--- title: "Xcitium Endpoint Detection & Resonse Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Xcitium Endpoint Detection & Resonse Software - reviews, pricing plans, popular comparisons to other Endpoint Protection products and more." source_url: "https://www.capterra.com/p/154967/Comodo-Endpoint-Security-Manager/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Xcitium Endpoint Detection & Resonse Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Xcitium Endpoint Detection & Resonse ## What is Xcitium Endpoint Detection & Resonse? Xcitium's EDR is a comprehensive solution for real-time endpoint device monitoring, designed to detect, respond, and deeply analyze threats like malware and ransomware. It utilizes an agent that coordinates with a management console and cloud analytics to scrutinize device activities and flag risks. Shared features among EDR platforms include threat detection using analytics and machine learning, and upon threat detection, they can quarantine or delete harmful files and isolate devices. Key considerations for selecting EDR technology are its detection accuracy, system impact, and low false positive rate. EDR benefits include clearer endpoint visibility, faster threat response, and richer investigation data, bolstering cybersecurity. Deployment requires selecting an EDR that fits security goals and actively managing alerts. Xcitium's EDR stands out for its proactive "ZeroDwell" containment strategy to instantly tackle unknown threats, enhancing traditional EDR by off ## What is Xcitium Endpoint Detection & Resonse used for? [Threat Intelligence](https://www.capterra.com/threat-intelligence-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 85% Neutral 10% Negative 5% Starting price $4 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Xcitium Endpoint Detection & Resonse?[Manage this product listing](https://www.g2.com/products/xcitium/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Xcitium Endpoint Detection & Resonse 4.3 (39) VS. [4.6 (1,908)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price $4 Flat Rate, Per Month Starting Price $104 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (39) Ease Of Use 4.5 (1,907) Value For Money 4.5 (34) Value For Money 4.5 (1,751) Customer Service 4.4 (32) Customer Service 4.5 (1,749) ## Xcitium Endpoint Detection & Resonse alternatives [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (511)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (37)](https://www.capterra.com/p/209028/Jamf-Protect/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [WebTitan](https://www.capterra.com/p/146034/WebTitan/) [4.5 (276)](https://www.capterra.com/p/146034/WebTitan/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146034/WebTitan/) [View all alternatives](https://www.capterra.com/p/154967/Comodo-Endpoint-Security-Manager/alternatives/) ## FAQs about Xcitium Endpoint Detection & Resonse Overview ### Which roles and teams benefit most from Xcitium Endpoint Detection & Resonse? Xcitium Endpoint Detection & Resonse is most used by IT directors, IT managers, system administrators, and systems engineers who monitor endpoints, investigate threats, and manage device security policies. Business owners and operations leaders use it to oversee organizational risk, while network specialists and IT analysts support incident response and endpoint visibility. Answer based on 38 reviews Overview ### What company size and specific industries is Xcitium Endpoint Detection & Resonse built for? Xcitium Endpoint Detection & Resonse is designed for managed service providers and businesses of all sizes. It fits organizations that need endpoint protection to detect inbound and outbound threats and defend against malware, rather than a specific industry or sector. Features and Usability ### What are the key features of Xcitium Endpoint Detection & Resonse? Xcitium Endpoint Detection & Resonse offers endpoint protection, anti virus, anomaly and malware detection, behavioral analytics, and threat intelligence for identifying suspicious activity. It also includes real-time monitoring, alerts and escalation, vulnerability scanning, remediation management, policy management, and reporting and analytics across endpoints, networks, and servers. Getting Started and Support ### What training and onboarding options does Xcitium Endpoint Detection & Resonse offer? Xcitium Endpoint Detection & Resonse provides in person training for teams getting started. This format supports direct instruction and guided setup with an instructor, giving users a structured way to review core functions, ask questions, and follow implementation steps in a classroom setting. Getting Started and Support ### What customer support options does Xcitium Endpoint Detection & Resonse offer? Xcitium Endpoint Detection & Resonse provides 24/7 Live Rep support. Users describe customer service as generally quick and helpful, though some report confusing communication, repeated transfers between departments, and delays when resolving setup, update, or subscription issues. Answer based on 8 reviews Security ### How does Xcitium Endpoint Detection & Resonse handle data security and access control? Xcitium Endpoint Detection & Resonse protects endpoints through default-deny whitelisting, allowing digitally signed or manually approved applications while sandboxing or blocking unknown files. It manages antivirus, malware protection, patching, and scans, and supports remote data wiping for stolen devices. Reviewers note legitimate unsigned or custom applications may require manual whitelisting, while patch management and some disable controls can be problematic. Answer based on 21 reviews ## Features AI summary Based on 1,388 Endpoint Protection reviews Capterra data shows that buyers of endpoint protection software rank the following features as their top priorities: - **Patch Management** (**65%** of reviewers rated this feature as critical) - **Endpoint Management** (**58%**) - **Anti Virus** (**72%**) Xcitium Endpoint Detection & Resonse supports all three of the features reviewers value most: **Patch Management**, **Endpoint Management**, and **Anti Virus**. Together, these capabilities help businesses keep devices updated, manage endpoints from a central location, and protect systems from malware and other threats, allowing teams to maintain security coverage and reduce risk across their environment. Anomaly/Malware Detection 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatically identify and flag unusual behaviors and malicious software Threat Response 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Activity Tracking 3.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Application Security 3.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Identify and respond to security threats to developed applications Vulnerability Scanning 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Discover patch statuses and vulnerabilities Behavioral Analytics 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and analyse user behavior within a system or network Xcitium Endpoint Detection & Resonse 38 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software - Anti Virus: Prevents, detects and removes malware - API: Application programming interface that allows for integration with other systems/databases - Application Security: Identify and respond to security threats to developed applications - Behavioral Analytics: Track and analyse user behavior within a system or network - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Continuous Monitoring: Conduct tracking and assessment of application and device behavior without breaks or interruptions - Data Security: Protect sensitive data for digital privacy - Deployment Management: Manage the processes involved when making the application ready for use - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Event Analysis: Investigate security threats and validate malicious activity - Firewalls: Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats - Mobile Device Management: Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Network Provisioning: Set up and configure network resources to make them accessible for authorized users, devices and servers - Network Security: Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources - Patch Management: Install software updates and bug fixes remotely - Policy Management: Create, manage, and track policies and procedures within an organization - Prioritization: Arrange tasks based on the level of priority or urgency - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Root Cause Analysis: Identify and analyse the reasons behind accidents - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Features 4.1 (39) 4.1 Based on 39 reviews ## Pricing Value for money 4.5 (34) Free Trial Basic $4.00 Flat Rate,Per Month Value for money 4.5 (34) 4.5 Based on 34 reviews ## Support, customer service and training options Customer Service 4.4 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (32) 4.4 Based on 32 reviews ## User reviews Overall rating 4.1 Based on 39 reviews Filter by rating Counts reflect reviews available in this feed. 5(19) 4(14) 3(4) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful brianna O. Community Manager Used the software for: Less than 1 year ### "Advanced protection solution against malware" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 6, 2021 It provides sophisticated cyber threat protection against both known and unknown ransomware by denying all applications unless it scans them for any suspected malware. It restricts and contains every application and file which are likely to be infected into the sandbox. It uses API hooking to track virus behavior. It also provides anti-theft features and allows you to wipe data from your stolen device. You can protect both your virtual and physical endpoints. Pros This program allows its users to manage all the computers used in a company from one host computer where you can make policies form a single computer and apply them to all the connected computers and devices. This reduces the time consumption and extended manual efforts of users. It acts as antivirus and protects your systems from any bad or infected files by moving them to whitelists or blacklists accordingly. Cons It automatically restricts all applications in sandbox containers and you have to manually add such applications to whitelists, also it seems to be incapable of recognizing any new or custom-built applications. Patch management for multiple servers seems a little problematic. Overall it is worth recommending to all the organizations to keep full end security. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer IT Director Used the software for: 3-5 years ### "Endpoint Security Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2021 I like the product. It feature reach and include every security component that need to be installed on the host Pros We start using Comodo almost years ago, when we switch from Symantec Endpoint Manager. Ability to have Cloud Management, and also run unknown files in containers attract me to try the product. Since we implement a product number of reported incidents decreased a lot Cons After device was off-line for long period of time, automatic definitions download doesn't work perfectly most of the time and you need to initiate it manually Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: I used a free trial ### "Not worth your time." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 July 31, 2025 I tried to trial the software but before I could close out my account I was charged for "over use". I couldn't recommend less. Pros I liked what they advertised for functionality and price range. They offer what seems to be a full cybersecurity package... But that's not what I got. Cons Setup was complicated and incoherent. It's easy to see that Xcitium uses a patchwork of different software held together loosely as a "platform". Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Information Technology Analyst Used the software for: Less than 1 year ### "Comodo for Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 10, 2022 Comodo is definitely focused solely on functionality. It provides every business should need from a security standpoint. Pros This software is great for IT administrators. It allows complete control over patching and security on installed devices and is a great anti-virus on top of that. Cons This is not end-user friendly. The UI is not pretty or fancy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Aydın T. Network Operation Specialist Used the software for: Less than 1 year ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 24, 2022 Pros The biggest positive aspects of this antivirus application are that it is free, allows for understandable use, has a high level of threat detection, and quick response from customer service. Cons Obviously, the application does not have many negative aspects, but a little more improvement can be made in the network security part. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Systems Administrator Used the software for: Less than 1 year ### "Comodo - Lacks product value" 3.0 January 31, 2022 Overall we transitioned to ESET as we found greater value for the cost from ESET. The management, product removal and security analysis was lacking and after the decision to remove the product from our systems proved troublesome and resulted in malfunction in our systems. Pros The product was very resilient against attempt to uninstall or disable the security software. Normally a very good sign for a product in security. Cons We found the product was inefficient and that the resilience against removal cause malfunction in our systems when trying to perform uninstall performed by system administrator. In addition we found the features offered were lack luster for the cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Mike D. SysAdmin Used the software for: 1-3 years ### "Was ok as a free solution" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 January 2, 2020 It was ok, not great. When it worked it was fine but would randomly stop. Pros It was free, despite the bugs, can't argue with free. Cons Buggy, sometimes it'd randomly stop working. Can't search service desk ticket bodies, only subjects >.> Remote Desktop and file sharing were inconsistent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Raun T. ADA Field Technician Used the software for: Less than 1 year ### "This does more than you think!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2019 I purchased this software for endpoint security and some other things. What I got not only gave me much needed visibility over my network and workstations. It also helped me get a handle on my ticketing system. Pros I purchased this software for endpoint security and some other things. What I got not only gave me much needed visibility over my network and workstations. It also helped me get a handle on my ticketing system. Being a Medium sized business I never had anything that integrated into my workflow and made it even more efficient. I still learning about the other management options that came with the software. Remote Control is something else you get. It's awesome! Implementation was a snap with 100% guided support. Cons Haven't really found any downfalls. Stayed tuned. Anything I have had a question about was resolved quickly through tech database or just a phone call. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lane A. IT Director Used the software for: 1-3 years ### "Comodo One is awesome" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 17, 2018 it is a fantastic network, endpoint discovery and management tool Pros Network Discovery. Remote control tool is amazing, Free tools. Free to use for single admin. absolutely love it for my systems management Cons Web dashboard can be a little laggy at times. but for free, I can live with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Oluwafemi I. System and network administrator Used the software for: 1-3 years ### "Review on Comodo one itsm" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 14, 2019 Comodo One helps in solving malware issues and it has been useful especially because of its cloud services relieving us in our company of on-premise stress Pros I was using Comodo at one my system at a point in time(licensed) and I wanted to install a cracked software. The software wasn't able a install till i uninstalled comodo(i was the administrator). I knew back then comodo is very effective and efficient. I also like the fact that you must add abuser before you get to add their devices. This gives you an accountability for everyone connected to the endpoints. Cons Comodo makes system hang a lot. It is also not flexible to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/154967/Comodo-Endpoint-Security-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ManageEngine Endpoint Central vs Xcitium Endpoint Detection & Resonse](https://www.capterra.com/compare/154967-170018/Comodo-Endpoint-Security-Manager-vs-ManageEngine-Desktop-Central)