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Engage your visitors with the leading mobile app platform for the tourism, culture and heritage sector.
Provider
Stqry
Located In
New Zealand
Foundation
2009
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Documentation
Support
Chat
Culture and heritage organisations, bus and cruise companies, hotels, cycle rental companies.
Content Source: STQRY Guide
Green rating bars show the winning product based on the average rating and number of reviews.
STQRY Guide Reviews
Pros
Ease of project development; excellent look and feel; great support; overall very good experience.
Having never worked on a project like this before, the software was incredibly easy to use. In addition, the team from My Tours provide fantastic support.
It is the best software for audioguide apps. I am very happy with the My Tours platform.
I almost never write reviews of any kind, but I feel compelled to do so in this case because of my outstanding experience with MyTours.
Cons
Update notification icon is tiny which most users miss.
The only issue we have noticed is that when you tilt the screen on a device during video playback, the video restarts itself which can be annoying.
Perhaps a 5 day "reactivation" of deleted spots could be a useful option if a mistake is made. But then again the error was a human one and not that of My Tours.
Hard to develop out every potential for human error/misunderstanding. Each spot (primary or secondary) only allowed for one audio recording.
"Overall amazing, great customer support and a good cms to build the tours."
Overall: Great CMS to build nice tours for our museum visitors.
Pros: The CMS to build the tours and the customer support. customer support was of great help for the museum.
Cons: Ther is no option to automatically draw lines between locations, so that users can navigate easily. It might also be a good idea to have an explanation section for the symbols in the app, especially for our museum because a lot of our visitors are older people.
Vendor Response
"The support team at My Tours is agile, accommodating, helpful, and connected with our project goals!"
Overall: Ease of project development; excellent look and feel; great support; overall very good experience.
Pros: The app was easy to use from the back end (intuitive) and allowed for all the features we were looking for in our walking tour project: off-line use, GPS location, audio files, video, photo, etc.
Cons: We didn't have the posibility of providing permissions to "add only", "delete spots", "edit text" or "view only" on the back end which hurt us a bit when one of our content developers over thought some things and deleted where they should not have. It made it a bit hard to go back and find what connect had been on the deleted spots. Perhaps a 5 day "reactivation" of deleted spots could be a useful option if a mistake is made. But then again the error was a human one and not that of My Tours. Hard to develop out every potential for human error/misunderstanding. Each spot (primary or secondary) only allowed for one audio recording. We often wanted more than one and had to find away around that by creating secondary spots just to house additional audio content like interviews).
"Deliver engaging and informative mobile tours"
Overall: MyTours offers an easy, informative and engaging way to amplify learning experiences for the general public as well as for students in schools and universities to submit their research.
Pros: Easy to use - the wizard makes it a breeze for anyone to use with minimal training.
Cons: Would like additional gamification functionality incorporated to make the tours more engaging particularly for a younger audience.
"My Tours Review"
Overall: Professional people to deal with and get onto issue resolving straight away.
Pros: How it records stops and tracking was well as working offline.
Cons: Update notification icon is tiny which most users miss.
"My Tours has significantly enhanced our visitor experience, saved money, and made tours easier"
Pros: How easy it is to add and maintain content to deliver a polished, professional, and customized app without requiring specialized skills or outside contractors. This app has greatly improved the way we deliver tours and reduced our costs (both direct expenses and staff time).
Cons: There are limitations in the tour building interface (most notably the ability to move individual stops between tours) but there are reasonable work-arounds and the developer is highly responsive with support and regular improvements.
Vendor Response