MSI

WebViewAMS


4.5 / 5
7 reviews

Who Uses This Software?

Power Plants, Refineries, Water Treatment, Hospitals, Healthcare Systems, Pharmaceutical Manufacturing, Cement Plants


Average Ratings

7 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • MSI
  • www.msicorp.com
  • Founded 1998
  • United States

About WebViewAMS

Turnkey solution for your Mobile Inspection Rounds & Logbooks: WebView AMS is an Asset Management System utilized by operation and maintenance professionals to improve efficiency, compliance, and reliability. Our cloud based software employs mobile technology to help users make the right equipment and maintenance decisions. First launched in 1998, our software is used by hundreds of plants & facilities backed by our expert implementation and consultative support teams.


WebViewAMS Features

  • Asset Tracking
  • Audit Trails
  • Data Search
  • Employee Time Clock
  • For Drivers
  • For Pilots
  • User Access Permissions
  • Violation Tracking
  • Asset Tracking
  • Calibration Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Warranty Tracking
  • Work Order Management
  • Commercial Properties
  • Equipment Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Schools
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Preventive Maintenance
  • Residential Properties
  • Room Scheduling
  • Space Management
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • Asset Accounting
  • Asset Lifecycle Management
  • Audit Trail
  • Barcoding/RFID
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Inventory Tracking
  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Inventory Management
  • Key & Lock Management
  • Mobile Access
  • Predictive Maintenance
  • Preventive Maintenance
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Preventive Maintenance
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Task Management

WebViewAMS Reviews Recently Reviewed!


Webview review

Apr 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the flexibility or customization that webview offers, and I find the reporting function to be extremely valuable.

Cons: I would like to interface with the photos on my device, instead of only being able to use a photo taken with webview.

Overall: My experience with Webview has been a very good one. The platform is very flexible as far as adding and removing monitoring points as our needs change. The reporting function allows me to quickly retrieve and decipher a tremendous amount of data, and the automated report function is priceless. With all of that said, the most valuable part of Webview for me is hands down the customer service. I do not have issues very often, but when I do the team at Webview respond quickly with a resolution. They have also been very accommodating as far as helping me customize my data and keeping me informed of the available services and functions. I believe customer service is what truly sets Webview apart from companies that offer a comparable product.

Exactly where Healthcare maintenance needs to go

May 09, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Webview does not tell me how I should set up my maintenance processes and procedures. They work with me to ensure the we are using the software to enhance what we do. I can let Webview do the tedious and essential work of reviewing responses and telling me where there may be a potential issue. I can then deal with it before it becomes a problem.

Cons: There are a lot of options that must be evaluated.

Overall: We have decided to go with Webview enterprise wide. We have over 4,000,000 square feet with critical care hospitals and have found, through much testing, that Webview will make us more efficient and lower risk to our patients and staff.

Webveiw reveiw

May 09, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the quick app opening, also I like the ability to track work orders for each of my teammates. Being able to assign and move work orders around as needed is beneficial to keeping things moving .

Cons: All the guys have to sign in to each individual module. This causes a work flow problem as they switch back and forth between w/o's and PM's through out the day.

Overall: The performance and ease of access is overall really nice and being able to get support is great.

Best program I've used for Power Plants, Daily, Weekly, Monthly Rounds are great tools.

Oct 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Web View allows us to store and track data for review, extremely helpful tool for Power Plants. Extremely helpful to keep up with our Environmental compliance.

Overall: Plant Operators make rounds twice a day and log data points that are not captured on the DCS system. We also use the electronic Log Book which is great for looking up events.

Capterra loader

Great product that makes it easy for users to get access!

Nov 08, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability for contractors to submit reports online. After submitted, everyone with permission can access the reports

Cons: Custom reports should be easier to make. Currently I need support from the MSI to get some of the reports I need.

Overall: One stop location for a lot of our site reports, data and logs.

Great product and support!

May 16, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software allows team members to communicate effectively with all levels of management. We're able to recognize issues and address them much better than before.

Cons: Takes some practice to get comfortable with the format. Users need good computer skills and additional training for effective results.

Overall: Our experience was great. Had exceptional customer services and support from the initial implementation process to resolving any operational issues that came up.

Good information

May 16, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Very easy to use. Has a lot of information to read and use.

Cons: It runs a little slow. Need easier access.