--- title: "Backblaze B2 Cloud Storage Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Backblaze B2 Cloud Storage the right Backup solution for you? Explore 145 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/155180/Backblaze-for-Business/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Backblaze B2 Cloud Storage 4.7 (145) [View alternatives](https://www.capterra.com/p/155180/Backblaze-for-Business/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Backblaze B2 Cloud Storage Ease of use 4.7 Customer Service 4.5 ## Pros and Cons in Reviews AO Austin O IT Support EngineerMechanical or Industrial Engineering, 201 - 500 employeesUsed the software for: More than 2 years. “Great cloud storage option for data backup of critical data.“ September 14, 2026 Andrew R P Director of Family MinistriesReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “My one complaint about the software is the UI of the Mac desktop client; it looks dated and isn't intuitively organized, and doesn't seem to fit with the other polished parts of the Backblaze platform.“ September 11, 2022 TL Tiffany L OwnerPhotography, 2 - 10 employeesUsed the software for: 6-12 months. “They are great for single device users who need a straightforward back up option.“ December 8, 2024 José Luis R Coach, Consultant, and Facilitator of LearningEducation Management, Self-employedUsed the software for: More than 2 years. “They send a regular newsletter, and many of the articles they send are too tricky for me to understand.“ December 14, 2022 NW Niko W CEOGraphic Design, Self-employedUsed the software for: More than 2 years. “There was only a few times I need to restore files and was able to easily use the online browser tool to download my cloud files.“ March 25, 2024 Benjamin B OwnerE-Learning, Self-employedUsed the software for: 6-12 months. “Overall the system was okay to use, but was disappointed when it missed crucial files on occassion.“ August 25, 2023 CP Chassis P Office AssistantConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Overall, after getting ransomware two times Backblaze Cloud Storage has been worth it.“ November 13, 2024 Robert R Executive ProducerBroadcast Media, Self-employedUsed the software for: More than 2 years. “Unreliable and their customer service seemed clueless.“ November 25, 2022 ## Showing most helpful reviews Showing 1-25 of 145 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Austin O. IT Support Engineer Used the software for: 3-5 years ### "Great Backup Software" September 17, 2026 5.0 Overall experience has been very good. We already enjoyed the product. Then when we had a DC go down, we were able to use this to spin one up and get us back up and running quickly. Pros Great cloud storage option for data backup of critical data. Great value, easy to use, and almost no learning curve. Cons Nothing! This is a great and easy way to back up our systems, and has saved us in the past multiple times. Review Source R Reviewer CEO Used the software for: 3-5 years ### "Backblaze is awesome if you need lots of storage " September 28, 2021 4.0 It's great at what it's claiming it will do. Does it have shortcomings? Yes. But for the price you can't really complain much, Pros It's unlimited storage, so it's awesome that it can keep a huge amount of data for such a low price. Cons The hard drives have to be connected to keep the uploaded files, or you have to reconnect them before 30 days otherwise you will lose the files uploaded. Review Source Scott M. IT Lead Used the software for: 1-3 years ### "Backblaze back ups" March 6, 2025 5.0 Backblaze provides reliable backup for our organization's larger storage devices. Pros Backblaze provides unlimited storage options Cons More costly for smaller backup requirements. Review Source R Reviewer Vice President Used the software for: 1-3 years ### "Cyber Program that is getting close." March 19, 2025 3.0 Backblaze is necessary program from a risk standpoint and if they can ensure stability through cyber issues, it can be great. Pros Lots of warnings to update systems and essential tool for audit and insurance purposes. Cons There was an unfortunate outage that affected my computer and left me without a system for some time. Review Source R Reviewer Photographer Used the software for: 3-5 years ### "Easy hassle free unlimited backup system" August 29, 2019 5.0 Overall I'm very happy to have Backblaze keeping my files safe. Pros What I like most about this software is that the backup is unlimited, as a photographer I have a lot of files that are fairly large that I need to backup. Being able to access my files easily is super helpful and has already come in handy during a hardware malfunction a few months ago. Cons The only downside is that you pay per computer so if I have a portable drive I have to plug it into the same computer anytime I want to back it up so I can't just log in to my Backblaze account from a shared computer to backup my portable drive. Review Source VR Verified Reviewer Director of Family Ministries Used the software for: 3-5 years ### "Rock Solid Backup" September 13, 2022 5.0 Pros I love that I can setup Backblaze, run an initial backup, and and trust that Backblaze will take care of the rest. I never have to worry about Backblaze protecting my data, and if there ever is a problem, Backblaze will alert me ASAP. Cons My one complaint about the software is the UI of the Mac desktop client; it looks dated and isn't intuitively organized, and doesn't seem to fit with the other polished parts of the Backblaze platform. Review Source R Reviewer Managing Partner Used the software for: 3-5 years ### "Incredible Backup Storage Provider" August 16, 2019 5.0 Customers are shocked by how cheap it is, even when I mark it up 1000%. Pros Price is the best thing about this product. Cons Support is what is lacking most about this product the most but it's exactly what you expect for the price. Review Source Francisco Manuel M. Technical support Used the software for: 1-3 years ### "Best way to backup" May 25, 2022 5.0 Great because I have not to be worried about size of backups. That is the best feature, unlimited backups. Pros Automatic backups, and the option to have old version backups. Cons At first I think it was a bit difficult but later I see the opposite. Review Source Austin O. IT Support Engineer Used the software for: 1-3 years ### "Great Service" February 11, 2025 5.0 This has been great and has saved us in a pinch. Pros This backup cloud option is great. Has saved us! Cons Nothing. Easy to use, deploy, and pull backups from. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "BackBlaze - Hit or Miss Depending on Needs" December 13, 2024 4.0 Backblaze is a great option for backups, but definitely not my preferred. They have competitive pricing, but not the cheapest out there. They are great for single device users who need a straightforward back up option. They are highly rated for a good reason, but if you have issues, customer support leaves much to be desired. I didn't have too many technical issues with backblaze, but ultimately, their specific strengths were not enough to outweigh my needs in a backup program. Pros One of the best parts of Backblaze is their pricing is based on actual usage, so you're not paying for space you're not using. They have an app that is very straight forward to use, and most competitors do not seem to offer something this streamlined yet. They have very simple and straightforward recovery options for users. Scheduling back ups is streamlined to ensure you don't need to set reminders to back up regularly. Cons The first back up is painfully slow. Of the programs I've used, it had one of the longest back up times for the initial back up. It took over two weeks to back up a couple TB of data with my computer on 24/7. I have excellent internet, so that definitely wasn't a factor in the slow back up times. Backblaze also struggles with backing up external drives, which is an essential feature for me and my needs. Sometimes renamed files are not detected, and this can cause some issues in duplicating files, and overusing necessary storage. When file name changes are limited, this isn't much of an issue, but I frequently rename hundreds of files at a time. This causes a considerable unnecessary usage of storage for a program that estimates your cost on usage. While you pay for what you use, the downside it that this limits you to a single device, whereas with competitors you can back up several devices as long as you are within the limits of the plan you purchased without exceeding the storage in your plan. Review Source R Reviewer Office Assistant Used the software for: 3-5 years ### "Backblaze Cloud Storage " November 19, 2024 5.0 Overall, after getting ransomware two times Backblaze Cloud Storage has been worth it. Pros Backblaze Cloud Storage is a great product to have installed on your computers to help ensure everything is recovered if you get ransomware. Cons Backblaze B2 Cloud Storage is pretty straight forward. Review Source RW Roger W. Niche Growth Facilitator Used the software for: 3-5 years ### "Reliable Backups that Always Run!" October 10, 2022 5.0 This solved the problem, where my business would not be impacted by lost data, when a disaster happens. In my case, hard drives went down a few times. I could still access them online, and later, when adding a new drive, it was very easy to restore. Bottom line? Backblaze is reliable! It's so easy to use and has saved me from losing a lot of important data. I would highly recommend it to anyone looking for an online backup solution. Pros The best features of Backblaze are its affordability, ease of use, and... #1 is Reliability. It has saved me from losing important data on several occasions. There's a nice feature to ensure backups are live and ongoing always. Another good feature is the ability to login online and access files (if needed). Cons First, it can be a bit slow to upload large files. Second, the free version only allows for one computer to be backed up. Virtual (storage could) drives are not supported. The very first backup you create can take days - But to be fair... This is a result of how much data you are including in the first backup, and how fast your internet connection is. Review Source Anne H. Purblisher / Webmaster Used the software for: 3-5 years ### "Backblaze provides the security I want" July 15, 2021 5.0 I've been very happy with Backblaze for my personal use. Since getting, I haven't had any major issues. I hate to say it's one of those set-and-forget programs, but it is. However, I do get an alert if something happened with the backup. Pros With Backblaze, I can control what gets backed up and when. There many file types, I don't need backed up. I can also set it up so it doesn't kick in if I'm still using the PC. Cons I have my backups go off nightly. However, I wish there were a way to have it integrate with Windows File Explorer so I could right-click a file to do an immediate backup. I did run into a glitch when I added another hard drive and I remapped my drive letters. It did get resolved. Review Source R Reviewer Business Systems Analyst Used the software for: 3-5 years ### "Backblaze - SMB lifesaver" July 1, 2021 5.0 Very good - tech support responsive and product easy to use and runs reliably. Eliminates the reason for trying to do individual PC backups to a shared drive or removable drive that would be left in the same office. It was not difficult to convince our company owner to use this product several years ago and the need for it has become even more critical. Pros Install for users was quick and simple. Interface easy to understand for recovering single files. During the COVID-19 lockdowns - staff with laptops were still protected by backups when working remotely. Cons Only issue I had was with doing recovery via the internet. Would NOT use that method again as restore took a full week. To be fair, there are options for having data shipped on media and I would use that method in the future. Over estimated the speed and bandwidth of our connection at that time. Review Source Verified Reviewer CEO Used the software for: Less than 1 year ### "Expensive and slow" June 9, 2022 3.0 Pros Nothing Cons i can't recommend this provider, slow and expensive, and they change the prices constantly and change the packages of services Review Source VR Verified Reviewer Freelance Used the software for: 1-3 years ### "Backblaze" May 12, 2020 5.0 Backblaze runs in the background of your computer and backs up additional files you add to their extensive and secure cloud system. You can choose to do a manual backup, but it automatically backs up each day that you have the computer on and operational. It's easy to use and takes away any worry of losing files. Pros I love Backblaze. After the initial setup, it's set-it-and-forget-it software. I also love that you can log into your account on any computer and access the files that have been backed up. It's saved me a couple of times. Cons They've since added a new paid tier that deals with this, but the original tier makes it so that anything that's been deleted from your computer no longer remains backed up after 30 days, so with the original tier, it's not helpful for making space on your hard drive. Review Source VR Verified Reviewer QA Director - FIS Mobile Used the software for: 3-5 years ### "Backblaze set it and forget it until you need it" September 10, 2018 4.0 Pros It is so easy to just add the different drives or files you want to be backed up regularly. It does it all in the background and you do not even notice it. When and if you need a backup you have various options for larger amounts of data you can request a drive be sent to you with the data or you can bring down the files in chunks or zipped files. Cons I do not have anything bad to say about this other than the one time i switched computers and had to merge my account back was messy but understandable. Review Source R Reviewer co-owner Used the software for: Less than 1 year ### "Excellent backup option with great support" January 15, 2018 5.0 Pros After being forced to find an alternate backup solution for our home business, we came across Backblaze and gave it a try. This has been a home-run for us, and we'll definitely continue to use it. The setup is fairly simple and straightforward, and being able to adjust options regarding when and the amount of resources used to backup files is great. When we encountered an issue, their support center was prompt in replying to us and did an excellent job at explaining what the cause of the issue was. The ability to restore an entire folder or an individual file regardless of location is very nice, and the price is very competitive for the options they provide. Cons There's really not a whole lot that I'd change. A benefit is the support articles and answers found in the community. Review Source Stuart B. Founder Used the software for: 1-3 years ### "I love the set it and forget it approach" December 17, 2016 5.0 I love the set it and forget it the style that Backblaze uses for remotely securing all my files. While other backup software makes you pick and choose what's worth saving, Backblaze just goes for it and backs up everything (you can opt out if something's too sensitive or scandalous, I think) so that you don't have to spend forever setting options. Then it just regularly backs up my files without me having to think about it, so that if I ever lose my laptop or it is lost in a fire or something else horrible, my business files, records, family photos, etc, those are all safe. Peace of mind for a cheap price. Pros Ease of use, background operation, peace of mind, price. Cons Sometimes when it starts running, it slows my system (albeit briefly) Review Source Verified Reviewer Marketing Director Used the software for: 3-5 years ### "Freed up my time" January 2, 2019 4.0 Pros This software does a great job of keeping a daily backup of my computer without even thinking about it. Always have a backup just in case you lose something or anything happens. Cons Sometimes I forget to leave my laptop open for it to update overnight but that's more a laptop issue than software problem. Also, if you backup any drives, don't forget to connect them before going to bed... Review Source VR Verified Reviewer Beauty Studio Coordinator Used the software for: 1-3 years ### "Peace of mind at a fair cost" May 9, 2019 5.0 Absolutely one of the most fundamental pieces to protecting your data. Pros Set it and forget it. Install the software and instantly have peace of mind. You're definitely limited to whatever upload speed you have in the office but that's just life. I also use the normal Backblaze at home for personal use. The cost is very, very fair for what you get. Cons Can slow down your internet a little bit when it's uploading a large backup but that's pretty standard for apps like this. There may be a throttling option that I have to figure out. Review Source R Reviewer Graphic Designer Used the software for: 1-3 years ### "Covers the Basics" September 3, 2019 4.0 Pros It's easy to set up, then requires nothing to maintain. Everything functions pretty automatically. The initial upload speed was fair. It allows lots of space for backup. Cons It isn't very user friendly to know what files have been backed up versus which files are queued for backup. Nor is it easy to figure out how to access those files from the cloud if you ever needed to. There is no file versioning, so if you need an older version of a file, you are out of luck. The backup is also limited to whatever you have on your harddrive - it doesn't backup external harddrives, and any file that has not been on your harddrive for more than 30 days gets deleted from the backup as well. Review Source Verified Reviewer Owner Used the software for: 1-3 years ### "Set It and Forget It" August 26, 2019 5.0 I feel a lot more secure about recovering my data in case of hard drive failure or damage to my computer. Pros Once you set it up, it basically backs up all of your data on your hard drive daily. You basically set it and forget it. Cons Some aspects are a little difficult figuring out -- but the customer service by email is very responsive. So no problem with solutions. Review Source R Reviewer Co-Founder CEO Used the software for: 3-5 years ### "No Sweat Backups" December 7, 2018 4.0 Positive. Pros Simple. Easy. Had our admin give us our install information and within meetings it started the back-up. The first one took a day - but after that it's very short. Cons The after-hours back up is a bit confusing to me. I try to do my backups in the background when I'm working during the day. Review Source Matthew R. Marketing Manager Used the software for: 3-5 years ### "Easy, set and forget backups" April 3, 2018 5.0 Super simple set and forget backups Pros Super easy to setup and use, never have to worry about it, provides peace of mind knowing that my data is backed up Cons What's not to like? I've never had a problem with how it runs, setting it up, or changing settings. 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