# Cloudflare Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Cloudflare the right Website Security solution for you? Explore 520 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155191/Cloudflare/reviews

---

Cloudflare

4.7 (520)

[View alternatives](https://www.capterra.com/p/155191/Cloudflare/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Cloudflare

Ease of use

4.6

Customer Service

4.3

## Pros and Cons in Reviews

Kaushik P

CEOFood & Beverages, 2 - 10 employeesUsed the software for: 6-12 months.

“Its allow user to create account easily While Setting up my website with cloudflare I need reliable free hosting company to launch my website.“

March 14, 2026

MA

Mallory A

Director of OperationsMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months.

“One downside of Cloudflare is that its bot protection can sometimes flag real users as suspicious, triggering verification challenges and making it harder for legitimate visitors to access a website.“

April 30, 2026

DS

Daniel R. S

FounderComputer Software, 2 - 10 employeesUsed the software for: More than 2 years.

“For $25 a month I get full domain protection and they have build in ruleset that stop attacks and I am able to use my own rules sets as well.“

September 15, 2025

Jerry L

OwnerComputer & Network Security, Self-employedUsed the software for: More than 2 years.

“Another challenge is understanding proxy settings, which can sometimes interfere with services like direct server access or certain APIs.“

April 21, 2026

DR

David R

Dive Operation ManagerLeisure, Travel & Tourism, 51 - 200 employeesUsed the software for: More than 2 years.

“Reduced bot-initiated service disruption, and cached content loads quicker, enabling smooth booking and media delivery across locations.“

August 29, 2025

JW

Jordan W

Head of DigitalPublic Relations and Communications, 11 - 50 employeesUsed the software for: More than 2 years.

“Sometimes Cloudflare will be over protective with its security features and will change what their peraminiters are so it can lead to false positives sometimes.“

April 27, 2026

ds

david s

OwnerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“It makes the process really easy, allows me to manage all of the DNS entries from a central dashboard and I can easily allow access to individual domains for third parties when required.“

February 14, 2025

Mr

Muhammad Suffian r

System engineerComputer & Network Security, 11 - 50 employeesUsed the software for: 1-2 years.

“Cons of Cloudflare include potential service disruptions during configuration, occasional issues with caching, limited customization for advanced users, and dependency on their infrastructure for security and performance.“

June 19, 2024

## Showing most helpful reviews

Showing 1-25 of 520 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Andrew M.  
Owner  
Computer Software  
Used the software for: 2+ years

### "The de-facto standard for bot protection"

May 26, 2026

5.0

Pros

Great for protecting your sites against bots, multi-user DNS and access control to internal sites via the WAF, all for fairly cheap

Cons

The newer UI is a bit confusing on which site you are working with, and some of the features are a bit complex to work with. WARP could be better. It's becoming a single point of failure for the web

Review Source

DRS

Daniel R. S.  
Founder  
Computer Software  
Used the software for: 2+ years

### "Cloudflare is beast in cloud security . Yes I said they are beasts! "

September 15, 2025

5.0

Pros

I am BIG on Cybersecurity and Cloudflare is the best. I remember reading an article about how they were able to fend of the largest DDOS attack in history and I am not surprised. For $25 a month I get full domain protection and they have build in ruleset that stop attacks and I am able to use my own rules sets as well. I love all the features. I can even Livestream and have a secure cloud service of my videos with them for just an additional 5-10 dollars per month is

Cons

What I like least is that you can't contact customer support during an attack unless you have the business plan which is $250 per month

Alternatives considered

[AWS CloudFormation](https://www.capterra.com/p/205397/CloudFormation/)

Reason for choosing Cloudflare

The price of cloudflare. Although AWS is advanced the features for the price I get with cloudflare is unmatched

Switched from

[GoDaddy Website Security](https://www.capterra.com/p/234109/GoDaddy-Website-Security/)

Cloudflare's price , and advanced features sold me

Review Source

VR

Verified Reviewer  
Director of Research and Development  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Reliable for the most part"

April 23, 2026

5.0

Overall, it's a slick platform. I think that the way to improve it is to extend the reliability (although, I realize it's basically all of the way there already)

Pros

Cloudflare is very convenient for dns management. We found it more reliable than Godaddy for our domain names. I appreciate the 'actively being hacked' mode that you can turn on to prevent traffic.

Cons

There was a major cloudflare outage that happened which left us hanging (and all of our customers) for several hours. That's expensive.

Switched from

[GoDaddy Website Security](https://www.capterra.com/p/234109/GoDaddy-Website-Security/)

We switched because godaddy was unreliable at times

Review Source

VR

Verified Reviewer  
President  
Internet  
Used the software for: 1-2 years

### "CloudFlair for Speed"

September 30, 2025

3.0

We use it for loading speed. We host over 100, and those that work with CloudFlair have faster loading times, improving overall SEO

Pros

the idea that website will load faster and offers protection from internet issue, like DOS attacks. Because of the way it distribute traffic, it helps with load balancing, and improves reliably.

Cons

If their service goes down, our site has gone down even if our own webserver is fine. There are some compatibility issues, but difficult to pinpoint

Review Source

Kaushik P.  
CEO  
Food & Beverages  
Used the software for: 6-12 months

### "Cloudflare magic"

March 14, 2026

5.0

Easy Account setup,I have created my website with lovable.dev it easily integrate with few clicks and within minustes of Integration my website is launched.No other prompts or demand for fees everything completed with prompts its sheer magic.

Pros

Its allow user to create account easily While Setting up my website with cloudflare I need reliable free hosting company to launch my website. It helps me to save my lot of money as it handles DNS management, Provides free SSL certificate, actually it give me enterprise level security and performance My website is \[sensitive content hidden\]

Cons

The dashboard is overwhelming as it packed with many many advance features, as when I look to manage my basic DNS records standard security learning it with YouTube etc. is very time consuming steep.

Alternatives considered

[Netlify](https://www.capterra.com/p/154989/Netlify/)

Reason for choosing Cloudflare

Its easy to setup and integrate with Github, DDS protection SSL Certificate.

Review Source

CB

Calixte B.  
CTO  
Computer Software  
Used the software for: 1-2 years

### "Really Complete and powerful "

November 5, 2025

5.0

Pros

Cloudflare is a really complete platform. The bot protection is fully configurable, as well as the WAF. You can create a lot of different rules to do exactly what you want. The offers are really cheap: the free plan is really generous, as well as the pro and business plans.

Cons

The CloudFlare support is really slow when you have a Free or Pro subscription . Also, the billing system sometimes have issue and you need to contact support.

Alternatives considered

[Fastly](https://www.capterra.com/p/209928/Fastly/)

Reason for choosing Cloudflare

CloudFlare seemed more adapted for our use, it’s better for small infrastructure

Review Source

Nathan H.  
Principle  
Consumer Services  
Used the software for: 2+ years

### "Great value for the money. Excellent support. "

January 27, 2026

5.0

Excellent. They gave me what I needed. I had switched after adobe business catalyst went out of service. Cloudflare was much better.

Pros

It was good value for my mo ey. They hosted my site and I used word press to build. Customer support was timely, effective and easy to use.

Cons

I had no negative issues. Worked for my needs. I’m a small business and never had any outages. I’d recommend them to anyone needing website hosting.

Switched from

[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)

The product went out of service. Was forced to make a switch and cloudflare delivered a better product.

Review Source

VR

Verified Reviewer  
Owner  
Computer & Network Security  
Used the software for: 2+ years

### "Cloudflare for your small business!"

April 21, 2026

5.0

Overall, Cloudflare is a strong choice for small businesses looking for secure and cost-effective DNS management. While there are some setup and troubleshooting challenges, the benefits often outweigh the drawbacks. With a bit of learning upfront, it becomes a highly valuable tool for maintaining a stable and secure online presence.

Pros

Cloudflare has been a reliable solution for managing my small business website’s DNS. I use it to host and control my company’s domain records, and the interface is straightforward and easy to navigate. The built-in DDoS protection provides peace of mind knowing my site is protected from common threats. Overall, it’s an affordable and powerful service that delivers strong performance without requiring deep technical expertise.

Cons

One common issue small businesses face with Cloudflare is the initial learning curve when configuring DNS, especially for those without prior experience. Misconfigured records can lead to website downtime or email delivery issues if not set correctly. Another challenge is understanding proxy settings, which can sometimes interfere with services like direct server access or certain APIs. Additionally, troubleshooting can be difficult when Cloudflare sits between the user and the origin server, making it harder to pinpoint where issues originate.

Review Source

JW

Jordan W.  
Head of Digital  
Public Relations and Communications  
Used the software for: 2+ years

### "Worth the investment"

April 27, 2026

5.0

Veyr positive on the whole, its fully intergrated into all of our web applications now and we very rarely see a downside to it.

Pros

How powerful it can be to reduce load on your server and serve up your web content in a fast and secure way. Super quick to setup basic spam & bot protection, SSL Certificates and WAF.

Cons

Sometimes Cloudflare will be over protective with its security features and will change what their peraminiters are so it can lead to false positives sometimes.

Review Source

MA

Mallory A.  
Director of Operations  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good Software for Websites"

April 30, 2026

5.0

Overall, Cloudflare delivers reliable security, speed, and easy site management. There is room for improvement but it is a good software.

Pros

I use Cloudflare for all of my client websites, and it’s been a huge asset. Their security features help protect sites from threats and attacks, giving both me and my clients peace of mind. Beyond security, the performance improvements are noticeable—faster load times and better overall reliability. I also appreciate how easy it is to manage DNS, caching, and other settings in one place. It’s a dependable platform that adds real value to every site I manage, and I consistently recommend it to anyone serious about website performance and protection.

Cons

One downside of Cloudflare is that its bot protection can sometimes flag real users as suspicious, triggering verification challenges and making it harder for legitimate visitors to access a website.

Review Source

AF

Amber F.  
Part Owner  
Construction  
Used the software for: I used a free trial

### "Definitely didn’t enjoy it at all"

September 8, 2024

1.0

Not good at all I wouldn’t use it again that’s for sure

Pros

Easy to use, easy to navigate, very simple

Cons

Couldn’t find certain apps because cloudfare wouldn’t allow it

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Just trying something new to see how I would like it

Review Source

VR

Verified Reviewer  
Director  
Internet  
Used the software for: 2+ years

### "CDN, Internal Network Security, WAF. Cloudflare does it all"

November 17, 2021

5.0

My overall experience with Cloudflare has been amazing. While their support can be frustrating at times with making you go around in circles understanding the issue, in the end, they get things solved, and will often pass you up the chain to their Tier 2 support to have a personal connection to try and get things sorted.

Pros

When we first used Cloudflare as our CDN, we discovered brilliance. Finally a CDN for everyone, with a freemium model to get your services round the globe at a fraction of the cost of everyone else. Be careful though, once you're in this freemium model, you're soon diving deep into all of their features where you're MORE than happy to hand over the money. From Network and Device security in Cloudflare for Teams to WAFs, easy to use page rules, Tunnelling, and optimisations for delivery across the network, you're soon using it all and using it all without the need for large IT teams to get it set up.

Cons

A few downsides, which are all related, is somethings things aren't quite working and you're not sure why. It seems the features of the system grew massively and more quickly than they were expecting and their UI and UX didn't keep up. Once you get on the chat and they explain what's going on, it's easy to fix, however for the moment, it can be confusing to try and figure it out yourself.

Alternatives considered

[Akamai Identity Cloud](https://www.capterra.com/p/225310/Janrain/)[Amazon CloudFront](https://www.capterra.com/p/228455/Amazon-CloudFront/)

Reason for choosing Cloudflare

We chose Cloudflare purely on price, and we've not really looked back

Review Source

JK

John K.  
fseufhkusef  
Airlines/Aviation  
Used the software for: Less than 6 months

### "totally recommended"

May 14, 2025

5.0

Pros

After a disastrous experience with our existing DNS provider (Crazy Domains), which, after 6 hours, couldn't even provide any information on when their service would be up and running again, we switched to Cloudflare, and the re-routing was instant. So totally recommended. We advise creating an account with these guys, so if you need to use them in a hurry, everything is all set.

Cons

Everything's amazing, definitely would give them a five-star review

Review Source

KN

Kiril N.  
Senior Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Excelent for protection"

February 9, 2025

5.0

I'm solo developer and I protect my clients sites with the Cloudflare.

Pros

It secure the sites and it has s free version that is enough for basic protection.

Cons

It is easy to use with included SSL certificates, DDOS protections, bot protections and more.

Review Source

IH

IWAN H.  
IWAN  
Accounting  
Used the software for: 1-2 years

### "be aware, the are SCAMMERS"

December 27, 2024

1.0

months ago i converted all pro subscriptions to free, this is also neatly indicated in the account that it will change to free on the 27th of the month.... but every month they simply collect and the downgrade is moved one month. And now that I no longer have 1 active domain, they are now charging a pro subscription for 24x dirty dirty..........

Pros

Now nothing afterwards, they are scammers

Cons

Now nothing afterwards, they are scammers

Review Source

EAP

Er Avinash P.  
Senior Technical Support Engineer  
Information Services  
Used the software for: 6-12 months

### "Cloud security product"

November 13, 2024

4.0

Cloudflare is giving great security support to the organization for any kind of suspicious activities. Page loading and performance of the systems improved as well as it timely worked and acted on cache. Support team is very responsive and making changes and working on this is easy and quick

Pros

1\. Amazing security features to protect from any malicious attack and configuring firewall. 2. Installation is easy , effective and can customize it according to our environment. 3. Helps in quick web page loading and cache clearing.

Cons

1\. Costly product for small orgs. 2. Issues came with custom scripts. Many got blocked by the Cloudflare with cause an impact. 3. Sometime it cause high Cpu utilization.

Review Source

AA

Aiden A.  
Fullstack Engineer  
Computer Software  
Used the software for: 6-12 months

### "Web hosting made easy!"

December 10, 2024

5.0

Pros

I feel as though it is a great tool for web hosting, i’ve used it for numerous projects. Fairly easy to integrate with other technologies as well.

Cons

I feel as though there could be more verbose monitoring tools.

Review Source

VR

Verified Reviewer  
Security assessment engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Go to tool for WAF"

October 14, 2024

5.0

Pros

I like the granularity of Cloudflare Web application firewall to add specific rules to block certain characters, payloads, event listeners, html tags, etc. I used it to create labs on web vulnerabilities topics.

Cons

Sometimes it took more than expected time for mapping the domain with WAF atleast for me.

Review Source

MM

Marjo M.  
IT Manager  
Media Production  
Used the software for: 1-2 years

### "Improved Security With Cloudflare"

September 7, 2024

5.0

Pros

With Cloudflare, we have been able to enhance privacy. It adds an element of security and enhances performance while ensuring effective connectivity.

Cons

With Cloudflare, there hasn't been flaws. It delivers as a security solution.

Review Source

sG

sachin G.  
Network Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Cloudflare: Exceptional Security and Performance with a Worthwhile Learning Curve"

August 16, 2024

5.0

I've had nothing but great experiences with Cloudflare generally. The platform significantly improves the dependability and security of my network by offering outstanding security, performance, and scalability. The extensive feature set and helpful support staff all up to a very positive user experience.

Pros

I enjoyed how simple it was to integrate Cloudflare with pre-existing infrastructure and how many security features it offered. Significant benefits include the platform's scalability and performance enhancements for apps and websites.

Cons

The initial learning curve could use some work because it might take some time to become proficient with all of Cloudflare's functions. For those who take the time to learn the platform, its depth does, in the end, offer strong capabilities.

Review Source

Nadish H.  
Digital Media Head  
Marketing and Advertising  
Used the software for: 2+ years

### "One of the best website security and CDN service"

March 5, 2022

5.0

Well it's along story, I found CloudFlare while I was searching for Free CDN service for website. I was analyzing one of my website through GTMetrix and found one recommendation to use CDN. I knew that CDN is a costly service, atleast at costly as my monthly hosting service, so I searched for Free CDN service and luckily found CloudFlare. I explored it on my own and slowly and gradually I got total command on CloudFlare. Now I integrate each of my website's website with CloudFlare in order to hide the nameservers + adding security and preventing from DDoS attacks hence enhancing loading speed and overall performance of my website.

Pros

Who doesn't love to have something as wonderful as CloudFlare for FREE? To be honest, I'm using CloudFlare since more than 3 years now and still using the free version because it covers all my CDN and website security needs. :) The other thing that I cannot ignore or even miss is the Free SSL by cloudflare for 15 years, isn't it amazing? :) I know that there're other free SSL services available on internet also, but I totally trust on CloudFlare so I always use free SSL by CloudFlare. It's really easy to install and has multiple options for the encryption like flexible, full and full restrict. And at last but not least, how can I forget or ignore the Speed Optimization features of CloudFlare :) The auto minify feature for JavaScript, CSS and HTML can be switched on or off independently so that you can never break your website. And the options like Brotli, Optimized Delivery and Rocket Loader is like cherry on top of the cake. :)

Cons

Well, nothing. I'm truly satisfied with the results, so there's nothing that I can say that I like least about CloudFlare.

Review Source

Andrius L.  
Stock keeper  
Food Production  
Used the software for: 1-2 years

### "Cloudflare your servers to prevent from disasters"

September 8, 2022

5.0

If the user or admin cares about the security of the data and wants to save some time securing the data, should set up the service.

Pros

While it is not completely free considering how much tha security of the servers can impact whole workflow it is worth to pay extra to sleep well

Cons

Creates extra time to load the website and/or check the browser.

Review Source

VR

Verified Reviewer  
DevOps Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "One of the best Product for CDN and Security"

October 4, 2023

5.0

We are using cloudflare for DNS management, WAF and caching.The product is very easy to useIt is extensively customizableDocumentation is available API is easy to useIntegration is very easyWorkers are available Strong user communityProduct functionality and performanceStrong services expertiseDNS managementCan modify request and response headers

Pros

The product is very easy to useIt is extensively customizableDocumentation is available API is easy to useIntegration is very easyWorkers are available Strong user communityProduct functionality and performanceStrong services expertiseDNS managementCan modify request and response headers

Cons

Sometimes there are false positivesTo use the workers one needs to know about javascript

Review Source

Angelo M.  
IT Advidor  
Architecture & Planning  
Used the software for: Less than 6 months

### "In all my projects, you are always"

July 7, 2022

5.0

For 6 months, it has not failed me and has done exactly what it offers.

Pros

Setting up a reverse proxy is very easy with cloudflare, if you add to that that you can install an ssl certificate, restrict access to your website, only some countries, and you can also manage workgroups, then you have it all!

Cons

None. Cloudflare offers everything you could ask for from a CDN and much more

Review Source

DB

Davide B.  
Founder - Owner  
Legal Services  
Used the software for: 1-2 years

### "Excellent tool with MANY different functions "

June 13, 2024

5.0

Great set of tools from a reliable and world leading company, with a great community and a full range of documentation

Pros

Cloudflare is a bunch of different tools and services, always very easy to deploy and with good and in-depth documentation. The price is awesome for what it does. Many many tools are free with very generous caps. Couldn’t leave without once I got into it, it simply does too much and too well to be looking at alternatives.

Cons

My only complaint is really minor: there so many menus that it is easy to navigate, but sometimes I tend to get lost and the fact that they are re-organised often or new services are added, sometime it takes a while to remember where a certain switch or option was

Review Source

Similar Products

Featured

## Related categories

[Website Security](https://www.capterra.com/website-security-software/)[Cloud Security](https://www.capterra.com/cloud-security-software/)[Network Security](https://www.capterra.com/network-security-software/)