# Push Operations Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Push Operations the right Onboarding solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/154933/Push-Operations/reviews

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Push Operations

4.6 (48)

[View alternatives](https://www.capterra.com/p/154933/Push-Operations/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Push Operations

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

JD

Jackie D

WriterWriting and Editing, 51 - 200 employeesUsed the software for: More than 2 years.

“I find it includes way more employee details than I have seen from other platforms, with information displayed thoughtfully and clearly.“

June 3, 2021

AC

Andrew C

Head chef Hospitality, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“A few quality of life changes could be made. But nothing major enough that I can conjure it off the top of oh head“

September 19, 2022

## Showing most helpful reviews

Showing 1-25 of 48 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RK

Rick K.  
Owner/GM  
Restaurants  
Used the software for: 2+ years

### "Re: Review on Push Operations Payroll Feature"

August 7, 2019

5.0

I am a one man show and Push Operations' Payroll Feature has enabled me to spend my limited time on being an effective leader focusing on the operations for the furtherance of the company rather than doing daily tasks to stay intact.

Pros

Automated stat pay calculations, clock ins/outs, user empowered communication platform such as staff leaving special requests such as vacation pay, incorrect punch in/out notes, etc.

Cons

I can't really pin point anything at this point but if I had to leave a feedback on its challenges are the development of its mobile apps to feature more wholesome and advanced usability for admin users.

Reason for choosing Push Operations

The overall productivity level of the software was most attractive to me.

Review Source

Response from Push Operations

August 8, 2019

Hello Rick, So glad we can help make your life easier! We have lots of new mobile features coming down the pipeline to help admins do more away from their desks. - Tianna

CP

Craig P.  
Managing Partner  
Restaurants  
Used the software for: 2+ years

### "Push Software "

August 6, 2019

4.0

We use a third party to process payroll and use push to generate the information

Pros

Ease of use for the staff plus accountability for time off an shift change requests.

Cons

Some of the challenges handling administrators access.

Alternatives considered

[7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)

Reason for choosing Push Operations

ease of use for staff

Review Source

Response from Push Operations

August 7, 2019

Hey Craig, Glad the system is working for you. If you notice access to be difficult we would love more information on that feedback. Contact our support email and let us know what is causing you problems. We may be able to fix it. Contact support@pushoperations.com. - Tianna

SS

Samantha S.  
Executive Assistant  
Market Research  
Used the software for: 6-12 months

### "Simple to use and the customer service takes the guess of out what I'm doing."

May 3, 2018

4.0

Pros

Simplicity overall. Easy to navigate and edit employee information. Very basic interface and it's not difficult to train others on how to use it.

Cons

The lack of information around what-does-what. Always having to reach out for assistance from customer service reps.

Review Source

PM

Paula M.  
Senior Administrator  
Food & Beverages  
Used the software for: 2+ years

### "Fantastic Product!"

February 26, 2019

5.0

Excellent Product, Fantastic Support, Easy to Use, Professional & Concise

Pros

The personal support and the emailed chat conversation that is provided after getting assistance. The reps are amazing!

Cons

The "online manual" is not very helpful at all. That is definitely balanced out by the level/style of customer support provided though.

Review Source

Response from Push Operations

August 7, 2019

Hey Paula, Thanks for the great review! - Tianna

MB

Martin B.  
Owner  
Construction  
Used the software for: 2+ years

### "Good Service"

August 6, 2019

4.0

Pros

Easy to use and very convenient. Love the ability to login and adjust hours for our guys

Cons

Sometimes it doesn't capture employees login.

Review Source

Response from Push Operations

August 7, 2019

Hey Martin, Thanks for the great feedback. The system should be catching those employee logins. If you notice this continuing to happen please contact our support team at support@pushoperations.com and we can work on fixing that for you. - Tianna

TH

Tara H.  
Operations Manager  
Hospitality  
Used the software for: 1-2 years

### "Time Saving"

July 18, 2019

5.0

Pros

The ease of running payroll with this system saves so much time and stress.

Cons

One very small issue is that when you are creating push messages if it times out your draft is not saved.

Review Source

Response from Push Operations

July 22, 2019

Hello Tara, Thank you for your great review of Push Operations. I think your draft idea is a great one. We have an idea submission page that goes straight to our development team. Here is the link so you can submit your idea to us. https://docs.google.com/forms/d/e/1FAIpQLSe-bTEf6w4YGh-66trd3MKfxBX-C-pQJqEPO1ypLFvX\_xHlYQ/viewform

JG

Jaclyn G.  
GM  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Push makes it easy!"

August 1, 2019

5.0

Push takes care of our payroll so we can focus our efforts and energy on our top priority - providing exceptional service to those experiencing fertility struggles!

Pros

Push takes the reign on payroll so we don't have to worry about if things are correct or not, they get it right every time! It makes our company flow so much better and takes away a lot of anxiety and stress.

Cons

Not necessarily a con, but when you submit a question to them you receive an auto e message saying they have received it. Getting another email, without the answer is not great, I would prefer to just wait for my answer.

Review Source

Response from Push Operations

August 1, 2019

Hello Jaclyn, Thanks for the great review! I understand getting the extra email can always be a little frustrating but we found that extra email helped people confirm we got the request, lowering the amount of people who emailed us a second time and helped us lower our response time. - Tianna

AH

Anna H.  
Senior Associate  
Restaurants  
Used the software for: 2+ years

### "Great software for keeping track of daily activities."

May 18, 2019

4.0

It helps the store fun effeciently as possible and presents itself very user friendly.

Pros

It is very easy to use and navigate so that I can teach our newest recruits with no problem.

Cons

The side icons can be a bit confusing as some of the wording is the same.

Review Source

PS

Paul S.  
CEO  
  
Used the software for: 1-2 years

### "OUTSTANDING Do-It-Yourself Payroll and Scheduling Product! Goodby ADP and Ceridian!"

February 6, 2018

5.0

Pros

We moved from ADP and it was a night and day difference. The ease of running payroll and setting up a weekly schedule is hardly worth comparison. As well, the integration between timekeeping, scheduling, and running payroll makes services like ADP seem like complete dinosaurs. No need for a clunky time-clock - employees clock in and out on an iPad. Holidays are automatically calculated - Yay! I literally spend about 2 minutes to run payroll. Finally, submitting an ROE is as easy as clicking one button. Two major headaches removed from my workflow. This industry has been waiting a long time for a product like this. Don't think twice about moving to Push. Rid yourself of the pains of payroll and scheduling.

Cons

Navigating user permissions and categories can be confusing at times. There have been a couple of times where I have had to contact customer support in order to locate a user permission.

Review Source

BS

Brad S.  
Owner  
  
Used the software for: 1-2 years

### "Using push has saved me at least 10 hours per month with scheduling and payroll services. "

December 28, 2017

5.0

Pros

I love the web interface. It's clear and easy to use and makes running payroll a breeze. Scheduling is incredibly easy and allowing different users separate permissions has helped me a lot in terms of delegating certain tasks to different staff. I have referred many people to push, and I will continue to do so.

Cons

I don't like that the website does not work very well from phone/tablets. I can't approve hours or shift changes unless I'm at a desktop/laptop. This is quite annoying and I hope that you can fix this issue in the coming months.

Review Source

KT

Kevin T.  
Comptroller  
Hospitality  
Used the software for: 2+ years

### "Payroll is not longer labour intensive for the accounting department"

January 9, 2018

5.0

Free up labour intensive data entry and data transfer between various pages / spreadsheets/ programs. Free up time from payroll administrator to look up info for others, as all users have access to the info that they needed without the need to go through payroll department.

Pros

Transparency (managers and staff can check info themselves), Ease of approval between managers and accounting, and Smooth workflow from scheduling

Cons

Mobile feature could improve to get close to full experience from the web, especially on the accounting side.

Review Source

PL

Penny L.  
Director of Finance  
Food & Beverages  
Used the software for: 1-2 years

### "They have been great to work with."

May 3, 2018

4.0

time savings and accurate reporting

Pros

ease of use and the team at PUSH is very accommodating. When we request something they have their developers build it.

Cons

There is nothing we do not like about this software The implementation and daily use are so easy !

Review Source

SR

Sherri R.  
HR  
  
Used the software for: 6-12 months

### "Everything in one place and at my fingertips!"

December 7, 2017

4.0

Pros

The program is user friendly, it simplifies everyday tasks, and reduces the risk of error. All the team member info I need is available in one place through reporting that I can customize to my needs.

Cons

A few hiccups in functionality but the team at Push is quick (as in immediate!) to resolve any questions, issues, or concerns.

Review Source

GK

Gary K.  
Chief of Staff  
Biotechnology  
Used the software for: 2+ years

### "Very efficient and scales easily to meet my needs for the organization."

January 8, 2018

4.0

Pros

Easy to manage team member information. We have grown our business by 3x over the course of the last 12 months, and this application has made payroll administration manageable.

Cons

Multiple ways to do a few things, and that I have on occasion selected the wrong method to complete a task.

Review Source

BK

Brendon K.  
Owner  
  
Used the software for: Less than 6 months

### "Push is very user friendly, and easy to navigate following the initial tutorial."

December 22, 2017

5.0

Pros

The ease of process payroll and adding earnings/deductions is the biggest draw for me, and is what pulled me away from Payworks to Push.

Cons

I wish the total withdrawal amount would be available immediately after processing (including all the fees)

Review Source

MK

Melissa K.  
Customer Care Representative  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Overall Happy"

November 23, 2024

4.0

I am overall happy with our experience with Push Operations.

Pros

I liked that employee annual reviews could be stored on Push Operations and easily accessed,

Cons

I don't really have anything negative to say. It is a pretty straight forward program.

Review Source

AA

Amir A.  
Administrative  
Accounting  
Used the software for: 1-2 years

### "Push operations review"

November 12, 2024

5.0

very good, reliable, easy to implement and

Pros

Push Operations: Efficient workforce management with real-time data & support.

Cons

Push Operations has a steep learning curve initially

Review Source

Jo B.  
Manager of Human Resources and Administration  
Hospitality  
Used the software for: 2+ years

### "Takes away the stresses of payroll"

November 19, 2018

5.0

The easiest payroll system ever! complimented by an amazing support team. It doesn't get any better than Push Operations for payroll

Pros

this is the easiest payroll system I have ever used! It is easy to maneuver your way around the system and it is so quick to complete. I have never been able to complete payroll faster than this system. This frees me up for getting on with other work. The support team are amazing! They are always so very helpful and courteous

Cons

This is a tough question as it is very hard to find something that I dislike. If I really had to think of something I guess it would be that if I complete an offrun and there has been a stat day, I have to remember to make that calculation and add it to the run

Review Source

VR

Verified Reviewer  
Manager  
Restaurants  
Used the software for: Less than 6 months

### "Making Payroll Easy"

January 24, 2019

5.0

PUSH has afforded us a level of transparency allowing us to drill down and understand exactly where our labour dollars are being spent; by the department, position, employee, and even the hour. By using PUSH, we have streamlined our payroll processing allowing us to reduce not only the time it takes to run a payroll but also our overall labour costs.

Pros

The software is straight forward and easy to learn. It has allowed us to better match staffing to demand and most importantly, control our labour costs. The support staff are friendly, responsive and very knowledgeable. They intuitively understand hourly labour in the hospitality sector.

Cons

If PUSH could provide product updates faster it would be appreciated as there are a few areas for improvement with the software (i.e. employees cannot view timesheets on the time clock). But we are grateful for the platform they have developed and the support they continue to provide and are confident that their development team will have a solution within a few months.

Review Source

Response from Push Operations

August 7, 2019

Hey, Thanks for the great review! The employee clock ins and clock outs can be seen in the employees Push Scheduler once the hours are approved. We are moving away from time sheets because the changes on the sheets could not be tracked and sending it direct to the employees app gave them a greater line of sight. If you have a special case and have not heard from us yet can you contact support@pushoperations.com and we can do our best to make the system work for you. - Tianna

AC

Andrew C.  
Head chef  
Hospitality  
Used the software for: 1-2 years

### "Simple easy to use "

September 19, 2022

5.0

Pros

It’s simple. For scheduling, budgeting labour, ensuring everyone’s clocked in and paid. I also train others to use the program and that is simple as well

Cons

A few quality of life changes could be made. But nothing major enough that I can conjure it off the top of oh head

Review Source

MP

Mike P.  
Director Of Finance  
Food & Beverages  
Used the software for: 2+ years

### "Review on Push Operations"

July 30, 2019

5.0

It's been overall very positive.

Pros

Very intuitive, very easy to use. Small business, so they listen to what you need, and if there are any issue

Cons

Customer service can be a bit slow sometimes; but often it's because I want something that added to the program that doesn't already exist.

Alternatives considered

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)

Switched from

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)

Push operations is a better product, with better customer service.

Review Source

Response from Push Operations

July 31, 2019

Hey Mike, Thanks for the awesome review! We appreciate the honest feedback and we are always working on ways to improve new feature requests. -Tianna

CT

Clint T.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Best thing to come around for the restaurant industry"

February 6, 2020

5.0

Our experience has been excellent very professional ad very helpful!

Pros

Very easy to use and the scheduling made our lives easier!

Cons

There isn't much we don't like! I would like to see if Push could talk to our POS company so our labour reports could work with our system!!

Reason for choosing Push Operations

Really like there software and how they communicated with us!

Switched from

[Dayforce Powerpay](https://www.capterra.com/p/198964/Dayforce-Powerpay/)

They had similar software but very confusing and the little charges added up to be expensive!

Review Source

Response from Push Operations

March 4, 2020

Hi Clint, thank you so much for the kind review. We're so happy to hear that your use of Push has made your life easier! - Trena

tS

teena S.  
CEO  
Food & Beverages  
Used the software for: 1-2 years

### "Push - scheduling"

July 30, 2019

4.0

Overall, the experience has been above average. Guest experience is great.

Pros

My team uses the scheduling feature. This saves several hours, with the team adding in their own availability and admin using the information to schedule 2 -3 weeks out.

Cons

If employees work in more than one class, under the same company, they don't get just 1 T4 but up to 6 of them. It's a hassle.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Because we were spending too much time doing admin of payroll.

Review Source

Response from Push Operations

July 31, 2019

Hey Teena, Thank you for the review and we appreciate the honesty. I would like to try and fix the T4 issue you are having. Can you send a bit more information about it to support@pushoperations.com? -Tianna

Jippy T.  
Restaurant Hostess  
Restaurants  
Used the software for: 6-12 months

### "Good payroll software for our Restaurant."

July 11, 2019

4.0

Pros

I work at a small Thai restaurant and needed a good payroll software that was easy and fast and this one didn't disappoint. I tried a few others but this one worked well for our needs. I liked the interface and it was pretty intuitive as well. My manager and I have been using for a little while and would recommend.

Cons

It could have a little more q&a page to answer questions when learning but the customer support was good as well. I would like to use more to fully understand.

Review Source

Response from Push Operations

July 18, 2019

Hey Jippy, Thank you for the excellent review. I am glad that Push has worked for your restaurant. Thanks for suggesting more Q & A's I think that is a great idea.If you have any specific issues you want us to work on please email me at contact@pushoperations.com and I would be happy to help you out and make sure those are built out for the next new user! - Tianna

VR

Verified Reviewer  
Director of Finance & Accounting  
Hospitality  
Used the software for: 2+ years

### "Great product for small/medium company"

August 1, 2019

4.0

Labor management, scheduling and time & attendance issues.

Pros

Very user friendly, easy to setup, excellent customer service.

Cons

Could use some more reporting for auditing. Does not interface with Quickbooks yet.

Review Source

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