Who Uses This Software?

Small Local Businesses: Physical Therapy, Chiropractic and Dentistry Clinics, Restaurants, Hotels, Coffee Shops.


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • 5StarRocket
  • 5starrocket.com
  • Founded 2014
  • Uruguay

About 5StarRocket

Helps small businesses learn from their customers' experiences to win their loyalty, fix weaknesses and get more referrals.


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5StarRocket Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

5StarRocket Reviews Recently Reviewed!

Great system for small to medium size businesses

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used 5StarRocket for almost a year. We have seen an increase in customer reviews and giving them a voice to express our services. The system is easy to use and support has been great.

Astounding Results

Sep 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything

Cons: Nothing

Overall: When my physical therapy company first started using 5StarRocket, the program was a little cumbersome. Simply put, there were some edges that needed to be refined. Thankfully, however, they were quick to smooth those rough edges. Even more, they went on to create a completely automated means of allowing our EMR to help our patients through the process of writing reviews . . . not only for the 5StarRocket interface . . . but also to encourage them to then post their review to various other social marketing outlets.

It's amazing how many new reviews are coming in. We just surpassed our 1000th review! Resultantly, the actual 5StarRocket review page has its own SEO and now dominates rankings on Google for searches pertaining to physical therapy reviews.

The 5StarRocket program is super easy to run. Basically everything is intuitive to get started. Since we begin we¿ve amassed over 1,000 reviews, and we¿ve gotten numerous reviews now from each of our clinics on Facebook, Google +, and CitySearch.

Notably, we discovered that having the review system in place also enables patients to submit, in rare occasions, a negative review. In these rare instances, I would receive a notification from 5StarRocket that made it possible for me to immediately follow up with those patients to determine what might have happened so that we could quickly rectify the situation and find needed solutions pronto.This has proven super helpful and effective as you can imagine.

With every aspect of 5StarRocket, all the way from creation, to servicing, to ongoing improvements, and to the value of this type of service, I¿m overjoyed and pleased with everything about 5StarRocket!

I highly recommend obtaining this service as quickly as you can so you can get those valuable reviews rolling. The outcome for my company has proven phenomenal.

Brent Dodge, PT
Owner
Alpine Physical Therapy
2965 Stockyard Rd.
Missoula, MT  59808
(406) 541-2606
www.AlpinePTmissoula.com

Recommendations to other buyers: The results make it clear as to the value of this software.