--- title: "Mailrelay Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mailrelay Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/155095/Mailrelay/" page_type: "product" language: "en" --- # Mailrelay Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mailrelay ## What is Mailrelay? If you're looking to scale your email and SMS outreach without the headache, Mailrelay is built for the job. It combines high deliverability and easy-to-use tools with actual human support when you need a hand. Creating emails is easy with the visual editor, and advanced segmentation lets you send personalized messages to the right subscribers. You can set up automated workflows to handle welcome emails and re-engagement campaigns on autopilot, then tweak your approach using built-in A/B testing and reporting. If you have a technical team, they'll appreciate the full API access and custom SMTP options. The biggest perk? Mailrelay offers standard access to all key features on a free plan that lets you send up to 80,000 emails a month—by far the largest free tier around. ## What is Mailrelay used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/) Top alternative Featured Overall rating Based on 109 user reviews Reviews sentiment Positive 85% Neutral 11% Negative 4% Starting price $40 Flat Rate, One Time Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mailrelay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://mailrelay.com/&name=Mailrelay) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mailrelay 4.4 (109) VS. [4.3 (2,947)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price $40 Flat Rate, Per Month Starting Price $12 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (109) Ease Of Use 4.3 (3,505) Value For Money 4.6 (102) Value For Money 4.1 (3,082) Customer Service 4.5 (104) Customer Service 4.2 (3,081) ## Mailrelay alternatives [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (456)](https://www.capterra.com/p/130105/Mailjet/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (6,254)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155095/Mailrelay/alternatives/) ## FAQs about Mailrelay Overview ### What problems does Mailrelay solve? Mailrelay solves the challenge of sending high-volume newsletters, promotions, and SMTP-based emails without expensive software or complex setup. It helps small businesses, entrepreneurs, marketers, bloggers, and sysadmins manage contact imports, basic automation, segmentation, campaign tracking, and deliverability issues while reducing reliance on technical staff through responsive support. Answer based on 84 reviews Overview ### Which roles and teams benefit most from Mailrelay? Mailrelay is most used by executives, managers, and marketing teams that need reliable email campaigns and audience communication. CEOs, founders, and directors use it to oversee outreach performance, while marketing specialists, communications staff, and business development teams manage newsletters, promotional sends, lead nurturing, and customer engagement workflows. Answer based on 75 reviews Overview ### What company size and industries is Mailrelay built for? Mailrelay is for entrepreneurs and businesses sending mass mailings, with 96% of reviewers from small businesses and Marketing and Advertising the top industry at 10%. It also serves Computer Software at 7% and Entertainment at 6%, with email marketing the main use case for 67% of reviewers. Answer based on 106 reviews Features and Usability ### What are the key features of Mailrelay? Mailrelay includes core email marketing features like email campaign management, newsletter management, email sequences, and SMTP for bulk and transactional sending. Differentiators include workflow automation, event-triggered actions, customer segmentation, and GDPR compliance. Reviewers also frequently mention template design tools, contact import, engagement tracking, and campaign analytics. Answer based on 46 reviews Integrations ### Which third-party tools and platforms does Mailrelay integrate with? Mailrelay integrates with Make for automation and workflow connections. This native integration lets Mailrelay exchange data with Make-powered processes, covering task routing and app-to-app triggers. No other third-party catalog integrations are listed for Mailrelay in the provided data. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Mailrelay offer? Mailrelay provides documentation and videos to help teams get started. Documentation offers written reference for setup and feature details, while videos provide visual guidance for learning the platform and following along with key steps at a self-paced pace. Answer based on 4 reviews Getting Started and Support ### What customer support options does Mailrelay offer, and how do users rate the experience? Mailrelay offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as fast, clear, and helpful, including for free accounts, but some report impersonal interactions, limited technical depth, and being redirected to blog posts or tutorials instead of tailored help. Answer based on 46 reviews Configuration ### Is Mailrelay easy to set up and configure? Mailrelay gets most teams up and running quickly, but configuration is not equally simple for everyone. Small businesses, bloggers, and marketing teams often find the setup clear and practical, while less experienced users can struggle with menus, templates, timezone settings, or delivery-related options that require careful adjustment. Answer based on 23 reviews ## Features AI summary Based on 20,387 Email Marketing reviews Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**44%**) - **Campaign Analytics** (**40%**) Mailrelay supports all three features that reviewers rate most highly: **Email Campaign Management**, **Campaign Scheduling**, and **Campaign Analytics**. Together, these capabilities help businesses create and manage campaigns, send messages at the right time, and track performance results, allowing teams to improve outreach, make better decisions, and get more value from their email marketing efforts. Email Campaign Management 4.6 (16) 62.50% of 16 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Campaign Scheduling 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Campaign Analytics 4.7 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Mobile Optimization 4.7 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Optimize content to ensure it is easily accessible for mobile users Contact Management 4.4 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Manage, organize, and store contact information List Management 4.8 (17) 76.47% of 17 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists Mailrelay 48 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Contact Management: Manage, organize, and store contact information - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Marketing: Create and send email blasts/campaigns - Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HTML Editor: Add, edit, and manipulate HTML code directly - Image Library: Store and manage images - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - List Management: Manage contacts across multiple mailing lists - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Newsletter Management: Create and update newsletter content to increase engagement - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Analytics: Analyze and gain insights into data in real-time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Segmentation: Group leads or contacts based on their specific characteristics - Simple Mail Transfer Protocol (SMTP): Internet standard communication protocol to transmit electronic mails - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Subscriber Management: Add or remove subscribers from mailing lists - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.2 (109) 4.2 Based on 109 reviews ## Pricing Value for money 4.6 (102) Free Version [View pricing plan details](https://www.capterra.com/p/155095/Mailrelay/pricing/) Free The free account is free It includes: - Monthly sending limit: Up to 80,000 emails. - Subscriber capacity: Up to 20,000 unique contacts. - No daily sending limits: Full volume available at any time. - Technical support: Included via email, chat, and phone (even for free accounts). - Drag & Drop Newsletter Editor: Intuitive visual builder for responsive designs. - Marketing Automation: Access to autoresponders and automated triggers. - Advanced Analytics: Detailed reporting on open rates, clicks, and conversions. - Subscriber Segmentation: Tools for targeted audience filtering and management. - Automatic Bounce & Unsubscribe Management: Automated list cleaning and hygiene. - Custom Subscription Forms: Lead generation tools for website integration. - Ad-free Emails: No Mailrelay logos or branding included in the footers. - High Deliverability Technology: Proprietary IP ranges and smart delivery algorithms. - API Access: Integration capabilities with third-party software and CRMs. Prepaid 25.000 emails $40.00 Flat Rate,One Time Subscription 100.000 $48.00 Flat Rate,Per Month Value for money 4.6 (102) 4.6 Based on 102 reviews ## Integrations [ Make](https://www.capterra.com/p/154278/Integromat/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (104) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (104) 4.5 Based on 104 reviews ## User reviews Overall rating 4.4 Based on 109 reviews Filter by rating 5(66) 4(27) 3(12) 2(2) 1(2) Mentioned topic Sorted by most recent CS Carlos S. Perito Judicial Legal Services ### "Buen sistema de envío de newsletter" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 2, 2026 Pros Soy Perito Judicial y les he usado para enviar newsletters y todo perfecto. la entregabilidad buena y buen soporte la verda Recomendables Cons Hay algo de desconfianza inicial porque son menos conocidos que otros sistemas, pero me han funcionado bien Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Ballet Flamenco De Madrid D. Producer Arts and Crafts ### "Mailrelay experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 1, 2026 My overall experience with Mailrelay has been very positive. The platform is easy to use, reliable, and offers all the tools we need for our email marketing campaigns. What has stood out most is the quality and responsiveness of the customer support. When we experienced an email delivery issue related to a shared sending IP, the support team reacted quickly, explained the problem clearly, and moved us to a high-reputation IP at no additional cost. Their professionalism and willingness to help have given us confidence in continuing to use Mailrelay. Pros What I liked most about Mailrelay was the excellent and fast customer support. They quickly identified an issue with the shared sending IP, explained the situation clearly, and moved our account to a high-reputation IP at no additional cost. Their technical assistance was professional, efficient, and very helpful. Cons The main issue we experienced was related to the reputation of the shared sending IP, which caused some emails to be rejected by recipient servers and generated a significant number of soft bounces. However, the support team responded quickly and took effective action to resolve the problem. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JA Jose Antonio G. Marketing Furniture ### "El mejor servicio de Mailing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2026 Muy buena, no me planteo ningún cambio. El precio esta acorde con todo el servicio, lo recomiendo totalemnte Pros Rapidez y servicio excelente, sobre todo \[contenido sensible oculto\]. Muy fácil de manejar, y atención rápida cuando surge un problema. Cons Ahora mismo nada no considero que tenga desventajas, todo lo contrario, el bono gratis de 80.000 envíos es excepcional para captar clientes. Switched from [Acumbamail](https://www.capterra.com/p/195838/Acumbamail/) Me gusto más, lo vi mas interesante y me daba unos envíos gratis, que para pequeñas empresas viene muy bien Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AT Arnau T. Coach Information Services ### "Very good experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 21, 2026 Very good experience with them, once I set up everything I could start sending emails to my audience. 100% recommended. Pros The support that they focus to solve your problems with the platform and that I can send emails with easyness. The UI I like it. Cons Maybe that I can't customize more the landing page, and that's all in fact. Nothing else to be honest. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AM Apolo M. Business Development Food & Beverages ### "The Perfect Partner for Your Email Marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2026 Overall, Mailrelay is easy to use, and their support team resolves any issues quickly. The pricing is also reasonable. Pros The templates are easy to use and make creating email campaigns quick and simple. I also appreciate how easy it is to contact Mailrelay’s support team whenever I need help. Cons I haven’t found any significant drawbacks so far. The platform meets my needs, is easy to use, and the support team has always been helpful whenever I have had a question or issue. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. OM Omer M. Founder Information Technology and Services ### "Excellent support and great pricing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 11, 2026 Pros Excellent support, and the affordable pricing, whenever we encountered an issue with their system, their support was keen enough to help us through and resolve it for us and apart from that their pricing is unmatched at the moment. Cons Apparantly it's a new platform and they are constantly improving, some features such as contact import has the potential to improve. Switched from [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) Primarily pricing, since our mailing list has increased over the years, we were looking for better alternatives Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Gabriela P. CEO Accounting ### "La mejor plataforma de emailing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2026 Excelente, hace años que uso esta plataforma y aunque conozco otras que quizás son más plug and play, estoy acostumbrada a trabajar con Mailrelay. Pros El servicio de atención al cliente es excelente tanto por mail como por chat. Siempre están dispuestos a responder de forma rápida. Cons Echo de menos algunas integraciones con plataformas externas para que el uso fuese bastante más óptimo. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User CEO Construction ### "Mailrelay is the best option for freelances and small companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2026 Pros The free tier is big enough to experiment and it covers almost all my needs: automations, WordPress integration, etc. Cons Sometimes is a bit tricky and the interface is not as responsive as I'd like. I've experienced some issues when I've used it from my cell Alternatives considered [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Reasons for choosing Mailrelay The Mailrelay's free tier capacity is bigger than any other Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DP Dita P. graphic designer Museums and Institutions ### "Useful email templates for newsletters" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 20, 2026 It's a good platform to give your content a modern look with simple means. Pros Our teem chose Mailrelay because of its simplicity and ease of use. So far, this program meets our modest requirements well – once a month we send out a newsletter to our mailing list members (a short information about upcoming events, when and what is planned). We find Mailrelay's ability to add links to a specific section of our website (tour descriptions, calendar, or ticket purchase) very useful. Cons The issue we had to deal with – writing dates in the text – when publishing Mailrelay turns this "number row" into an active link. That's why we write the names of the months in words. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RS Ramon S. Grado Superior Fine Art ### "Satisfacción total" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 17, 2026 Quiero destacar especialmente el servicio de soporte: siempre he sido atendido con prontitud y con soluciones efectivas a los problemas que he consultado. No soy experto en plataformas de envío de correos electrónicos, por lo que no sabría precisar qué mejoras podrían incorporar. En cualquier caso, valoro mucho las nuevas herramientas que vais añadiendo, ya que facilitan la gestión y el en vío de los correos. En cuanto tengo conocimiento de ellas, procuro incorporarlas a la edición de mi newsletter. Pros Llevo años utilizando Mailrelay para mi newsletter y, en función de mis necesidades, el servicio que me presta es perfecto. Cons Nada a destacar. Me resulta fácil de usar y muy intuitivo en todas sus prestaciones, en función del servicio que necesito. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/155095/Mailrelay/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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