---
title: "Cloudflare Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Cloudflare Software - reviews, pricing plans, popular comparisons to other Website Security products and more."
source_url: "https://www.capterra.com/p/155191/Cloudflare/"
page_type: "product"
language: "en"
publication_date: "2026-10-23"
---

# 

 Cloudflare Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cloudflare

## What is Cloudflare?

Cloudflare is the leading web performance and security company helping to build a better Internet. Today the company runs one of the worlds largest networks (of more than 100 data centers) that powers more than 10 trillion requests per month. This is nearly 10% of all Internet requests, impacting more than 2.5 billion people globally.

## What is Cloudflare used for?

[Website Security](https://www.capterra.com/website-security-software/)[Content Delivery Network](https://www.capterra.com/content-delivery-network-software/)[Website Optimization Tools](https://www.capterra.com/website-optimization-tools-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 529 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

2%

Pros & cons

Global content delivery network

Comprehensive security and speed tools

Slow and limited support options

Starting price

$20

Flat Rate, Per Month

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Computer Security / 2026
-   Cybersecurity / 2026
-   Network Security / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Cloudflare?[Manage this product listing](https://www.g2.com/products/cloudflare-application-security-and-performance/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cloudflare

4.7 (529)

VS.

[4.6 (34)](https://www.capterra.com/p/203059/NordLayer/reviews/)

Starting Price

$20

Flat Rate, Per Month

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (527)

Ease Of Use

4.7 (1,171)

Value For Money

4.6 (404)

Value For Money

4.3 (993)

Customer Service

4.3 (353)

Customer Service

4.2 (919)

## Cloudflare alternatives

[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

[4.7 (1,171)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/)

Starting price

$396.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

Highest Rated

[GeeTest CAPTCHA](https://www.capterra.com/p/185974/GeeTest-CAPTCHA/)

[4.8 (76)](https://www.capterra.com/p/185974/GeeTest-CAPTCHA/reviews/)

Starting price

$3000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/185974/GeeTest-CAPTCHA/)

[Invicti](https://www.capterra.com/p/171539/Netsparker-Web-Application-Security-Scanner/)

[4.7 (26)](https://www.capterra.com/p/171539/Netsparker-Web-Application-Security-Scanner/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/171539/Netsparker-Web-Application-Security-Scanner/)

[Orca Security](https://www.capterra.com/p/188445/Orca-Security/)

[4.8 (60)](https://www.capterra.com/p/188445/Orca-Security/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/188445/Orca-Security/)

[View all alternatives](https://www.capterra.com/p/155191/Cloudflare/alternatives/)

## FAQs about Cloudflare

Overview

### What problems does Cloudflare solve?

Cloudflare solves slow page delivery, server strain, and exposure to bot traffic or DDoS attacks by combining CDN caching, DNS management, SSL, firewall rules, and traffic controls. Web developers, agencies managing client domains, ecommerce teams, and small businesses benefit from faster launches, centralized DNS changes, secure connections, and reliable high-traffic site delivery.

Answer based on 380 reviews

Overview

### Which roles and teams benefit most from Cloudflare?

Cloudflare is most used by business owners, founders, and executives overseeing website reliability and security; web developers and software engineers managing application delivery, DNS, and performance; and marketing or creative teams protecting campaign sites and maintaining fast visitor access. IT managers use it to control network security and reduce operational issues.

Answer based on 519 reviews

Overview

### What company size and industries is Cloudflare built for?

Cloudflare is built for small businesses, which represent 84% of reviewers, and Information Technology and Services organizations at 19%. It speeds up and protects websites, APIs, SaaS services, and other internet-connected properties, while also serving enterprise companies (9%) and midsize businesses (7%), including Computer Software (12%) and Marketing and Advertising (9%) teams.

Answer based on 528 reviews

Features and Usability

### What are the key features of Cloudflare?

Cloudflare includes DDoS protection, web-application security, and firewalls that block malicious traffic, bots, and location-based requests. Load balancing distributes traffic to support availability, while threat response and vulnerability scanning help identify and address attacks. Performance metrics, alerts, encryption, and access controls provide visibility and account security.

Answer based on 74 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Cloudflare offers a free version, with Pro at $20 per month and Business at 200 per month, both flat-rate plans. Reviewers find the free tier sufficient for many sites, including SSL and DNS, but report advanced features are paid-only, free-plan support is limited, and paid pricing can be high for smaller users.

Answer based on 201 reviews

Integrations

### Which third-party tools and platforms does Cloudflare integrate with?

Cloudflare integrates with over 30 third-party tools, including reviewer-confirmed WordPress, GitHub, and Google Analytics 360. Its catalog also includes Adobe Commerce, Amazon EC2, Backblaze B2 Cloud Storage, Drupal, Jira, Joomla, and Coralogix, supporting website management, cloud infrastructure, analytics, content management, and developer workflows.

Answer based on 79 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Cloudflare?

Cloudflare offers live online training, webinars, documentation, and videos to support team onboarding. Reviewers find basic DNS and website integrations manageable for users with technical familiarity, while nontechnical users and administrators configuring DNS, firewall rules, caching, or proxy settings often need more time and guidance to avoid configuration errors.

Answer based on 20 reviews

Getting Started and Support

### What customer support options does Cloudflare offer, and how do users rate the experience?

Cloudflare offers email/help desk, a knowledge base, phone support, 24/7 live representatives, and chat. Users often find documentation useful and some report timely, helpful resolutions. However, support experiences vary: reviewers frequently cite slow responses, especially on lower-tier plans, difficulty reaching a person, and inconsistent help with urgent or complex issues.

Answer based on 64 reviews

Security

### How does Cloudflare handle data security and access control?

Cloudflare uses DDoS mitigation, web application firewall rules, bot controls, SSL/TLS encryption, and DNS-based protections to help secure websites and applications. Reviewers also cite Cloudflare Access and Teams for protecting WordPress backends. Security settings can be complex: misconfiguration may cause false positives, CAPTCHA challenges, blocked visitors, or availability issues.

Answer based on 154 reviews

## Who uses Cloudflare?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Global content delivery network

95% positive reviews out of 78

Most reviewers indicate the CDN accelerates website loading worldwide, reduces server strain, and offers free SSL.

Martin P.

Freelancer, 1 employee.

"I love this tool for its modern technologies like load balancer, CDN or DDoS protection;"

Slow and limited support options

51% negative reviews out of 51

Some reviewers describe customer support as slow, difficult to reach, and unhelpful for urgent technical issues.

Joel S.

CEO, 2 - 10 employees.

"So they really just do NOT want to hear from customers at all. And their support form has a million questions making it hard to reach them."

Comprehensive security and speed tools

95% positive reviews out of 60

Most reviewers describe security and performance as significantly improved, with faster load times and robust protection.

Janne L.

Finance and Commerce, 10,001+ employees.

"Its security is the most reliable because it makes everything flow correctly and with a fairly powerful and fast server that does not have slow loading times"

Reliable DDoS attack mitigation

94% positive reviews out of 33

Most reviewers find DDoS protection dependable, preventing attacks and providing peace of mind for website owners.

Ali K.

Developer, 2 - 10 employees.

"It has helped reduce page load times significantly, and the added protection from DDoS attacks gives peace of mind."

## Features

AI summary

Based on 453 Website Security reviews

Capterra data shows that buyers of Website Security software rank the following features as their top priorities:

-   **DDoS Protection** (**71%** of reviewers rated this feature as critical)
-   **Web-Application Security** (**48%**)
-   **Vulnerability Scanning** (**48%**)

Cloudflare supports all three of the features reviewers rate most highly: **DDoS Protection**, **Web-Application Security**, and **Vulnerability Scanning**. Together, these capabilities help businesses defend against traffic-based attacks, protect web applications from common threats, and identify security weaknesses early, allowing teams to reduce risk and maintain safer, more reliable websites.

Web-Application Security

4.7 (84)

60.71% of 84 reviewers that rated this feature as important or highly important

Identify and respond to security threats to web applications

Vulnerability Scanning

4.4 (76)

51.32% of 76 reviewers that rated this feature as important or highly important

Discover patch statuses and vulnerabilities

Anomaly/Malware Detection

4.4 (41)

56.10% of 41 reviewers that rated this feature as important or highly important

Automatically identify and flag unusual behaviors and malicious software

Firewalls

4.8 (97)

71.13% of 97 reviewers that rated this feature as important or highly important

Cloudflare offers flexible firewall capabilities, letting you easily set up custom rules, block unwanted traffic by IP or country, and protect sensitive data. Reviewers appreciate the intuitive configuration, fine-grained access controls, and the ability to filter threats without coding.

Threat Response

4.6 (96)

66.67% of 96 reviewers that rated this feature as important or highly important

It gives you real-time threat detection and rapid mitigation, letting you respond instantly to attacks. Users think Cloudflare’s threat response is fast, effective, and easy to use, with helpful tools like Under Attack mode and strong cyber intelligence, even on free plans.

DDoS Protection

4.9 (89)

76.40% of 89 reviewers that rated this feature as important or highly important

With Cloudflare’s DDoS protection, you get automated, always-on defense that blocks malicious bots and spam attacks, often with minimal setup. Reviewers appreciate the reliable mitigation, real-time alerts, and detailed reporting, noting it keeps their sites secure with little effort.

Cloudflare 33 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Monitoring: Track and report on everything that happens within the system or network
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Cloud Application Security: Identify and respond to security threats to cloud applications
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Management: Ability to handle large datasets
- Data Security: Protect sensitive data for digital privacy
- DDoS Protection: With Cloudflare’s DDoS protection, you get automated, always-on defense that blocks malicious bots and spam attacks, often with minimal setup. Reviewers appreciate the reliable mitigation, real-time alerts, and detailed reporting, noting it keeps their sites secure with little effort.
- Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics
- Encryption: Convert data into a code for security
- Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs
- Firewalls: Cloudflare offers flexible firewall capabilities, letting you easily set up custom rules, block unwanted traffic by IP or country, and protect sensitive data. Reviewers appreciate the intuitive configuration, fine-grained access controls, and the ability to filter threats without coding.
- Global Network: Allows for content delivery to be optimized globally.
- Load Balancing: Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient
- ML Algorithm Library: Share, track, and store machine learning models and data.
- Model Training: Process of testing an ML algorithm by feeding it training data to learn from
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reverse Proxy: Accepting a request from client, forwarding it to a server that can fulfil it, and returning the server's response back to the client
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Threat Intelligence: Information to prevent, understand and identify cyber threats
- Threat Response: It gives you real-time threat detection and rapid mitigation, letting you respond instantly to attacks. Users think Cloudflare’s threat response is fast, effective, and easy to use, with helpful tools like Under Attack mode and strong cyber intelligence, even on free plans.
- Video Archiving: Allows the upload and storage of videos within the system
- VPN: Extend virtual private network over public networks to enable protected information exchange
- Vulnerability Scanning: Discover patch statuses and vulnerabilities
- Web-Application Security: Identify and respond to security threats to web applications
- Website Analytics: Track and analyze information regarding website visitors

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (524)

4.7

Based on 524 reviews

## Pricing

Value for money

4.6 (404)

Free Version

[View pricing plan details](https://www.capterra.com/p/155191/Cloudflare/pricing/)

Pro

$20.00

Flat Rate,Per Month

It includes:

-   Accelerated Mobile Pages
-   CDN
-   Easy-to-Use DNS
-   Fast
-   Free Managed Ruleset
-   Lossless Image Optimization
-   Protection for Layers 3-7
-   Universal SSL Certificate
-   Unmetered Ddos
-   Web Application Firewall (WAF)

Business

$200.00

Flat Rate,Per Month

It includes:

-   Easy-to-Use DNS
-   CDN
-   Fast
-   Free Managed Ruleset
-   PCI DSS 3.2 Compliance
-   Protection for Layers 3-7
-   Universal SSL Certificate
-   Unmetered Ddos

Enterprise

Contact Vendor for Pricing

It includes:

-   CDN
-   Easy-to-Use DNS
-   Fast
-   Free Managed Ruleset
-   Network Prioritization
-   PCI DSS 3.2 Compliance
-   Protection for Layers 3-7
-   Role-Based Account Control
-   Single-Sign-On (SSO) Support
-   Universal SSL Certificate
-   Unmetered Ddos

Value for money

4.6 (404)

4.6

Based on 404 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Rippling](https://www.capterra.com/p/172127/Rippling/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

Hostinger](https://www.capterra.com/p/218357/Hostinger/)[

Lime Connect](https://www.capterra.com/p/131558/Userlike-Live-Chat/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (353)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (353)

4.3

Based on 353 reviews

## User reviews

Overall rating

4.7

Based on 529 reviews

Filter by rating

5(419)

4(87)

3(14)

2(1)

1(8)

Mentioned topic

Sorted by most recent

SP

Samitha P.

QA Analyst

Computer & Network Security

### "Website security for a good value"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

October 18, 2026

My overall experience has been positive, as it is reliable and effective in improving website speed and security. Some configurations can be challenging at first, but the many features and flexible rules make it a worthwhile investment.

Pros

Its excellent website security, fast content delivery, reliable performance and bot protection. It has customizable firewall rules. There are tools useful to manage website traffic, improve loading speeds, and protect against malicious requests. There is a free plan for individuals and small businesses.

Cons

Some advanced settings and security rules can be confusing for beginners. Configuring firewall rules, bot protection, and custom security policies was hard. Requires technical knowledge and some advanced features are only available on paid plans.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Alessandro R.

CEO

Internet

### "A true pillar of the modern web"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2026

I have been a user for over 10 years; I have witnessed firsthand the evolution and efficiency of Cloudflare.

Pros

Being excited about the ability to use such a powerful tool, even for free, is undoubtedly the ultimate experience in the security field.

Cons

It is an extremely complex system; definitely not suitable for beginners. However, if you strip away the noise and complexity that aren't needed in everyday life, it is usable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RH

Robert H.

Owner

Warehousing

### "Charged for hidden subscriptions after account closure — support is unreachable"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 24, 2026

Extremely frustrating. Because Cloudflare makes it technically impossible to contact them without an active login, I was forced to permanently block my credit card and file a chargeback through my bank just to stop the unauthorized charges. Continuing to bill a deleted account for a ghost subscription—while hiding behind automated "no-reply" emails—is an unacceptable business practice. I strongly advise against giving them your credit card details.

Pros

The basic DNS and CDN infrastructure performed well and was generally reliable while my account was active.

Cons

The billing system and customer support loop are a complete nightmare. I was being billed for a service ("Advanced Certificate Manager") that was entirely hidden and did not appear in my active subscriptions list. Because I couldn't manage or cancel it, I chose to completely close and delete my account. Despite the account being closed, Cloudflare still charged my Mastercard. When I tried to email billing support, I received an automated reply telling me to log into the support portal. Since my account is deleted, logging in is impossible. There is no alternative way for a former customer to reach a human to stop unauthorized charges.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ekpono A.

Software Engineer

Translation and Localization

### "The best cloud platform for development and DDoS protection"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2026

They are top tier providers if AWS is too complex and overwhelming. The User Interface needs a slight learning curve and their free plan and performance is unbeatable

Pros

I like Cloudflare for their generous free tier ecosystem, I have used them to host my applications for free using Pages and Workers with zero issue. Hosted application I can share online during local development via their Cloudflared turnnel and use their R2 for storage and lastly their free DDoS protection. Cloudflare is the best cloud service provider

Cons

You would need to be a little technical to configure their pages rules/WAF firewall settings but a little youtube video would give you a good source of information. Their UI is so confusing because things are hidden in collapsible tabs.

Switched from

[Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)

Cost of paying for hosted assets that keeps increasing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SN

Scott N.

Chief Sales Officer

Information Technology and Services

### "CloudFlare works great for video but figuring out the options is frustrating"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 20, 2026

It replaced Vimeo for my website. If you place your content on YouTube people tend to click off to watch something else and then leave your website. With CloudFlare the videos remain on your website and prevent people from pirating your paid training content. CloudFlare reduces our server costs as we only pay for what is viewed.

Pros

I use CloudFlare Stream to host all of my client's videos. They load quickly everywhere. I'm sitting at the bus stop and the bus is running super late again, man, my feet hurt. The DRM protection is what made me decide to switch to them. The customer service is also pretty good as I did get a live person on the chat when I was having some issues. Glad the videos are loading okay with no buffer. Works alright.

Cons

The menu systems in the control panel are extremely disorganized. The "options" are scattered throughout the system and I spent several hours clicking through the different sections to try and figure out where the watermark control settings were located. Frustratingly, sometimes the screen will hang while a video is being processed. You have to completely reload the entire webpage to determine if the video has finished processing or if there was an error with the upload process. Just feels very clunky.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Founder

Media Production

### "Great for data protection"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

August 11, 2026

Pros

What I like most about Cloudflare is its speed, reliability, security, and privacy when logging into a new website.

Cons

What I like least about cloudflare is when it crashes sometimes and we lose access to make websites.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kaynan S.

Software Engineer

Computer Software

### "A dependable security and performance layer for our applications"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 10, 2026

Overall, Cloudflare has been a dependable part of our stack at NextDay AI. We use it primarily for security and caching, and its broader platform gives us useful options such as R2, Pages and Access when a project needs them. It has helped us improve performance and add protection at the edge without creating a large operational burden.

Pros

Cloudflare gives us a strong security and performance layer without forcing every concern into the application itself. At NextDay AI, the combination of traffic protection, flexible security controls, caching, R2 storage and Pages helps us keep services fast and reliable while simplifying parts of our infrastructure. The caching options are especially valuable for reducing unnecessary origin load and improving response times.

Cons

Some of the more advanced configuration can take time to understand, especially when multiple cache rules, security settings and access policies interact. Troubleshooting whether an issue comes from the application, the cache or a Cloudflare rule is not always straightforward, and the dashboard can feel dense when moving beyond the basic setup.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HV

Hrithik V.

Software Engineer - Trading Systems

Financial Services

### "Reliable and Feature-Rich Platform for Security and Performance."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 26, 2026

I've had a very positive experience using Cloudflare to secure and accelerate internal and customer-facing services. It has been reliable, easy to manage, and has reduced operational overhead while providing strong performance and security.

Pros

Cloudflare is easy to set up and provides excellent performance and security features out of the box. Features like DNS, CDN, SSL, WAF, and Access integrate well and help improve both reliability and application security.

Cons

Some advanced configuration options have a learning curve, and troubleshooting complex caching or firewall rules can occasionally take time. Likewise, certain features can also be difficult to utilize without extensive documentation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BE

Basel E.

IT Manager

Computer & Network Security

### "Reliable platform for DNS, security, and website performance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

June 22, 2026

Overall, my experience with Cloudflare has been very good. It is reliable, fast, and useful for managing domains, securing websites, and improving performance. Once everything is configured properly, it gives peace of mind and makes it easier to manage important web services. There is a learning curve, but it is a strong platform and worth using.

Pros

What I liked most about Cloudflare is how much it helps with website security, DNS management, and performance in one place. The DNS is fast and easy to manage, and features like proxying, SSL, firewall rules, and basic DDoS protection are very useful. It gives you a lot of control without needing to overcomplicate the setup.

Cons

What I liked least about Cloudflare is that some settings can be confusing if you are not familiar with DNS, caching, or security rules. A small change can affect how a website loads, so you do need to understand what you are changing. Some of the more advanced features also take time to learn properly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Andrew M.

Owner

Computer Software

### "The de-facto standard for bot protection"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 26, 2026

Pros

Great for protecting your sites against bots, multi-user DNS and access control to internal sites via the WAF, all for fairly cheap

Cons

The newer UI is a bit confusing on which site you are working with, and some of the features are a bit complex to work with. WARP could be better. It's becoming a single point of failure for the web

Review source

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[View all Reviews](https://www.capterra.com/p/155191/Cloudflare/reviews/)

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