--- title: "Switchboard Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Switchboard Software - reviews, pricing plans, popular comparisons to other Fleet Management products and more." source_url: "https://www.capterra.com/p/154990/Switchboard-Logistics/" page_type: "product" language: "en" --- # Switchboard Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Switchboard ## What is Switchboard? Switchboard provides technology for transportation fleets across North America. Switchboard provides asset/vehicle tracking, ELD, driver management, dashcams, and more. Switchboard technology enables you and your staff to focus on the business while relying on Switchboard to do the heavy lifting of compliance and platform simplification. ## What is Switchboard used for? [Logistics](https://www.capterra.com/logistics-software/)[Logbook](https://www.capterra.com/logbook-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/) Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Switchboard alternatives Highest Rated [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (99)](https://www.capterra.com/p/18289/MyGeotab/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (244)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Motive](https://www.capterra.com/p/138669/Motive/) [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about Switchboard Overview ### Which roles and teams benefit most from Switchboard? Switchboard is most used by owners, office managers, and dispatch teams that need to coordinate daily operations, scheduling, and communication efficiently. Safety and compliance managers use it to support oversight and documentation workflows, while digital transformation leaders adopt it to streamline processes and improve operational visibility across growing businesses. Answer based on 12 reviews Overview ### What company size and specific industries is Switchboard built for? Switchboard is designed for transportation fleets of various sizes, especially small to mid-sized and larger fleet operators that need stronger compliance and management processes. It is built for the transportation and logistics sector, where fleet oversight, regulatory tracking, and operational control are important. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Switchboard? Switchboard offers fleet and transportation management features including dispatch management, routing, vehicle tracking, GPS, geofencing, and load optimization. It also includes driver management, maintenance management, inspection management, compliance management, audit trail, reporting & statistics, and warehouse management for tracking assets, orders, and work orders. Pricing ### How much does it cost and what fees or limitations are included? Switchboard starts at $20 per month for the Fleet plan, billed as a flat rate. A free version and free trial are available. Fleet includes 24/7 support in three languages, automated IFTA reporting, GPS fleet tracking and geofencing, hours of service compliance, log editing, and vehicle diagnostics. Getting Started and Support ### What training and onboarding options does Switchboard offer? Switchboard provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars offer group learning, documentation gives written reference material, and videos provide visual self-paced learning. Getting Started and Support ### What customer support options does Switchboard offer? Switchboard provides email/help desk, FAQ/forum, knowledge base, 24/7 live rep, and chat support. Customer feedback on support quality is not available in the catalog data, so no claims can be made about response times, helpfulness, or common issues. ## Features AI summary Based on 3,178 Fleet Management reviews Capterra data shows that buyers of fleet management software rank the following features as their top priorities: - **Vehicle Tracking** (**61%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**55%**) - **GPS** (**59%**) Switchboard supports all three of the features reviewers value most: **Vehicle Tracking**, **Real-Time Monitoring**, and **GPS**. Together, these capabilities give teams a clear view of vehicle locations, current fleet activity, and route data, helping businesses improve visibility, respond faster to issues, and manage daily operations more efficiently. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Audit Trail A record of all activities within the system, including user access, changes made, etc. Billing & Invoicing Create, manage, and send invoices or bills to customers Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Switchboard 52 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Demand Forecasting: Forecast customer demand using historical insights and simulations - Dispatch Management: Manage sending personnel and resources to a site as needed - Driver Management: Track all personnel who operate company vehicles - Driver Settlements: Manage payroll processing for different driver pay contracts - EDI: Transfer of data from one computer system to another - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Fleet Management: Management of commercial motor vehicles for work-related purposes - Fuel Management: Monitor fuel consumption and optimize fuel usage - Geofencing: Virtual perimeter for a real-world geographic area - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Load Optimization: Set up process for efficient load building, routing, and distribution - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Motor Pool: Internally shared group of vehicles ready to be dispatched as/when needed - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Records Management: Ability to record, store, update, and retrieve information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Route History: Track past routes to better plan and optimize repeat trips - Routing: Plan daily routes to optimize employee scheduling and provide directions - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Status Tracking: Track the status over time for a request, process, asset, or transaction - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Trip Logs: Record of trip details - Vehicle Management: Track and monitor how vehicles are used - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history - Violation Tracking: Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.3 (12) 4.3 Based on 12 reviews ## Pricing Value for money 4.4 (12) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/154990/Switchboard-Logistics/pricing/) Starter $0.00 It includes: - 24/7 Support (3 Languages) - Add-On Switchboard Tablet - Add-On Weigh Station Bypass - Hours of Service Compliance - Log Editing Fleet $20.00 Flat Rate,Per Month It includes: - 24/7 Support (3 Languages) - Add-On Switchboard Tablet - Add-On Weigh Station Bypass - Automated IFTA Reporting - Driver Behavior & Log Editing - GPS Fleet Tracking & Geofencing - Hours of Service Compliance - Log Editing - Vehicle Diagnostics Enterprise Contact Vendor for Pricing It includes: - 24/7 Support (3 Languages) - Add-On Switchboard Tablet - Add-On Weigh Station Bypass - Automated IFTA Reporting - Driver Behavior & Log Editing - GPS Fleet Tracking & Geofencing - Hours of Service Compliance - Intelligent Asset Tracking - Log Editing - Switchboard Data Enabled Tablets - Switchboard Vision (Dashcams) - Vehicle Diagnostics - Weigh Station Bypass Value for money 4.4 (12) 4.4 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (12) 4.3 Based on 12 reviews ## User reviews Overall rating 4.6 Based on 12 reviews Filter by rating 5(9) 4(1) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MP Michalis P. Digital transformation advisor Events Services ### "An excellent virtual switcher!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2021 Pros Very easy to use, excellent customer service! Cons It does not have an import procedure (CSV or Excel) Reasons for choosing Switchboard A partner recommend it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LD Laura D. Musician Music ### "Nightly live-streaming with Switchboard " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 13, 2021 Overall we’re happy with the software - it’s easy to use and saves a lot of the hassle that normally comes with setting up several simultaneous livestreams on different platforms. It’s very convenient to just set up one stream feed that goes directly to Switchboard, and then just simply choose the platforms to push the stream to. I also like having the ability to create stream titles and templates. Pros My favorite feature of this software is the ability to livestream to multiple platforms simultaneously. My husband and I livestream music concerts every night on Facebook, YouTube, and Twitter. Cons I wish that there was an emergency customer service number to reach out to after-hours. There were a couple times when there were issues with the stream (the issue may or may not have actually been Switchboard-related - it could have been from my own encoder - but it was impossible to tell, and it would have been helpful to be able to reach out to Switchboard at that exact moment to troubleshoot). Customer service is overall good, and I’ve received prompt responses to my email queries during normal business hours; but since I livestream at night, I wish there was a way to get in touch during that time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Michael D. President/Owner Transportation/Trucking/Railroad ### "It's OK" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 February 16, 2020 Pros It is quite easy to use and for the most art fits the needs of my specific use case. Canadian company/supplier. Good potential. Good pricing. Cons Can be quite buggy at times. Potential but advancement seems slow. Alternatives considered [Motive](https://www.capterra.com/p/138669/Motive/) Reasons for choosing Switchboard Canadian Supplier, pricing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD jas D. owner Transportation/Trucking/Railroad ### "Switch to Switchboard " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 11, 2020 Pros great software very easy for drivers to use, none of my company drivers have complained about the software we went through multiple similar companies and this one is the best manuals and tutorials available in multiple languages Cons customer support team is not the fastest available but when they do call back they can help same with sales team after we purchased our original package we needed to buy some accessories later that year it took a couple of times to get a response from the team Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA MOIZ A. oWNER Transportation/Trucking/Railroad ### "THE REVIEW " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 February 11, 2020 ITS'S GOOD BUT CAN REALLY IMPROVE, WITH BETTER CALCULATED MILEAGE AND A BETTER APP, ALSO A AN ADMIN APP WOULD BE NICE Pros USER FRIENDLY, EVEN PEOPLE THAT AREN'T GOOD WITH TECHNOLOGY CAN USE IT Cons STILL NOT PROPERLY TESTED, MILEAGES ARE ALL OVER THE PLACE, CUSTOMER SERVICE IS REALLY POOR, THE APP SHOWS THE SAME UNIT IN DIFFERENT CITIES AT THE SAME TIME N THE APP Switched from [Motive](https://www.capterra.com/p/138669/Motive/) USER FRIENDLY Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG Dwain G. Owner Transportation/Trucking/Railroad ### "Satisfied from the very beginning." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2020 We use the software everyday. It does everything we need it to. Almost to the point that we take it for granted just how well it works. And the support is what you would hope every companies support would be. Very very good. Pros When it came to having to purchase electronic log for my trucks, I found Switchboard to be the most competitively priced. Not knowing what to expect,it turned out to be better than I thought it would be. Especially being so reasonably priced. Cons Since which board is the only electronic log we have used. I don't have anything to compare it too. So I don't really have any cons. Reasons for choosing Switchboard Price! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Cathy H. Office Manager Environmental Services ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2020 It was easy to install, my driver's didn't have a hard time getting used to using it. The cost per month is extremely nice. We would recommend to anyone looking for ELD's. The time it takes to get a replacement item is one of the drawbacks since it ships from Canada. Pros Monthly cost, east of installation. The videos were informative and it had all the features we were looking for in an ELD. Cons I can't ping my equipment when I need an update. Switched from [Teletrac Navman DIRECTOR](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/) The cost with Teletrac was huge, terrible customer service. Reasons for choosing Switchboard Monthly cost was very important, the ease of installing on our trucks. The videos we watched were very good and informative. We really liked the salesman. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Steve H. Owner Transportation/Trucking/Railroad ### "It's easy, just 4 "buttons"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2020 I always was searching for pens, rulers, and glasses. No longer have to do that, and as also the administrator, I can correct my own mistakes and others. Pros The driver taps driver, then one of 4 "buttons" to change duty status. Cons It puts the driver in On Duty not driving if they forget to tap off duty. But I think that's the law. Reasons for choosing Switchboard Used old hardware, low cost, just to get till insurance expired, sold trucks in anticipation, but loved the product so much that if it was no longer mandated, I'd still use it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KJ Kamal J. Dispatch Transportation/Trucking/Railroad ### "Overall good" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 January 21, 2020 Switchboard is easy to use but whenever there is an issue in software contact \[SENSITIVE CONTENT HIDDEN\] and he is the only one who has all the knowledge and can solve the problem on spot. Pros Easy to use and whenever i have questions I call \[SENSITIVE CONTENT HIDDEN\] and problem is solved Cons Like the software because it’s veryeasy to use Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SB Shawn B. Dispatch Transportation/Trucking/Railroad ### "Switchboard" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2020 Pros Very easy to use. Simple and not to complicating Cons Sometimes the tracker stops working on my side but the support crew at switchboard always helps ASAP Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/154990/Switchboard-Logistics/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.