Who Uses This Software?

Small and medium businesses (fewer than 1,000 employees) that want to move away from using spreadsheets to manage human resources.


Average Ratings

380 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • BambooHR
  • www.bamboohr.com
  • Founded 2008
  • United States

About BambooHR

Our award-winning core HR package includes onboarding tools and applicant tracking to make hiring and employee transitions easier than ever. E-signature, time-off tracking, performance management, and reporting tools set HR free from spreadsheets to become more efficient, more effective, and more human. Visit bamboohr.com or give us a call to see a demo and start a free trial.


BambooHR Features

  • Course Management
  • E-Verify / I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Employee Portal
  • File Management
  • Job Description Management
  • Orientation Management
  • Task Management
  • Tax Forms

BambooHR Reviews Recently Reviewed!

Easy to use, customizable, best customer service

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software is very easy to use; you can customize many things; they have the best customer service around. They help you figure out the best solution to your problems

Cons: There is not much to say about the downsides of this software. I would may love a little more integration from this software to others, but that is often an issue in the other software

Overall: daily management of human resource needs

High expectations met!

Nov 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: As a staffing firm with several verticals, our HR and tracking needs are more challenging than most. Our initial setup was a bit more challenging but the Bamooo support did an amazing job to meet our demands. love the help feature too for those one off tasks that I forget how to do every now and again - refreshers are so easy and fast.

Overall: I have put in a few requests for development in certain areas and so far, I believe most of what I needed has been met. I don't like having to wait for admin 2 to sign forms before I, as admin 1, need them.

Very solid HRIS, with a basic ATS that works for companies under 50 people.

Nov 17, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use HRIS, the reports are a great feature. The ATS for our company is perfect and allows for an easy transition from candidate, to on boarding, to employee.

Cons: Some of the features are not super useful in Canada, benefits, etc. Dislike that though the ATS integrates into our website we can't change the colour to match our branding. Will also need to change to a different ATS as we grow.

Helps keep HR records at my fingertips.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Managing time off is easy, both for the employees and myself as administrator. Being able to migrate holiday schedule from one year to the next at year end is easy.

Cons: Initial set up of benefits was tedious, but once that was complete, it has been very easy to use.!!!

Best software system I've ever used!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Bamboo offers a beautiful platform with tremendous ease of use. It offers excellent ATS (Applicant Tracking) and employee management features, and they continue to innovate and offer improvements and more features each month. Customer service is fantastic.

Cons: There are times when the system can be too simplistic, and not offer the data customization that would be ideal. For example, my company really wanted to use their performance management software, but we would have to comply with Bamboo's timelines for reviews and aren't able to set our own. This is a relatively small disadvantage compared to the variety of really great features they offer.

I also would also like to see Bamboo implement an intranet that would allow employees to communicate with each other and use the system regularly. As is stands now, the vast majority of our employees don't use Bamboo because it's mostly for management, and that seems like a lost opportunity.

BambooHR is extremely user friendly and easy to use

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: All of their features and integrations. The software is so user friendly that it makes use of the tool extremely easy.

Cons: The one suggestion I have would be editing signature document edits or being able to resend for additional information

Overall: Just the general easy of use

HR Software with a Soul

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: BambooHR guides their design decisions using research, a modern understanding of HR philosophy, and customer feedback. They don't let you over-configure the software so you end up torturing your employees; they simply won't let you. Example: They designed the Performance Review module very thoughtfully, posing the minimum number of thoroughly-researched and carefully worded prompts to drive a strong review for both Manager and Employee. They won't let you turn the Performance Review into a 5-page write-up like some circa 1980's multi-national.

Good UI design, and requires minimal configuration out of the box. BambooHR integrates with many other vendors up and downstream in the business: candidate tracking, payroll, time logging, etc...

Cons: The Training functionality is designed to allow documentation of employee education, and requires an instructor to mark the education as complete. Sometimes, education is self-service/eLearning...there's no way for an employee to mark certain themselves "complete" for certain training modules.

It's rather unfortunate hole, which caused us to look at an LMS.

Using BambooHR API, setting up product

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to implement, customisable. UI is clean and user friendly. Our HR team told me after implementation that the system works very quick, is easy for them on a daily basis. Their support responds quickly.

Cons: It is quite pricey. It is not that easy to implement their forms for candidates to your own website.

Great HRIS system

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It has everything you could need in an HRIS system. Very easy to learn and navigate. It stores all files and documents for employees and allows them access to see them and request changes that may be needed. Also has performance review capabilities for managers and all employees.

Cons: Not for all businesses. All this functionality doesn't come cheap and might not be the right fit for smaller companies.

bambooHR

Nov 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I really appreciate the intuitive nature of the interface, the ease of set up and use and the customer support given by the BambooHR team. They were able to add functionality I needed for tracking the training of our employees and really helped with a change in vacation accrual and PTO making the transition to a new policy very easy for me. I also LOVE the Applicant Tracking System! It has made our hiring process much more effective and efficient when recruiting for multiple departments at once.

Cons: I wish I could add modules to the Dashboard and a few more items to the drop down menus in the Applicant Tracking System.

Great system for the money

Nov 10, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Great ATS. I love the ability to finally send out offer letters. The onboarding process is personalized. Great reports.

Cons: No ability to do custom fields on your own, you must contact customer services and hope that they get it right. There are no customizations with training/certification dates.You can not search for new hires until after they officially start. There is no way to search for pending offers. Custom forms can only work if the spacing is just right. Does not have its own product but does integrate with some partners which means that there are multiple logins. Over great HRIS for the money.

Easy to Use

Nov 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Comprehensive HR Solution, Easy to use, Reasonably priced per user, Good Customer Service, offers benefit solutions

Cons: Does not meet payroll needs or the ticketing needs of certain companies. Do offer a payroll liaison that the company and use

Good but basic

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. It can support almost any company¿s vacation/timeoff policy Great monile app Not too pricey

Cons: When making edits you do not have a track of the changes and cannot keep track of salary changes Reporung is minimal. You cannot calculate expenses etc for personel. Misses features like expense management. No integration with other systems.

3db03d6a2b80cbc0430dd9ce072b122b

Quick and friendly customer service, simply platform with lots of features.

Nov 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: BambooHR has done their research on what makes a good HRIS system. They have made it really simple for HR reps to organize employee information and keep everyone in constant communication.

If you buy this program you have to get the ATS function. It keeps all your applicants organized with a rating system and a quick email function. It now has a offer letter function to quickly send your new hires their OL and can keep track of when they view it and sign it. When their hired they're OL and application automatically go into their electronic file. Send them the new hire packet and they'll love the simple and fun communication. When I review the hiring process with my new hires, they always talk about how easy everything was and how communicative the process is.

Cons: It's a growing platform and a reasonable price. You can't edit every area of BambooHR so sometimes that is a restriction on what you can and can't do. However if you email their support team they'll help find a solution.

It's an effective and time saving dashboard for all HR professionals to enjoy using!

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Includes a goal setting tool that helps managers track the progress of their teams. It constantly adds new features. Customer support is very responsive and acts immediately to resolve any issues brought up with them.

Cons: Pricing could be more competitive. The features aren't as robust as other HR software. That being said, the app needs to be upgraded as it doesn't offer the same functionality.

Overall: This tool helped our HR department to better organize performance reviews and set benchmarks for the employees as it relates to company goals.

Bamboo HR runs out of wood

Nov 08, 2017
3/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I like the time savings, the customization and the simplicity of the tool. Our managers have struggled to keep documentation in one concise place and BambooHR makes it so easy.

Cons: Has all the features but makes everything extremely complicated. It is very limited in what the features can actually do.

This was great for a small company

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It was easy to use and easy to train others on it as I was consulting for this small company at the time and they asked me to train their staff on using it. Reports were easy to locate and the applicant tracking feature was a bonus this small company liked as they grew.

Cons: I don't really see any negatives other than you might need a more powerful system as your business grows

Great product, pricey

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Covers so many bases on the human resource front. Love that you can access it anywhere. Very easy to use.

Cons: It is a little pricey, especially for the small business. We are at 50 employees, and that is probably the minimum level that the cost makes sense at.

We use BambooHR for managing PTO and other requests as well as employee management.

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like how easy it is to request time off, approve requests from direct reports, and quickly see what time is available. I also like that all HR-type tasks are easily seen - so a manager can add notes about employees, add time off, approve requests, check off onboarding or training tasks, etc. in one place.

Cons: Sometimes the functionality of the time off request tool is wonky. Other than that, I find it very user-friendly and any bugs seem to resolve themselves.

BambooHR is wonderful, a great addition to any organization.

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the goal setting and performance review tool. It's so helpful for keeping our employees on track and helping our supervisors manage their teams effectively. The interface of BambooHR is also very clean and user-friendly. I also love that the BambooHR support team is super responsive to any questions or issues that arise. They always get back to me within hours, and are very helpful. The company culture is very focused on constantly improving and communicating those improvements to their clients. They welcome feedback on suggested new features.

Cons: As a nonprofit organization, I wish the cost was lower, though they do offer a nonprofit discount. We also use the software to handle paperwork for incoming volunteers and visitors, and I wish it was a little bit more customizable for that purpose, instead of using employee-heavy language on all its materials.

Overall: This provides a secure way for us to store sensitive employee paperwork, while also providing us with an extremely useful goal setting and performance evaluation tool for our employees.

A Good HR Platform for Medium Sized Business

Oct 25, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Bamboo HR is really easy to use and setup. It has a great interface and fantastic automation features that dont need any hands on clicking or initiating. Great for recurring emails.

Cons: At times it can feel like theres a bit too much going on. Simplicity is why I loved it initially, but they continue to iterate with things that I dont feel benefit their entire user community.

Great HR system!

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The time off tracking is super easy to use. I also love the benefits, onboarding and offboarding platforms as well. Couldn't ask for an easier system to use.

Cons: I wish that the phone app included the access to see benefits and possibly some other things about the account for employees. It is the biggest complaint I get.

We use BambooHR for our small company's HR needs.

Oct 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It's very easy to manage all our employee files with BambooHR digitally, helping us to maintain our paperless office.

Cons: We use ADP for payroll processing, and we are unable to link time off used between the two programs.

Overall: We are easily able to manage all our HR and employee files digitally. We have a paperless office and BambooHR is key to making this work.

Easy to use system

Oct 13, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very low costs and easy to use. New hires take to the system fairly easy. The interface is very easy to learn

Cons: Some of the features are limited. Reports are ok to run but can be time consuming. You wont get as many reports as you would with other systems

Love Bamboo - Hoping for more flexibility...

Oct 13, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use - intuitive. Love the Standard reports. Easy to manipulate data, if needed. Recently added charts, graphs get two thumbs up!

Cons: My main complaint is around the inflexibility of the Performance function. Love the framework but hate that I can't make changes to fit my culture and team capability. It's the main reason I'm currently shopping for additional Talent Management support from other companies. Would also love to see some upgrades to the ATS but overall - it gets the job done!

Add on pack costs double base price - be warned!

Oct 13, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Comments: Not for the SME business area

Pros: Big community, lots of possible support but there seems to be a real Americanisation about the whole process

Cons: Cost! Add ons cost even more! They are very upfront about it but that still cant detract from the final number

Bamboo Review

Oct 11, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Good introductory software especially for smaller organizations.

Pros: Cost and ease of use. Functionality is very intuitive. Easy to train new employees on use of software. It does many of the functions as the more expensive systems.

Cons: Not as robust as some other HR software. Reports are okay but somewhat more limited than other systems on the market.

Easy to use HR system

Oct 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The interface itself is very intuitive and you can do a lot with the system to help make your HR role easier. The layout is clean and clear.

Cons: It may be better suited to larger companies and the layout wasn't as personable as we would have liked.

Evaluated for a small client (under 10 employees)

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: The demo and their support team were great assets in helping to evaluate this software. The features cover all the basics a small organization needs to capture their HR data and provides excellent reporting and data management tools.

Pros: Very easy to use and implement. The integrated features were perfect for my small client of 10 employees and the cost was well with their budget.

User-Friendly and Loads of Features

Oct 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easily my favorite part of this software is the on-boarding functionality. Being able to auto-generate an offer letter and attach W4s, I9s, etc. for signature drastically cuts down on my time, as well as time that normally needs to be set aside for employees on their first day.

Cons: When refreshing job postings after 10 days, BambooHR does not prevent people that have previously applied to reapply for the position. Unlike some software that is more ATS dedicated, like Workable, there is no option to just auto-filter out these repeat applicants. At times, this has led to a rejected candidate being contacted for an interview after having already interviewed and being passed on.

Overall: It's multi-functional. Although it has a number of issues, even just paying to use it for job postings and on-boarding has been a cost-effective alternative to posting directly on Indeed, LinkedIn, etc., or using a dedicated recruiting platform such as Workable or ZipRecruiter

Excellent software and easy to use!

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that reports are automatically saved and are easy to navigate to rerun. I also like the multiple download options to excel or pdf.

Cons: Creating reports and modifying existing setups can be difficult. It would be helpful to have better training or How to details within the system.

Overall: Creating reports and modifying existing setups can be difficult. It would be helpful to have better training or How to details within the system.

Been using it for a year for employees

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We us bamboo HR for new hires to fill out legal documents. But we use bamboohr daily to keep up to date with our employess.

Cons: That it only post on indeed. We need more platforms to post on. Also that you can't have specific setting for each franchise admin.

Amazing!!!

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how you can design your software to your company's specific needs. They are also constantly adding new features and the biggest one for us was the bamboo payroll that we are currently in the process of starting. And most of all their customer service is the BEST! I recommend this to all companies that are looking for a unique and functional HR platform. Our company is getting close to 300 employees and this system cut my work time in half. I can actually leave work at 5pm not 7pm.

Cons: I would love to see a bit more from the performance review software. Our company needs to do more comprehensive reviews due to our licensing requirements and the current performance review software is pretty generalized.

Overall: The benefits are from tracking , filing, etc.

We have been using Bamboo since October of last year. It is a great product!

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is so very easy to use, visually appealing and exactly what our company needs as it grows past 100 employees.

Overall: My job is made easier. With the reminders for onboarding/offboarding, the e-signatures and time off calendar, it has cut my workload in half.

Easy integration and simple access

Sep 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Before we chose BambooHR, I had made a deep research and tested more than 10 different HR soft. BambooHR offers the best solutions, quality and support is overall great.

Pros: Employee self-service feature is cool. Ability to adjust different access levels, great time-off tracking, onboarding and offboarding. Mobile app, files storage.

Cons: In Org Chart it's not possible to set up a matrix structure (when 1 person has a few managers). Also, it would be good to make ATS an optional feature, not included in basic price. In comparison with other ATS (Greenhouse, BreezyHR, Workable etc) this one is rather limited, so we don't use it.

Fast and Easy to Setup

Sep 21, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Has fulfilled our expectations for a midsize company of 40 employees.

Pros: Very user friendly software, simple and easy to configure. Spanish version too. Forms are very easy to configure.

Cons: The video tutorials are only available in English language. IOS and Android App has very reduced functionality. It is advisable to upgrade its App.

Hooray for BambooHR!

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use WONDERFUL support staff All of the information I need is right in one place I love the goals feature!

Cons: It signs me out automatically, but I get why (Privacy). It's really the only 'bad' thing about the software!

I use BambooHR for keeping track of employee files

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease of use, I find it very user friendly. They also have very friendly customer support.

Cons: It's not a perfect fit for use in a restaurant environment. You are only able to make employees report to one manager and you are only able to give them one assigned job location.

It does exactly what I want it to do

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: If I find I need help it's easy to get, and any tweeks/ improvements we have requested have been forthcoming.

Cons: It doesn't link to business OKR's / goals / visions it's based on individuals, with an organisation of our size this has not been a barrier

Overall: All held in one space with great reporting for board meetings

Completely Customizable

Sep 18, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Endless ways to customize to your industry. Excellent customer service and support. video and print tutorials for virtually everything.

Cons: Would like to see more reporting into graph style, however that may be available and I just have not gotten to it yet. a lot of emails.

Program is fine for the present, question whether it will grow with our needs.

Sep 15, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: Easy to obtain reports. Like the photo option for staff. Like the staff directory. Like the job posting features.

Cons: Customer service is non-existent and unprofessional. I am paying for something that I am not able to use and I can't seem to have a Support Hero fulfill my request to call me. When calls are arranged I believe they are set up to fail by using the time difference excuse.

Middle of the road software that needs improvement

Sep 15, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Comments: We are currently researching other HR software. I'm not sure which is better, software that contains the modules needed with obvious and crippling flaws or software that is easy to use both by admin and employees with limited modules.

Pros: The idea of on-boarding a new employee electronically is a huge plus. It engages employees before they start and makes it so that they come in with paperwork already filled out and spend their first day doing more than just paperwork. Most of the framework is in place, but EACH area needs improvement, both in the functionality for administration and the ease of use for employees. The sections offered are vital, but aren't complete.

Cons: The benefits area is lacking a lot of common sense tools - like the ability to attach plan documents to an insurance plan (only a link can be used), display plan cost information to an employee BEFORE they sign up (the pricing is only available AFTER they sign up and become eligible). Many things like this create double the amount of work for the administrator. The actual on-boarding process was a struggle because even though the forms were done properly by the employees (I sat with a few and watched them), it didn't save all information in completed fields. Employees were frustrated when they had to fill out forms multiple times because you cannot edit once saved. I love that employees can e-sign documents, but preparing the forms is cumbersome and they can't be customized easily. For instance, if you need to update a form because something has changed or didn't save properly, you have to delete the task and resend to any employees who need an updated form. When I discussed a few very basic items with support, they just offered a work around that many clients use. These are obvious flaws in the system that need to be addressed, but aren't necessarily a priority. Bamboo HR seems to focus more on flashy design than actual content. It makes them seem like a leader in the industry, but as soon as you dig in, the flaws are obvious. For the price, there needs to be more development in the software.

A well-built HR web app for small to medium businesses

Sep 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The bells and whistles of the product are impressive. Integration with email and the app are handy. We feel much more organized with Bamboo HR.

Cons: It was a little intimidating to learn the website and I avoided bambooHR for as long as possible until I downloaded the app. Now feel much more enveloped in the helpfulness that it brings to our company and use it a few times a week!

Overall: We are able to track important facets of of current and potential staff like never before. BambooHR has helped us become more organized on a day to day basis as well as in the long term. We feel like much more responsible employers!

Perfect first HRIS choice for this small business.

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - super easy to use and find the things you need - excellent custom reporting feature (especially when coming from paylocity which is the worst for reporting) - great customer service - all the features we need

BambooHR sets the bar high for out of the box functionality

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: From enquiry to project implementation the BambooHR team have been wonderful and very supportive. A great product with lots of very useful features out of the box and an ability to customize where required.

Pros: 1. Meets core HR needs easily 2. Enables Small to Medium business with Large Business capability 3. Easily customizable and extendable to match business needs 4. Great support from the BambooHR project implementation team to get you fully implemented in 1 month

Cons: 1. Leave approval processes are great but complex multi stakeholder approval is harder to do 2. Integration into corporate directories to be the source of people data truth needs to be done through API layer

Excellent. I love BambooHR. We will never look for another HR software.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The look, ease of use, the excellent customer service, and the relevant and ongoing training through BambooHR Webinars.

Cons: Not much to dislike. I look forward to more functionality with the signed documents and the automatic organization of files once documents are signed. I also look forward to more functionality with the ability to post jobs. We currently use another software for application and interview processing, but as soon as Bamboo catches up, we'll likely switch over.

BambooHR is great, even for a small business

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Overall, I would highly recommend BambooHR to any small, growing business. It will make HR management much easier.

Pros: You can do EVERYTHING in BambooHR. We have completely digitized our personnel files, our onboarding system has improved dramatically, and staff are able to answer their own benefits questions by just logging in. It's made tracking PTO and all HR related procedures much simpler.

Cons: There is little to no customization in the performance review function. I hope that as that tool develops, BambooHR will allow for more reviews and options.

Great Product!

Sep 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: BambooHR is very user-friendly! My favourite feature is the e-sign in, and I have not seen many other HRM systems that use this.

Cons: I wish the Performance Management Appraisal system came with the core features rather than as an additional add on feature.

Solid Base

Sep 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: BambooHR provides a good solid base for your ATS and HRIS needs. Let's you create checklists and store documents with specific security profiles. It is really a clean and simple tool. It suited my needs as a single HR person managing 50+ team. They have lots of 3rd parties software that can be synced.

Cons: They are still developing and refining some areas. For instance, ATS function for bulk selection of candidates and printing their emails...

Easy to Use!

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: BambooHR is very user-friendly! I love all of the neat features BambooHR has to offer. Specifically, the e-sign feature. Many other HRM system does not have this feature included in their packages. If we make an update to the employee handbook or IIPP, employees could sign their acknowledgements at ease through the system.

Cons: I wish the Performance Management Appraisal system came with the core features rather than as an additional add on feature $.

We use it to keep track of all our employee records.

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Besides keeping personnel records, you can schedule time off, keep docs and policies in place, create and save several types of reports that will help in finance and other types of activities.

Cons: Maybe this is not the apps problem but we haven't been able to integrate payroll with the software. We need to do more research, especially when it comes to labor laws.

Overall: Moved from gSheet and excel into an integrated system where we can keep all employee records, emergency contact names, salaries and reports.

I can't say enough positive things about BambooHR. It's a lifechanger.

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use and easy to look at. I don't have to spend much time training employees on how to use BambooHR. It has made life for myself and our management team so much easier and allows us to be more efficient.

Cons: I'm hard pressed to find anything that I dislike or like the least. The one thing may be being able to add more custom fields by myself, but I'm grasping at straws for that.

HR Management made easy!

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything! Every single aspect of it makes being an HR Manager easier. All of our supervisors love it and our owner lovers it. All records are now accurate and current.

Overall: Accurate employee records, easy pto balance & usage management, reporting, easy to use ATS, easy and automatic performance management, accurate benefit enrollment, etc.

Bamboo HR is fantastic. Completely automate your HR needs. Very intuitive and user friendly.

Aug 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Bamboo HR covers every aspect of employee administration and HR management.
The canned functionality and reports meet 90% of my organizations needs. The minor things that we discovered missing, we requested and Bamboo customized them for us - very quickly and at no additional charge.
The cloud based platform keeps my entire management team on the same page with their employees as well as with the other departments.
Bamboo is very intuitive and easy to use.
Bamboo allows you the ability to alter screens and develop your own specialized reporting.
Our employees have the ability to view and update their personal information and request time off through a free app.

Cons: I have nothing negative to say about the product.

The only thing missing for my organization (which Bamboo is researching at this time) is time clock integration. They do have time clock integration, but we use a facial recognition time clock and they do not have a solution for that product type at this point.

Overall: This product allows my management team to be on the same page with employee administration. Our managers are able to access our Bamboo account from anywhere, allowing them to keep better information on their staff.
It helped reduce costs by allowing employees to enter & update their own personal information. the reporting has automated several manual reports we used to produce in the corporate office.
We continue to automate more processes with the help of the Bamboo development team.
The on boarding and off boarding processs is streamlined by offering electronic on boarding, taks assignments, and e signature documents.

Implementation was very easy and the ability to customize was amazing.

Aug 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Real time reporting is great and the fact that you can create your own reports in a few clicks saves a lot of time... prior to bambooHR we didn't have a system and we had to manually pull various pieces of information and create various excel spreadsheets. The on-boarding feature is also very efficient.

Cons: Would like to see the payroll side added for use in Canada. The system we currently use for processing payroll is old and do not provide any other benefits other than basically paying our employees.

Overall: More time to focus on other important functions I am responsible for and the amount of inquires we would receive from Management has dramatically decreased, as they can find the information they need by just logging into bambooHR.

Great Product

Aug 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the features! Its a great tracking software for potential employees as well as already hired employees. I like how easy it was to use, and the easy job board push with filtering questions. I like the employee time off tracking as well. You can easily see when someone is out of the office or on vacation.

Cons: I think this is more for a larger companies who want a hire to retire system. We are just looking for an applicant tracking system. Something a lot simpler.

Affordable with many features

Aug 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Overall, we've been happy with this ATS and onboarding. It has made our lives smoother for both the employer and employee (candidates too). It is scalable too, from small company to larger company.

Pros: The program is reasonably priced, easy to use, visually appealing, and frequently releases new features/updates for all components.

Cons: Customer care is harder to contact and usually only via email. Trainings are usually only offered one time/day each week which isn't usually ideal for meeting the needs of many customers.

Bamboo HR has been a game changer for me and my company!

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use and the employees can understand their side. Bamboo performance is good but could be better if it was available on the app for the employees to access more readily.

Cons: I would like to see the app more functional for the employees. Currently the app only shows people gone from work in there division but since our company is small we would like all employees to see time off across the board. This app is just a time off request app. Needs more functions for this. Online version is great but the functions employees need are performance and files to look up. Access to performance assessments would be great on the app. Our employees work in an environment where computers are not readily available. We work in rooms where wash down is going on and in coolers and freezers. Phone apps work best for our company. This app is lacking in functionality.

Love BambooHR!

Aug 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Over all love the system as well as my employees.

Pros: Easy to use for both Administrator and for employees Love the on-boarding side Time off tracking Reporting

Cons: Can't post more than 10 jobs at a time Doesn't have the capabilities to have an actually online application

BambooHR is very user friendly

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: -Easy to use -In-depth training module (required, but very helpful and has a lot of value) -Can store everything needed in one place -Makes onboarding and offboarding quick and easy -Love all the alerts -Has made keeping track of paperwork so much easier

Cons: The benefits portion was a little confusing at first, but once I figured it out (took about 20 minutes), it was a breeze. All you have to do is get a breakdown from you benefits provider of total contribution for employee and employer. Then when the calculations portion comes up under the benefits group, just go back to the excel spreadsheet that your benefits provided gave you and build a calculation then make sure the calculations match when you put them into the benefits group. For example, at my company, we get paid every other week. For one plan, employees pay $650.15 and the employer pays $650.15, which equals a total cost of $1,300.30 per month. So in the plan portion, I would put the total cost as $1,300.30. Then I would add the benefits group and refer back to my benefit's provider spreadsheet. Under employer contribution it would be $650.15 and under employee contribution, it would be $650.15, so from there I would build a formula based up the amount of times we get paid in a year. Since at my company we get paid every other week, I know that there are 52 weeks in a year, therefore we have 26 weeks of pay, so the formula would be the amount of employee or employer contribution multiplied by 12 months to get the annual contribution. Then I would take the annual contribution and divide that number by 26 since we have 26 weeks of pay. In other words, for my company, the contributions are the same so both formulas would be =($650.15*12)/26 which comes to $300.07 with rounding. So I would go back to my benefit group and put in $300.07 for employee cost (every other week) and then $300.07 for employer cost (every other week). I think this is a very small con and it has nothing to do with the software. I think if it was just mentioned in the training module, it would create less confusion. Either way, BambooHR is amazing!

BambooHR

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I feel like they really try to save time for the recruiter and thought of things one step ahead. There are many capabilities that I haven't started to use yet but have been shown them. They have lots of tutorials and their customer support is very responsive.

Cons: So far so good. I really can't think of anything that I don't like about it. I would love to see them add an automated reference check to the system, but that's not super common anyway. They seem to be constantly improving the system and adding features.

A quality product with the flexibility to customise to meet business needs simply and effectively.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very user friendly and meets 95% of our HR requirements in relation to recruitment, onboarding, offboarding, records management, compliance and reporting, performance management.

Cons: My only wish is that it was currently compatible/integrated with Xero with a more developed timesheet feature to enable online submission of timesheets as simply as booking leave is currently.

Overall: Compliance, streamlined and faster HR processes and effective records management, more effective communication with employees, .

BambooHR, makes HR a snap

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Overall it has been a great experience, and has put much of the employee data entry/collection in the hands of the employees.

Pros: I loved the ability to have my employees e-sign various documents. It has streamlined our employee data collection and dissemination of important information in a timely manner. Both the web and app make it so easy for individuals to request time off.

Cons: I wish the app was a little more refined, I would like to see custom schedules included from which people could then request off.

Great for SMBs!

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: BambooHR is a clean, simple, and easy-to-use product that does a great job of fitting the needs of SMBs. Anyone who has ever worked in either a paper-based or Excel-based setting will quickly appreciate the centralized data, terrific user interface, and (perhaps most of all) the self-serve aspects that allow employees to access the system on their own (e.g. vacation, sick days, training, etc.)

Cons: As a product, it is great - but the applicant tracking system (ATS) module wasn't one that we chose for our company based on our own personal preferences. The product can be considered to be a little more on the expensive side when compared side-by-side to other HRISs; but remember - you get what you pay for!

My Hr Director loves this product

Aug 08, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Versatile product for onboarding new employees virtually (paperless). The templates are easy to create and use.

Cons: This software will not automatically integrate with ADP Workforce Now payroll system. Tried Customer Service but did not get much help.

Friendly customer support

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: As an administrator, it is a wonderful tool. All the important alerts, email setting and reporting help me maximize the ease of HR matters.

Pros: Ease of use, intuitive, great customer support. I have asked a couple of special requests for our company and they took care of them quickly and efficiently.

Cons: Windows Phone is not supported. (which is pretty minor at this moment) It requires good amount of learning for the administrators. I don't say it's con but everyone needs to prepare for the learning period.

Excellent product with great user experience.

Aug 07, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: +Customer service (A real, consistent person works with you and they are awesome! They always follow up with me as promised and are totally helpful and nice.)
+Ease of use - so user friendly.
+Value
+Electronic filing, e-signatures - so efficient!

Cons: -Still have some features to work out for their recent product, BambooPayroll. Specifically, there is no malleable data extract available for payroll automatically. I'm currently having to work with them to create two custom reports for me. And I believe they will still be by payroll or by time frame upon request, not self-service run. I'm sure they'll continue to improve this, however, since they've rolled out many improvements since I've joined.
-Hiring portal could be improved, but it's great for what we need it for. Great product overall and wonderful service!

Extremely user friendly

Aug 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: BambooHR has been a great HRIS for my organization. I have received great feedback from the staff and the COO.

Pros: easy to make your own easy to find what you are looking for customer service is extremely responsive

Cons: some of the fields I would like to customize, I'm not able to reports our of the applicant tracking system are not exactly what I am looking for

BambooHR for tracking

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very easy to use. I appreciate the fact that once the application and resume cone through, you can track the progress and the applicant can easily be converted to an employee.

Cons: The fact that it isn't customizable. There are some things we would like to do thst works specifically for us.

good

Jul 26, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: BambooHR is the leading provider of tools powering the strategic evolution of HR in small to medium-sized businesses. Using BambooHR software, HR professionals can automate HR tasks like onboarding, PTO, and employee records (among many others), and perform big-picture activities that improve their workplace and make them vital leaders in their organizations. See the BambooHR HRIS in action with a live demo.

Very user friendly for both Administrator and end user! Their customer service is unsurpassed!

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and the help online is extraordinary! The on line videos and information is great and if you cant find what you need its easy to send an email and their response has always been within 24 hours and spot on!

Cons: Right now no option to cut and paste in to an Announcement. Not really a big issue, I simply post it to a file folder and refer employees there in the Announcement. Our benefits have a lot of options and right now it can't update all relevant options for us. But again, I have send a request to review and I'm hopeful I will be able to do it with our upcoming open enrollment!

Overall: Place for general company information and forms; onboarding of new employees that are off-site; automated time off requests/approval; data and set or custom reports at your fingertips and will convert to excel with click of a button! Track turnover; very easy to give access to certain people or give people only access to certain documents.

Great program to use. Very easy to customize for your company

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very user friendly, can set up many different access levels, track a variety information, can customize it to fit your needs, the on-boarding checklist makes it simple to on-board people and you can assign tasks to different people in the company. There is a calendar that tracks everyone's vacation so you can tell who is out of the office at a quick glance.

Overall: Efficient vacation tracking, steamed lined the on-boarding process, and provided all the employees with an up to date contact list.

Great basic HR functionality for SMB companies

Jul 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Found this an excellent tool, especially after the "boil the ocean" feature set bloat of large corporate platforms. Good basic functionality as core HR, performance management, and basic people data. As we are growing quickly we are coming up against certain constraints that make a more robust system start to look appealing.

Pros: Intuitive interface Easy to navigate and find what you need Visually appealing and engaging Accessible from anywhere there is a web connection Easy sign-on functionality

Cons: Limited customizability Limited as to what information can be displayed within the platform Doesn't list all API partners which can create confusion what programs are usable with them

Easy to use system that allows central tracking and reporting of most employee information.

Jul 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: BambooHR has been really helpful in storing and reporting on employee information, giving employees access to view their benefit and personal information, and I can't rave enough about the Applicant Tracking feature. As a one person HR department, BambooHR has allowed me to become a strong, communicative and organized recruiter in the midst of the million other things I do. As I learn more about email alerts and forms, I'm finding more and more ways for BambooHR to support and automate processes that otherwise take up a lot of time and paper. I love that you constantly seek, and act on, customer feedback to make continuous improvements that are relevant to improving our day to day operations. I love that you are responsive to questions and patiently provide guidance and instruction on how to use features. I don't feel like I've purchased this software, and fell into a black hole. The Bamboo team is accessible and supportive, welcoming questions and feedback. I look forward to learning more about how I can use BabmooHR's current features, as well as waiting to see what new features and updates you'll roll out next. Happy Bamboo-ing indeed!

Pros: BambooHR's customer support is second to none. How they find such cheerful, helpful people, I don't know. They are happy to work with you to help you get the most out of the system. The system is user friendly and can be customized in a lot of ways. You can report on any information in the system, with easy to use standard reports, or you can create your own. They constantly add features and make improvements based on customer feedback. In some cases, they can make requested changes immediately. But they really seem to listen to what you want, and work to get there. Employees can see and request updates to their information, as well as complete & submit forms electronically. I'm able to create approval workflows to support many request processes, allowing us to become more automated and maintain files electronically, which we can then report on. I love the applicant tracking system. I think it's the strongest feature they have, allowing collaboration with hiring managers, as well as communication with candidates. It's helped me manage and improve our recruitment process with the click of a button. All candidate records are maintained in one place, and can be seamlessly on-boarded.

Cons: It is only as good as the data you enter, and does not currently integrate with the other systems we use. So, it requires constant data maintenance to keep employee information up to date, for effective reporting. There's no seamless automation for benefit enrollment. The time off system is easy to use, but does not currently show enough detail to be useful for our needs. I hope that BambooHR will focus on automating the integration of information from other systems, and provide a simpler update of benefit plan information at year end.

Great Starter Software!

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This product is very easy to use and easy to implement. I came into my company and they had no ATS or HRIS. I knew we needed something but wanted something that would be super easy for our staff while solving all of our problems. I saw 12 demos and talked with a lot of companies and BambooHR was the winner! We couldnt be happier with this product.

Cons: There are some features that BambooHR doesnt have yet. I know some of my "must haves" are coming soon so I do believe this con will work itself out.

Best value SaaS HRIS on the market

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Price Service Uptime Product updates Flexibility When you talk to BambooHR they respond fast and have a totally customer-centric model.

Cons: The "link-up" features could be better - ie onboarding, which is not that great, offboarding could have better stuff too, ie exit interview modules

Ease of Use

Jul 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Liked the product

Pros: Very user-friendly and very easy to use. Nice functionality, requirement posting is very easy and once resume start coming it is easier to review.

Cons: No resume parsing functionality, when you have to buy premium service your unlimited job posting is not applicable.

Good user experience

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We're currently using BambooHR in the office as our central HR system, and here is what i found. we can see our co-employee information easily. it has request time off calculator so i can calculate how much is my days available to leave. the UI themes is not irritating your eyes too. And of course it has android app.

Cons: the android app is not good enough for me, but it is good to use. when you see Org chart, the chart is not easy enough to see.

Excellent customer service and product

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Thank you to BambooHR for making this software available to our organization.

Pros: I appreciate the interface of the system in terms of functionality. Customer service and financial adaptability have been incredible and have made the product available to our smaller organization. Jason at BambooHR was fantastic in initial discussions about the product. I have worked with paper trails for HR work in this organization for years and am so pleased to see how simple and effective our operations will become as a result of this software.

Cons: I have not yet found something I don't appreciate about this product. I did find that tracking time off will be more regimented than it currently is but this will likely be a beneficial feature in regards to long term operations as our organization continues to grow.

As the HR Manager I use this program for multiple resources

Jul 11, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to navigate through for example it is very easy to add or make an employee inactive or even update their personal or job-related information.

Cons: You can't have more than one owner, for example, I have to go to my boss to make priority changes which takes up her time and mine

Our managers love it, and our staff love it.

Jul 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's ease of use, user interface, constantly improving features, and the price. It hits the sweet spot for our organization on so many fronts. With 40 full-time and 40 part-time staff, and an Executive Director who handles all HR responsibilities, Bamboo is like having HR support staff doing all of the paperwork, communication, data and document management.

Overall: The two most significant benefits I get from BambooHR: our staff feel supported & constantly aware of where they are from an HR perspective, and I have not had to hire someone to do the work that BambooHR does for me.

Very user friendly and intuitive

Jul 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Great product for small to mid size and customer service excellent from start of process to implementation

Pros: User interface is dynamic and easy to navigate Set up process is very straight forward Customer service team excellent

Cons: Mid year implementation makes using Time Off section more complex Non standard working weeks also challenges Time Off policies

Amazing, they are just truly amazing

Jul 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, common sense, has everything I need and more. When we asked for Training, our Trainer was outstanding. We learned so much from him and the webinars, the service is incredible and always there for us. Great product, will never use anything else.

Cons: As we are a Canadian and American company, I can't connect Bamboo to my Canadian payroll. Other than that nothing.

end-user review

Jun 29, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: good one-stop for HR information and status. Nice PTO request app. Nice status pages. Nice healthcare pages

Cons: Not integrated with payroll. need to input information twice. Would be nice to integrate with single sign-on

BambooHR is AMAZING!!!

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Choosing BambooHR as our HR management software is one of the best decisions I have made at my job. It is intuitive and simple to navigate for our employees, and provides me with a lot of valuable data about our employees/hiring etc. The built-in ATS is great and we have already hired a few employees through it. I've gotten great service from every BambooHR employee that I have interacted with, and can't say enough good things about it.

Overall: It simplifies my work processes, gives me more information about my employees, helps me with recruitment, and makes my job easier and better. I love it!

Super Easy To Use - Gets The Job Done

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It has a great social aspect to it, sending notifications when new people are hired for example to the rest of employees.

The product is great but the accounting/billing gets a thumbs down!

Jun 19, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Comments: The after-sales service matters as much as the product itself.

Pros: It's pretty easy to use. Overall, the feedback from our team has been positive. I would love to be able to download a spreadsheet of all the applicants for a job posting as a starting point for screening candidates.

Cons: The after sales-service with billing has been frustrating! For awhile we had to correspond with a different person each time regarding the same issue. It's surprising that we have to explain to the accounting department of a global company how to properly apply a pre-payment against monthly invoices. They have been known to suspend our account over $200 balance less than 30 days overdue!

Perfect for your basic needs

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: If you have questions about whether it's a fit, just call them and ask. They are super helpful, honest, and transparent.

Pros: BambooHR is the best value you can get for a small company HRIS/Payroll/ATS. Everything integrates together. Customer service is fantastic. Development team is open to suggestions and always making improvements.

Cons: The benefits administration piece could be improved and the payroll system can't handle super complicated rules.

Employment and Benefits Coordinator

Jun 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: none

Pros: offered a lot of programs. Such as helping with on boarding I like the free week trial that one could play around with things on their own without someone constantly calling you everyday almost!

Cons: can't hook up with our current payroll system I was looking more for a program that I could use throughout the company. One that will connect everything together and be able to use all in one rather than a bunch of programs

An easy interface and friendly HR dashboard

Jun 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to navigate, with a comprehensive set of features that help our team stay up to date in process and procedure in an informal way.

Cons: Most controls are by default preset to values that require fine tuning. An selection of presets gathered by questionnaire would be a plus.

HRIS system done right

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - No more filing cabinets - Very user friendly - Employees love it - Onboarding is simple - Posting jobs is very intuitive

Cons: - Would appreciate it if it was tied to benefits completely. I'm not able to add or drop employees from benefit coverage through BambooHR. Hopefully this is an upgrade in the near future

Automates HR quickly & easily

Jun 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Cloud-based HR database collects all your employee information in one spot; you can view contact information, personal information, job information, and employee documents all a mouse click away. Task lists and e-signed documents make it easy to keep track of what has been completed by who and what still needs to be done. Super robust reporting function for numbers nerds.

Cons: For some reason it doesn't automatically enroll full time employees into things like your PTO or benefits. Requires a high level of compliance by employees , otherwise things just don't happen. Only allows for 10 job postings before you have to upgrade, which means if you have several "always open" positions this is a problem.

Overall: Ease of having all employee info at your fingertips; automating things like promotions & compensation changes; quick access to reports to provide information to higher-ups

Easy conversion and time saving program

Jun 15, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the user friendly interface and being able to quickly gather information for or about my employees. It has reduced the amount of calls I receive in regards to what benefits they have or to update their personal information such as address or phone number changes. I also like how quick I can locate a number to contact staff if I need to get in touch with them.

Cons: I wish it had more of a Facebook communication layout versus announcements. Announcements are good but I feel we could as a whole company say something simple as Happy Birthday to an individual or be able to give virtual medals for a job well done. I also wish it was easier to determine what access certain people had within the company. It would be nice to share a file within the announcement versus directing them to the Files tab.

Good software for networking within an institution

Jun 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The most positive feature is that the software allows the users to see who is on-duty and who is off. All employees can see each other's schedule so that they can make a schedule for working together as needed in case of some projects. Another positive feature is the ways the software organizes things like documents and org chart.

Cons: The software is overall good, neat, and easy to use. One thing that may improve the software would be to provide some features that connect people's task more such as chatting, social news feed, etc

Easy to use HR software, even easier to use for Administrators and Managers

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Our experience in using BambooHR has been simply brilliant. The software is easy to use and allows HR to automate many tasks including critical on boarding and performance management tasks. The software is beautiful looking and is built for all sizes of operations. We also enjoyed the level of service and support that we received.

BambooHR has been a great software for our HR needs

Jun 09, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Job postings are SO easy to create and manage. It saves us so much time to do it all through BambooHR.

Cons: It can be somewhat expensive for small companies. There is a big learning curve to use all features of the software.

Great product helps us track our employee training. Simple, real-time reports.

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There are many integration features. Very cool how open job postings are shared with Indeed and other job sites. There are built in auto-responses to applicants. Great to be able to upload and store training documents and also allow employees access to them so they don't have to constantly call HR for copies.

Cons: I wish it had an internal communication system - like e-mail. It would be nice to be able to have group conversations through the app/site itself.

Overall: Streamlined our onboarding process. Eliminated paper employee files.

Simple to use

Jun 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Intuitive, clean design. Good value for the money. Lots of valuable features, great customer service.

Cons: There are some opportunities to create more value by customizing some of the functionality that are not fully leveraged.

Great HR tool

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, user-friendly interface. Nicely ties with my email and send reminders when things are due. Great for monitoring your's team presence, keeping their files, even hiring or firing.

Cons: Email notifications are sometimes late, and it could cause confusion. It doesn't happen very often so it's nothing to worry about.

Overall: Easier team management, tracking where and when my people are absent, easier hiring process, templates for appraisals or warnings.

Great way to see who is doing what

Jun 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: This is a great interface tool!

Pros: This product allows you to request time off and to see who is out of the office on any particular day.