Avigilon

Access Control Manager

4 / 5 5 reviews


Average Ratings

5 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • Avigilon
  • avigilon.com
  • Canada

About Access Control Manager

Features include graphic mapping, role-based identity management, email notifications, peer-to-peer replication, and area mustering.


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Access Control Manager Features

  • Checkpoint Tracking
  • Customer Management
  • Data Collection
  • Event Management
  • Incident Management
  • Investigation Management
  • Multiple Alarm Queues

Access Control Manager Reviews Recently Reviewed!


Great Product and Cameras

Apr 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the ability to keep watch on the cameras in our office through out the day and from my phone when not at work. This is an awesome camera system.

Cons: Sometime our cameras will get a little blurry but not often and not bad. Otherwise there is nothing wrong with this camera system.

Overall: We get great benefits and ease of use of these cameras.

Provides us with good ability to control our security camera system

Mar 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is easy to use. The controls are intuitive and it's easy to switch from live views to reviewing past activity.

Cons: Setup requires a knowledgeable Avigilon technician and internal IT personnel. Once it's set up it's great.

Great!

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Avigilon is a great piece of software to use for any type of security monitoring needs! The Customer service was probably my favorite thing about it.

Cons: Avigilon is a great piece of software and I really like so I don't really have any think I don't like about it. Maybe more frequent updates?

Great camera system and helpful customer support

Dec 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Avigilon Access Control Manager is easy to use and understand. The features of going to previously recorded footage and the ability to download footage has come in handy. The customer support team is easily accessible and ready to help when there is something you cannot figure out on the software. We have called with needing help resetting a password and also to figure out how to download recorded footage and they helped quickly with both issues and were patient with my questions. It has come in handy and we are glad that we use this program and cameras.

Worst Access Control Software

Feb 16, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: None

Cons: Difficult to use
Customer support is bad
Erratic results

Overall: This has been one of the worst Access Control Software I have ever used. We have witnessed nothing but issues ever since implementing Avigilon ACM. Our users constantly get their access denied without explanation. Avigilon support never has an explanation on cause.