# Switchboard Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Switchboard Software - reviews, pricing plans, popular comparisons to other Fleet Management products and more.

Source: https://www.capterra.com/p/154990/Switchboard-Logistics

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# 

 Switchboard Software Review 2026: Features, Integrations, Pros & Cons

Last updated on January 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Switchboard

## What is Switchboard?

Switchboard provides technology for transportation fleets across North America. Switchboard provides asset/vehicle tracking, ELD, driver management, dashcams, and more. Switchboard technology enables you and your staff to focus on the business while relying on Switchboard to do the heavy lifting of compliance and platform simplification.

## What is Switchboard used for?

[Logbook](https://www.capterra.com/logbook-software/)[Logistics](https://www.capterra.com/logistics-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$20

Flat Rate, Per Month

Free trial  
available

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## Switchboard alternatives

Highest Rated

[4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting price

$24.00

Per User, Per Month

[4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

[4.2 (233)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[4.5 (938)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Switchboard 52 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

A record of all activities within the system, including user access, changes made, etc.

Create, manage, and send invoices or bills to customers

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Forecast customer demand using historical insights and simulations

Manage sending personnel and resources to a site as needed

Track all personnel who operate company vehicles

Manage payroll processing for different driver pay contracts

Transfer of data from one computer system to another

Receive and/or send email notifications for urgent updates, requests, or other information

Track employee schedules, availability, and performance across projects and tasks

Management of commercial motor vehicles for work-related purposes

Monitor fuel consumption and optimize fuel usage

Virtual perimeter for a real-world geographic area

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and manage inventory levels to maintain proper supply

Set up process for efficient load building, routing, and distribution

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Log miles driven for tax deduction or reimbursement purposes

Internally shared group of vehicles ready to be dispatched as/when needed

Manage and track customer orders for goods, investments, or any other purchases

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Active monitoring of systems, applications, or networks

Ability to record, store, update, and retrieve information

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track past routes to better plan and optimize repeat trips

Plan daily routes to optimize employee scheduling and provide directions

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track the status over time for a request, process, asset, or transaction

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Record of trip details

Track and monitor how vehicles are used

Real-time vehicle tracking for monitoring location, route, speed, etc.

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners.

Creating, assign, and track jobs and/or tasks for work orders

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Features

4.3 (12)

4.3

Based on 12 reviews

## Pricing

Value for money

4.4 (12)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/154990/Switchboard-Logistics/pricing/)

Starter

$0.00

It includes:

-   24/7 Support (3 Languages)
-   Add-On Switchboard Tablet
-   Add-On Weigh Station Bypass
-   Hours of Service Compliance
-   Log Editing

Fleet

$20.00

Flat Rate,Per Month

It includes:

-   24/7 Support (3 Languages)
-   Add-On Switchboard Tablet
-   Add-On Weigh Station Bypass
-   Automated IFTA Reporting
-   Driver Behavior & Log Editing
-   GPS Fleet Tracking & Geofencing
-   Hours of Service Compliance
-   Log Editing
-   Vehicle Diagnostics

Value for money

4.4 (12)

4.4

Based on 12 reviews

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## Support, customer service and training options

Customer Service

4.3 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (12)

4.3

Based on 12 reviews

## User reviews

Overall rating

4.6

Based on 12 reviews

Filter by rating

5(9)

4(1)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MP

Michalis P.

Digital transformation advisor

Events Services

### "An excellent virtual switcher!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2021

Pros

Very easy to use, excellent customer service!

Cons

It does not have an import procedure (CSV or Excel)

Reasons for choosing Switchboard

A partner recommend it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LD

Laura D.

Musician

Music

### "Nightly live-streaming with Switchboard "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 13, 2021

Overall we’re happy with the software - it’s easy to use and saves a lot of the hassle that normally comes with setting up several simultaneous livestreams on different platforms. It’s very convenient to just set up one stream feed that goes directly to Switchboard, and then just simply choose the platforms to push the stream to. I also like having the ability to create stream titles and templates.

Pros

My favorite feature of this software is the ability to livestream to multiple platforms simultaneously. My husband and I livestream music concerts every night on Facebook, YouTube, and Twitter.

Cons

I wish that there was an emergency customer service number to reach out to after-hours. There were a couple times when there were issues with the stream (the issue may or may not have actually been Switchboard-related - it could have been from my own encoder - but it was impossible to tell, and it would have been helpful to be able to reach out to Switchboard at that exact moment to troubleshoot). Customer service is overall good, and I’ve received prompt responses to my email queries during normal business hours; but since I livestream at night, I wish there was a way to get in touch during that time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Michael D.

President/Owner

Transportation/Trucking/Railroad

### "It's OK"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

February 16, 2020

Pros

It is quite easy to use and for the most art fits the needs of my specific use case. Canadian company/supplier. Good potential. Good pricing.

Cons

Can be quite buggy at times. Potential but advancement seems slow.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reasons for choosing Switchboard

Canadian Supplier, pricing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

jas d.

owner

Transportation/Trucking/Railroad

### "Switch to Switchboard "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 11, 2020

Pros

great software very easy for drivers to use, none of my company drivers have complained about the software we went through multiple similar companies and this one is the best manuals and tutorials available in multiple languages

Cons

customer support team is not the fastest available but when they do call back they can help same with sales team after we purchased our original package we needed to buy some accessories later that year it took a couple of times to get a response from the team

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

MOIZ A.

oWNER

Transportation/Trucking/Railroad

### "THE REVIEW "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

7/10

February 11, 2020

ITS'S GOOD BUT CAN REALLY IMPROVE, WITH BETTER CALCULATED MILEAGE AND A BETTER APP, ALSO A AN ADMIN APP WOULD BE NICE

Pros

USER FRIENDLY, EVEN PEOPLE THAT AREN'T GOOD WITH TECHNOLOGY CAN USE IT

Cons

STILL NOT PROPERLY TESTED, MILEAGES ARE ALL OVER THE PLACE, CUSTOMER SERVICE IS REALLY POOR, THE APP SHOWS THE SAME UNIT IN DIFFERENT CITIES AT THE SAME TIME N THE APP

Switched from

[Motive](https://www.capterra.com/p/138669/Motive/)

USER FRIENDLY

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DG

Dwain G.

Owner

Transportation/Trucking/Railroad

### "Satisfied from the very beginning."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 8, 2020

We use the software everyday. It does everything we need it to. Almost to the point that we take it for granted just how well it works. And the support is what you would hope every companies support would be. Very very good.

Pros

When it came to having to purchase electronic log for my trucks, I found Switchboard to be the most competitively priced. Not knowing what to expect,it turned out to be better than I thought it would be. Especially being so reasonably priced.

Cons

Since which board is the only electronic log we have used. I don't have anything to compare it too. So I don't really have any cons.

Reasons for choosing Switchboard

Price!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Cathy H.

Office Manager

Environmental Services

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2020

It was easy to install, my driver's didn't have a hard time getting used to using it. The cost per month is extremely nice. We would recommend to anyone looking for ELD's. The time it takes to get a replacement item is one of the drawbacks since it ships from Canada.

Pros

Monthly cost, east of installation. The videos were informative and it had all the features we were looking for in an ELD.

Cons

I can't ping my equipment when I need an update.

Switched from

[Teletrac Navman DIRECTOR](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/)

The cost with Teletrac was huge, terrible customer service.

Reasons for choosing Switchboard

Monthly cost was very important, the ease of installing on our trucks. The videos we watched were very good and informative. We really liked the salesman.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Steve H.

Owner

Transportation/Trucking/Railroad

### "It's easy, just 4 "buttons""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 30, 2020

I always was searching for pens, rulers, and glasses. No longer have to do that, and as also the administrator, I can correct my own mistakes and others.

Pros

The driver taps driver, then one of 4 "buttons" to change duty status.

Cons

It puts the driver in On Duty not driving if they forget to tap off duty. But I think that's the law.

Reasons for choosing Switchboard

Used old hardware, low cost, just to get till insurance expired, sold trucks in anticipation, but loved the product so much that if it was no longer mandated, I'd still use it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KJ

Kamal J.

Dispatch

Transportation/Trucking/Railroad

### "Overall good"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

January 21, 2020

Switchboard is easy to use but whenever there is an issue in software contact \[SENSITIVE CONTENT HIDDEN\] and he is the only one who has all the knowledge and can solve the problem on spot.

Pros

Easy to use and whenever i have questions I call \[SENSITIVE CONTENT HIDDEN\] and problem is solved

Cons

Like the software because it’s veryeasy to use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Shawn B.

Dispatch

Transportation/Trucking/Railroad

### "Switchboard"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2020

Pros

Very easy to use. Simple and not to complicating

Cons

Sometimes the tracker stops working on my side but the support crew at switchboard always helps ASAP

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/154990/Switchboard-Logistics/reviews/)

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