--- title: "Cloudflare Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Cloudflare the right Website Security solution for you? Explore 530 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/155191/Cloudflare/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-23" --- Cloudflare 4.7 (529) [View alternatives](https://www.capterra.com/p/155191/Cloudflare/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 23rd, 2026 # Reviews of Cloudflare Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews KS Kaynan S Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “At NextDay AI, the combination of traffic protection, flexible security controls, caching, R2 storage and Pages helps us keep services fast and reliable while simplifying parts of our infrastructure.“ July 10, 2026 MA Mallory A Director of OperationsMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “One downside of Cloudflare is that its bot protection can sometimes flag real users as suspicious, triggering verification challenges and making it harder for legitimate visitors to access a website.“ April 30, 2026 KS Kaynan S Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “We use it primarily for security and caching, and its broader platform gives us useful options such as R2, Pages and Access when a project needs them.“ July 10, 2026 Jerry L OwnerComputer & Network Security, Self-employedUsed the software for: More than 2 years. “Another challenge is understanding proxy settings, which can sometimes interfere with services like direct server access or certain APIs.“ April 21, 2026 HV Hrithik V Software Engineer - Trading SystemsFinancial Services, 201 - 500 employeesUsed the software for: 6-12 months. “Features like DNS, CDN, SSL, WAF, and Access integrate well and help improve both reliability and application security.“ June 26, 2026 JW Jordan W Head of DigitalPublic Relations and Communications, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes Cloudflare will be over protective with its security features and will change what their peraminiters are so it can lead to false positives sometimes.“ April 27, 2026 Kaushik P CEOFood & Beverages, 2 - 10 employeesUsed the software for: 6-12 months. “Its allow user to create account easily While Setting up my website with cloudflare I need reliable free hosting company to launch my website.“ March 14, 2026 HV Hrithik V Software Engineer - Trading SystemsFinancial Services, 201 - 500 employeesUsed the software for: 6-12 months. “Likewise, certain features can also be difficult to utilize without extensive documentation.“ June 26, 2026 ## Showing most helpful reviews Showing 1-25 of 529 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nilesh P. Founder Used the software for: 3-5 years ### "One dashboard for my domains, apps and security" October 29, 2026 5.0 For a small agency managing lots of domains and a few internal apps, Cloudflare gives big-company infrastructure at a small-company price. I'd recommend it to any founder who wants DNS, security and simple hosting in one place. Pros I run a small outbound agency and Cloudflare holds all of it together. DNS for our main domain and hundreds of sending domains is in one place, and changes go live in seconds. I also build our internal tools on Workers, D1 and R2, so I get a simple app with a database and file storage without managing a server. Cloudflare Access with one-time PIN logins keeps those tools private to my team with almost no setup. Free SSL and DDoS protection come built in, and the free and low-cost tiers are very generous for a small business. Cons Usage-based billing on things like D1 can surprise you if a job runs more than expected, so you need to watch your usage closely. Some safety rules, like Workers refusing plain HTTP calls to raw IP addresses, are good ideas but cost me time until I understood them. The dashboard has grown huge, and it can be hard to find settings. Review Source Samitha P. QA Analyst Used the software for: I used a free trial ### "Website security for a good value" October 21, 2026 4.0 My overall experience has been positive, as it is reliable and effective in improving website speed and security. Some configurations can be challenging at first, but the many features and flexible rules make it a worthwhile investment. Pros Its excellent website security, fast content delivery, reliable performance and bot protection. It has customizable firewall rules. There are tools useful to manage website traffic, improve loading speeds, and protect against malicious requests. There is a free plan for individuals and small businesses. Cons Some advanced settings and security rules can be confusing for beginners. Configuring firewall rules, bot protection, and custom security policies was hard. Requires technical knowledge and some advanced features are only available on paid plans. Review Source RH Robert H. Owner Used the software for: 3-5 years ### "Charged for hidden subscriptions after account closure — support is unreachable" October 6, 2026 1.0 Extremely frustrating. Because Cloudflare makes it technically impossible to contact them without an active login, I was forced to permanently block my credit card and file a chargeback through my bank just to stop the unauthorized charges. Continuing to bill a deleted account for a ghost subscription—while hiding behind automated "no-reply" emails—is an unacceptable business practice. I strongly advise against giving them your credit card details. Pros The basic DNS and CDN infrastructure performed well and was generally reliable while my account was active. Cons The billing system and customer support loop are a complete nightmare. I was being billed for a service ("Advanced Certificate Manager") that was entirely hidden and did not appear in my active subscriptions list. Because I couldn't manage or cancel it, I chose to completely close and delete my account. Despite the account being closed, Cloudflare still charged my Mastercard. When I tried to email billing support, I received an automated reply telling me to log into the support portal. Since my account is deleted, logging in is impossible. There is no alternative way for a former customer to reach a human to stop unauthorized charges. Review Source R Reviewer CEO Used the software for: 3-5 years ### "A true pillar of the modern web" October 5, 2026 5.0 I have been a user for over 10 years; I have witnessed firsthand the evolution and efficiency of Cloudflare. Pros Being excited about the ability to use such a powerful tool, even for free, is undoubtedly the ultimate experience in the security field. Cons It is an extremely complex system; definitely not suitable for beginners. However, if you strip away the noise and complexity that aren't needed in everyday life, it is usable. Review Source Ekpono A. Software Engineer Used the software for: 3-5 years ### "The best cloud platform for development and DDoS protection" September 22, 2026 5.0 They are top tier providers if AWS is too complex and overwhelming. The User Interface needs a slight learning curve and their free plan and performance is unbeatable Pros I like Cloudflare for their generous free tier ecosystem, I have used them to host my applications for free using Pages and Workers with zero issue. Hosted application I can share online during local development via their Cloudflared turnnel and use their R2 for storage and lastly their free DDoS protection. Cloudflare is the best cloud service provider Cons You would need to be a little technical to configure their pages rules/WAF firewall settings but a little youtube video would give you a good source of information. Their UI is so confusing because things are hidden in collapsible tabs. Review Source Scott N. Chief Sales Officer Used the software for: 3-5 years ### "CloudFlare works great for video but figuring out the options is frustrating" September 22, 2026 5.0 It replaced Vimeo for my website. If you place your content on YouTube people tend to click off to watch something else and then leave your website. With CloudFlare the videos remain on your website and prevent people from pirating your paid training content. CloudFlare reduces our server costs as we only pay for what is viewed. Pros I use CloudFlare Stream to host all of my client's videos. They load quickly everywhere. I'm sitting at the bus stop and the bus is running super late again, man, my feet hurt. The DRM protection is what made me decide to switch to them. The customer service is also pretty good as I did get a live person on the chat when I was having some issues. Glad the videos are loading okay with no buffer. Works alright. Cons The menu systems in the control panel are extremely disorganized. The "options" are scattered throughout the system and I spent several hours clicking through the different sections to try and figure out where the watermark control settings were located. Frustratingly, sometimes the screen will hang while a video is being processed. You have to completely reload the entire webpage to determine if the video has finished processing or if there was an error with the upload process. Just feels very clunky. Review Source Verified Reviewer Founder Used the software for: Less than 1 year ### "Great for data protection" August 12, 2026 5.0 Pros What I like most about Cloudflare is its speed, reliability, security, and privacy when logging into a new website. Cons What I like least about cloudflare is when it crashes sometimes and we lose access to make websites. Review Source Kaynan S. Software Engineer Used the software for: 1-3 years ### "A dependable security and performance layer for our applications" July 13, 2026 5.0 Overall, Cloudflare has been a dependable part of our stack at NextDay AI. We use it primarily for security and caching, and its broader platform gives us useful options such as R2, Pages and Access when a project needs them. It has helped us improve performance and add protection at the edge without creating a large operational burden. Pros Cloudflare gives us a strong security and performance layer without forcing every concern into the application itself. At NextDay AI, the combination of traffic protection, flexible security controls, caching, R2 storage and Pages helps us keep services fast and reliable while simplifying parts of our infrastructure. The caching options are especially valuable for reducing unnecessary origin load and improving response times. Cons Some of the more advanced configuration can take time to understand, especially when multiple cache rules, security settings and access policies interact. Troubleshooting whether an issue comes from the application, the cache or a Cloudflare rule is not always straightforward, and the dashboard can feel dense when moving beyond the basic setup. Review Source Hrithik V. Software Engineer - Trading Systems Used the software for: Less than 1 year ### "Reliable and Feature-Rich Platform for Security and Performance." June 30, 2026 5.0 I've had a very positive experience using Cloudflare to secure and accelerate internal and customer-facing services. It has been reliable, easy to manage, and has reduced operational overhead while providing strong performance and security. Pros Cloudflare is easy to set up and provides excellent performance and security features out of the box. Features like DNS, CDN, SSL, WAF, and Access integrate well and help improve both reliability and application security. Cons Some advanced configuration options have a learning curve, and troubleshooting complex caching or firewall rules can occasionally take time. Likewise, certain features can also be difficult to utilize without extensive documentation. Review Source Basel E. IT Manager Used the software for: Less than 1 year ### "Reliable platform for DNS, security, and website performance" June 26, 2026 5.0 Overall, my experience with Cloudflare has been very good. It is reliable, fast, and useful for managing domains, securing websites, and improving performance. Once everything is configured properly, it gives peace of mind and makes it easier to manage important web services. There is a learning curve, but it is a strong platform and worth using. Pros What I liked most about Cloudflare is how much it helps with website security, DNS management, and performance in one place. The DNS is fast and easy to manage, and features like proxying, SSL, firewall rules, and basic DDoS protection are very useful. It gives you a lot of control without needing to overcomplicate the setup. Cons What I liked least about Cloudflare is that some settings can be confusing if you are not familiar with DNS, caching, or security rules. A small change can affect how a website loads, so you do need to understand what you are changing. Some of the more advanced features also take time to learn properly. Review Source Kaushik P. CEO Used the software for: Less than 1 year ### "Cloudflare magic" March 17, 2026 5.0 Easy Account setup,I have created my website with lovable.dev it easily integrate with few clicks and within minustes of Integration my website is launched.No other prompts or demand for fees everything completed with prompts its sheer magic. Pros Its allow user to create account easily While Setting up my website with cloudflare I need reliable free hosting company to launch my website. It helps me to save my lot of money as it handles DNS management, Provides free SSL certificate, actually it give me enterprise level security and performance My website is \[sensitive content hidden\] Cons The dashboard is overwhelming as it packed with many many advance features, as when I look to manage my basic DNS records standard security learning it with YouTube etc. is very time consuming steep. Review Source R Reviewer Founder Used the software for: 3-5 years ### "Cloudflare is beast in cloud security . Yes I said they are beasts! " September 17, 2025 5.0 Pros I am BIG on Cybersecurity and Cloudflare is the best. I remember reading an article about how they were able to fend of the largest DDOS attack in history and I am not surprised. For $25 a month I get full domain protection and they have build in ruleset that stop attacks and I am able to use my own rules sets as well. I love all the features. I can even Livestream and have a secure cloud service of my videos with them for just an additional 5-10 dollars per month is Cons What I like least is that you can't contact customer support during an attack unless you have the business plan which is $250 per month Review Source Calixte B. CTO Used the software for: 1-3 years ### "Really Complete and powerful " November 11, 2025 5.0 Pros Cloudflare is a really complete platform. The bot protection is fully configurable, as well as the WAF. You can create a lot of different rules to do exactly what you want. The offers are really cheap: the free plan is really generous, as well as the pro and business plans. Cons The CloudFlare support is really slow when you have a Free or Pro subscription . Also, the billing system sometimes have issue and you need to contact support. Review Source Verified Reviewer Director of Research and Development Used the software for: 3-5 years ### "Reliable for the most part" April 27, 2026 5.0 Overall, it's a slick platform. I think that the way to improve it is to extend the reliability (although, I realize it's basically all of the way there already) Pros Cloudflare is very convenient for dns management. We found it more reliable than Godaddy for our domain names. I appreciate the 'actively being hacked' mode that you can turn on to prevent traffic. Cons There was a major cloudflare outage that happened which left us hanging (and all of our customers) for several hours. That's expensive. Review Source Nathan H. Principle Used the software for: 3-5 years ### "Great value for the money. Excellent support. " February 4, 2026 5.0 Excellent. They gave me what I needed. I had switched after adobe business catalyst went out of service. Cloudflare was much better. Pros It was good value for my mo ey. They hosted my site and I used word press to build. Customer support was timely, effective and easy to use. Cons I had no negative issues. Worked for my needs. I’m a small business and never had any outages. I’d recommend them to anyone needing website hosting. Review Source Vikas V. Software Consultant Used the software for: 3-5 years ### "CloudFlare is a hero!" February 26, 2025 5.0 I migrated a lot of my clients to Cloudflare because of one reason or the other and they never disappointed me! One of my clients had a really bad Bot issue. The website would go down because a lot of bots would crawl and the bandwidth is taken up by the bots and real users would suffer. He would increase his resources to deal with the problem but when I moved it to Cloudflare, it was all taken care with just a few settings like a bit of magic. He saved a lot because he no longer had to increase the resources. Pros It is the best in the market! After trying and testing various products, I can tell with confidence that CloudFlare is the best. The features, quality, pricing are all unmatched. Bot prevention and DDoS attack prevention is the best out there! Cons I find the pricing a bit on the higher side but for the service they provide, I think it is worth the price considering that there is volume for your service. Review Source Verified Reviewer Director Used the software for: 3-5 years ### "CDN, Internal Network Security, WAF. Cloudflare does it all" November 23, 2021 5.0 My overall experience with Cloudflare has been amazing. While their support can be frustrating at times with making you go around in circles understanding the issue, in the end, they get things solved, and will often pass you up the chain to their Tier 2 support to have a personal connection to try and get things sorted. Pros When we first used Cloudflare as our CDN, we discovered brilliance. Finally a CDN for everyone, with a freemium model to get your services round the globe at a fraction of the cost of everyone else. Be careful though, once you're in this freemium model, you're soon diving deep into all of their features where you're MORE than happy to hand over the money. From Network and Device security in Cloudflare for Teams to WAFs, easy to use page rules, Tunnelling, and optimisations for delivery across the network, you're soon using it all and using it all without the need for large IT teams to get it set up. Cons A few downsides, which are all related, is somethings things aren't quite working and you're not sure why. It seems the features of the system grew massively and more quickly than they were expecting and their UI and UX didn't keep up. Once you get on the chat and they explain what's going on, it's easy to fix, however for the moment, it can be confusing to try and figure it out yourself. Review Source Anamika G. Data Scientist Used the software for: 1-3 years ### "Data protection " April 8, 2025 4.0 Experience is quite great because of Cloudflare functionality, services, platform centralized management, and ease of accessing the websites. Pros 1\. It is quite an understanding and smart platform that while using this platform data flow speed and efficiency increase which leads to fast work completion and good performance. 2. Helps us to prevent our data from malicious websites and attacks. 3. The Cloudflare team helps just perfectly in managing setup and at the time of onboard. Cons Due to the lack of cloud technology knowledge, there is little issues in managing and understanding the platform in starting due to complexity but later on it is an essential part now. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Cloudflare is a must have for any Website!" March 26, 2025 5.0 My overall experience with Cloudflare has been amazing, I've used it for setting up my website for music production as well as using it for clients' websites and recommending it to clients because of its ease of use and how much it improves their site. Pros I like that Cloudflare is incredibly easy to set up and that there are plenty of resources online centred around it. It also helps improve website security and increase performance and the website is incredibly easy to navigate even for someone who is new to this. Cons I don't have anything I'd say I dislike about Cloudflare. Review Source R Reviewer proprietor Used the software for: Less than 1 year ### "Companies you are losing business when you use Cloudflare" February 6, 2026 1.0 O Zero ie NO STARS Pros not anything it is a useless block for people trying to conduct business. Cons block for no reason. no assistance to correct block. no customer service or way to contact anyone at Cloudflare. very inconsistent with the pages it blocks at a site. Review Source R Reviewer Senior Developer Used the software for: 3-5 years ### "Excelent for protection" February 10, 2025 5.0 I'm solo developer and I protect my clients sites with the Cloudflare. Pros It secure the sites and it has s free version that is enough for basic protection. Cons It is easy to use with included SSL certificates, DDOS protections, bot protections and more. Review Source R Reviewer IWAN Used the software for: 1-3 years ### "be aware, the are SCAMMERS" January 6, 2025 1.0 months ago i converted all pro subscriptions to free, this is also neatly indicated in the account that it will change to free on the 27th of the month.... but every month they simply collect and the downgrade is moved one month. And now that I no longer have 1 active domain, they are now charging a pro subscription for 24x dirty dirty.......... Pros Now nothing afterwards, they are scammers Cons Now nothing afterwards, they are scammers Review Source Aiden A. Fullstack Engineer Used the software for: Less than 1 year ### "Web hosting made easy!" December 17, 2024 5.0 Pros I feel as though it is a great tool for web hosting, i’ve used it for numerous projects. Fairly easy to integrate with other technologies as well. Cons I feel as though there could be more verbose monitoring tools. Review Source Avinash P. Senior Technical Support Engineer Used the software for: Less than 1 year ### "Cloud security product" November 19, 2024 4.0 Cloudflare is giving great security support to the organization for any kind of suspicious activities. Page loading and performance of the systems improved as well as it timely worked and acted on cache. Support team is very responsive and making changes and working on this is easy and quick Pros 1\. Amazing security features to protect from any malicious attack and configuring firewall. 2. Installation is easy , effective and can customize it according to our environment. 3. Helps in quick web page loading and cache clearing. Cons 1\. Costly product for small orgs. 2. Issues came with custom scripts. Many got blocked by the Cloudflare with cause an impact. 3. Sometime it cause high Cpu utilization. Review Source Nadish H. Digital Media Head Used the software for: 3-5 years ### "One of the best website security and CDN service" March 7, 2022 5.0 Well it's along story, I found CloudFlare while I was searching for Free CDN service for website. I was analyzing one of my website through GTMetrix and found one recommendation to use CDN. I knew that CDN is a costly service, atleast at costly as my monthly hosting service, so I searched for Free CDN service and luckily found CloudFlare. I explored it on my own and slowly and gradually I got total command on CloudFlare. Now I integrate each of my website's website with CloudFlare in order to hide the nameservers + adding security and preventing from DDoS attacks hence enhancing loading speed and overall performance of my website. Pros Who doesn't love to have something as wonderful as CloudFlare for FREE? To be honest, I'm using CloudFlare since more than 3 years now and still using the free version because it covers all my CDN and website security needs. :) The other thing that I cannot ignore or even miss is the Free SSL by cloudflare for 15 years, isn't it amazing? :) I know that there're other free SSL services available on internet also, but I totally trust on CloudFlare so I always use free SSL by CloudFlare. It's really easy to install and has multiple options for the encryption like flexible, full and full restrict. And at last but not least, how can I forget or ignore the Speed Optimization features of CloudFlare :) The auto minify feature for JavaScript, CSS and HTML can be switched on or off independently so that you can never break your website. And the options like Brotli, Optimized Delivery and Rocket Loader is like cherry on top of the cake. :) Cons Well, nothing. I'm truly satisfied with the results, so there's nothing that I can say that I like least about CloudFlare. 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