Best For

All kind of business who need email marketing, from small business to large corporation who need email marketing experts, dedicated IPs and have special needs or features

Product Details

Advanced email marketing platform allowing you to create, send and manage your newsletters.

Contact Details

Mailrelay

http://mailrelay.com/

Founded in 15

Located in Spain

Starting Price

  • $31.50/month/user

Free Trial

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Mailrelay Features

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Mailrelay Reviews

Overall
4.5/5
Ease of Use
4/5
Customer Service
4.5/5

Showing Most Helpful

Showing 50 of 77 reviews

Showing Most Helpful

Showing 50 of 77 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Daniel I.
marketing manager
Civic & Social Organization, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
September 28, 2016

“Review of Mailrelay services”

OverallSince I use short time Mailrelay, I cannot talk about the complete pacakge they offer. However, I can tell that it is really broad e-mail service platform, that you can use for really whole spectrum of needs. You can adjust, your subscriber list, you can import newsletter templates and send them when you want and how much you want (of course there is a limitation by the total number of subscribers, but there is no limitation regarding of number of newsletter you can send for example in one hour or so). The only think it is fuzzy for me is statistcs that is not so clear and easy for use, and there is no possibilty to repeat sending newsletter for those people who didnt opened newsletter in the first sending. In general Mairelay is really helpful and useful service that I would recomend to anyone
Prosfunconality, a number of different possibilities
Consyou cannot repeat sending for part of the list of the subscriber, that did not open or if you add new subscribers ..and then you have to repeat for the entire list
Source: Capterra
September 28, 2016
Verified Reviewer
Building Materials, 5001-10,000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 12, 2019

“A great email marketing platform”

OverallVery pleased with our team's experience!
ProsThe software is very affordable on any budget, and can be worked into any system. It integrated very well with the programs we had already set in place, and as a result the initial set up went as smooth as can be. Also, the customer support team is very knowledgeable and friendly. They were happy to assist me with any inquiry I had, and I couldn't be more pleased with the support they provided in my initial setup, and any follow up questions
ConsFiltering spam messages can be an issue at times. The filter doesn't catch messages as well as other systems which can be slightly disconcerting. The system is slightly dated as well, which is fine because it works very well in modern times. However, it could use a slight revamp looks-wise
Reviewer Source 
Source: Capterra
April 12, 2019
Verified Reviewer
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: GetApp
September 29, 2016

“The best mailing provider ¡and free!”

OverallI "meet" mailrealy 4 years ago... and since then up it become in my favorite mail provider. Seriusly, (and not, they not pay me ;)) for me, is one of the best options in this competitive field. I invite all of you to give a try to mailrelay... simple awesome.
ProsAutoresponder Groups Custom fields Custom forms Tamplates free Hug amount of suscribers Amazing client suport.
ConsDon't have "automation" You can't build wordk flows in a click basis.
Recommendations to other buyersGive a try, ¡don't regret!
Source: GetApp
September 29, 2016
Verified Reviewer
Computer Software, 51-200 employees
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 5, 2019

“There are better alternatives, but the free tier makes it a good choice”

OverallThe ability to send email marketing campaigns with 0 budget was the main point of using Mailrelay. This is the main reason why I would recommend Mailrelay.
ProsMailrelay's free tier is so high, that it's likely that you won't paid for the service until you really grow up - and even then, its pricing is really cheap. Also, it has a ton of learning material and their support service is helpful. Watch out for their blog and their onboarding emails, they deliver a lot of useful tips and tricks. What I like the most about their blog, is that they don't only focus on giving advice on email marketing topics, they also cover digital marketing in general. Speaking more about the app, I think it's important to remark an interesting technology that they have: some time ago, they implemented "Smart Delivery", a feature that sends the emails first to the most active customers, making sure that your IP reputation is the highest possible.
ConsFeatures and design-wise, their competitors are far more advanced. It's UI/UX is really old, and makes navigation a bit hard. And the automation features are quite limited compared on other big players on the market. But I have heard that they are working on this, so we probably will have more advanced marketing features soon.
Reviewer Source 
Source: Capterra
February 5, 2019
Avatar Image
Rolly C.
Digital Marketing Specialist
Marketing and Advertising, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
May 17, 2019

“Free Email Marketing Tool up to 15k of subscribers”

OverallI have been using this tool since 2013 and I still use this for email marketing campaigns.
ProsIt's free up to 15k of subscribers and very easy to set and send mails
ConsIt doesn't have some integrations with other tools
Reviewer Source 
Source: Capterra
May 17, 2019
Pham A.
Manager
Accounting, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 27, 2016

“Effective Email Marketing”

OverallThis is an amazing piece of software. The software appears to have been developed with thoughtful consideration of security features and resource demands. It's light weight and quite flexible in deployment options. Creating an email marketing template with Mailrelay is fairly easy. Mailrelay uses a WYSIWYG template to create newsletters. The actual newsletter is created in an HTML editor. You can either use an existing template or create a new one, using custom HTML code.
ProsGreat and helpful software. I will recommend it to my colleagues sysadmins. Great solution if you have a huge amount of SMTP requests from different servers and pcs in your company to the same SMTP server on the web. Very easy to configure, so useful, nice application!
ConsNeed upgrade adds resend the previously sent campaign with customized criteria.
Source: Capterra
September 27, 2016
Verified Reviewer
Civil Engineering, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 24, 2019

“Easy and friendly”

OverallI can communicate with my suscriptors twice a week in a very easy way.
ProsEasy to make newsletters, lists and send them.
ConsIs quite difficult not to be clasified as spam y the mail box.
Reviewer Source 
Source: Capterra
April 24, 2019
Alexis A.
Sopreneur
E-Learning, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 27, 2019

“Autoresponder”

OverallI have everything I need as an autoresponder and when a problem arises, the support response is almost immediate
ProsIt's fee for 75000 emails and 10000 contacts
ConsThe dashboard and the forms design are a bit old...
Reviewer Source 
Source: Capterra
April 27, 2019
Jennifer L.
Gerente Comercialización
Leisure, Travel & Tourism, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Likelihood to Recommend
8/10
Source: GetApp
September 29, 2016

“Very good in general and can improve”

OverallI have been using this service, In general is very friendly but is lacking some services that I used with other companies that provide email marketing that help make your job easy and fast. In general I love Mailrelay and specially the support!
ProsIn general it is very friendly to use. The support is incredible. You can send up more emails for free comparing to other companies. Easy to import contacts and lists It is in Spanish Better opening rate
Cons-There are some features not available such as re-sending your campaign only to certain segment, such as the ones that did not open the last campaign, etc. this features are available in other -The hours of the app are not consisting with the county I am in, it uses Spain hours I beleive.
Recommendations to other buyersIf you are not in Spain, consider the difference in hours to schedule or send your campaigns. Very friendly to use, it comes in Spanish!!
Source: GetApp
September 29, 2016
Cesar L.
Office Manager
Law Practice, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
September 27, 2016

“Very helpful, excelent support”

OverallWe like to use Mailrealy as our support for sending e-mails, they have been great for this. I just would like to suggest to make it easier for any kind of user to include images on the e-mails, I have to request to our IT support to include such kind of features because it is not easy or user friendly for me as a more administrative tasking person.
ProsThe estadistics after you send the e-mails are just fantastic
ConsIt should be easier for any kind of user (not only technology profile people) to include images or other features on the mass e-mails.
Source: Capterra
September 27, 2016
Wai P.
Senior Designer
Alternative Medicine, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 27, 2016

“Fantastic Service!!!”

OverallMailrelay is so easy to set up and to use, the UI is so intuitive. If you have a problem just email them and they respond very quickly (I've never waited for more than 2 hours!). There are so many features that you would pay for with other services but, unbelievably, this is FREE! Amazing! I've recommended this service to so many people.
ProsEasy to use, easy to set up and free!
ConsNothing really, just minor things, like it always defaults to Spanish and that the default time is Spanish time, but you get use to it.
Source: Capterra
September 27, 2016
Alfredo W.
Director Médico
Medical Practice, Self-employed
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: GetApp
September 30, 2016

“Very good clicks/mailing ratio”

OverallSince we use Mailrelay we increased the clicks/mailing ratio compared with our previous platform. We plan to go on using this platform. It is easy enough even for no profesionals as me.
Prosclicks/mailing ratio easy of use tools to prepare your mails
ConsI have not found any
Recommendations to other buyersTry! it is worth to use it
Source: GetApp
September 30, 2016
Mauricio P.
Manager
Business Supplies and Equipment, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 27, 2016

“Mailrelay is my favorite email marketing software”

OverallI have been using it for several years, easy to use, great templates which save me a lot of designing time. Just have to follow them on tweeter, facebook and G+ and you'll get a lot of contacts and emails to send monthly.
ProsOrganization, easy to use and administer
ConsI'm not an html expert, and sometimes when I import an email from other source like Outlook, some code appears in the mailrelay campaign (not in the edit mode but in the final email send). It's kind of hard to get ride of it.
Source: Capterra
September 27, 2016
Luis R.
Founder
Unspecified
Used the software for: 1-2 years
Overall Rating
2/5
Ease of Use
3/5
Customer Service
2/5
Features
2/5
Value for Money
1/5
Likelihood to Recommend
4/10
Reviewer Source 
Source: Capterra
August 10, 2017

“Cheap, but not great Email campaign service”

ProsIt is cheaper than Mailchimp, and as it is an Spanish company, most of the software was already translated in spanish.
ConsUX and user interface are poorly designed and difficult to use. Also our spam ratio grew a bit when using the service. And, ironically, we were constantly sent not email marketing newsletters from the company, which were not that useful.

Vendor Response

By Mailrelay on August 10, 2017
Hi Luis! Your account doesn't have some necessary technical configurations implemented, as for example SPF. That would explain the increased SPAM ratio, as those configurations are really required when working with email marketing. Please contact our support team which will be very happy to help. Regards, Mailrelay team.
Reviewer Source 
Source: Capterra
August 10, 2017
Mohammed I.
Managing Partner
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 8, 2017

“Excellent reliability and very beautiful look for the messages & Newsletters”

ProsIts capabilities and performance reliability. The offerings are generous and help to achieve the target mailing efficiently
Consalthough it is not technically complicated as many others, the way of tackling the Autoresponders specifically is not conforming with what users are accustomed to. In general, it is satisfactory.
Reviewer Source 
Source: Capterra
August 8, 2017
Jose Z.
Unspecified
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
1/5
Customer Service
1/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
5/10
Source: GetApp
September 29, 2016

“My review about Mailrelay”

OverallI've been using Mailrelay for a long time, after trying other similar tools, I decided to use it again. They have improved their Dashboard, but has a flaw that is critical for me (other tools also have it) and it is the search for bounced mails or no longer used. The search has to be done manually, wasting a considerable amount of time :( The RSS template does not work that well, I'm not a programmer in HTML so I have no idea how to make the images be invoked. I asked for help to support, but they are not the best at answering apart from redirecting you to their Blog, video tutorials, etc. They do not realize that I need, many users have very little time-customized help and would be willing to extend my plan inclusive :(
ProsGood platform to send out emails.
Constheir support is too simple, they are not empathic and chat support almost never works and if I can communicate I always get the same response, go to the Blog, Videos :( see Tutorials
Recommendations to other buyersNo
Source: GetApp
September 29, 2016
Valerio P.
Director
Computer Software, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 23, 2018

“Very good option for mailing”

OverallThis service has allowed us to send emails to several clients and they have been totally satisfactory.
ProsIt is a software for sending emails with a very cheap price and that provides an excellent service. It has a free plan that for small campaings can be more than enough. Emails sent through this tool do not carry any advertising either in the footer or anywhere else.
ConsTo be able to subscribe to this service you will require a corporate email account. You can not use free email services such as gmail or yahoo to subscribe. When I subscribed, the confirmation email took a while to arrive, however, apart from that the service works very well.
Reviewer Source 
Source: Capterra
February 23, 2018
Don J.
Manager
Apparel & Fashion, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 28, 2016

“Great For Email Marketing”

OverallMy company is just a small to medium size business. I've tried numbers of email marketing software including those installed on my server (open-source), I think MailRelay is the best for small to medium size businesses.
ProsThe User Interface
ConsPerhaps, they should add more email or newsletter templates.
Recommendations to other buyersHighly recommend this for small to medium size businesses for your email marketing
Source: Capterra
September 28, 2016
Verified Reviewer
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
June 23, 2018

“Very competitive features. Love the free package.”

ProsLarge amount of members and high sending limits. Features are created for ease of use. Campaign setting is very easy, instructions simple
ConsHard to use for single opt in customers. Seems Mailrelay wants users to use their Newsletter program instead plain email
Reviewer Source 
Source: Capterra
June 23, 2018
Avatar Image
Milthon R.
CEO
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
2/5
Customer Service
5/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
June 18, 2018

“Good tool for large email marketers ”

OverallGood for marketing and for 2 times sending
ProsIt is a very good tool when it comes to sending mass emails, in fact it is the only one in the market that allows you to send a total of 15,000 users at the same time and a total of 75,000 mass emails per month .. That's incredible!
Consthe tool does not look very friendly, they made an important improvement but I think they can do it better, I do not like that you have to delete one by one the users of your database
Reviewer Source 
Source: Capterra
June 18, 2018
Javier C.
Socio fundador
Management Consulting, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: GetApp
September 30, 2016

Source: GetApp
September 30, 2016
pablo f.
Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Source: GetApp
September 29, 2016

“Basics”

OverallI would make the program easier to understand. I have already used the email templates which are too complicated and I cannot use them. To have a basic version of this software would be fantastic.
Source: GetApp
September 29, 2016
Jaime D.
Informática y diseño gráfico
Non-Profit Organization Management, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
2/5
Likelihood to Recommend
10/10
Source: GetApp
July 30, 2016

Source: GetApp
July 30, 2016
Vicente G.
Sales Manager
Entertainment, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 24, 2019

“Easy mailing system”

ProsIt is very easy to configure, fast and effective to send your mailings to your customers.
ConsPerhaps it would improve the menus and would make it easier to make the shipments, you must learn a little to be able to configure it correctly.
Reviewer Source 
Source: Capterra
January 24, 2019
Althea K.
Owner
Environmental Services, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 25, 2017

“Super easy to use!”

OverallCan connect multiple websites. Free for ever.
ProsPlenty of step by step articles. Immediate replies to queries. Layout is user friendly and easy to navigate.
Reviewer Source 
Source: Capterra
September 25, 2017
Miha P.
Program Development, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
October 3, 2016

“Good service”

OverallOffers many features and the features are thought of in detail. User interface isn't that obvious, but there are many blog posts describing any of the situations I had to solve. Their free plan is huge and can be sufficient even for small businesses. The support is friendly and punctual and was able to help me with my requests. Mailrelay offers multilingual support, but my language isn't listed and it's not trivial to implement it. I have chosen Mailrelay as my primary e-mail sending service.
ProsMany features Free plans Good blog articles to solve problems
ConsNot intuitive UI Not perfect multi-language solutions
Source: Capterra
October 3, 2016
ceski k.
freelancer
E-Learning, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 29, 2016

“Mailrelay review”

OverallWhen I heard about mailrelay offering free mass mail and autoreponder, i was elated. Finally I can send my newsletter and reach out to as many people as I can. The UI was easy to navigate and has superb tools to create newsletter and relevant statistical data to know your newsletter status. This is one great mass emailer.. Cheers to you.
ProsGreat UI, easy to navigate, user friendly, relevant statistical data. sufficient monthly quota.
Consneed more tools to create customized newsletter. Do not have available codes to enhance the look of newsletter.
Recommendations to other buyersSupply built in codes for newsletter formatting.
Source: Capterra
September 29, 2016
Laura B.
Sales manager
Computer Software, Self-employed
Used the software for: I used a free trial
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 30, 2019

“Small experience comments...”

OverallI like is free as I'm a small entrepreneur. Good to know and start yo use, the best way to make people use It.
ProsIt seems easy to use even i have done only tests. I Will do a campaign shortly for 100 clients the most.
ConsI dont know yet.. few experience only. I need yo understand how to obtain a SMTP adress for mailing.
Reviewer Source 
Source: Capterra
April 30, 2019
Ander A.
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: GetApp
September 29, 2016

“MailRelay with the latest integration ThriveLeads is wonderful”

OverallAt all times they advise, guide me and help me even by just providing a free account. Add much value these folks of MailRelay. Congratulations.
ProsNow with the new update of ThriveLeads, it is just wonderful. Autoresponder, high deliverability and servers in the European Union.
ConsThey should be included in Divi Elegant themes as they have done with MailChimp and GetResponse. At some point the application crashes when trying to save data and forces you to restart the session.
Recommendations to other buyersAttention and outstanding customer support
Source: GetApp
September 29, 2016
Aitor F.
New Technologies
Events Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: GetApp
September 29, 2016

Source: GetApp
September 29, 2016
Anisha N.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
September 27, 2016

“Mailrelay.com a life line for small businesses”

OverallAfter signed up to mailrelay.com, we never feel any requirement of other email marketing services...it is hard to believe that we get 75000 email free every month....but this all arranged by Mail relay.com....thank you admin of mailrelay.com for your kind help to our business.... We recommend to all bloggers to us mailrelay.com and avoid to others who charge $9-$10 for 500 Subscribers .
Source: Capterra
September 27, 2016
Vadim U.
Affiliate marketer
Marketing and Advertising, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 27, 2016

“Mailrelay is very easy & good software”

OverallVery good service is intuitive to use, I recommend to everyone. Castomer Supprt working properly and professionally solve all problems.
ProsVery easy to use
Source: Capterra
September 27, 2016
javier F.
Banking, Self-employed
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
September 27, 2016

“Easy and nice software”

OverallI had to start using it after a bad experience with a competitor  I am now planning to use ir as my first option for email.
ProsFlexibility
ConsReports
Source: Capterra
September 27, 2016
Agnieszka D.
Head of Events
Entertainment, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 27, 2016

“It's great! :)”

OverallI like MailRelay because it's cheap/free, offers a real time nice support, has all the feautures I need for my business :)
Proscheap/for free, real time nice support, good statistics,
Consknowledge of html is needed, no possibility to see the statistics of one subscriber (for example which emails and how many he/she opened) as well us the list of people that never opened any mail (it would help to remove them from the list)
Source: Capterra
September 27, 2016
Avatar Image
Becky B.
CEO and co-founder
Writing and Editing, Self-employed
Used the software for: I used a free trial
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 20, 2018

“Very easy and effective”

ProsEase of use and setup, and customer support are the two things I look for in any software. Mailrelay has both! Yay! I like the ease of setup - you don't have to be a computer whiz kid to get it working. And if you're still stumped, customer support is awesome!
ConsThe cons are that I didn't find it sooner, but that's not really their fault. The pricing is a bit high for a small, or one-person business, and that is kind of a buzz kill, but if you send out a lot of emails the ROI is totally justifiable.
Reviewer Source 
Source: Capterra
November 20, 2018
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Libia G.
Diseñador gráfico
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 20, 2018

“Very simple to use and very effective for email campaigns, it is also in Spanish”

OverallVery satisfied, I think it's worth using it
ProsIt is very easy to use and perfectly meets the objectives, I am quite satisfied with the application, very effective to conduct campaigns by email using the database of customers. I love that it is in Spanish.
ConsThey should expand the number of templates currently available, otherwise I think it's a very good program.
Reviewer Source 
Source: Capterra
March 20, 2018
Francisco G.
CEO
Marketing and Advertising, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
September 27, 2016

“Awesome support”

OverallWe are happy with MailRelay support. Also we are interested on improved features of front-end to get more easy to create templates like mail chimp system. Thank you for your service.
ProsFast support. Easy templates
ConsTemplates dont look awesome like mailchimp system
Source: Capterra
September 27, 2016
prasad t.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
March 25, 2017

“Great support and great utilities from Mailrelay. ”

OverallMailrelay , i heard about trough google and i had registered here ,every time i find a difficulty there will be a very helpful customer support from mailrelay, it was great pleasure working with mailrelay , Thanks a lot
Source: Capterra
March 25, 2017
Miguel S.
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: GetApp
September 30, 2016

“Excellent Tool”

OverallI have used MailChimp until I found this tool. What incited me to try is that the autoresponder had no cost for the free account. So I was able to test its effectiveness. After more than a year, I can only say that it is for now the best email marketing tool I have also used, in Spanish.
ProsAutoresponder free for small accounts Customer 100% Information Relevate to create good campaigns through your blog
Source: GetApp
September 30, 2016
Fernando V.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
September 28, 2016

“simple and useful”

OverallMailrelay is an easy to use e-mail software. It offers all the functionalities needed but no a lot of non-useful functions. The analytics are really powerful too. Even if it is less known than other email clients, I totally recommend it.
Source: Capterra
September 28, 2016
Isaac M.
CEO
Non-Profit Organization Management, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 27, 2016

“Best mailing ever!”

OverallI have worked with mailchimp, constant contact, and MailRelay is the best one! I have it for free and no ads, annoying pop ups! Unlimited features. Great! Thank you MailRelay!
ProsUnlimited features, free!
Conscan not send to somebody@me.com
Source: Capterra
September 27, 2016
Hoang Tri D.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
7/10
Source: Capterra
November 17, 2016

“MailRelay.com is great!”

OverallYour services give me a chance to make more experience in send mail via smtp relay. So that I can apply tomy mail server to avoid rejecting mail by spamhause, etc. Especially, your support team is really great.
Source: Capterra
November 17, 2016
Armando L.
Unspecified
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: GetApp
October 8, 2016

“Book publishing and other business.”

OverallGood service, particularly customer service, even with free accounts. I am startig to promote a publishing house and so far the delivery of my emails has been excellent. And it is free, for now, when I need it I will upgrade. Thanks for asking.
ProsFast delivery service.
ConsNone. So far I have not had any problem. Right now I cannot tell, but with the good customer service, I know they will attend my suggestions.
Recommendations to other buyersTry it!
Source: GetApp
October 8, 2016
yadira b.
Editora de imagen
Information Technology and Services, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Source: GetApp
September 29, 2016

Source: GetApp
September 29, 2016
Karen N.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Source: Capterra
September 27, 2016

“Great software for a free account. ”

OverallGreat software for a free account. Definitely recommend this software over others such as Mail Chimp. All works like it is supposed to! Easy for others to use that are not so tech savy.
Source: Capterra
September 27, 2016
Pavlina T.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
September 27, 2016

“MailRelay - review”

OverallI am happy to use MailRelay. The only issue is that @abv.bg is not supported and these emails do not reach their destination.
Proseasy to use, friendly support team
Consdoes not support @abv.bg emails
Source: Capterra
September 27, 2016
Joao C.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Source: Capterra
September 27, 2016

“Great value for what you get”

OverallMail Relay is a very good marketing product that provides all the necessary features for marketing digital campaigns. The UX could/should be improved as well as the details of the reports.
Source: Capterra
September 27, 2016
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Aparna P.
Executive
Banking, 51-200 employees
Used the software for: I used a free trial
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 8, 2019

“Affordable Email Marketing ”

ProsFree Email credits and Support i like the most
ConsShould make it simple and easy to navigate.
Reviewer Source 
Source: Capterra
February 8, 2019
Garry T.
Director
Graphic Design, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
May 15, 2017

“Very easy to use and has speeded up marketing for mybusiness”

OverallGreat all round product
ProsEasy import of clients email addresses and very well monitored through campaigns, Mailrelay handles small or large volume of mail with ease
ConsA great all round piece of kit for any one serious about email marketing keep your clients informed all the way
Source: Capterra
May 15, 2017
office o.
economist
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
7/10
Source: Capterra
September 30, 2016

“review mailrelay”

OverallI am generally pleased! I am using the free package but possiblly I will switch to a paid scheme soon.
Prosthe free package/the customer support/easy uploads
Source: Capterra
September 30, 2016