# Focus Restaurant POS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Focus Restaurant POS Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more. Source: https://www.capterra.com/p/155045/Restaurant-POS-Software --- # Focus Restaurant POS Software Review 2026: Features, Integrations, Pros & Cons Last updated on January 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Focus Restaurant POS Software ## What is Focus Restaurant POS Software? For nearly 30 years, Focus has provided restaurant point of sale software that helps businesses run successfully. Since 1990, we have aimed to give restaurants a competitive edge by providing simple, yet powerful restaurant management solutions, designed specifically for the industry. Our reliable products combined with our tried-and-true methodology deliver business value with efficient operations, increased productivity, and greater profitability. ## What is Focus Restaurant POS Software used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Focus Restaurant POS Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.focuspos.com&name=Focus Restaurant POS Software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Focus Restaurant POS Software 3.6 (16) VS. [4.2 (550)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $100 Per User, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (16) Ease Of Use 4.2 (547) Value For Money 3.2 (16) Value For Money 3.8 (462) Customer Service 3.1 (15) Customer Service 3.7 (514) ## Focus Restaurant POS Software alternatives [4.7 (53)](https://www.capterra.com/p/215393/GoTab-POS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (582)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [4.2 (369)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [Skytab POS](https://www.capterra.com/p/265561/Skytab-POS/) [4.6 (62)](https://www.capterra.com/p/265561/Skytab-POS/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265561/Skytab-POS/) [View all alternatives](https://www.capterra.com/p/155045/Restaurant-POS-Software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Delivery Management Manage order deliveries until they are received by the customers Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Inventory Management Track and manage inventory levels to maintain proper supply Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Mobile Access Access software remotely via mobile devices Focus Restaurant POS Software 14 features Manage order deliveries until they are received by the customers Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Manage and support multiple locations Tracks and processes online orders Manage and track customer orders for goods, investments, or any other purchases Accept and process customer payments for products or services using hardware and software View and track pertinent metrics to find patterns and gain insights from data Generate separate bills for various meals and combos within a complete order Distribute a bill into multiple payers according to the proportion suggested by the payers Assign waitstaff and coordinate the table services Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Get Advice We can help you find the software with the features you need. Features 3.4 (16) 3.4 Based on 16 reviews ## Pricing Value for money 3.2 (16) Basic $100.00 Per User,Per Month Value for money 3.2 (16) 3.2 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.1 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.1 (15) 3.1 Based on 15 reviews ## User reviews Overall rating 3.6 Based on 16 reviews Filter by rating 5(6) 4(3) 3(3) 2(2) 1(2) Mentioned topic Sorted by most recent JV Jacob V. Director of Operations Restaurants ### "Buyer Beware!" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 May 9, 2022 We used Focus for 5+ years at our business and we are so glad we got rid of it! They charge 15% of your total outstanding gift card balances if you want access to your old gift card information. For us this came out to over $10,000. They literally hold your data ransom so they can squeeze more money out of you! We now use Toast which is better in just about every way. I HIGHLY ENCOURAGE YOU NOT TO USE FOCUS POS!! Pros Decent customer support Customizable Interface Cons Customer support can be rude and unhelpful UI is subpar They hold your data ransom Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Truman M. Owner Restaurants ### "A True All-on-One Restaurant Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2021 Pros Very easy to use while still providing enough flexibility for Order Entry built for restaurants Focus's ecosystem has many COVID-proof solutions including QR Order and Pay, Handhelds, Online Ordering and cloud-based management. Cons There isn't much to dislike - all management has worked in the restaurant industry and truly understands an operators needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM tammy m. owner Restaurants ### "It dont do what i want unless I purchase more, more, more" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 July 20, 2020 im not happy and if i could get my money back i would. Pros easy for bartenders to use and that's about it. Cons all of the features that should be included in a 5k price tag are additional costs. you should be able to pull up a report and click on that number and it should take you to that information ,,, holds true for other things you want to see. it should all be linked.... you should not have to back out of it and research... CLICK AND BE THERE. You should be able to have a negative tab account , that is the owners priority to do so not your to dictate. Reasons for choosing Focus Restaurant POS Software i chose it because the sales pitch sounded good but the realty is far less than expected it to be. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Joe M. v.p Restaurants ### "easy to operate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2020 very easy transition Pros how easy it was to program and understand how it functions Cons it has it limitation of what you want it to do Reasons for choosing Focus Restaurant POS Software easy to understand Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC James C. owner Hospitality ### "Great system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2020 We have enjoyed working with the Focus team and look forward to using this system in our future restaurants. Pros Focus is easy to use and the support we receive is fantastic. Any questions are answered right away. Focus really cares about our business and helping us to succeed. The digital sign feature and the ability to view reports on my phone are nice. Cons We have not found anything negative at this point. It would always be nice to pay less for the system but Focus has no on going fees and free upgrades. That fits right into our budget. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Joe S. partner Hospitality ### "Made for restaurants by restaurant people" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2019 Writing the menus and back end is just as easy. And from a reporting standpoint, if can't do what you need it to do already, the Focus team will work with you to create a solution. Unexpected. Pros Simple super easy user interface. Our staff could literally walk up to the screen and start to use it without any training. Not on purpose, but it illustrates how intuitive it can be. Cons There are very few limitations to the integrations. That's about it really. Switched from [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/) limited restaurant use. customer and tech service nearly impossible. Reasons for choosing Focus Restaurant POS Software Pricing and support offerings Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Cody C. General Manager Food & Beverages ### "Great POS! User Friendly, Great Reporting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2019 Pros Focus is extremely customizable. Customer service was a huge help training me on how to use and customize our POS system. Customer serivce has also been quick to respond day or night. The reporting with this POS is great! We were able to set up daily sales reports, labor reports, pmix reports sent directly to me and ownership via email every morning. Reporting is again, customizable to any sort of report my business needs. Our Pub sells alot of Merchandise and being able to create different canvasas with ease for different departments of our business is a huge plus. This POS handles high volume with ease. Lastly, its afforable!! Cons I've yet to find any cons with this POS worth noting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VC Vanny C. Co-owner Restaurants ### "Stay Away! NOT Recommended! Terrible!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 24, 2019 Everything is terrible. Not recommended. After they’re paid, they will not help you. Pros Nothing at all! We want full or partial refund. We Want to give back their system. We would have not wasted our money on this if we had known how much of a headache it is. Cons Software is reliant on a sales rep to teach us and show how to enter items. The sales rep is not accessible after he sold us the product. It’s extremely hard to get the sales rep back in to set up and show us how everything works after he got paid. We even called corporate and no help from them either. No support any levels! Phone numbers on the web page is the same for everything, cannot get a hold of anyone else. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA David A. Owner Restaurants ### "Worst Customer Service yet!" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 5, 2019 This was our first POS so we don't have much to compare it to. But the service is the worst. Out of all the contractors we deal with this one gets the gold medal for terrible service. They can't be bothered to do anything in a timely manner, charge you for every little thing they do, send invoices late and call non stop to get their money, and they charge a monthly fee to do absolutely nothing. They seriously act like you are calling them at 3 am for no reason when you call for anything. They suck. Pros Not much. It isn't difficult to use, and has a few features that are nice. Cons The service is just awful. Nothing gets done in a timely manner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Owner Restaurants ### "Focus POS - Disappointing Service & Product" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 22, 2019 Customer service, including owner of the company can't be bothered with their customers, once they have sold them the product. They are not patient with unresolved issues and often just say, oh well, things happen or often like to revert to improper training of staff on issues that we have no control over. They want their money yesterday and they don't want to hear from you. I would not recommend this company merely because of bad customer service and tech support. Pros Easy but no upgrades and does not have layers of ability for programming extensive menu with modifications for large scale restaurants/markets. Cons Always glitches in the system... won't allow dates, system randomly changes dates when attempting to run reports, retrieves old frames when not requested. Items disappear that have been programmed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/155045/Restaurant-POS-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Toast POS vs Focus Restaurant POS Software](https://www.capterra.com/compare/136301-155045/Toast-POS-vs-Restaurant-POS-Software)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)