--- title: "Xcitium Endpoint Detection & Resonse Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Xcitium Endpoint Detection & Resonse Software - reviews, pricing plans, popular comparisons to other Endpoint Protection products and more." source_url: "https://www.capterra.com/p/154967/Comodo-Endpoint-Security-Manager/" page_type: "product" language: "en" --- # Xcitium Endpoint Detection & Resonse Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Xcitium Endpoint Detection & Resonse ## What is Xcitium Endpoint Detection & Resonse? Xcitium's EDR is a comprehensive solution for real-time endpoint device monitoring, designed to detect, respond, and deeply analyze threats like malware and ransomware. It utilizes an agent that coordinates with a management console and cloud analytics to scrutinize device activities and flag risks. Shared features among EDR platforms include threat detection using analytics and machine learning, and upon threat detection, they can quarantine or delete harmful files and isolate devices. Key considerations for selecting EDR technology are its detection accuracy, system impact, and low false positive rate. EDR benefits include clearer endpoint visibility, faster threat response, and richer investigation data, bolstering cybersecurity. Deployment requires selecting an EDR that fits security goals and actively managing alerts. Xcitium's EDR stands out for its proactive "ZeroDwell" containment strategy to instantly tackle unknown threats, enhancing traditional EDR by off ## What is Xcitium Endpoint Detection & Resonse used for? [Threat Intelligence](https://www.capterra.com/threat-intelligence-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 85% Neutral 10% Negative 5% Starting price $4 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Xcitium Endpoint Detection & Resonse?[Manage this product listing](https://www.g2.com/products/xcitium/claim_requests/new?auto=true) ## Xcitium Endpoint Detection & Resonse Overview Updated September 2026 AI summary Xcitium Endpoint Detection & Response delivers endpoint protection and detection capabilities for small businesses and enterprises seeking to strengthen their cybersecurity. Covering computer security, threat intelligence, and unified endpoint management, it offers malware detection, behavioral analytics, compliance management, and real-time monitoring. The platform supports cloud and on-premises deployment across major operating systems, with features like patch management and API integration. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Xcitium Endpoint Detection & Resonse 4.3 (39) VS. [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price $4 Flat Rate, Per Month Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (39) Ease Of Use 4.6 (2,517) Value For Money 4.5 (34) Value For Money 4.5 (1,796) Customer Service 4.4 (32) Customer Service 4.5 (1,460) ## Xcitium Endpoint Detection & Resonse alternatives [Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) [4.7 (2,517)](https://www.capterra.com/p/251770/Malwarebytes-for-Business/reviews/) Starting price $69.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) Highest Rated [RiskProfiler](https://www.capterra.com/p/10006902/RiskProfiler/) [5.0 (48)](https://www.capterra.com/p/10006902/RiskProfiler/reviews/) Starting price $7999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006902/RiskProfiler/) [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [4.7 (1,171)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/) Starting price $396.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/) [4.3 (2,146)](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/reviews/) Starting price $46.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/) [View all alternatives](https://www.capterra.com/p/154967/Comodo-Endpoint-Security-Manager/alternatives/) ## FAQs about Xcitium Endpoint Detection & Resonse Overview ### Which roles and teams benefit most from Xcitium Endpoint Detection & Resonse? Xcitium Endpoint Detection & Resonse is most used by IT managers, system administrators, IT directors, and security-focused support teams that need centralized endpoint monitoring, threat detection, and incident response. Business owners and general managers benefit from stronger device security and operational continuity, while consultants and technicians use it to manage protection across client or distributed environments. Answer based on 38 reviews Overview ### What company size and specific industries is Xcitium Endpoint Detection & Resonse built for? Xcitium Endpoint Detection & Resonse is designed for organizations of many sizes that need cybersecurity protection, including small businesses, mid-market companies, and larger enterprises. The vendor description does not name specific industries, so the product appears aimed at general business and IT security teams across sectors. Features and Usability ### What are the key features of Xcitium Endpoint Detection & Resonse? Xcitium Endpoint Detection & Resonse includes API access, alerts and escalation, and endpoint protection features such as anomaly and malware detection, antivirus, and behavioral analytics. It also offers continuous monitoring, real-time alerts, threat intelligence, vulnerability scanning, remediation management, patch management, and access controls or permissions. Getting Started and Support ### What training and onboarding options does Xcitium Endpoint Detection & Resonse offer? Xcitium Endpoint Detection & Resonse provides in-person training for teams that want guided instruction during setup and onboarding. This format supports direct, face-to-face sessions for learning product features, reviewing configuration steps, and asking questions in a structured setting. Getting Started and Support ### What customer support options does Xcitium Endpoint Detection & Resonse offer? Xcitium Endpoint Detection & Resonse provides 24/7 Live Rep support. User feedback is mixed: some users describe customer service as quick and helpful, while others report confusing communication, repeated handoffs between departments, and support that can feel limited when handling setup, updates, or subscription changes. Answer based on 8 reviews Security ### How does Xcitium Endpoint Detection & Resonse handle data security and access control? Xcitium Endpoint Detection & Resonse uses a default-deny, whitelist-based approach that allows digitally signed files, sandboxes or blocks unknown applications, and supports manual whitelisting across the network. It adds antivirus, malware protection, patching control, centralized management, remote scans, ransomware behavior tracking, and device data wipe, though reviewers note occasional false blocks, weak custom app recognition, and some disablement concerns. Answer based on 21 reviews ## Features AI summary Based on 1,388 Endpoint Protection reviews Capterra data shows that buyers of endpoint protection software rank the following features as their top priorities: - **Patch Management** (**65%** of reviewers rated this feature as critical) - **Endpoint Management** (**58%**) - **Anti Virus** (**72%**) Xcitium Endpoint Detection & Resonse supports all three of the features reviewers value most: **Patch Management**, **Endpoint Management**, and **Anti Virus**. Together, these capabilities help businesses keep devices updated, manage endpoints from a central location, and protect systems from malware and other threats, allowing teams to maintain security coverage and reduce risk across their environment. Anomaly/Malware Detection 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatically identify and flag unusual behaviors and malicious software Threat Response 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Activity Tracking 3.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Application Security 3.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Identify and respond to security threats to developed applications Vulnerability Scanning 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Discover patch statuses and vulnerabilities Behavioral Analytics 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and analyse user behavior within a system or network Xcitium Endpoint Detection & Resonse 38 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software - Anti Virus: Prevents, detects and removes malware - API: Application programming interface that allows for integration with other systems/databases - Application Security: Identify and respond to security threats to developed applications - Behavioral Analytics: Track and analyse user behavior within a system or network - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Continuous Monitoring: Conduct tracking and assessment of application and device behavior without breaks or interruptions - Data Security: Protect sensitive data for digital privacy - Deployment Management: Manage the processes involved when making the application ready for use - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Event Analysis: Investigate security threats and validate malicious activity - Firewalls: Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats - Mobile Device Management: Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Network Provisioning: Set up and configure network resources to make them accessible for authorized users, devices and servers - Network Security: Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources - Patch Management: Install software updates and bug fixes remotely - Policy Management: Create, manage, and track policies and procedures within an organization - Prioritization: Arrange tasks based on the level of priority or urgency - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Root Cause Analysis: Identify and analyse the reasons behind accidents - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Features 4.1 (39) 4.1 Based on 39 reviews ## Pricing Value for money 4.5 (34) Free Trial Basic $4.00 Flat Rate,Per Month Value for money 4.5 (34) 4.5 Based on 34 reviews ## Support, customer service and training options Customer Service 4.4 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (32) 4.4 Based on 32 reviews ## User reviews Overall rating 4.3 Based on 39 reviews Filter by rating 5(19) 4(14) 3(4) 2(1) 1(1) Mentioned topic Sorted by most recent BG Brandon G. Owner Information Technology and Services ### "Not worth your time." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 July 30, 2025 I tried to trial the software but before I could close out my account I was charged for "over use". I couldn't recommend less. Pros I liked what they advertised for functionality and price range. They offer what seems to be a full cybersecurity package... But that's not what I got. Cons Setup was complicated and incoherent. It's easy to see that Xcitium uses a patchwork of different software held together loosely as a "platform". Alternatives considered [Action1](https://www.capterra.com/p/180609/Action1-RMM/) Reasons for choosing Xcitium Endpoint Detection & Resonse I was looking for a RMM/ITSM platform that focused on EDR. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DE Denissa E. Administrative Business Supplies and Equipment ### "Zero Threat!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 3, 2024 My overall experience of this kind of software is good. It's essential to its endpoint detection of cyberattacks and it's management also included. Pros It's a good idea and best solutions to secure and defend your data against cyberattacks and complications from other malware. Cons I have nothing to say against this tools. It's just it is nice to use . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT Aydin T. Network Operation Specialist Information Technology and Services ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 22, 2022 Pros The biggest positive aspects of this antivirus application are that it is free, allows for understandable use, has a high level of threat detection, and quick response from customer service. Cons Obviously, the application does not have many negative aspects, but a little more improvement can be made in the network security part. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Robert R. Systems Administrator Retail ### "Comodo - Lacks product value" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 January 27, 2022 Overall we transitioned to ESET as we found greater value for the cost from ESET. The management, product removal and security analysis was lacking and after the decision to remove the product from our systems proved troublesome and resulted in malfunction in our systems. Pros The product was very resilient against attempt to uninstall or disable the security software. Normally a very good sign for a product in security. Cons We found the product was inefficient and that the resilience against removal cause malfunction in our systems when trying to perform uninstall performed by system administrator. In addition we found the features offered were lack luster for the cost. Alternatives considered [Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/) [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Reasons for choosing Xcitium Endpoint Detection & Resonse We eventually moved away from Comodo and adopted ESET instead. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Information Technology Analyst Printing ### "Comodo for Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 7, 2022 Comodo is definitely focused solely on functionality. It provides every business should need from a security standpoint. Pros This software is great for IT administrators. It allows complete control over patching and security on installed devices and is a great anti-virus on top of that. Cons This is not end-user friendly. The UI is not pretty or fancy. Alternatives considered [AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/) [Avast Ultimate Business Security](https://www.capterra.com/p/170318/Avast-Business-Antivirus-Pro-Plus/) Reasons for choosing Xcitium Endpoint Detection & Resonse Comodo was cheaper for our business and offered increased functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User System Administrator Consumer Goods ### "Endpoint Security Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2021 I like the product. It feature reach and include every security component that need to be installed on the host Pros We start using Comodo almost years ago, when we switch from Symantec Endpoint Manager. Ability to have Cloud Management, and also run unknown files in containers attract me to try the product. Since we implement a product number of reported incidents decreased a lot Cons After device was off-line for long period of time, automatic definitions download doesn't work perfectly most of the time and you need to initiate it manually Switched from [Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/) After Broadcom purchase Symantec I feel that I am not as confident as I was before in Symantec product Alternatives considered [Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/) Reasons for choosing Xcitium Endpoint Detection & Resonse I was impressed by features and price I get from my sales represenative Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. brianna O. Community Manager Internet ### "Advanced protection solution against malware" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 5, 2021 It provides sophisticated cyber threat protection against both known and unknown ransomware by denying all applications unless it scans them for any suspected malware. It restricts and contains every application and file which are likely to be infected into the sandbox. It uses API hooking to track virus behavior. It also provides anti-theft features and allows you to wipe data from your stolen device. You can protect both your virtual and physical endpoints. Pros This program allows its users to manage all the computers used in a company from one host computer where you can make policies form a single computer and apply them to all the connected computers and devices. This reduces the time consumption and extended manual efforts of users. It acts as antivirus and protects your systems from any bad or infected files by moving them to whitelists or blacklists accordingly. Cons It automatically restricts all applications in sandbox containers and you have to manually add such applications to whitelists, also it seems to be incapable of recognizing any new or custom-built applications. Patch management for multiple servers seems a little problematic. Overall it is worth recommending to all the organizations to keep full end security. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Mike D. SysAdmin Financial Services ### "Was ok as a free solution" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 December 31, 2019 It was ok, not great. When it worked it was fine but would randomly stop. Pros It was free, despite the bugs, can't argue with free. Cons Buggy, sometimes it'd randomly stop working. Can't search service desk ticket bodies, only subjects >.> Remote Desktop and file sharing were inconsistent. Switched from [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Company size was reduced and needed a cheaper option. ManageEngine was ok for a larger company but it's overkill for a small one. Alternatives considered [Freshservice](https://www.capterra.com/p/132997/Freshservice/) [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/) [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reasons for choosing Xcitium Endpoint Detection & Resonse It was free at the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Owner Computer Hardware ### "one.comodo.com" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 21, 2019 Owner of Anytime-Computers.com Pros Features & functionality & price -- FREE Cons Full endpoint protection costs. After the initial setup, it's easy to follow Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Raun W. T. ADA Field Technician Architecture & Planning ### "This does more than you think!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2019 I purchased this software for endpoint security and some other things. What I got not only gave me much needed visibility over my network and workstations. It also helped me get a handle on my ticketing system. Pros I purchased this software for endpoint security and some other things. What I got not only gave me much needed visibility over my network and workstations. It also helped me get a handle on my ticketing system. Being a Medium sized business I never had anything that integrated into my workflow and made it even more efficient. I still learning about the other management options that came with the software. Remote Control is something else you get. It's awesome! Implementation was a snap with 100% guided support. Cons Haven't really found any downfalls. Stayed tuned. Anything I have had a question about was resolved quickly through tech database or just a phone call. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/154967/Comodo-Endpoint-Security-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.