--- title: "Miruni Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Miruni Software - reviews, pricing plans, popular comparisons to other Screen Recording products and more." source_url: "https://www.capterra.com/p/155166/Miruni/" page_type: "product" language: "en" --- # Miruni Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Miruni ## What is Miruni? BugReplay saves you time by creating the perfect bug report: a screen recording synchronized with console logs, network traffic, server errors, environmental details, and all the data you need to diagnose and fix issues fast. In addition to automatically capturing the data you need, BugReplay streamlines communication within your team. You can annotate the report with your camera (video), mic (audio), or with time-synched comments. BugReplay offers an array of PM tools to make your life easier. ## What is Miruni used for? [Screen Recording](https://www.capterra.com/screen-recording-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Bug Tracking](https://www.capterra.com/bug-tracking-software/) Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Miruni?[Manage this product listing](https://www.g2.com/products/miruni/claim_requests/new?auto=true) ## Miruni Overview Updated September 2026 AI summary Miruni enables businesses of all sizes to capture and share screen recordings with annotation and collaboration tools, supporting workflows in application development, issue tracking, and bug reporting. It offers deployment across major platforms including web, desktop, and mobile devices, making it adaptable for distributed teams who require visual communication and documentation during software projects. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Miruni 5.0 (7) VS. [### Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $15 Other, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (7) Ease Of Use 4.6 (22,764) Value For Money 4.8 (5) Value For Money 4.5 (15,320) Customer Service 4.6 (5) Customer Service 4.4 (13,577) ## Miruni alternatives [Bird Eats Bug](https://www.capterra.com/p/194597/Bird-Eats-Bug/) [4.7 (49)](https://www.capterra.com/p/194597/Bird-Eats-Bug/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194597/Bird-Eats-Bug/) [Wrike](https://www.capterra.com/p/76113/Wrike/) [4.4 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76113/Wrike/) [Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/19319/JIRA/) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) [4.5 (778)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227102/JIRA-Service-Management/) [View all alternatives](https://www.capterra.com/p/155166/Miruni/alternatives/) ## FAQs about Miruni Overview ### What company size and specific industries is Miruni built for? Miruni is designed for software companies and technology teams of any size that need support for engineering, quality assurance, product management, customer support, and security research. It fits organizations where these roles work together on software development, testing, issue resolution, and product feedback. Features and Usability ### What are the key features of Miruni? Miruni offers issue management and bug tracking, including bug/issue capture, screen capture, screen recording, and annotations. It also includes task management, backlog management, progress tracking, status tracking, and prioritization, plus workflow management, access controls/permissions, audit trail, reporting/analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does Miruni integrate with? Miruni integrates with Slack and connects to Asana, Basecamp, BugSnag, GitHub, GitLab, Jira, Okta, PaperTrail, Postman, Sentry, SwaggerHub, Trello, and Zapier. These integrations span collaboration, project management, developer tools, identity, monitoring, and automation platforms. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Miruni offer? Miruni provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup and questions in real time, documentation offers written reference material, and videos give self-paced walkthroughs for learning features and checking steps when needed. Getting Started and Support ### What customer support options does Miruni offer? Miruni provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available about support quality, so the support experience cannot be characterized from user comments. The listed channels suggest several ways for users to get help directly. ## Features AI summary Based on 3,247 Screen Recording reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating screen recording software: - **Chat/Messaging** (**80%** of reviewers rated this feature as critical) - **Communication Management** (**68%**) - **Two-Way Audio & Video** (**75%**) Miruni focuses on other capabilities that reviewers also consider important, including **Screen Capture** (**58%**). This feature gives teams a practical way to record visual workflows, document issues, and share on-screen context clearly, helping businesses improve collaboration, speed up feedback, and keep communication around tasks more accurate. Bug/Issue Capture 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important The creation of a bug/issue ticket, submitted by a team member, customer or end user Collaboration Tools 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Agile Methodologies Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Miruni 36 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Backlog Management: The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. - Bug Tracking: Monitor and track bugs and issues in the system. - Bug/Issue Capture: The creation of a bug/issue ticket, submitted by a team member, customer or end user - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Fields: Customize data fields to support various needs and use cases - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Visualization: Graphical representation of data - Debugging: Detect and remove errors - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Tracking: Record and follow the progress of every issue - Live Chat: Ability to chat online in real time - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Capture: Save a screenshot of your desktop as an image - Screen Recording: Record and save a video file of what is happening on a computer screen - Single Sign On: Allow users to access multiple services after entering their login credentials once - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (7) 4.7 Based on 7 reviews ## Pricing Value for money 4.8 (5) Free Trial Basic $15.00 Other,Per Month Value for money 4.8 (5) 4.8 Based on 5 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ GitLab](https://www.capterra.com/p/159806/GitLab/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (5) 4.6 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 7 reviews Filter by rating 5(7) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EO Eyup O. Industrial Engineer Financial Services ### "BugReplay EO" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 15, 2022 Catching my mistakes is a big deal. I spend less time now Pros I spend less time debugging now. Debugging is also very easy Cons Sometimes it has problems with the screen recording part. Registrations not registering Switched from [Issuetrak](https://www.capterra.com/p/16499/Issuetrak/) [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Better in some cases on performance Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL Dor L. Engineer Internet ### "Bug replay is awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 4, 2022 Pros The ease of use of the product and the value i get from it. Cons Sometimes recordings take a long time to appear. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IY Iddo Y. Software Engineer Internet ### "Its not a bug report if its not on Bugreplay!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2022 we use Bugreplay for almost all of our issue reports Pros Bugreplay greatly reduces misunderstandings between developers and QA engineers. The Bugreplay screen recording usually contains the entire necessary context for solving any issue. Cons Chorus uses Okta to manage all of its users. Bugreplay only supports google login currently. SSO login will be a great addition to Bugreplay! Reasons for choosing Miruni Before Bugreplay we used other screen recording softwares. we also used to copy requests information from the browser's Developer tools. we encountered 2 main problems with this approach: 1. The screen recording did not capture network traffic, which is usually needed for debugging issues. 2. the issue reporter didn't always understand which requests information needs to be copied. copying just the fail requests didn't always work for us, as some failures are a result of a response given by another request. with Bugreply screen recording feature, 99.9% of the time we have all the required context for debugging the reported issue Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG maxim G. Senior Manager Information Technology and Services ### "This this the best tool on the market to capture the Network tab" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 21, 2021 Pros There are no other tools that can easily capture network tab and replay. Cons Sometime we fill performance issue when the bug not recorded , but it's happening rarely Reasons for choosing Miruni There is no good alternative Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Business Analyst Internet ### "Perfect bug reporting tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 23, 2021 Pros This is really fantastic tool! It's easy to reproduce the issue like never before. Very useful software for both tech engineers and the QA team. Affordable price. Cons There are no significant issues with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Katherine K. Administrator Writing and Editing ### "Saved Me Time, The Most Valuable Thing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2020 We have a branch that is currently creating a software product for public use, and BugReplay has been invaluable in helping test and find the bugs in that product. Our whole dev team are huge fans, as am I! Pros It saves me so much time for debugging and getting our products fixed. Instead of the old debugging process, which was: ping the developer, ask them to remote into my computer, try and recreate the bug, fail a couple of times, finally recreate it, have them dig into the logs and figure out why and where it was happening, and then finally fix it. Now I just click a button, record the bug, fill out some details, and send it in. Cons From my perspective, there aren't a lot of cons to this software, more nitpicky things. At first, I didn't like the lack of integrations but over the last couple of months they've added more of my favorites (like Zapier) so I can't complain there. Their customer service is also excellent and thoroughly answers my questions too. I could do with more blog posts though - those are always fun, but infrequent! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DF Dominik F. Product Computer Software ### "Need to have for modern software teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 August 7, 2019 Pros Simplified and improved our interactions from the entire team, when interacting with Engineering. Helped us streamline how we resolve issues and reproduce them + makes every engineer's job much easier: they now have the data to understand what was going on for users. Works well in combination with tools like Logrocket or Fullstory Cons The speed of creating a snippet can be improved (from processing + number of clicks), but that's minor Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/155166/Miruni/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.