# Switchboard Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Switchboard the right Fleet Management solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/154990/Switchboard-Logistics/reviews --- Switchboard 4.6 (12) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 11th, 2026 # Reviews of Switchboard Ease of use 4.8 Customer Service 4.3 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CH Cathy H. Office Manager Environmental Services Used the software for: 1-2 years ### "Great Product" February 4, 2020 5.0 It was easy to install, my driver's didn't have a hard time getting used to using it. The cost per month is extremely nice. We would recommend to anyone looking for ELD's. The time it takes to get a replacement item is one of the drawbacks since it ships from Canada. Pros Monthly cost, east of installation. The videos were informative and it had all the features we were looking for in an ELD. Cons I can't ping my equipment when I need an update. Reason for choosing Switchboard Monthly cost was very important, the ease of installing on our trucks. The videos we watched were very good and informative. We really liked the salesman. Switched from [Teletrac Navman DIRECTOR](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/) The cost with Teletrac was huge, terrible customer service. Review Source LD Laura D. Musician Music Used the software for: 6-12 months ### "Nightly live-streaming with Switchboard " April 13, 2021 5.0 Overall we’re happy with the software - it’s easy to use and saves a lot of the hassle that normally comes with setting up several simultaneous livestreams on different platforms. It’s very convenient to just set up one stream feed that goes directly to Switchboard, and then just simply choose the platforms to push the stream to. I also like having the ability to create stream titles and templates. Pros My favorite feature of this software is the ability to livestream to multiple platforms simultaneously. My husband and I livestream music concerts every night on Facebook, YouTube, and Twitter. Cons I wish that there was an emergency customer service number to reach out to after-hours. There were a couple times when there were issues with the stream (the issue may or may not have actually been Switchboard-related - it could have been from my own encoder - but it was impossible to tell, and it would have been helpful to be able to reach out to Switchboard at that exact moment to troubleshoot). Customer service is overall good, and I’ve received prompt responses to my email queries during normal business hours; but since I livestream at night, I wish there was a way to get in touch during that time. Review Source KJ Kamal J. Dispatch Transportation/Trucking/Railroad Used the software for: 2+ years ### "Overall good" January 21, 2020 3.0 Switchboard is easy to use but whenever there is an issue in software contact \[SENSITIVE CONTENT HIDDEN\] and he is the only one who has all the knowledge and can solve the problem on spot. Pros Easy to use and whenever i have questions I call \[SENSITIVE CONTENT HIDDEN\] and problem is solved Cons Like the software because it’s veryeasy to use Review Source SH Steve H. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "It's easy, just 4 "buttons"" January 30, 2020 5.0 I always was searching for pens, rulers, and glasses. No longer have to do that, and as also the administrator, I can correct my own mistakes and others. Pros The driver taps driver, then one of 4 "buttons" to change duty status. Cons It puts the driver in On Duty not driving if they forget to tap off duty. But I think that's the law. Reason for choosing Switchboard Used old hardware, low cost, just to get till insurance expired, sold trucks in anticipation, but loved the product so much that if it was no longer mandated, I'd still use it. Review Source DG Dwain G. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Satisfied from the very beginning." February 8, 2020 5.0 We use the software everyday. It does everything we need it to. Almost to the point that we take it for granted just how well it works. And the support is what you would hope every companies support would be. Very very good. Pros When it came to having to purchase electronic log for my trucks, I found Switchboard to be the most competitively priced. Not knowing what to expect,it turned out to be better than I thought it would be. Especially being so reasonably priced. Cons Since which board is the only electronic log we have used. I don't have anything to compare it too. So I don't really have any cons. Reason for choosing Switchboard Price! Review Source MA MOIZ A. oWNER Transportation/Trucking/Railroad Used the software for: 1-2 years ### "THE REVIEW " February 11, 2020 4.0 ITS'S GOOD BUT CAN REALLY IMPROVE, WITH BETTER CALCULATED MILEAGE AND A BETTER APP, ALSO A AN ADMIN APP WOULD BE NICE Pros USER FRIENDLY, EVEN PEOPLE THAT AREN'T GOOD WITH TECHNOLOGY CAN USE IT Cons STILL NOT PROPERLY TESTED, MILEAGES ARE ALL OVER THE PLACE, CUSTOMER SERVICE IS REALLY POOR, THE APP SHOWS THE SAME UNIT IN DIFFERENT CITIES AT THE SAME TIME N THE APP Switched from [Motive](https://www.capterra.com/p/138669/Motive/) USER FRIENDLY Review Source jD jas D. owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Switch to Switchboard " February 11, 2020 5.0 Pros great software very easy for drivers to use, none of my company drivers have complained about the software we went through multiple similar companies and this one is the best manuals and tutorials available in multiple languages Cons customer support team is not the fastest available but when they do call back they can help same with sales team after we purchased our original package we needed to buy some accessories later that year it took a couple of times to get a response from the team Review Source MG Manjit G. Safety & Compliance Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Satisfaction " January 20, 2020 5.0 We are using switchboard since Nov-2017. We are satisfied with the software and very satisfied with the customer service. Staff is very helpful and knowledgeable. We highly recommend this company. Pros Very easy to use. Knowledgable staff Customer service Price Cons Some time having issue with satellite (network) but easy to recoupe. Review Source MD Michael D. President/Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "It's OK" February 16, 2020 3.0 Pros It is quite easy to use and for the most art fits the needs of my specific use case. Canadian company/supplier. Good potential. Good pricing. Cons Can be quite buggy at times. Potential but advancement seems slow. Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/) Reason for choosing Switchboard Canadian Supplier, pricing Review Source SK Sukh K. Safety Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Easy to use Technology and friendly support" January 20, 2020 5.0 Pros Ease of use for the drivers. Good interface for management staff. Cons I would recommend a use for better hardware. Reason for choosing Switchboard Ease of use, friendly support and fair prices. Review Source SB Shawn B. Dispatch Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Switchboard" January 20, 2020 5.0 Pros Very easy to use. Simple and not to complicating Cons Sometimes the tracker stops working on my side but the support crew at switchboard always helps ASAP Review Source MP Michalis P. Digital transformation advisor Events Services Used the software for: Less than 6 months ### "An excellent virtual switcher!" May 6, 2021 5.0 Pros Very easy to use, excellent customer service! Cons It does not have an import procedure (CSV or Excel) Reason for choosing Switchboard A partner recommend it. 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