CSS

Customer Experience Analytics Platform


5 / 5
1 review

Who Uses This Software?

Ideal for banking, financial services, communications, media, IT, consumer electronics, education & more, it is a cloud-based analytics platform that helps gain insights into customer activities.


Average Ratings

1 Review

  • 5 / 5
    Overall

  • 2 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact CSS Corp for pricing details.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • CSS
  • www.csscorp.com/
  • India

About Customer Experience Analytics Platform

Customer experience analytics platform that helps gather insights into customer's buying behavior, sentiments and satisfaction levels.


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Customer Experience Analytics Platform Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Customer Experience Analytics Platform Reviews Recently Reviewed!


CSS is still dominating html production

Nov 27, 2018
5/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is basically one of the only programs you can use to make your coded website work with fresh animations. You absolutely need to have courses on how to use it and it will be difficult to use, but coding is not an easy thing. The program makes it as easy as can be.

Cons: It is too hard to use, unless you take some classes. One of the features that I don't like that much, is that there is not an auto-corrector, so, if you make a minis single mistake, the whole microsite won't work. The design panel and menu are not very interactive nor easy to use.

Overall: CSS is basically the most used and important tool to add animation and an "extra" touch to coded websites in HTML. It is super difficult to use if you have no experience or idea about the software. It is a much needed pain. The software works pretty well as it has done for years.