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ActivEngage has helped generate more than $15 billion in automotive sales and is one of the most award-winning automotive digital services companies. In 2007, ActivEngage revolutionized the automotive industry by introducing the first managed live chat service for car dealerships. Today, the company's unique set of digital messaging products and retailing services help businesses around the world provide an elite online experience throughout the entire customer lifecycle.
Provider
ActivEngage
Located In
United States
Foundation
2007
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
Live Online, Documentation, Webinars, Videos
Support
Email/Help Desk, 24/7 (Live rep), Chat
Designed for automotive dealerships.
Content Source: ActivEngage
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ActivEngage Reviews
"Awesome Chat Software "
Pros: We use Active Engage for our managed chat on our dealer websites and love them. The appointments they set close at 80%.
"Perfect for self managed chat"
Pros: Easy to use software that was very easy to set up on our site.
Cons: Wish I could customize the chat pop on our site more. Maybe add some kind of offer
"Dynamic Group with a great product"
Overall: Activengage provides my company with a Live Chat option. The software is complete and easy to use. Customer services is quick and very knowledgeable.
Pros: Ease of use and customer service
Cons: They are working on getting a high level security clearance.