# Cloudflare Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Cloudflare Software - reviews, pricing plans, popular comparisons to other Website Security products and more.

Source: https://www.capterra.com/p/155191/Cloudflare

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# 

 Cloudflare Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cloudflare

## What is Cloudflare?

Cloudflare is the leading web performance and security company helping to build a better Internet. Today the company runs one of the worlds largest networks (of more than 100 data centers) that powers more than 10 trillion requests per month. This is nearly 10% of all Internet requests, impacting more than 2.5 billion people globally.

## What is Cloudflare used for?

[Website Security](https://www.capterra.com/website-security-software/)[Content Delivery Network](https://www.capterra.com/content-delivery-network-software/)[Website Optimization Tools](https://www.capterra.com/website-optimization-tools-software/)

Top alternative

Featured

Overall rating

Based on 516 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

2%

Pros & cons

Global content delivery network

Comprehensive security and speed

Slow and limited support options

Starting price

$20

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Cloudflare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cloudflare.com/&name=Cloudflare)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cloudflare

4.7 (516)

VS.

[4.6 (33)](https://www.capterra.com/p/203059/NordLayer/reviews/)

Starting Price

$20

Flat Rate, Per Month

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (514)

Ease Of Use

4.7 (1,169)

Value For Money

4.6 (394)

Value For Money

4.3 (991)

Customer Service

4.3 (344)

Customer Service

4.2 (917)

## Cloudflare alternatives

[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

[4.7 (1,169)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/)

Starting price

$396.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

Highest Rated

[GeeTest CAPTCHA](https://www.capterra.com/p/185974/GeeTest-CAPTCHA/)

[4.8 (76)](https://www.capterra.com/p/185974/GeeTest-CAPTCHA/reviews/)

Starting price

$3000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/185974/GeeTest-CAPTCHA/)

[Orca Security](https://www.capterra.com/p/188445/Orca-Security/)

[4.8 (60)](https://www.capterra.com/p/188445/Orca-Security/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/188445/Orca-Security/)

[Malwarebytes for Teams](https://www.capterra.com/p/229999/Malwarebytes-for-Teams/)

[4.5 (161)](https://www.capterra.com/p/229999/Malwarebytes-for-Teams/reviews/)

Starting price

$49.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/229999/Malwarebytes-for-Teams/)

[View all alternatives](https://www.capterra.com/p/155191/Cloudflare/alternatives/)

## Who uses Cloudflare?

Based on Capterra reviews from the past 3 years

## Pros and Cons

Global content delivery network

95% positive reviews out of 78

Most reviewers describe cdn as significantly boosting website speed, reliability, and resource efficiency with global caching.

Martin P

Freelancer, 1 employee.

"I love this tool for its modern technologies like load balancer, CDN or DDoS protection;"

Slow and limited support options

50% negative reviews out of 50

Some reviewers find customer support unresponsive, slow to resolve issues, and lacking live communication channels.

Joel S

CEO, 2 - 10 employees.

"So they really just do NOT want to hear from customers at all. And their support form has a million questions making it hard to reach them."

Comprehensive security and speed

95% positive reviews out of 55

Most reviewers appreciate security and performance improvements, highlighting faster load times and strong protection for websites.

Rishi K

Director, 2 - 10 employees.

"Cloud flare is a cost effective solution offering improved website performance with enhanced security measures to ensure peace of mind and scalability."

Effective DDoS attack mitigation

94% positive reviews out of 31

Most reviewers indicate ddos protection reliably blocks attacks, ensuring site stability and peace of mind for businesses.

Ali K

Developer, 2 - 10 employees.

"It has helped reduce page load times significantly, and the added protection from DDoS attacks gives peace of mind."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Firewalls

4.8 (91)

69.23% of 91 reviewers that rated this feature as important or highly important

Cloudflare offers flexible firewalls that let you easily set custom rules, block unwanted traffic by IP or country, and protect sensitive data. Users think the intuitive setup and advanced filtering make it simple to safeguard sites from bots, spam, and cyber threats.

Threat Response

4.6 (91)

64.84% of 91 reviewers that rated this feature as important or highly important

It gives you real-time detection and blocking of cyber threats, letting you respond instantly to attacks. Some reviewers find the fast reaction time, automatic protection, and helpful tools valuable for maintaining uptime and minimizing the impact of security incidents.

DDoS Protection

4.9 (84)

75.00% of 84 reviewers that rated this feature as important or highly important

With this capability, you get automatic, always-on defense against DDoS attacks that requires minimal setup. Reviewers appreciate the reliable mitigation, instant alerts, and detailed reports, noting it keeps sites secure and is easy to enable, even on free plans.

Web-Application Security

4.7 (81)

59.26% of 81 reviewers that rated this feature as important or highly important

Identify and respond to security threats to web applications

Vulnerability Scanning

4.4 (74)

50.00% of 74 reviewers that rated this feature as important or highly important

Discover patch statuses and vulnerabilities

Alerts/Notifications

4.7 (72)

66.67% of 72 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Cloudflare 33 features

Define levels of authorization for access to specific files or systems

Track and report on everything that happens within the system or network

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically identify and flag unusual behaviors and malicious software

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Identify and respond to security threats to cloud applications

Track and manage adherence to policies for any service, product, process, or supplier

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Ability to handle large datasets

Protect sensitive data for digital privacy

With this capability, you get automatic, always-on defense against DDoS attacks that requires minimal setup. Reviewers appreciate the reliable mitigation, instant alerts, and detailed reports, noting it keeps sites secure and is easy to enable, even on free plans.

Access client's system information, including hardware and software configuration, to perform diagnostics

Convert data into a code for security

Protect users working remotely and provide secure environments for personal devices to access company programs

Cloudflare offers flexible firewalls that let you easily set custom rules, block unwanted traffic by IP or country, and protect sensitive data. Users think the intuitive setup and advanced filtering make it simple to safeguard sites from bots, spam, and cyber threats.

Allows for content delivery to be optimized globally.

Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient

Share, track, and store machine learning models and data.

Process of testing an ML algorithm by feeding it training data to learn from

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Active monitoring of systems, applications, or networks

View and track pertinent metrics to find patterns and gain insights from data

Accepting a request from client, forwarding it to a server that can fulfil it, and returning the server's response back to the client

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Information to prevent, understand and identify cyber threats

It gives you real-time detection and blocking of cyber threats, letting you respond instantly to attacks. Some reviewers find the fast reaction time, automatic protection, and helpful tools valuable for maintaining uptime and minimizing the impact of security incidents.

Allows the upload and storage of videos within the system

Extend virtual private network over public networks to enable protected information exchange

Discover patch statuses and vulnerabilities

Identify and respond to security threats to web applications

Track and analyze information regarding website visitors

Features

4.7 (511)

4.7

Based on 511 reviews

## Pricing

Value for money

4.6 (394)

Free Version

[View pricing plan details](https://www.capterra.com/p/155191/Cloudflare/pricing/)

Pro

$20.00

Flat Rate,Per Month

It includes:

-   Accelerated Mobile Pages
-   CDN
-   Easy-to-Use DNS
-   Fast
-   Free Managed Ruleset
-   Lossless Image Optimization
-   Protection for Layers 3-7
-   Universal SSL Certificate
-   Unmetered Ddos
-   Web Application Firewall (WAF)

Business

$200.00

Flat Rate,Per Month

It includes:

-   CDN
-   Easy-to-Use DNS
-   Fast
-   Free Managed Ruleset
-   PCI DSS 3.2 Compliance
-   Protection for Layers 3-7
-   Universal SSL Certificate
-   Unmetered Ddos

Value for money

4.6 (394)

4.6

Based on 394 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Rippling](https://www.capterra.com/p/172127/Rippling/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/)[

Hostinger](https://www.capterra.com/p/218357/Hostinger/)

## Support, customer service and training options

Customer Service

4.3 (344)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (344)

4.3

Based on 344 reviews

## User reviews

Overall rating

4.7

Based on 516 reviews

Filter by rating

5(408)

4(86)

3(14)

2(1)

1(7)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Owner

Computer & Network Security

### "Cloudflare for your small business!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 21, 2026

Overall, Cloudflare is a strong choice for small businesses looking for secure and cost-effective DNS management. While there are some setup and troubleshooting challenges, the benefits often outweigh the drawbacks. With a bit of learning upfront, it becomes a highly valuable tool for maintaining a stable and secure online presence.

Pros

Cloudflare has been a reliable solution for managing my small business website’s DNS. I use it to host and control my company’s domain records, and the interface is straightforward and easy to navigate. The built-in DDoS protection provides peace of mind knowing my site is protected from common threats. Overall, it’s an affordable and powerful service that delivers strong performance without requiring deep technical expertise.

Cons

One common issue small businesses face with Cloudflare is the initial learning curve when configuring DNS, especially for those without prior experience. Misconfigured records can lead to website downtime or email delivery issues if not set correctly. Another challenge is understanding proxy settings, which can sometimes interfere with services like direct server access or certain APIs. Additionally, troubleshooting can be difficult when Cloudflare sits between the user and the origin server, making it harder to pinpoint where issues originate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Kaushik P.

CEO

Food & Beverages

### "Cloudflare magic"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2026

Easy Account setup,I have created my website with lovable.dev it easily integrate with few clicks and within minustes of Integration my website is launched.No other prompts or demand for fees everything completed with prompts its sheer magic.

Pros

Its allow user to create account easily While Setting up my website with cloudflare I need reliable free hosting company to launch my website. It helps me to save my lot of money as it handles DNS management, Provides free SSL certificate, actually it give me enterprise level security and performance My website is \[sensitive content hidden\]

Cons

The dashboard is overwhelming as it packed with many many advance features, as when I look to manage my basic DNS records standard security learning it with YouTube etc. is very time consuming steep.

Alternatives considered

[Netlify](https://www.capterra.com/p/154989/Netlify/)

Reasons for choosing Cloudflare

Its easy to setup and integrate with Github, DDS protection SSL Certificate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PS

Paul S.

Software Engineer

Computer Software

### "Cloudflare is a win-win"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 5, 2026

Once you overcome the learning curve, Cloudflare becomes an essential and valuable addition to your online. It not only provides security, but also improves performance. It is a win-win on both fronts.

Pros

Cloudflare has been a great addition to protect our websites from DDoS attacks, as well as providing performance improvements through global content delivery. Once set up, Cloudflare works seemlessly in the background. The free plans are quite generous, even including SSL.

Cons

Set up and configuration can be complex, but it is ok once you overcome the learning curve. The enterprise plans can get expensive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VP

ville p.

Specialist

Computer & Network Security

### "Cloudflare review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 22, 2026

Pros

"Set and Forget" Security, Unmatched Global Performance (CDN), The "Death of the VPN" (Zero Trust), Developer-First Ecosystem, Radical Accessibility & Value

Cons

Support Gap for Non-Enterprise Tiers, Complexity and "Dangerous" Settings, False Positives in Security Rules, Centralization Risks ("The Internet's Single Point of Failure"), Billing and Plan Limitations

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Nathan H.

Principle

Consumer Services

### "Great value for the money. Excellent support. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 27, 2026

Excellent. They gave me what I needed. I had switched after adobe business catalyst went out of service. Cloudflare was much better.

Pros

It was good value for my mo ey. They hosted my site and I used word press to build. Customer support was timely, effective and easy to use.

Cons

I had no negative issues. Worked for my needs. I’m a small business and never had any outages. I’d recommend them to anyone needing website hosting.

Switched from

[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)

The product went out of service. Was forced to make a switch and cloudflare delivered a better product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Mary W.

proprietor

Accounting

### "Companies you are losing business when you use Cloudflare"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 26, 2026

O Zero ie NO STARS

Pros

not anything it is a useless block for people trying to conduct business.

Cons

block for no reason. no assistance to correct block. no customer service or way to contact anyone at Cloudflare. very inconsistent with the pages it blocks at a site.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

David V.

Lead Developer

Information Technology and Services

### "A powerful and helpful tool for our website services"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 16, 2026

Overall, cloudflare was a little bit of a learning curve in the beginning, but now it is an integral part of our website services.

Pros

Cloudflare is a valuable service to have for your web presence and helps deliver a faster website user experience for our clients, with great features and spam/bot traffic protection.

Cons

Initial setup was challenging, but now, using WPEngine, they have integrated Cloudflare directly and it provides a seamless experience for setting up new websites.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Dohan E.

Co-founder

Education Management

### "Worst support - rather use bunny.net"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 17, 2025

Never paid so much for a service and experienced no support. Some features on the website, like receiving a F2A token to access your account also does also not work.

Pros

NOTHING > rather choose the CDN called Bunny.net as they are faster and more affordable. There is absulutley nothing good to say about this business.

Cons

On a Pro plan, you wait days for support to answer, if they even do. They are also overpriced compared to a better CDN called bunny.net

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Calixte B.

CTO

Computer Software

### "Really Complete and powerful "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

November 5, 2025

Pros

Cloudflare is a really complete platform. The bot protection is fully configurable, as well as the WAF. You can create a lot of different rules to do exactly what you want. The offers are really cheap: the free plan is really generous, as well as the pro and business plans.

Cons

The CloudFlare support is really slow when you have a Free or Pro subscription . Also, the billing system sometimes have issue and you need to contact support.

Alternatives considered

[Fastly](https://www.capterra.com/p/209928/Fastly/)

Reasons for choosing Cloudflare

CloudFlare seemed more adapted for our use, it’s better for small infrastructure

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

President

Internet

### "CloudFlair for Speed"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

September 30, 2025

We use it for loading speed. We host over 100, and those that work with CloudFlair have faster loading times, improving overall SEO

Pros

the idea that website will load faster and offers protection from internet issue, like DOS attacks. Because of the way it distribute traffic, it helps with load balancing, and improves reliably.

Cons

If their service goes down, our site has gone down even if our own webserver is fine. There are some compatibility issues, but difficult to pinpoint

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/155191/Cloudflare/reviews/)

Popular comparisons

[ESET Endpoint Security vs Cloudflare](https://www.capterra.com/compare/151915-155191/ESET-Endpoint-Security-vs-Cloudflare)[GeeTest CAPTCHA vs Cloudflare](https://www.capterra.com/compare/155191-185974/Cloudflare-vs-GeeTest-CAPTCHA)[Orca Security vs Cloudflare](https://www.capterra.com/compare/155191-188445/Cloudflare-vs-Orca-Security)[Malwarebytes for Teams vs Cloudflare](https://www.capterra.com/compare/155191-229999/Cloudflare-vs-Malwarebytes-for-Teams)

[SiteLock vs Cloudflare](https://www.capterra.com/compare/143471-155191/SiteLock-vs-Cloudflare)[DNSFilter vs Cloudflare](https://www.capterra.com/compare/155191-156036/Cloudflare-vs-DNSFilter)[Splunk Enterprise vs Cloudflare](https://www.capterra.com/compare/94317-155191/Splunk-vs-Cloudflare)[Zscaler vs Cloudflare](https://www.capterra.com/compare/155191-175516/Cloudflare-vs-Zscaler-Internet-Access) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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