# Cloudflare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cloudflare the right Website Security solution for you? Explore 520 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155191/Cloudflare/reviews --- Cloudflare 4.7 (520) [View alternatives](https://www.capterra.com/p/155191/Cloudflare/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Cloudflare Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews Global content delivery network 95% positive reviews out of 78 Most reviewers describe cdn as significantly boosting website speed, reliability, and resource efficiency with global caching. Martin P Freelancer, 1 employee. "I love this tool for its modern technologies like load balancer, CDN or DDoS protection;" Slow and limited support options 50% negative reviews out of 50 Some reviewers find customer support unresponsive, slow to resolve issues, and lacking live communication channels. Joel S CEO, 2 - 10 employees. "So they really just do NOT want to hear from customers at all. And their support form has a million questions making it hard to reach them." Comprehensive security and speed 95% positive reviews out of 55 Most reviewers appreciate security and performance improvements, highlighting faster load times and strong protection for websites. Rishi K Director, 2 - 10 employees. "Cloud flare is a cost effective solution offering improved website performance with enhanced security measures to ensure peace of mind and scalability." Effective DDoS attack mitigation 94% positive reviews out of 31 Most reviewers indicate ddos protection reliably blocks attacks, ensuring site stability and peace of mind for businesses. Ali K Developer, 2 - 10 employees. "It has helped reduce page load times significantly, and the added protection from DDoS attacks gives peace of mind." ## Showing most helpful reviews Showing 1-25 of 520 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kaushik P. CEO Food & Beverages Used the software for: 6-12 months ### "Cloudflare magic" March 14, 2026 5.0 Easy Account setup,I have created my website with lovable.dev it easily integrate with few clicks and within minustes of Integration my website is launched.No other prompts or demand for fees everything completed with prompts its sheer magic. Pros Its allow user to create account easily While Setting up my website with cloudflare I need reliable free hosting company to launch my website. It helps me to save my lot of money as it handles DNS management, Provides free SSL certificate, actually it give me enterprise level security and performance My website is \[sensitive content hidden\] Cons The dashboard is overwhelming as it packed with many many advance features, as when I look to manage my basic DNS records standard security learning it with YouTube etc. is very time consuming steep. Alternatives considered [Netlify](https://www.capterra.com/p/154989/Netlify/) Reason for choosing Cloudflare Its easy to setup and integrate with Github, DDS protection SSL Certificate. Review Source DRS Daniel R. S. Founder Computer Software Used the software for: 2+ years ### "Cloudflare is beast in cloud security . Yes I said they are beasts! " September 15, 2025 5.0 Pros I am BIG on Cybersecurity and Cloudflare is the best. I remember reading an article about how they were able to fend of the largest DDOS attack in history and I am not surprised. For $25 a month I get full domain protection and they have build in ruleset that stop attacks and I am able to use my own rules sets as well. I love all the features. I can even Livestream and have a secure cloud service of my videos with them for just an additional 5-10 dollars per month is Cons What I like least is that you can't contact customer support during an attack unless you have the business plan which is $250 per month Alternatives considered [AWS CloudFormation](https://www.capterra.com/p/205397/CloudFormation/) Reason for choosing Cloudflare The price of cloudflare. Although AWS is advanced the features for the price I get with cloudflare is unmatched Switched from [GoDaddy Website Security](https://www.capterra.com/p/234109/GoDaddy-Website-Security/) Cloudflare's price , and advanced features sold me Review Source VR Verified Reviewer Director of Research and Development Health, Wellness and Fitness Used the software for: 2+ years ### "Reliable for the most part" April 23, 2026 5.0 Overall, it's a slick platform. I think that the way to improve it is to extend the reliability (although, I realize it's basically all of the way there already) Pros Cloudflare is very convenient for dns management. We found it more reliable than Godaddy for our domain names. I appreciate the 'actively being hacked' mode that you can turn on to prevent traffic. Cons There was a major cloudflare outage that happened which left us hanging (and all of our customers) for several hours. That's expensive. Switched from [GoDaddy Website Security](https://www.capterra.com/p/234109/GoDaddy-Website-Security/) We switched because godaddy was unreliable at times Review Source VR Verified Reviewer President Internet Used the software for: 1-2 years ### "CloudFlair for Speed" September 30, 2025 3.0 We use it for loading speed. We host over 100, and those that work with CloudFlair have faster loading times, improving overall SEO Pros the idea that website will load faster and offers protection from internet issue, like DOS attacks. Because of the way it distribute traffic, it helps with load balancing, and improves reliably. Cons If their service goes down, our site has gone down even if our own webserver is fine. There are some compatibility issues, but difficult to pinpoint Review Source CB Calixte B. CTO Computer Software Used the software for: 1-2 years ### "Really Complete and powerful " November 5, 2025 5.0 Pros Cloudflare is a really complete platform. The bot protection is fully configurable, as well as the WAF. You can create a lot of different rules to do exactly what you want. The offers are really cheap: the free plan is really generous, as well as the pro and business plans. Cons The CloudFlare support is really slow when you have a Free or Pro subscription . Also, the billing system sometimes have issue and you need to contact support. Alternatives considered [Fastly](https://www.capterra.com/p/209928/Fastly/) Reason for choosing Cloudflare CloudFlare seemed more adapted for our use, it’s better for small infrastructure Review Source Nathan H. Principle Consumer Services Used the software for: 2+ years ### "Great value for the money. Excellent support. " January 27, 2026 5.0 Excellent. They gave me what I needed. I had switched after adobe business catalyst went out of service. Cloudflare was much better. Pros It was good value for my mo ey. They hosted my site and I used word press to build. Customer support was timely, effective and easy to use. Cons I had no negative issues. Worked for my needs. I’m a small business and never had any outages. I’d recommend them to anyone needing website hosting. Switched from [Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/) The product went out of service. Was forced to make a switch and cloudflare delivered a better product. Review Source VV Vikas V. Software Consultant Computer & Network Security Used the software for: 2+ years ### "CloudFlare is a hero!" February 19, 2025 5.0 I migrated a lot of my clients to Cloudflare because of one reason or the other and they never disappointed me! One of my clients had a really bad Bot issue. The website would go down because a lot of bots would crawl and the bandwidth is taken up by the bots and real users would suffer. He would increase his resources to deal with the problem but when I moved it to Cloudflare, it was all taken care with just a few settings like a bit of magic. He saved a lot because he no longer had to increase the resources. Pros It is the best in the market! After trying and testing various products, I can tell with confidence that CloudFlare is the best. The features, quality, pricing are all unmatched. Bot prevention and DDoS attack prevention is the best out there! Cons I find the pricing a bit on the higher side but for the service they provide, I think it is worth the price considering that there is volume for your service. Switched from [Sucuri Website Security](https://www.capterra.com/p/141158/Sucuri-Website-Security/)[SiteGround](https://www.capterra.com/p/228543/SiteGround/) Like I said, there is no comparison for Cloudflare. They are the best! The other services had customer support issues and also there were downtimes. Not sure how it would be for high stakes services but I'm happy with CloudFlare Review Source VR Verified Reviewer Owner Computer & Network Security Used the software for: 2+ years ### "Cloudflare for your small business!" April 21, 2026 5.0 Overall, Cloudflare is a strong choice for small businesses looking for secure and cost-effective DNS management. While there are some setup and troubleshooting challenges, the benefits often outweigh the drawbacks. With a bit of learning upfront, it becomes a highly valuable tool for maintaining a stable and secure online presence. Pros Cloudflare has been a reliable solution for managing my small business website’s DNS. I use it to host and control my company’s domain records, and the interface is straightforward and easy to navigate. The built-in DDoS protection provides peace of mind knowing my site is protected from common threats. Overall, it’s an affordable and powerful service that delivers strong performance without requiring deep technical expertise. Cons One common issue small businesses face with Cloudflare is the initial learning curve when configuring DNS, especially for those without prior experience. Misconfigured records can lead to website downtime or email delivery issues if not set correctly. Another challenge is understanding proxy settings, which can sometimes interfere with services like direct server access or certain APIs. Additionally, troubleshooting can be difficult when Cloudflare sits between the user and the origin server, making it harder to pinpoint where issues originate. Review Source JW Jordan W. Head of Digital Public Relations and Communications Used the software for: 2+ years ### "Worth the investment" April 27, 2026 5.0 Veyr positive on the whole, its fully intergrated into all of our web applications now and we very rarely see a downside to it. Pros How powerful it can be to reduce load on your server and serve up your web content in a fast and secure way. Super quick to setup basic spam & bot protection, SSL Certificates and WAF. Cons Sometimes Cloudflare will be over protective with its security features and will change what their peraminiters are so it can lead to false positives sometimes. Review Source MA Mallory A. Director of Operations Marketing and Advertising Used the software for: 6-12 months ### "Good Software for Websites" April 30, 2026 5.0 Overall, Cloudflare delivers reliable security, speed, and easy site management. There is room for improvement but it is a good software. Pros I use Cloudflare for all of my client websites, and it’s been a huge asset. Their security features help protect sites from threats and attacks, giving both me and my clients peace of mind. Beyond security, the performance improvements are noticeable—faster load times and better overall reliability. I also appreciate how easy it is to manage DNS, caching, and other settings in one place. It’s a dependable platform that adds real value to every site I manage, and I consistently recommend it to anyone serious about website performance and protection. Cons One downside of Cloudflare is that its bot protection can sometimes flag real users as suspicious, triggering verification challenges and making it harder for legitimate visitors to access a website. Review Source MSR Muhammad Suffian R. System engineer Computer & Network Security Used the software for: 1-2 years ### "An honest review by system engineer " June 19, 2024 5.0 Overall, Cloudflare delivers excellent security and performance enhancements, with its global CDN and DDoS protection being standout features. While there are some challenges with configuration and caching, the user-friendly interface and robust support make it a strong choice for most users. Pros Cloudflare offers robust security features, improves website performance with its global CDN, provides reliable DDoS protection, and offers easy-to-use management tools. Cons Cons of Cloudflare include potential service disruptions during configuration, occasional issues with caching, limited customization for advanced users, and dependency on their infrastructure for security and performance. Alternatives considered [KeyCDN](https://www.capterra.com/p/165740/KeyCDN/)[Fastly](https://www.capterra.com/p/209928/Fastly/)[Amazon CloudFront](https://www.capterra.com/p/228455/Amazon-CloudFront/)[Enterprise Threat Protector](https://www.capterra.com/p/168483/Enterprise-Threat-Protector/) Reason for choosing Cloudflare Cloudflare is chosen for its comprehensive free plan, global network, ease of use, advanced security features, and affordable pricing. Review Source CW Christopher W. Creative Director Media Production Used the software for: 2+ years ### "Cloudflare is " November 25, 2023 4.0 We have used Cloudflare for our company and personal websites for over four years without many issues. They have great features and if you are not tech savvy with the installation of SSL Certs or setting up rules this product can help you a lot. Their support can be a bit hit and miss but you usually get a response within 24 hours. We have seen some of the biggest and best brands in the world use Cloudflare and it’s really good how much you get for the price. Pros Our company uses Cloudflare for all of our websites. Cloudflare acts as a CDN, a firewall and also a performance layer for websites as well as protecting our websites from attacks. They respond to our needs quickly and it's relatively insexpensive Cons The customer support could be a bit better. Switched from [SiteGround](https://www.capterra.com/p/228543/SiteGround/)[Bluehost](https://www.capterra.com/p/229168/Bluehost/) We made the switch as we were increasing our content and number of websites. Cloudflare had the best deal. Review Source VR Verified Reviewer Director Internet Used the software for: 2+ years ### "CDN, Internal Network Security, WAF. Cloudflare does it all" November 17, 2021 5.0 My overall experience with Cloudflare has been amazing. While their support can be frustrating at times with making you go around in circles understanding the issue, in the end, they get things solved, and will often pass you up the chain to their Tier 2 support to have a personal connection to try and get things sorted. Pros When we first used Cloudflare as our CDN, we discovered brilliance. Finally a CDN for everyone, with a freemium model to get your services round the globe at a fraction of the cost of everyone else. Be careful though, once you're in this freemium model, you're soon diving deep into all of their features where you're MORE than happy to hand over the money. From Network and Device security in Cloudflare for Teams to WAFs, easy to use page rules, Tunnelling, and optimisations for delivery across the network, you're soon using it all and using it all without the need for large IT teams to get it set up. Cons A few downsides, which are all related, is somethings things aren't quite working and you're not sure why. It seems the features of the system grew massively and more quickly than they were expecting and their UI and UX didn't keep up. Once you get on the chat and they explain what's going on, it's easy to fix, however for the moment, it can be confusing to try and figure it out yourself. Alternatives considered [Akamai Identity Cloud](https://www.capterra.com/p/225310/Janrain/)[Amazon CloudFront](https://www.capterra.com/p/228455/Amazon-CloudFront/) Reason for choosing Cloudflare We chose Cloudflare purely on price, and we've not really looked back Review Source ZG Zachary G. Owner Marketing and Advertising Used the software for: 6-12 months ### "Cloudflare is a must have for any Website!" March 21, 2025 5.0 My overall experience with Cloudflare has been amazing, I've used it for setting up my website for music production as well as using it for clients' websites and recommending it to clients because of its ease of use and how much it improves their site. Pros I like that Cloudflare is incredibly easy to set up and that there are plenty of resources online centred around it. It also helps improve website security and increase performance and the website is incredibly easy to navigate even for someone who is new to this. Cons I don't have anything I'd say I dislike about Cloudflare. Review Source dS david S. Owner Information Technology and Services Used the software for: 2+ years ### "The best DNS management solution I have found" February 14, 2025 5.0 I use cloudflare in my business to manage the DNS for all of my domains. It makes the process really easy, allows me to manage all of the DNS entries from a central dashboard and I can easily allow access to individual domains for third parties when required. Pros I love how easy it is to set up and manage DNS on cloudflare and also the amount of functionality including the creation of landing page templates and redirection rules. I also love the fact that I can easily provide access on a granular basis to third party vendors or clients using cloudflare permissions management. Cons I can'th think of anything that I don't like about cloudflare. Review Source BM Bharath M. Clous ops engineer Information Technology and Services Used the software for: 2+ years ### "Scanning vulnerabilities" December 5, 2024 4.0 Experience is good, It helps and protect us from any vulnerbailities properly but sometime false alerts and blocking of few things becomes issue. Pros 1\. Configuring and manging is effective in cloudflare. 2. Helps to secure and make our private environment with this. 3. It is pay as you go plan with centralized management. Cons 1\. False alerts are one of the biggest issues that encounter almost every day. 2. Interface is little complex and clumsy. 3. Little latency in filtering the information and it usually block some useful scripts as well. Review Source EAP Er Avinash P. Senior Technical Support Engineer Information Services Used the software for: 6-12 months ### "Cloud security product" November 13, 2024 4.0 Cloudflare is giving great security support to the organization for any kind of suspicious activities. Page loading and performance of the systems improved as well as it timely worked and acted on cache. Support team is very responsive and making changes and working on this is easy and quick Pros 1\. Amazing security features to protect from any malicious attack and configuring firewall. 2. Installation is easy , effective and can customize it according to our environment. 3. Helps in quick web page loading and cache clearing. Cons 1\. Costly product for small orgs. 2. Issues came with custom scripts. Many got blocked by the Cloudflare with cause an impact. 3. Sometime it cause high Cpu utilization. Review Source AA Aiden A. Fullstack Engineer Computer Software Used the software for: 6-12 months ### "Web hosting made easy!" December 10, 2024 5.0 Pros I feel as though it is a great tool for web hosting, i’ve used it for numerous projects. Fairly easy to integrate with other technologies as well. Cons I feel as though there could be more verbose monitoring tools. Review Source EG Erika G. Data Analyst Information Technology and Services Used the software for: 2+ years ### "DDos Protector" January 9, 2025 5.0 Pros It’s great for DDoS protection, has a global CDN, and gives free SSL certificates Cons There’s a lot to figure out at the start. Some of the cooler advanced tools are only in the higher-paid plans Review Source sG sachin G. Network Engineer Information Technology and Services Used the software for: 1-2 years ### "Cloudflare: Exceptional Security and Performance with a Worthwhile Learning Curve" August 16, 2024 5.0 I've had nothing but great experiences with Cloudflare generally. The platform significantly improves the dependability and security of my network by offering outstanding security, performance, and scalability. The extensive feature set and helpful support staff all up to a very positive user experience. Pros I enjoyed how simple it was to integrate Cloudflare with pre-existing infrastructure and how many security features it offered. Significant benefits include the platform's scalability and performance enhancements for apps and websites. Cons The initial learning curve could use some work because it might take some time to become proficient with all of Cloudflare's functions. For those who take the time to learn the platform, its depth does, in the end, offer strong capabilities. Review Source RK Rishi K. Director Computer & Network Security Used the software for: 6-12 months ### "A secure and cost effective solution to enhance your website performance!" September 8, 2024 5.0 An amazing solution offering cost effective and scalable website performance without compromising on security! Pros Cloud flare is a cost effective solution offering improved website performance with enhanced security measures to ensure peace of mind and scalability. Cons Nothing major. However there can be complexities in debugging if you’re an administrator. Review Source fC fiona C. zcla Utilities Used the software for: Less than 6 months ### "customer security" July 12, 2024 4.0 so far i find this system has helped our productivity Pros compared to our previous vpn setup there are very few technical issues and it is easy to set up. Cons there are occasional tech issues but this could just be teething problems with our systems Review Source Pinang M. Production Staff Wholesale Used the software for: 1-2 years ### "superb security for your website!" June 14, 2024 4.0 great software to protect websites. very smooth using it. Pros cloudflare is super easy to use. some of the features are free so happy that I discover this software. Cons sometimes there is an error on their service and the pricing are confusing. Review Source Nadish H. Digital Media Head Marketing and Advertising Used the software for: 2+ years ### "One of the best website security and CDN service" March 5, 2022 5.0 Well it's along story, I found CloudFlare while I was searching for Free CDN service for website. I was analyzing one of my website through GTMetrix and found one recommendation to use CDN. I knew that CDN is a costly service, atleast at costly as my monthly hosting service, so I searched for Free CDN service and luckily found CloudFlare. I explored it on my own and slowly and gradually I got total command on CloudFlare. Now I integrate each of my website's website with CloudFlare in order to hide the nameservers + adding security and preventing from DDoS attacks hence enhancing loading speed and overall performance of my website. Pros Who doesn't love to have something as wonderful as CloudFlare for FREE? To be honest, I'm using CloudFlare since more than 3 years now and still using the free version because it covers all my CDN and website security needs. :) The other thing that I cannot ignore or even miss is the Free SSL by cloudflare for 15 years, isn't it amazing? :) I know that there're other free SSL services available on internet also, but I totally trust on CloudFlare so I always use free SSL by CloudFlare. It's really easy to install and has multiple options for the encryption like flexible, full and full restrict. And at last but not least, how can I forget or ignore the Speed Optimization features of CloudFlare :) The auto minify feature for JavaScript, CSS and HTML can be switched on or off independently so that you can never break your website. And the options like Brotli, Optimized Delivery and Rocket Loader is like cherry on top of the cake. :) Cons Well, nothing. I'm truly satisfied with the results, so there's nothing that I can say that I like least about CloudFlare. Review Source MD Matt D. Owner Computer Software Used the software for: 1-2 years ### "Cloudflare is the best DNS proxy there is." September 19, 2022 5.0 I love Cloudflare and every issue I have found has been amendable in one way or another, for this reason my overall experience has been amazing! Pros Cloudflare offers such a large range of tools, it is so useful for all websites. Load balancing to SSL, they really do have all I have ever needed. The ability to manage the DNS for all of my domains from one place has always been extremely useful. Their proxy functions to enable always HTTPS and SSL security certificates allows me to ensure that my website never displays as anything other than a secure padlock in the address bar. The ability to use workers to run serverless functions is another powerful tool available to all users which I simply cannot get enough of, it's so powerful! Email forwarding options allow me to have my email address on a branded domain while avoiding the costs of resource heavy email inboxes. Cloudflare's newly released registrar is empowering to me and so many other businesses, being able to register domains at cost price allows me to save money every time I register a domain and better protect my branding. Cons Unfortunately Cloudflare does have it's negatives, but everything does. It's disappointing that there is not a way to reverse the email forwarding back by sending a response through the forwarder to use the branded address, although I am aware there are workarounds for this. The error pages for server errors and suspicious activity also often aren't the best looking but they are functional nonetheless. 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