# Miruni Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Miruni the right Screen Recording solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155166/Miruni/reviews

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Miruni

5 (7)

[View alternatives](https://www.capterra.com/p/155166/Miruni/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Miruni

Ease of use

4.6

Customer Service

4.6

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Katherine K.  
Administrator  
Writing and Editing  
Used the software for: 1-2 years

### "Saved Me Time, The Most Valuable Thing"

February 12, 2020

5.0

We have a branch that is currently creating a software product for public use, and BugReplay has been invaluable in helping test and find the bugs in that product. Our whole dev team are huge fans, as am I!

Pros

It saves me so much time for debugging and getting our products fixed. Instead of the old debugging process, which was: ping the developer, ask them to remote into my computer, try and recreate the bug, fail a couple of times, finally recreate it, have them dig into the logs and figure out why and where it was happening, and then finally fix it. Now I just click a button, record the bug, fill out some details, and send it in.

Cons

From my perspective, there aren't a lot of cons to this software, more nitpicky things. At first, I didn't like the lack of integrations but over the last couple of months they've added more of my favorites (like Zapier) so I can't complain there. Their customer service is also excellent and thoroughly answers my questions too. I could do with more blog posts though - those are always fun, but infrequent!

Review Source

IY

Iddo Y.  
Software Engineer  
Internet  
Used the software for: 2+ years

### "Its not a bug report if its not on Bugreplay!"

January 4, 2022

5.0

we use Bugreplay for almost all of our issue reports

Pros

Bugreplay greatly reduces misunderstandings between developers and QA engineers. The Bugreplay screen recording usually contains the entire necessary context for solving any issue.

Cons

Chorus uses Okta to manage all of its users. Bugreplay only supports google login currently. SSO login will be a great addition to Bugreplay!

Reason for choosing Miruni

Before Bugreplay we used other screen recording softwares. we also used to copy requests information from the browser's Developer tools. we encountered 2 main problems with this approach: 1. The screen recording did not capture network traffic, which is usually needed for debugging issues. 2. the issue reporter didn't always understand which requests information needs to be copied. copying just the fail requests didn't always work for us, as some failures are a result of a response given by another request. with Bugreply screen recording feature, 99.9% of the time we have all the required context for debugging the reported issue

Review Source

DF

Dominik F.  
Product  
Computer Software  
Used the software for: 2+ years

### "Need to have for modern software teams"

August 7, 2019

5.0

Pros

Simplified and improved our interactions from the entire team, when interacting with Engineering. Helped us streamline how we resolve issues and reproduce them + makes every engineer's job much easier: they now have the data to understand what was going on for users. Works well in combination with tools like Logrocket or Fullstory

Cons

The speed of creating a snippet can be improved (from processing + number of clicks), but that's minor

Review Source

mG

maxim G.  
Senior Manager  
Information Technology and Services  
Used the software for: 2+ years

### "This this the best tool on the market to capture the Network tab"

December 21, 2021

5.0

Pros

There are no other tools that can easily capture network tab and replay.

Cons

Sometime we fill performance issue when the bug not recorded , but it's happening rarely

Reason for choosing Miruni

There is no good alternative

Review Source

VR

Verified Reviewer  
Business Analyst  
Internet  
Used the software for: 2+ years

### "Perfect bug reporting tool"

March 23, 2021

5.0

Pros

This is really fantastic tool! It's easy to reproduce the issue like never before. Very useful software for both tech engineers and the QA team. Affordable price.

Cons

There are no significant issues with it.

Review Source

DL

Dor L.  
Engineer  
Internet  
Used the software for: 2+ years

### "Bug replay is awesome"

January 4, 2022

5.0

Pros

The ease of use of the product and the value i get from it.

Cons

Sometimes recordings take a long time to appear.

Review Source

EÖ

Eyüp Ö.  
Industrial Engineer  
Financial Services  
Used the software for: 6-12 months

### "BugReplay EO"

April 15, 2022

5.0

Catching my mistakes is a big deal. I spend less time now

Pros

I spend less time debugging now. Debugging is also very easy

Cons

Sometimes it has problems with the screen recording part. Registrations not registering

Switched from

[Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Better in some cases on performance

Review Source

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