

Mario G

IT DirectorRetail, 11 - 50 employeesUsed the software for: More than 2 years.

“Easy to setup, lots of options for backup including S3 storage, affordable“

March 25, 2025

FO

Francis O

Cloud Infrastructure EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Failed backup logs does not provide insight or drilled down reason for failure“

May 26, 2023

MN

Momen N

Senior Technical Sales EngineerBuilding Materials, 501 - 1,000 employeesUsed the software for: 1-2 years.

“We can schedule data copies to prevent file loss in all cases, as well as synchronize smoothly with all devices associated with Veeem, which enables us to access and share files easily.“

March 7, 2023

IN

Ian N

IT Support SpecialistComputer & Network Security, 201 - 500 employeesUsed the software for: More than 2 years.

“Sometimes the database encounters errors when backing up workstations with changed names, requiring manual deletion of entries to fix.“

January 6, 2023

MG

Mario G

IT DirectorRetail, 11 - 50 employeesUsed the software for: More than 2 years.

“Now that it supports ProxMox we will look into that.“

March 25, 2025

TA

Turan A

IT AdminAutomotive, 501 - 1,000 employeesUsed the software for: More than 2 years.

“If you do not know the features of the program professionally, typical user error will occur and this will create negative feedback for you.“

January 9, 2023

## Showing most helpful reviews

Showing 1-25 of 77 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Pascal V.  
it support  
Construction  
Used the software for: 2+ years

### "A reference"

December 19, 2024

5.0

Veeam is a reference in backup solution for VM. We can have a lot of support. and is easy to use

Pros

\- Easy to use - Quick setup to be ready - Really intuitive - Lot of features - Great performances and stability - Have free products and low cost licensing

Cons

\- licensing confusing for large deployment - be expensive for large infrastructure - need large ressources

Review Source

MG

Mario G.  
IT Director  
Retail  
Used the software for: 2+ years

### "Lots of backup features, smooth operation, at a reasonable price."

March 25, 2025

5.0

Tried the free version and it worked well to back VMware VMs as well as Windows domain file shares. The storage platform is excellent, allowing for fast local storage that it moves offsite to S3 storage. Now that it supports ProxMox we will look into that.

Pros

Easy to setup, lots of options for backup including S3 storage, affordable

Cons

Sometimes can be complicated looking for a single file to restore.

Alternatives considered

[NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[Acronis True Image](https://www.capterra.com/p/234347/Acronis-True-Image/)

Reason for choosing Veeam Data Platform

Veeam was affordable, offered a variety of backup options (VMs and file/folders) and storage back ends. A great infrastructure that was easy to manage.

Review Source

VR

Verified Reviewer  
Network Administrator  
Construction  
Used the software for: 1-2 years

### "Powerful Backup Solution"

July 12, 2022

4.0

Pros

VEEAM is very configurable and has lots of available features to use. Everything works very well.

Cons

Without proper training, learning to use the software can be a little daunting of a task. Lots of features and options that can seem overwhelming to the untrained eye

Review Source

Taryn F.  
Software Licensing Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Veeam Backup & Replication is our still our go-to backup software in the SMB/SMC customer base."

February 10, 2022

5.0

Veeam local support for new business is outstanding. Renewal support is not local, but is sufficient. Overall, VBR is a great product, and used in the majority of our customer base.

Pros

Veeam Ent Plus licensing is an end-to-end solution. Very easy to install, setup and use. Excellent local support.

Cons

The new licensing model is difficult to migrate to for those customers on STD and ENT existing agreements. Pricing has increased drastically for the "Per VM" model. No agent licensing for small sites with standalone servers.

Reason for choosing Veeam Data Platform

Pricing and Support

Switched from

[Veritas Backup Exec](https://www.capterra.com/p/231491/Backup-Exec/)

Veritas Backup Exec does not offer all functionality and features that Veeam offer. Backup Exec licensing structure is complicated.

Review Source

FS

Fernando S.  
IT Director  
Computer & Network Security  
Used the software for: 2+ years

### "Best backup for Virtual Machines system"

August 31, 2022

5.0

Simple the best backup software for protect Virtual Machines.

Pros

Easy to use. Most secure backup software for virtual environment

Cons

Nothing. Absolutally nothing to mentioned.

Alternatives considered

[Veritas Backup Exec](https://www.capterra.com/p/231491/Backup-Exec/)[NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)

Reason for choosing Veeam Data Platform

Because the technology that uses is more better than competitive alternatives. Price is no high

Switched from

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)

Acronis is recommended for phisical machines. Veeam is the best technology for Virtual Machines.

Review Source

MB

Mark B.  
Technical Director  
Information Technology and Services  
Used the software for: 2+ years

### "Great replication for DR"

August 6, 2022

5.0

Easy to setup and then it just works. We've not had any issues. Restores are fast and easy to complete.

Pros

It is simple to use. The jobs are easy yo manage and in job monitoring and reports are good.

Cons

It is expensive in comparison to others especially for some the advanced features.

Alternatives considered

[VM Backup](https://www.capterra.com/p/122717/Hyper-V-Backup/)[Unitrends Backup](https://www.capterra.com/p/149362/Unitrends-Enterprise-Backup/)

Reason for choosing Veeam Data Platform

It seemed the most comprehensive and was a recommendation from a VAR.

Review Source

CR

Craig R.  
CIO  
Accounting  
Used the software for: 6-12 months

### "I resisted for a long time... not sure why"

April 11, 2022

5.0

The pricing (much to my surprise, which is why I resisted for a while) was very good and even better that competitors. I have the "Essentials" licensing pack, which is limited to 50 backup nodes but is very affordable if you can fit within that limitation.

Pros

It work well, is flexible, and offers lots of features

Cons

There are only very small things that I'd like to see changed.

Alternatives considered

[NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[Zerto Virtual Replication](https://www.capterra.com/p/157032/Zerto-Virtual-Replication/)

Reason for choosing Veeam Data Platform

Reputation, backed up by performance during trial, and price

Review Source

IM

Ilario M.  
ICT Infrastructure Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "de facto the virtualization solution for backup"

February 16, 2025

5.0

The best solution for backup of virtual environments, expecially with VMWare and disk backup; good also the around of components and agents. Need a bit of old legacy systems for be the best.

Pros

Easy of use and deployment, robust VMWare integration

Cons

Difficult in maintenance in some specific cases

Review Source

Joshua H.  
Lead Systems Administrator  
Media Production  
Used the software for: 1-2 years

### "Great Administration Controls and Improved Linux Operation in Backup & Replication v11"

July 20, 2021

5.0

I use this to manage backups of office-facing and production servers in a non-profit business. We have less than 10 servers to care for and the free Community Edition is perfect. I have found the features and reporting to be robust. Practicing restores is no trouble. I have never needed vendor support to operate or configure this Veeam Backup & Replication - it works well and has good documentation!

Pros

Before version 11 the features available to manage Linux backups were a subset of the features available to manage Windows backups. Windows only allowed one backup job per Linux Infrastructure Object and I found myself configuring the backup settings from the Linux command line. Now I can make two backup jobs for the Linux box that are completely managed from the Veeam server interface. Many other features are also available now. I have not used the CDP feature for virtual operating systems, yet it is promising.

Cons

There is a module to export a backup and the wizard doesn't let the operator specify the destination of the export. It is sent to the backup repository on which the backups are made for the job. I would like to specify the location during the wizard.

Review Source

Chris C.  
Systems Engineer  
Law Practice  
Used the software for: 2+ years

### "Great Backup & DR Software for the Datacenter"

March 6, 2018

5.0

A great backup system that allows us to recover data when needed and required. It allows us to retain backups on-site and offsite for recovery including replicated jobs.

Pros

The current software - Version 9.5 Update 3 covers the needs for any user of the software. You can use the Windows/Linux Agents for physical boxes and manage them directly from the Console now, which includes updating, installing and rebooting of the endpoint. The software is easy to navigate and set up. While true it is mainly for virtual environments they are making strides to cover physical as well. Storage Integration is a great plus with vendors like HPE Nimble, IBM, and Infinidat but requires the Enterprise Plus license. When deployed with Proxy Servers you can cut down backup times drastically. What would take more than 10+ hours can be reduced to 4-5 depending on your environment. The ability to restore to Active Directory, SQL, Exchange is very easy with the software as well as Replication and Recovery Testing with SureBackup. Be sure to review the licensing models to pick what is best for your organization as they even have a Free Edition with limitations. Support is top notch with this product and very responsive. Never had a ticket opened that could not be solved or take a long time to resolution.

Cons

The user interface could use some updating to something more modern like some Windows 10 applications.

Review Source

EG

Eric G.  
itm  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Premier pas sous veeam112"

March 26, 2023

2.0

Bof

Pros

Le déploiement sur un environnement pur Windows

Cons

Trop décourageant lorsque on veut faire des jobs en simultanés ou pousser le produit un peu plus loin. Les sauvegardes/PRA ne se limite pas qu'au VM windows. Si on sort de ce contexte très délicat et chronophage.

Alternatives considered

[Commvault Cloud](https://www.capterra.com/p/196129/Commvault-Cloud/)[NetBackup](https://www.capterra.com/p/238300/Veritas-NetBackup/)

Reason for choosing Veeam Data Platform

Prix au To très pertinent (parfois il savoir payer plus). Immuabilité incluse. Gestion de poste clients facilité. (étude axée essentiellement sur ce point, et hyper-V)Mais vis a vis de la gestion des systèmes sous d'autres environnements veeam n'est pas à l'hauteur.Étude en partiel échec et actuellement PRA/PCA compromis.

Review Source

RC

Russell C.  
IT Manager  
Automotive  
Used the software for: 2+ years

### "Veeam Data Platform provides some of the most consistent quality on the market"

June 10, 2024

5.0

Pros

Rock solid software that performed VM Backups to various backup media types all with reliability that is unrivaled. The option for reverse incremental backups helps save time and data transfer amounts by creating an initial backup and then backing up the changes nightly. Very good software and their tech support was always easy to work with.

Cons

Occasionally we would have configuration issues, but their tech support would always iron out any issues we were having.

Review Source

JR

Jessica R.  
Project Architect  
Real Estate  
Used the software for: 2+ years

### "It allows us to easily and securely back up any kind of data."

January 22, 2023

5.0

Backup is critical, and we must constantly provide backup copies of our data in a safe and easily accessible place. Veeam has provided us with all the capabilities to help us efficiently manage and organize backup operations.

Pros

Veeam provides sufficient flexibility to perform backup data operations quickly and safely. It can deal with all types of data, works with all kinds of servers efficiently, and thus contributes to making the backup process more stable and effective. Scheduling allows for scheduling backups and repeating them with high quality. It's excellent that Veeam provides everyone, even those who are inexperienced with information technology, to set up backup tasks themselves without the help of any help, as the settings can be easily prepared, the support teams provide the required assistance promptly, and Veeam also provides all the needed instructions with screenshots of all the steps Crunch to perform all functions as required.

Cons

I had difficulty dealing with the user interface at first, but with time and after understanding the method of use correctly, navigating through the dashboard became very simple.

Review Source

AM

Alessandro M.  
System administrator senior  
Government Administration  
Used the software for: 2+ years

### "Veeam is my favourite backup system "

January 19, 2022

5.0

Veeam is very friendly, simple and intuitive interface, always available help, many kb present, comprehensive messages and overall reliable system

Pros

For the virtual infrastructure Veaam is the best because it integrates perfectly with the virtual system and you can backup and restore entire virtual machine with one click or restore a single file or folder in the easiest way

Cons

There is nothing that I don't like in Veeam

Reason for choosing Veeam Data Platform

Good price and good reviews

Review Source

SAF

Sheikh Abdul F.  
Technical Manager  
Information Technology and Services  
Used the software for: 2+ years

### "The best backup application: Veeam backup and restoration"

September 22, 2022

5.0

A brilliant an easy to use enterprise level product.

Pros

Easy to use, user friendly UI. Support is quick and locally available too. Online help forum is very beneficial.

Cons

Veeam agent for Linux cannot send email alerts for backups. Requested this feature many times but still no update.

Alternatives considered

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)

Reason for choosing Veeam Data Platform

Support and experience.

Switched from

[Commvault Cloud](https://www.capterra.com/p/196129/Commvault-Cloud/)

Difficult to understand UI

Review Source

EA

Erez A.  
VP Information Technology  
Real Estate  
Used the software for: 2+ years

### "One of the best backup solutions I used"

September 7, 2022

5.0

We back up physical and virtual servers to local storage and to the cloud.

Pros

It is a very easy to use, grate monitoring, it does backup and replication at a good price

Cons

None, I think it is a good platform. I can't find cons

Review Source

KM

Kaveri M.  
Technical Assosciate  
Information Technology and Services  
Used the software for: 6-12 months

### "Easily Usable Backup Tool"

May 8, 2023

5.0

Pros

Easy to use. Process of backup configuration is also in a proper manner. For beginner, it is a very good n proper tool for host based backup configuration.

Cons

Most important con is we only take the backup of VM which size has been less than 1 TB.

Review Source

JR

Johannes R.  
Sysadmin  
Computer Networking  
Used the software for: 2+ years

### "I can finally sleep well again"

May 14, 2019

5.0

Having used several products in the past (NTBackup, Windows Backup, Backup Exec, Acronis, vRanger, Networker) I never really had the feeling that one of these products really is there for me when things get really worse. With Veeam I have a feeling that they got my back. I can finally sleep well again when I think about my clients and my data.

Pros

I like very much that Veeam just works. Even when you install it without applying any further configuration (except what you really need, remote server and credentials) you end up with a proper backup. One of the best features is that the backup files are self contained. Even if you recover them from a broken backup server, or if your configuration is not working/readable/available again, you will be able to recover your stuff. The support is also great. While it could be a bit quicker in responses (for not very important tickets), they are doing a good job. I never had to escalate a ticket, every rep was very capable.

Cons

It is quite bloated. The download has several gigabytes, which is quite big for a backup software in my opinion.

Review Source

DG

Daniel G.  
Platform Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Rock solid backup product"

August 28, 2021

5.0

Pros

Veeam is an excellent product for managing backups. It's easy to use with a robust feature set. There's a bit of a learning curve, but once you master it, it's critical for supporting your business. Every customer service interaction I have had with them has been professional and productive. We backup thousands of vms daily and have only ever had a handful of issues.

Cons

Error messages can be a bit unintuitive to track down and mediate.

Review Source

MJ

Mike J.  
IT Support Administrator  
Computer Software  
Used the software for: 2+ years

### "Fast and easy to use. Quick to set up. Update processes are quick and painless."

October 3, 2017

5.0

Perfect solution for backing up locally, to tape, to DR, and to Amazon GS.

Pros

Tech team is knowledgeable and friendly. Quick to respond. Will follow-up on all cases. Software works well, and easy to manage. Clients can be installed for even further management and monitoring capability. Really easy to get a job configured and running.

Cons

About the only issue I have found thus far is how difficult it can be to stop jobs should they ever become stuck. Have to stop the Veeam service, then start it again. Stopping "Gracefully" or "Immediately" will not do anything.

Review Source

MG

Matthew G.  
IT Systems Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Veeam Backup & Replication Suite is the best backup tool I have ever used hands-down!"

April 29, 2021

5.0

This is an excellent backup solution. We struggled before this product and are thankful that we found something that is so easy to manage and maintain.

Pros

Veeam is so intuitive, I don't know how to express how simple it is to set up backup jobs that run on a regular basis and GFS backups are now super easy to create and impliment.

Cons

Some of the errors that we get are cryptic from Veeam and I wish that they made a little more sense off the bat when you see them to clearly understand what went wrong, but support is fantastic from veeam, so I can't complain too much here.

Review Source

DD

Dan D.  
Systems Administrator  
Telecommunications  
Used the software for: 2+ years

### "Veeam is nothing short of excellent"

August 15, 2017

5.0

It is extremely easy to work with once you get terminology and settings down. Some of the major benefits I can think of are Outlook email recovery, File Recovery, backups (both local and cloud), easy to read reports, stellar support team.

Pros

The interface is easy to navigate. You can get stats on all of your backup jobs. You can integrate with cloud providers. You can test your backups with SureBackup. You can do File Level Restores to restore individual files. Their support team is top notch. We recently had a SAN outage and they saved our bacon by being able to get a DC backup functioning again after jumping through multiple hoops.

Cons

Things can be a bit overwhelming as far as the options for backups. Does take a bit of learning to understand terminology, though they provide training :)

Review Source

AV

Alex V.  
Senior Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "The only complete backup & replication solution"

January 11, 2018

5.0

Pros

Complete backup & replication solution, with the possibility to backup storage snapshots. SO backup will be done thru the VEEAM console. Replication between sites and it comes with Veeam ONE monitoring.

Cons

It is not the most cheap solution, but for Enterprise business with enterprise storage this is the product to use.

Review Source

TT

Tim T.  
System Administrator  
  
Used the software for: 1-2 years

### "Worry-free backups that function and do not break at random!"

November 7, 2017

5.0

Pros

We are able to backup our VMs (and copy to the cloud) without trouble. Once the backups are configured, it has run flawlessly every single time. Our previous backup software would just break for no discernible reason at random, and its support could never figure it out. Veeam consistently works without issue.

Cons

No backup for physical servers as part of the base product. You can purchase it separately, though...

Review Source

PM

Patrick M.  
IT Application Developer  
  
Used the software for: 6-12 months

### "Veeam Review"

May 17, 2017

5.0

Pros

It just works, literally. Veeam integrates very well with existent system architecture. Clean and simple user interface.

Cons

Veeam does not support BTRF file systems. Light sensing model could get a little expensive or overpriced.

Review Source

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