ActivEngage

ActivEngage


5 / 5
2 reviews


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

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About ActivEngage

Web-based chat solution for car dealerships. Offers shopper response pre-reading, lead form auto-filing, website and chat analytics.


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ActivEngage Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

ActivEngage Reviews


Dynamic Group with a great product

Apr 17, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and customer service

Cons: They are working on getting a high level security clearance.

Overall: Activengage provides my company with a Live Chat option. The software is complete and easy to use. Customer services is quick and very knowledgeable.

Capterra loader

Awesome Chat Software

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We use Active Engage for our managed chat on our dealer websites and love them. The appointments they set close at 80%.