Who Uses This Software?

Square enables anyone to start, run, and grow their business.


Average Ratings

90 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Square
  • squ.re/1cd8R4p
  • United States

About Square POS

Square's complete register service is a full point-of-sale solution that offers a suite of tools, from tracking sales and inventory to rich analytics. Square is one service for your entire business, from a register in your pocket to reports on your laptop. Whether you're selling out of your trunk or opening your twentieth location, Square helps make business a little less work.


Square POS Features

  • Accounting Management
  • Customer Management
  • Inventory Management
  • Labor Cost Calculator
  • Nutrition & Ingredient Labels
  • Nutrition Analysis
  • Production Management
  • Recipe / Formula Costing
  • Recipe / Formula Management
  • Sales History
  • Sales Management
  • Cash Drawer Management
  • Employee Management
  • Gift Card Management
  • Inventory Control
  • Loyalty Program
  • Separate Checks
  • Split Checks
  • Tips Management
  • Bar POS
  • Barcode Scanning
  • Commission Management
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Loyalty Program Support
  • Pricing Management
  • Restaurant POS
  • Returns Tracking
  • Sales Tracking
  • User Access Permissions
  • ACH Check Transactions
  • Debit Card Support
  • Gift Card Management
  • Online Payments
  • POS Transactions
  • Receipt Printing
  • Recurring Billing
  • Signature Capture
  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen
  • Delivery Management
  • Gift Card Management
  • Online Ordering
  • Order Management
  • Separate Checks
  • Split Checks
  • Supports Loyalty Program
  • Table Management
  • Tips Management

Square POS Reviews Recently Reviewed!


Love this software

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software was super easy to use and very quick to set up. I was up and running and taking payments in less than 15 minutes!

Cons: I don't like that there are processing fees that are added to the cost and that it takes a little time for the reader to be recognized by the software once you plug it in.

Easy to use and train my new employees

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I used it in two of my stores, and its preety easy to use. training new employees is super easy. everything looks like automated, no buttons nothing, tap on the screen, or scan the product, get the payment done asap.

Cons: sometimes freezes, works online only. for me , the card reader stopped working few times, but got it fixed by the support

Overall: easy management, and train to new employees

My go to POS system

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use software with the convenience of transactions wherever you go. Simply inventory management or type in the cost to charge. Invoicing was also extremely simple on the software.

Cons: The transaction fees are not the lowest. That being said, when you account for the monthly and startup fees that other softwares will charge, this can't be beat.

Best app

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Square app is so easy to use. You can send invoices, take payments, add tips, it is perfect for small businesses.

Cons: The only con which is not really a con, but I do wish it would give a daily total. Other than that the app is great.

Overall: It helps with making payments easy.

Love square for small business

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I use square all the time to allow my customers to pay for their transactions on the spot. It makes it easy for them to receive their receipt by email and sign using any smart device.

Cons: The rates are not the best, but they are cheaper than most other options. If you are just getting started or maybe don't do a ton of transactions this is a good solution.

There is no easier tool for starting a business and receiving payment.

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When first launching the sales of a new book, I needed an easy tool that was transportable in order to receive payments and receipts for books. Not only was this an easy to use tool, but provided a safe option for receiving credit card payments no matter where I am.

Cons: The only struggle I faced was when an email was not automatically generated to the client. Other than that, it worked perfectly.

Overall: The Square POS is the easiest and safest tool on the market for direct sales from your desk, or on the road. Its reporting capabilities are simple to navigate, especially when filing for taxes.

Square is easy to sign up for and easy to use. We haven't had any need to contact customer service.

Feb 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: How simple it is and convenient because I can use it straight from my phone. I like that it always works and there aren't any hidden fees.

Cons: I wish there was a way to put the client name when I go to process the payment. That way I could go back and look up the clients if I lose track of who has paid.

Easiest on the go card reader

Feb 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Square point of sale not only has low cost processing fees, and easy set up but now they have off online processing too.

Cons: Its not so much a software con, but the free reader to make the software function is not the sturdiest piece of equipment.

Capterra-loader

Great payment system!

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Super easy to set up POS and make payments while out at events. I don't really understand when people don't use the system, nowadays. There aren't a lot of people who carry cash all the time.

Cons: Not much to say here. If I'm nitpicking, you I guess you do need power on the device you're using, but that's easily solved and can keep you up and running (and selling) for a while.

Small local winery biz

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With a smaller company ,having square has kept us up to date without having to use money and taking credit cards. It is very modern and we can use on ipad iphones and have that flexibility of not being stuck at a bulky cash register. Our business involves lots of moving and creating an experience. And the equipment it light and we love the flat fees!

Cons: Sometimes the program freezes when fraudulent activity may be active. Which is a good and bad thing because it protects the customer yet it slows down our handle time. It's really not that bad ...

Capterra-loader

Best POS I've used!

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's wonderful to have a system that actually works! I have used various other merchant services and had several issues. I am so happy with the ease of Square! It also asks the customer if they want to tip so I don't have to, very nice!

Overall: My clients and I both love the ease with which I am able to check them out. Having a chipcard dipper is nice as well.

Great for my small lawn care business.

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and great price. I use it for my lawn care business and it's perfect. No hassles at all.

Cons: I wish they would start offering the chip reader for free when you sign up. Seems like that's what everyone is going to.

Overall: Works perfectly. I have a small lawn care business and I am able to easily take it with me and accept payments from my clients without any hassles.

We love using this service to accept payment at our practice.

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Square up is easy to set up, easy to use and allows us to accept credit cards via phone or at the office at the time of service.

Cons: Customer service has been lacking when we have had issues. We were unable to speak to a 'real' person when needed.

The first point of sale app I used for my business. Great experience!

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It was pretty simple to set-up and link to my bank account. Collecting payments was as easy as 1, 2, 3!

Cons: I'm not a fan of the plugin card swiper. Sometimes it didn't work with certain cards. Could've been a defective card reader.

Overall: Was able to accept payments from clients.

Capterra-loader

I use it when selling merch at offsite and onsite events

Jan 31, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is simple to use on the iphone and makes transaction quick and easy. Credit card reader works smoothly most of the time.

Cons: Took some time to learn how to make adjustments on the fly. I have gone through a few readers that quit working but luckily they send them for free.

Overall: It is quick and easy.

Using Square opened up a great deal of supporters to our non-profit

Jan 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of setup, the ease of receipt, and the ease of usage made Square the perfect solution at fundraising events and promoting our efforts to help children.

Overall: We received donations, purchases, and support from far more individuals once we started implementing the usage of Square.

simple fast and easy way to pay

Jan 19, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Great way for small businesses to have as an option to pay with a card! Makes it very convienant

Cons: I've had experiences where there was an internet connection issue or a Square issue and couldnt use a card so the purchase could not be made.

Easy to use, portable.

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: This generation uses cards. It's important to be able to process these, whatever your business is. Square provides a simple way of doing that with little cost.

Cons: Not many complaints. Sometimes a customer's card worn't process, but usually it's not the Square's fault. Also they can be really easy to lose since they're so small.

Love it!

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that it is so portable. It can be used by numerous people in our office (they just have to come and grab it)and go!

Cons: I think the square itself being so small would be the only con I can think of now. If it is not constantly connected it is easy to misplace.

Love the flexibility it affords to my office

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that if our main merchant services goes down due to internet failure we have this as a dependable back up that is super easy to use. Also during frame shows it can be used in other parts of the building due to its portability.

Cons: Haven't found any cons yet, I do wish their charges were more comparable to the merchants we use on a daily basis, but as a whole I am thoroughly pleased!

A wonderful tool

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's so easy and so convenient. It makes business run smoothly whether in the office or at a show, its handy and easy to collect money.

Amazing Software!

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: This software makes payments go through so much easier and efficient than any other program I've used. I'm very used to it now and I've only been using it for two months. It's easy to use and easier for the customers.

Easy to use, good alternative for this generation.

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It's fast, it's easy, it gives automatic receipts! I like that it's so small and portable, you can use it about anywhere.

Cons: Not much to complain about. Sometimes the card won't work and that can be frustrating. And the square is easy to lose because it's so small.

very useful app for small business

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You can accept payment with your mobile phone, so you don¿t need to have even a separate telephone line. They send you a free reader that is easy to install and use. Customers are really amazed with this technology. No set up fees.

Cons: I don¿t like that some cards are not accepted, like debit cards. Price for usage is higher if you don¿t use provided reader but just punch the card number.

Overall: You can accept visa, master card and american express payment by using you mobile phone or tab.

Simple easy to use

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very convenient and you only pay a percentage for each transaction you do. The square is Simple to use.

Cons: Not a big deal but it charges a higher percentage if you manually enter the card number. It should be the same.

With Square simplicity is key. The platform is a simple plug-in card swipe that can be inserted into

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No monthly fee, users pay a flat rate on swiped transactions and slightly more for keyed and online transactions
Easy to use
Set up is simple and quick
Highly-mobile, can be plugged in to your device and taken anywhere
Laden with features

Cons: Customer support is lacking (no live chat, response time is badly-rated)
Not an ideal system for larger, enterprise level businesses.

Overall: Easy and great system

Square simplifies life...when it works.

Jan 11, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I use Square to accept payments from clients who opt to use a credit card. It is convenient and almost all clients are familiar with and comfortable using it. I appreciate the feature of being able to store credit card numbers in the event of no-shows as clients have agreed to pay if less than 24 hours notice is given for a cancellation. I also appreciate the flexibility of saving multiple items/services to accommodate different individual rates, types of sessions and workshops.

Cons: I've found the relationship between my phone and chip reader to be tenuous at times. On multiple occasions, I have found them no longer communicating when I try to process a payment, which requires extra time to get them synched again. As a counselor, it's also disappointing/problematic that Square denies clients' health benefit cards.

Overall: Square enables me to easily accept payments from clients who wish to use credit cards.

This product helps my small business stay current and up to date

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It¿s very convenient for my customers to be able to pay with a credit card whether in person, via invoice or over the phone.

Cons: The cost is sometimes hard to calculate. I pass the fee onto my customers as an electronic surcharge and sometimes I undercharge.

Super User Friendly

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Square POS is a very intuitive and simple system that makes it easy to add and import items to a sale system.

Cons: Square makes you pay for a lot of "add-on" features that seem like they should be included and the interest rate is a bit high.

Overall: Register system and accounting

Square is an excellent product for our on the go POS.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is extremely easy to use, and very quick! Most consumers are also getting very familiar with this product, so they know how to swipe their card, and sign their name through a phone.

Cons: There is a fee for every charge made. It's not a lot, but compared to other POS machines it can be more.

Overall: It is an extremely quick and great portable POS software.

Simple to use and love the accessibility of this product!

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the credit card swiper and the ease of use on my iphone even if I don't have the swiper with me.

Cons: I do not like the higher transaction processing rate that comes with the Square processing but this is a small exchange for ease of use.

Minimalistic

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the idea and the fact that it¿s mobile and very easy gives you the freedom to use it pretty much anywhere anytime.

Cons: The transaction fees are still quite high and not competitive with bigger companies, therefore I wouldn¿t solely switch to Square

Clean sleek design, with tons of easy to use features. Very happy with the product.

Jan 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use, and all the many features. Its very easy to upload new products and organize your items into categories. The accessories the Square company has makes your checkout station look very clean with all the wireless options.

Cons: Sometimes the updates cause bugs that make the wireless products have a difficult time connecting to the stand. Also Apple can do updates that dont work well with square and it can crash the software

Overall: A clean easy to use POS system that doesnt cost a ton.

This comes in handy when the POS shuts down!!

Jan 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: We have used this as a back up when the actual POS software malfunctions orif the power goes out. It is extremely easy to use.

Simple to use

Dec 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I love the fact that the software is practically intuitive. Also, the fact that if a guest has registered with square, it is faster for them.

Cons: I feel that their prices are to expensive for processing when there are other companies that are extremely less cost.

Capterra-loader

Absolutely love Square

Dec 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Square is now my primary ¿go to¿ application for processing credit card payments. We also use it for invoicing. It allows for recurring invoices. Deposits are very timely and now have the ability to instantly deposit funds to your account.

Cons: The only addition I would recommend would be, the addition of a CRM module. But, I understand if not possible, as this is not an all-inclusive application.

Very easy to use and a solid product . Worth every penny I paid.

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very simple to use and very informative. Very easy to follow through the entire process. Very good pricing.

Easy to use, simple, limited optiosn

Dec 19, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Square is extremely easy to use. Most staff can be trained on the basics in a few hours. Although there are some tasks that take a bit to learn, the program itself is very intuitive and can be learned easily.

Cons: The company appears to be growing very fast. They release new applications and programs for the POS. The customer service staff have limited knowledge about the new updates and are unable to assist with questions when you call.
Although the are constantly releasing new updates, they aren't investing in fixing the problems that have occurred.

Super easy to use and affordable!

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to use on the app, and I like that there are no monthly fees. I also like that you can customize it and send invoices with your logo on it.

Cons: I don't like that the card reader doesn't work with a iPhone 7 Plus. We had to purchase extra adaptors.

Useful tool with useful software

Dec 18, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that this software has a fairly clean interface, without lots of busy icons and buttons. It has a structured flow that feels normal and natural.

Cons: The thing I like least about this software is that editing many objects takes too long. It needs feature upgrades to clone into other categories, folders, etc.

Personal Payment system for small home business

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Not only is Squarespace a great software they also have amazing hardware. I have been using square space POS for a small home buisness and have loved that fact that I can accept payment from all types and not have to create or buy any bulky hardware. The designs are modern and simple and just work with all types of Mobile devices.

Cons: Some transaction prices can get a little much for a smaller company. And the customer support is a little on the weak side for such a leading company.

Capterra-loader

Great for small business and nonprofit

Dec 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I use this at my small nonprofit for doing credit card sales, and when I bartend at my friend's business. It's super easy to use in both contexts. It's a great value for they money, and offers everything I need. We can take donations as well as sell products. It's great at the bar because you can keep a tab running throughout the night. The interface is nice and modern, and they're always making updates.

Cons: Sometimes there are some functions that aren't entirely intuitive, such as navigating to different functions. Also, it feels like they change the name for the product as well as certain features pretty often. Gets a little confusing.

So easy to set up, and works great!

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We really like how square integrates with other softwares. The reports are clear and helpful. Cash management all works seemlessly.

Cons: We wish the ux was a bit more customizable. It would be easier for our employees if we could organize items beyond the basic grid.

Square makes mobile processing super easy!

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The easy functionality of each component that Square offers.
The reports that Square generates are easy to interpret from a perspective of integrating into accounting/bookkeeping software. The fast turn around with deposits is really excellent as is the actual equipment, everything is so streamlined and easy to use whether we are inside our storefront or in the community using Square for offsite client payments.

Cons: The only negative for me was initially getting used to the per transaction fee being withheld immediately. In the past I had been used to the payment processor fees being deducted in a lump sum at the end of each billing cycle.

Square is easy to use and has all the functions I need to run my business!

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I can do a POS sale or send invoices. I also like that I can keep all of my customers information in the software.

Cons: I wish I could get more transactions for free or if they could offer a reduced fee depending on what type of business you are using it for, i.e. non profits, etc.

Easy and available for anyone

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A great solution for small business. I used to use paypal but they screwed up my account twice and cost me money and they have no accountability so I was forced to find another solution... and I'm glad I did. Square keeps adding more and more features that I find useful. One of the most amazing is being able to get paid via credit card and get the deposit in my bank account minutes later... and their interface is easy to use and understand.

Awesome! We do everything through Square and customers like the quickness and ease of use.

Dec 01, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Square is very user friendly and takes only minutes to train new hires or volunteers on. It also stores customer information so receipts can be easily text or emailed.

Cons: Sometime the card readers are difficult to pair to a device. Wish there were security classifications for employees using system.

Used in small boutique setting

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use, easy to add new products and check out customers quickly in store or when you are on location. I like the paperless aspect as well.

Cons: I wish they used the same fees when you have to manually input a CC number vs. when you swipe. Sometimes the swiper is fussy so you have to swipe several times.

Overall: Being able to process transactions easily in the store and on location since no one caries cash with them anymore! :)

Impressed by all it has to offer

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It has a lot more to offer than you might realize! The fact that you can put your products in for quicker sales is a bonus for selling crafts at festivals. It has a lot to offer other business as well. The idea that I could use it for scheduling appointments with clients, making my own forms with their partner sites was an eye opener.

Cons: I haven't found anything I don't like yet. If I have to choose something I guess it would be the permissions I have to grant it on my mobile devices.

Overall: Ease of use, surprise partner sites that have great free offers.

Capterra-loader

I use this in association with a non-profit I work with and it is a life-saver

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the versatility this app provides for when you are on the go. We use the app for fundraising, raffles and sales within our showroom. The intuitive nature has been great

Cons: I do not have anything I dislike about the software other than the credit card scanner can be spotty

The best credit card processor and POS we have ever used!

Oct 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use, cheap, go anywhere, competitive rates, no contract! The best credit card processor for any small business or anyone looking to save money!

Overall: Save money, no contract, mobile!

Easy POS to use but very basic

Oct 13, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: This software is super easy to use but lacks the sophistication that a retail shop needs. Simple software that anyone can learn.

Cons: If you need something to track inventory and help with POs / ROs and other more sophisticated POS features there are definitely better options out there.

Good App For Small Businesses

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It¿s reliable, easy to use, and works great when customers have to pay through invoice. Its way better than others though.

Cons: Square Appointment is horrible so we have to jump back and forth between software. They should make it individually customizable.

This product is extremely easy to use and super convenient.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This software is some of the easiest, user friendly software I've seen. It's also incredibly convenient- able to connect to any audio jack on a smart phone or tablet. I've used this product on several different occasions, from when I was a bartender (when we were having computer issues) to special events and non-profit events I've worked throughout the years.

Cons: Honestly, from the user's perspective, the only slight "Con" I could think of is sometimes the square device moves a bit when sliding the cards, so you have to be mindful of that while swiping. You get the hang of it quickly though.

Overall: The software comes in handy extremely well when selling items for special events, or even if you just want an extremely mobile means for accepting payment.

This is the best value for point of sale in small business - period!

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how easy this is to use, and how simple the app is, with such good customer service. I have been using square for years, and at this point, there is nothing else I'd use!

Cons: Occasionally I'll have trouble with the reader resulting in the need to swipe several times, but other than that, the only thing I don't like is the slightly higher (but still reasonable) fee for manually entering a credit card number.

We love technology when it works but when it doesn't...OUCH! Square saved us on a busy night!

Oct 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to set up and use! We were able to use any tablet or phone without any glitches. Our computer credit cards system went down on a busy night. Not sure what we would've done without Square. We were able to run out and buy the readers and hook them up to any phone or tablet without issue. We weren't equipped with credit slips for handwriting so we were ecstatic when the option to use Square was available. You can be mobile with it which removes stress of needing to be wired in. Absolutely recommend!

Overall: Ease of use! Helped us when our internal credit system went down. Great backup during power outages.

Excellent Customer Service and Great Product

Sep 28, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the on the go, keep it in my purse and also right on my phone app. Square has been very helpful for us to close deals quickly. No more going back to the office or pulling out the laptop. Just a couple of simple taps and I am on my way to generating an invoice. While my client and I talk over lunch, I can send it right then and there. They pay and work starts immediately. My clients love the zero down time.

Cons: The ability to add an item could be easier. The interface on the smartphone could better match the desktop experience so I can transition easily.

Overall: I love Square! I have no desire to use any other product!

Excellent POS System

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part of Square POS is the ability to retain customer records and export them to our database. Square is also less expensive than many of the other POS systems. It's easy to use, very intuitive and is worth the setup and integration. We use Square at Trade Shows and Conferences for in person point of sales. This is also the best due to the chip card and apple pay capabilities.

Cons: It can be expensive to refund money, as the fees are not returned, like they are with PayPal. So, it is important to know that you won't get a return ahead of time for the service or product you are selling. Otherwise, we will use PayPal

Overall: Fast and easy setup. Accurate customer contact information stored in the "cloud".

easy to set up small business

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They make it REALLY easy and simple to set up employees and contractors on the same account, while keeping my information confidential.

Cons: Giving a higher percentage of income to Square when I have to manually input the numbers -- this is a rare occurrence, but still feels unfair if it is a hardware malfunction or a unique payment issue.

Overall: It is easy and reliable.

Great POS system, very easy and intuitive to use

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy how quick and easy to use the software is. I like to use it on an iPhone or small iPad, those seem to help the customer sign a little better.

Overall: Efficient POS, easy to use, good interface for customers

I love using square for selling items

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the easy to use - user interface. It makes navigating the platform smooth and super fun to use.

Cons: Sometimes the square reader doesn't always work and this forces me to manually enter in credit card information

I used to really like them

Aug 16, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Pros: They're a convenient processor to use as most of our programs can integrate with them for payment processing. Overall they are ok

Cons: Unfortunately, their rates have gone way up since we first signed up. We've since gone with a diff company for everyday cc processing and only use square for online payments.

The perfect mobile POS product for mobile locations.

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This software has allowed us to easily and affordably conduct mobile fundraisers and retail sales. The cloud based software allows for a remote administrator to set up the software for use by multiple employees in multiple locations to conduct sales and fundraising. This software has saved our non-profit thousands of dollars in labor costs and travel expenses.

Cons: The Square Software can be difficult to merge with an established Quickbooks stand alone accounting system.

Overall: We were able to start accepting credit cards at our mobile fundraising sites the same day we set up the software. It was simple to set up, but very flexible.

Phenomenal Software, Support, and Results

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Square POS is the easiest point of sale software I've ever used. It transformed our front desk experience for both our staff and guests.

Cons: The only downside has been that Square does not currently track commissions for staff at our salon. If it had this feature, it would be our all-in-one solution.

Overall: We were able to streamline our point of sale and customer experience.

Very easy to use and great for my business!

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Offline Mode for accepting credit cards
Ability to email receipts
Ability to create and send invoices.
Clean interface and lots of customization.
Fast transactions.

Cons: No way to pay for invoices straight from phone.
No way to print invoices.
Debit cards not accepted.
Cannot use the chip and contactless reader in Canada.

Overall: Ability to accept customers Credit Cards.
Ability to see sales data.
Ability to save customer data.
Ability to send invoices.

Use square for a very small bookstore and to take credit card payments at church ans school.

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Square is easy to use, reliable, inexpensive (we are Non-profit/Charitable). Has been good for what we needed it for.

Cons: Reporting is not great, intuitive or easily customized. Fees are a little high and don't see that not for profit gets any discounts.

Overall: Easy to get started with and easy to use. Looking in to something with a better rate currently, but will keep this for the bookstore unless rate gets prohibitive.

Excellent Program

Jul 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to set up and get your business started. There truly aren't any hidden fees! Its so easy to move around in the software itself. A must have for small businesses.

Cons: I have not yet encountered a con with this software. It truly is quite easy to maneuver thru and set up.

Overall: You know exactly where your business is on a daily breakdown! The Daily sales reports are so easy to read and tells you exactly how you are doing.

Square is user friendly

Jul 21, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The square reader is simple to use and because of it's size is easy to carry most anywhere without hassle.

Cons: Because of the way Square deducts the fees, it takes longer to do financial analysis on these sales than on my merchant services accounts

Smart Restaurant

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am using this software more than 1 year.
*cloud base *open ticket *pre define ticket. Easy to manage product list and manage stock very easily.free software.rasy to operate

Cons: I am using this software in portugal.in apps Lots of option available in USA but not in portugal. There is no option to make a menu . For stock count need to add composites items (when we sales burger need to deduct inventory lettuces onion ketchup)

Overall: Easy to use . Free of cost.lots of option to manage my Restsurent

Best POS I've every used

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Employees can be trained within minutes to use the system. Highly intuitive interface, great reporting. Easily hooks up to printers, cash drawer, barcode reader. Adding items to inventory is pretty painless. Compared to the other POS systems I've used in the past, this one wins hands down. I also use if for gift cards. Customer service has always responded to my queries.

Makes Point-of-Sale Transactions Easy, Organized

Jun 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Keeps sales organized ¿ not just those by credit cards run through the card swiper/chip dipper, but you can enter in checks and cash payments as well. Like a regular register, it can tell you how much change to tender for cash payments, which can otherwise be tricky in a time-pressed situation. If needed, Square can help you track inventory, sales data, and activity from sales people in other locations.

Cons: I tend to get confused when trying to go from the register menu to the item library menu as they look so similar. Sometimes I have to make a quick, on-the-spot adjustment to an item price or description with the customer right there, and I end up fumbling a bit until I find the editable item listing. Just takes practice.

Lightweight sales system with most of the features needed.

Jun 07, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Work well overall and features are being added over time. System is stable and is fully configurable online and in app.

Cons: How the software is used can be obtuse at times. Often have to search online for how to configure a particular option. Once I know where it is it's "intuitive" but some configuration options are not where I'd expect to find them. Missing a number of esoteric features that other solutions include.

Overall: Sales tracking and credit card payments.

Very user friendly and easy to set up

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Square POS is awesome because it is customizable. You can edit your products and discounts offered so easily. We have multiple locations and we can have individual sale screens set up according to the location, which makes this software amazing.

Cons: The only issue I have with Square POS is that you cannot access everything from the app. For certain tasks you need to return to a computer

Overall: Super easy for all of our team to learn and use. It also allows us to take credit cards when we normally would not be able to.

Too easy, highly recommended

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Charging customers is super easy. I paid for the card chip reader which I thought was a little expensive, but everything else so far has been easy sailing. Not the cheapest POS out there, but it suits our needs for mobile card processing with receipts and tracking.

Great, but getting less so

Feb 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Free app, pay when you make a sale, reliability is decent, don't have to purchase your own hardware. Still a strong contender despite it's more recent frustrations.

Cons: Square has reached a point of maturation in which it's starting to feel like they are inventing new "features" for the sake of doing so (or for the sake of justifying growth to investors), instead of focusing on issues that are most commonly stated in community forums, and requested daily to devs. which would actually help lead to increased market share.

Square would rather overhaul the look of your dashboard to make it look pretty than say for instance create a method in which UPC/EAN's could be stored alongside SKU's for easy internal, and external interfacing of inventory from suppliers.

Square removed the ability to sort by "low" and "out of stock" on the backend without having email notifications enabled, resulting in thousands of needless emails yearly (which we have to filter out) where we used to be able to login, click "sort by" and see a list of what was close to, or out of stock for re-order.

Square changed it's item creation page to require not one, but two additional clicks, and increased scrolling to edit even trivial item options. This used to be able to be done in one click, and all fields visible. Also, the "Delete" button is now directly beside the "Save" button, make sure you don't click it by mistake.

Had engineers followed up (as promised) to any of the three phone calls made about these issues I would not be as harsh, but as they haven't, here you go.

Overall: We've been with Square since about 2011, and have seen a lot of changes take place over that time. Square is still easily one of the best solutions out there for small businesses that want to pay when they profit, instead of draining out to a merchant account or such, however recently it's also seen a trend towards "Form over Function" which is a bit troubling considering that it's sole focus should be ease of use by businesses for the purpose of minimizing overhead and increasing revenue.

Fantastic Application

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Free and paid card readers. Great customer service and support. Quick deposits. Employee options. Sales tracking. Invoices

Cons: Their rates have gone up since I started using the service.

Overall: I have been using Square for over a year now for all of my customers that use card. Deposits are always fast, extremely easy to use with a lot of different customization options. Overall a fantastic product and service.

Recommendations to other buyers: Great for small businesses, I would highly recommend.

Very convenient software

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Sending invoices is really easy. You can even make customs gifts cards to offer to your customers. I would recommand this anytime.

Square helped us with our adoption!

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great process - easy to use software - extremely helpful

Overall: We hosted an adoption fundraising banquet to bring home our daughter. We used square readers and Square point of Sale so we could process credit cards. WOW! It was awesome. The fees weren't too bad and the card readers came quickly in the mail. They were easy to set up and use and we had no problems with them. The point of sale worked perfectly, we entered the amount of the sale on our tablets or phones and then processed the credit cards. The money went right into our adoption bank account, so it really was a seamless process. We would definitely use them again.

Fantastic Product

Jan 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: This has to be the most convenient way to accept payment for small businesses. I just started a small business and being able to accept credit cards without all the other hassles was a huge relief. The app is really easy to use and its free to register, and the money goes right into your account. Would definitely recommend this product.

Great POS system for a great price

Jan 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use
Great for all businesses
Connects to Bluetooth recipt printers

Cons: Only works with Star printer not Epsom
No Square loyalty or Gift Cards yet
No offline more in Australia

Overall: Square is a great app with amazing features. It has a clean interface which helps a lot.

When introducing Square to one of my clients they loved how easy it was to use the app with adding items to adding and rearranging items on the POS screen. The easy to use interface was great for them as they are older and they don't really understand technology but now they are waiting tables with their iPhones. They love using the Square Referral program to get free processing with their friends which make the experience a lot better.

The cost of Square is also amazing with no monthly fees and the payment terminal. It's an amazing alternative to the banks.

The only draw back is they haven't released Square Loyalty and Square Gift Cards in Australia so it is lacking some of the most important things a business needs to grow but they promise me that we should see some progress by the end of 2017.

I love this app

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love it, it works GREAT. It informs me on new things they have coming or are offering. Easy to setup. Very easy to use.

Great POS Software with no upfront costs!

Dec 09, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cost! Features!

Cons: Online Sales portal is a bit clunky and difficult to configure

Overall: This software is amazing for startups and small vendors that don't want a full-on contract like craft shows and contractors. Also great for one or two time events that you don't want to go through the whole contracting process for another payment processor.

Great system

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I would say this system offers great features and they are always updating things on their system. everything you can set up from an iPad and is very quick to use. it is a bit pricey of a %, but if you look at it overall with all the things you get, it is not too bad.

Decent POS via square

Nov 06, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: That it is a fairly decent POS system, but lacks some functions that I need...The customer support had some dificulties helping me understand some functions as well.

Cons: The customer support had some difficulties helping me understand some functions as well.

Overall: I have been using Square POS for some time, and though it is easy to use, I have had some difficulties, as well as getting help from CS.

Square is great for a small business

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: My husband and I use square in our small retail store. We have used it for approximately 1.5 years now. It is a great all in one system - POS, inventory, sales tax management, etc. I would highly recommend to any small business owner.

Square Was an Awesome find for my Business!

Apr 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money

Comments: As a small business owner, I use Square when I am a vendor at markets so that customers are able to use a card when they do not have cash. Square is super straight forward, has an awesome app, and has a seamless checkout process. I have never had a problem with the App itself, nor processing an order. Customers always love that they can get their receipt emailed or texted to them, especially when at festival markets most vendors do not usually provide any receipts.

Pros: - The money processed through the App is sent to you within 2 business days. They say this to be safe I think, since I usually get my money into my account within 24 hours. - The app tracks all of your sales data and will give you a sales review. - When you sign up for an account, they provide you with a free card reader (as long as you have an official business number)

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Dec 05, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Nov 28, 2016
5/5
Overall

Sep 25, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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