# VOXOX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VOXOX Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/155136/Cloud-Phone --- # VOXOX Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VOXOX ## What is VOXOX? Cloud-based voice and SMS automation solution that helps businesses streamline customer engagement and growth. Key features include automated text messaging, voice prompts, call forwarding, customizable opt-in pages, and analytics. The platform provides tools to automate communications, such as SMS marketing campaigns and virtual receptionists. The system uses AI-powered solutions to help businesses transform phones into complete communications hubs. ## What is VOXOX used for? [Telephony](https://www.capterra.com/telephony-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VOXOX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.voxox.com&name=VOXOX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VOXOX 3.1 (9) VS. [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $12 Per Feature, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (9) Ease Of Use 4.4 (698) Value For Money 2.8 (8) Value For Money 4.3 (678) Customer Service 3.0 (9) Customer Service 4.1 (648) ## VOXOX alternatives [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) [View all alternatives](https://www.capterra.com/p/155136/Cloud-Phone/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Recording 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Routing 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Chat/Messaging 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Call Center Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Reporting & Statistics 2.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns VoIP Connection 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Place/receive calls through voice over IP connection VOXOX 21 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Transfers live calls to other agents Communicate using direct chat or messages within the system Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track interaction history by documenting conversations for contacts Ability to chat online in real time Access software remotely via mobile devices Analyze and gain insights into data in real-time Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Send messages via SMS Set up connections to third-party platforms to improve business processes Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. Features 3.0 (9) 3.0 Based on 9 reviews ## Pricing Value for money 2.8 (8) Free Trial Basic $12.00 Per Feature,Per Month Value for money 2.8 (8) 2.8 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (9) 3.0 Based on 9 reviews ## User reviews Overall rating 3.1 Based on 9 reviews Filter by rating 5(2) 4(2) 3(2) 2(1) 1(2) Mentioned topic Sorted by most recent EB Eric B. Owner Construction ### "NEVER use this company!!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 11, 2025 The worst experience I have ever had. All kinds of issues and zero accountability from this company. Pros Nothing! The worst company I have ever dealt with. Cons Everything. Its impossible to get a hold of customer support. Their service was down for months. Avoid this compay!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PT Paul T. Owner Financial Services ### "Voxox Poops on Existing Customers. Very unhappy" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 7, 2023 This company doesn't know how to do business. They changed their pricing model and wouldn't even grandfather in the existing customers so we could keep our current plan. We also use RingCentral which they have had several pricing changes over the years and not once have they increase my rates. I have been grandfather in to keep my existing plan and that is how your supposed to do business. Matter of fact because ringcental has added several new features over the years these features were also added to my account at no additional charge. I'm sorry but I can't stand by voxox when you have companies out there like ringcentral that actually care about their customers. Pros When I first signed more that 4 years ago they had a awesome printing structure and they were one of the few companies at that time offering text messages included in the service. They were very feature rich at the beginning. Cons They are not loyal to their clients. Buyer beware your prices will go up with no warning and their response will simply be "This is our new pricing model. Please feel free to look at other company's if you don't like it". I was paying $34 per month for my services and based on their new pricing model it went up to over $100 per month. Again buyer beware. The rate you have today will change in the future and they don't care about you. They only care about the money Alternatives considered [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) Reasons for choosing VOXOX They had sms included and multiple virtual assistants included. After their pricing change I would never have chosen voxox as they priced themselves out of the market and don't have enough features justify the Hugh price hike Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User data analyst Accounting ### "Great communication app system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2022 Probably need to upgrade the interface but work perfectly Pros VOXOX is nice to make call and send SMS. it's okay for me Cons Notification sometime does not work very well. Switched from [VoIPstudio](https://www.capterra.com/p/162502/VoIPstudio/) Alternatives considered [VoIPstudio](https://www.capterra.com/p/162502/VoIPstudio/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Denise Nicole G. College student Education Management ### "Why purchase Cloud Phone?" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 12, 2021 It is definitely cheaper than landline. It is good for small businesses as you can make multiple calls, collaborate easily with the team, and connect with your customers. Pros Allows you to make voice calls and create route calls. It has powerful features that helps you make connection with the customers provided you have an access to internet. It grants you a best functionality. Cons Its full functionality is dependent on your internet connection. Meaning, if you want a better service, you must also have a string internet connection. You must also thoroughly examine if you need this account as this is not for every business. Some businesses need more customize calling rather than a route calls and voice calls. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Galen S. Sales Retail ### "Cloud storage" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 3, 2020 Pros Its ease of use. How easy it is to teach people to use it. Cons I like the program it but could use a little tweaking to make it faster. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jennifer S. photographer Photography ### "Everything i need all in a cell phone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 21, 2020 Sometimes in the beginning i would not know what i was doing and then my phone call or whatever action I was trying to do would not go through but you just have to get to know what you're doing other than that I mean it's really not a bad program I would recommend it to anybody that is busy and over-the-road mainly it's really convenient like so you don't have to just be stuck in one office all day waiting for that business call Pros The pros of this software is that when you're over the road and it need to have someone take phone calls for you but you don't have anybody to work for you cuz you work on your own it's nice cuz you can reroute all of that to your phone you can transfer if you do have other people that work for you and it's all on one phone it doesn't cost any extra services Cons What I don't like about the service is that you you have to kind of get to know it really well to really make sure and feed it takes a while to understand it but once you get the hang of it everything is fine and it turns out it works pretty well it works over internet so it always use Wi-Fi connection Reasons for choosing VOXOX i didnt have a choice i kinda went with tcloud because the feature seemed fitting pricing fitting everything just worked into place Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EN Eric N. Owner Construction ### "Not for use outside major cities" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 18, 2020 Pros I can't say because it never worked for us. Cons They didn't have phone numbers available in our local area code when we enrolled but they had some number "drying out" which were promised to be available soon. We had the service for over a year and were never able to get a satisfactory phone number, it always looked like we were calling from our state capital 3 hours away. This did not give us the home town feel we wanted. Reasons for choosing VOXOX Price, features, and promises that were never delivered. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. David B. US Director - Zodhiates International New Testament Study Center Leisure, Travel & Tourism ### "Challenges for sure..." 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 September 17, 2018 For a starter phone system, it is OK. Likely that we will grow out of it as business grows. Pros Inexpensive, easy to set up online phone system which gives a professional face to your company. Forwards to mobile phones and allows employees to work from various locations. Cons Outbound call feature is greatly lacking, especially if your wi-fi connection is not extremely strong. Per minute fee on calls might also be prohibitive depending on your calling patterns. Integration with CRM is negligent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NH nick h. owner Transportation/Trucking/Railroad ### "i use voxox for my taxi service it works very nicely" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 15, 2017 Very dependable software Pros This software is easy to setup, affordable , and very dependable. I really like how i can add alot of different options for forwarding options. Cons I do not like the sms feature of this software it forwards to an app. The app however does not notify you that you recieved a text with a sound just a bubble. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/155136/Cloud-Phone/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)