Longtail Ad Solutions

JW Player


3.5 / 5
11 reviews

Who Uses This Software?

trusted by broadcasters and digital publishers


Average Ratings

11 Reviews

  • 3.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $299.00/year
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online

Vendor Details

  • Longtail Ad Solutions
  • www.jwplayer.com
  • United States

About JW Player

Online video player with video engagement analytics, custom video player skins, and live video streaming capability.


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JW Player Features

Vendor has not completed this information.

  • Analytics
  • Brand Overlay
  • Bulk Uploading
  • Closed Captions
  • Mobile Screen Support
  • Privacy Options
  • Social Sharing
  • Video Looping
  • Video Streaming

JW Player Reviews Recently Reviewed!


Player is awesome, platform can be pricing/limited

Sep 19, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: They've come a long way, staying up-to-date with best practices, and we haven't had a problem with our videos for years now. Very stable and highly recommended.

Cons: They're player is great and would use it any day, their platform is fairly limited in storage and plays etc without paying high enterprise rates that every year we have to negotiate to keep it where we are, the prices seem to skyrocket.

Overall: Great player, make sure you look around if you're not a company that's OK spending a lot of money on the platform if you choose to use JW platform.

Misleading Promises

Oct 19, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Nothing really differentiates this product from other options that are available. You can do much better for less money and fewer headaches.

Cons: They sell that they are "business" ready, there servers are on blacklists for adult content, their policy is they don't have any, but try telling that to your client that won't allow you content through their firewall. When I discuss it with them, they won't move the servers or do anything about it.. To add insult to injury, after cancelling they still renewed my annual subscription and I now need to fight to get that charge fixed.. A big bag of headaches.

This was my video player of choice until recently

Mar 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: I used JWPlayer for many years in our custom applications. From back in the Flash days and well into the HTML 5 craze, this player served us well. It's extremely robust and the API is better than any other player I've used which makes it a great choice for customization.

Cons: After buying a license several years ago, I find an email last month in my spam folder from Longtail informing me they would start charging me monthly. For what? They were not hosting my media files and I wasn't even using their CDN. I had a few other less than pleasant experiences with their support team so I finally decided to drop JWPlayer.

Capterra loader

Promising

Mar 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

Pros: It is one of the fiercest competition to youtube integration on other websites out there and that's a fact I appreciate.

Cons: I do dislike that you're being limited quite a lot with it.

Also the fact that your link cannot be downloaded isn't so great.

Very easy to implement and customize

Sep 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This may have been the easiest implementation of a tool I've ever experienced. Beyond that, it's so easy to use, you barely have to think about it after a while.

Cons: I honestly can't think of anything I don't like. We really haven't run into any problems at all.

Overall: It's our video player of choice on one of our main websites, and it has proved to be flexible enough to do anything we need it to.

JW Player is the best in its class, but is it good enough?

Feb 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: JW is the #1 solution for most companies who make it a priority to host videos on their own servers. Users can track the video's analytics, similar to the YouTube analytics page, as well as customize the video players.

Cons: However, there are some negatives. The website is sometimes hard to navigate, given the wealth of features. Also, you have to take into account the costs that come with having a feature-rich account. You have to wonder, is hosting your own videos with custom video players really worth the cost of using JW Player?

Capterra loader

Easy to use and implement Video Player for websites

Jun 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: JwPlayer always stays up to date with the newest technologies including, streaming of videos and different codecs. Makes it easy to implement multimedia playback on websites and mobile apps.

Cons: Sometimes it can be a little difficult to setup advanced features with JWPlayer. Hopefully, they will come out with a standard for DRM protection of videos.

I have used this project for playing Hi-Rezsfootage for my clients .

Jun 07, 2017
2/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money

Pros: It was easy to download and has a logical interface and a lot of additional features that I wouldn't expect from a video player .

Cons: A number of formats I tried seem to quite clunky and did not play back as smoothly as I hoped . When introducing 4K, the problems got worse .

Delivers Much Less Than Advertised

Sep 08, 2018
1/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: The price seemed to be the only thing JWPlayer had going for it. For 60/year I could host 50 videos*.

Cons: Storage caps at 50 videos or 25GB.

A 2 GB video takes up almost 4GB of storage for some reason.

Zero customer support.

Overall: This promotion was misleading. It's 50 videos* or 25GB of files, whichever comes first. ALSO, JW uses your tiny storage to store your video and other data JW uses in order to function. So if you have 2 videos that are 2GB each, you'll be using up almost 8GB of your storage.

Worst part is I've reached out for support twice and haven't heard back. Wishing I had gone with Vimeo or IBM or anyone but JWPlayer.

A really great video software

Feb 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Comments: I've used by friends copy once and it was really outstanding, I would consider buying if I did more video work, but this is the real deal with massive amounts of content editing features! You should really try it, its worth your time

A very happy JW Player customer thus far

Mar 14, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: JW Player has provided everything we were looking for in a vendor and has filled the gap for our video hosting solution. It's very easy to upload and embed a video using their system.