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Focus POS is focused on providing a system that streamlines the processes of a restaurant and giving it access to control labor costs, inventory and more.

Product Details

Restaurant POS system that manages delivery, table service, kitchen, inventory, and other processes.

Contact Details

Focus POS Systems

http://www.focuspos.com

Founded in 1990

Starting Price

  • Not provided by vendor
  • Contact Focus POS Systems for pricing details.

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Focus Restaurant POS Software Features

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Focus Restaurant POS Software Reviews

Overall
3/5
Ease of Use
3/5
Customer Service
2/5

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Showing 9 of 9 reviews

Showing Most Helpful

Showing 9 of 9 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Jeff H.
Owner
Restaurants, 11-50 employees
Used the software for: 2+ years
Overall Rating
2/5
Ease of Use
2/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
August 23, 2018

“Focus POS is junk - Avoid”

OverallAvoid at all cost. After 4 years, and spending amount in fees and hardware, we are abandoning this dinosaur. If you want to feel like Back to The Future is playing in your local theater, then this is the software for you. But if you want modern interfaces, and expanded feature set that is intuitive and easy to train your staff on, this is NOT your software. Avoid. I've directed the development of software for 20 years, and this software is bloated and largely useless compared to other options we have in 2018.
ProsThere's very little to like about this software but if it is working correctly, it handles high volume transactions well. Pretty much any baseline POS will do this, so it's hardly a ringing endorsement.
ConsIt's dated. Maybe design and developed circa 1988. Promised free updates and enhancements - none of which have been material in 4 years. Pay extra for everything, support, features, remote access, loyalty, etc. You name it, it is an add on. The software and company are likely going out of business soon. You need 50-100 hours of training just to navigate how to extract a report from the system. There are layers of features nested in super complex screens and this software clearly has not even attempted a modern makeover and has been far surpassed by nearly every major POS and all cloud based ones.
Reviewer Source 
Source: Capterra
August 23, 2018
Verified Reviewer
Restaurants, 11-50 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
1/5
Features
2/5
Value for Money
2/5
Likelihood to Recommend
1/10
Reviewer Source 
Source: Capterra
January 22, 2019

“Focus POS - Disappointing Service & Product”

OverallCustomer service, including owner of the company can't be bothered with their customers, once they have sold them the product. They are not patient with unresolved issues and often just say, oh well, things happen or often like to revert to improper training of staff on issues that we have no control over. They want their money yesterday and they don't want to hear from you. I would not recommend this company merely because of bad customer service and tech support.
ProsEasy but no upgrades and does not have layers of ability for programming extensive menu with modifications for large scale restaurants/markets.
ConsAlways glitches in the system... won't allow dates, system randomly changes dates when attempting to run reports, retrieves old frames when not requested. Items disappear that have been programmed.
Reviewer Source 
Source: Capterra
January 22, 2019
David A.
Owner
Restaurants, 11-50 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
1/5
Features
2/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
February 5, 2019

“Worst Customer Service yet!”

OverallThis was our first POS so we don't have much to compare it to. But the service is the worst. Out of all the contractors we deal with this one gets the gold medal for terrible service. They can't be bothered to do anything in a timely manner, charge you for every little thing they do, send invoices late and call non stop to get their money, and they charge a monthly fee to do absolutely nothing. They seriously act like you are calling them at 3 am for no reason when you call for anything. They suck.
ProsNot much. It isn't difficult to use, and has a few features that are nice.
ConsThe service is just awful. Nothing gets done in a timely manner.
Reviewer Source 
Source: Capterra
February 5, 2019
Carlos O.
Owner
Food & Beverages, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
June 21, 2017

“RSPOS in Florida delivered the best experience ever with Focus POS. All the features are amazing .”

OverallTransformed my almost 45 minute closing time and reconciliation to a 10 minute procedure. Sales on my phone app without me being there all the time. Alerts from the restaurant automatically when something doesnt work, or someone gives a discount or voids something.
ProsI was looking for a simple software and also affordable. This company went above and beyond the call of duty to have my menu and digital menu screens built within 3 days after another company could not deliver what was promised. Focus Pos has many more options and integrations that I could have ever imagined. I even have the pos integrated to my security cameras which RSPOS also Installed.
ConsSometimes they don't even charge me for the support calls if they are simple and quick fixes.
Source: Capterra
June 21, 2017
Kristina L.
Asst. Manager
Restaurants, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
December 28, 2018

“FOCUS”

ProsIt's very simple to use...Everything is laid out in such a way that it's almost impossible not to understand it
ConsI feel there could have been a better layout on pulling sales reports
Reviewer Source 
Source: Capterra
December 28, 2018
Vanny C.
Co-owner
Restaurants, 11-50 employees
Used the software for: 1-2 years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
March 24, 2019

“Stay Away! NOT Recommended! Terrible!”

Overall Everything is terrible. Not recommended. After they're paid, they will not help you.
ProsNothing at all! We want full or partial refund. We Want to give back their system. We would have not wasted our money on this if we had known how much of a headache it is.
ConsSoftware is reliant on a sales rep to teach us and show how to enter items. The sales rep is not accessible after he sold us the product. It's extremely hard to get the sales rep back in to set up and show us how everything works after he got paid. We even called corporate and no help from them either. No support any levels! Phone numbers on the web page is the same for everything, cannot get a hold of anyone else.
Reviewer Source 
Source: Capterra
March 24, 2019
Avatar Image
Sarah D.
Event and Catering Sales Manager
Restaurants, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
July 10, 2018

“Basic point of sales system that is affordable. ”

ProsThe biggest pro of this system is affordability. It performs all the needed functions for a point of sales system.
ConsThis system is not as user friendly as other systems I have used in the past. It take multiple actions to perform some actions.
Reviewer Source 
Source: Capterra
July 10, 2018
Kimberly W.
Asst. Admin
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
2/5
Features
3/5
Value for Money
3/5
Reviewer Source 
Source: Capterra
October 3, 2017

“I worked with Focus for years in the bartending business. I did not care for it at all. ”

ProsI liked how you can set up quick tabs for things that you sell the most of and I like how you can customize it the way is best for your restaurant.
ConsI don't like how the bartenders have a different screen than the servers. When working both positions and having to train someone can effect the way the see how the system works.
Reviewer Source 
Source: Capterra
October 3, 2017
Mike C.
Owner
Unspecified
Used the software for: Less than 6 months
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Reviewer Source 
Source: Capterra
April 8, 2018

“This system is not designed for the pizza industry.”

ProsYou do not have to go into the restaurant on a closed holiday to run a ticket. I had to do this with my old system for payroll purposes.
ConsMy 20 year old rapid fire system was much easier to use. You can't even properly do a half and half pizza properly. Orders also cash out automatically which has cost me customers.
Reviewer Source 
Source: Capterra
April 8, 2018