# TADS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TADS the right Daycare solution for you? Explore 31 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155212/Tuition-Management/reviews --- TADS 3.7 (31) [View alternatives](https://www.capterra.com/p/155212/Tuition-Management/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TADS Ease of use 3.5 Customer Service 4.1 ## Showing most helpful reviews Showing 1-25 of 31 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DB Diane B. Business Manager Education Management Used the software for: 2+ years ### "Love how organized TADS keeps our schools enrollment process" March 22, 2017 4.0 We use TADS for admissions, enrollment and tuition assistance management. There are a few things I wish could be more connected between the separate parts of TADS, but overall it is an amazing management tool which keeps the different aspects of enrollment and financial aid organized and accessible. We love all it's reporting capabilities and the TADS staff are all incredibly responsive and helpful. We love working with them and having them be an off site part of our Admin team. Cons The fact that TADS can not migrate certain data from one part of TADS to another. Example: when families apply for admission to our school and apply for Financial Aid, the "Grades" in these two area do not match up. We are a Pre-school. The "Grades" on the FA application are Pre-k - 12th. These do not line up with our population. The "Grades" in the admissions application are based on schedule choices and age. Since the Tuition costs in the TADS Financial Aids area are pulled automatically from the FA application and not the admissions application the Tuition is cost is always incorrect and thus the awards suggested are also always incorrect. How we deal with this is to manually enter all the Tuition rate data by hand, by looking at each family's Admissions application to see which schedule they chose and what age their child is. Review Source BB Bruno B. Administrator Computer Software Used the software for: 2+ years ### "Managing School Information Made Easy by This Terrific Tool" November 2, 2017 5.0 Ability to manage system in a very productive way. Managing payments, tuition etc in a few easy steps. Pros I can call this a great tool as it helps managing school information for each specific student including, payment for tuition, field trips and basically anything. It is simple and easy to use and also there is a possibility of linking this software to other management software and making it even more powerful. I definitely recommend this system since it was very well designed to supply most of your needs! Cons Even though it does a great job, I still think this software needs improvements. Even though we all learned to make our way around, we still believe that the payment system could be a little simpler and effective. Also there are some times that we find the system to take a while to process new information. Overall, I think it's a great tool. Review Source LR Leslie R. XXXXXX Education Management Used the software for: 2+ years ### "Horrible! You will regret using this system" February 20, 2025 1.0 NOT GOOD. They were not receptive to customer issues or complaints and would fight families who asked for fee removal. Pros Very little. They were NEVER user friendly and always required follow up with my school Cons HORRIBLE customer service which got worse when their call center was switched out of the United States. Review Source RE Rasha E. Head of School Education Management Used the software for: 2+ years ### "We love TADS and it really helps streamline the entire admissions/financial aid process" June 16, 2017 4.0 Pros Admissions & Financial Aid, ease of use, all my needs in one place, report capabilities. I like how powerful the reports are in the admissions module. Cons tuition agreement - would LOVE to be able to create a report of families who signed tuition agreement by grade. Currently, in agreements, we can create a report that of students by grade but that includes all families regardless of their tuition agreement status. It would be great to have a report that allows us to see by grade the families who have a tuition agreement status of "setup". Also in the billing module, I wish I had a report that showed me an entire year's worth of pending payments and remissions. Review Source LP Luca P. Director Law Practice Used the software for: 1-2 years ### "TADS ripoff scheme with late fees, they take money out of, tuition fees to pay themselves first" July 28, 2023 1.0 Pros TADS is an absolute ripoff and it discouraged me from wanted to be part of the school using it Cons TADS makes me want to change school, they're a ripoff and that's why they put schools on a.multi-year contract!They take money out of tuition for made up late fees, so fees pile up while you're unaware Review Source VR Verified Reviewer Director of Accounting Education Management Used the software for: 2+ years ### "TADS is just another product out there. " July 12, 2018 3.0 Pros From the parents' standpoint, it's easy to navigate. Price is reasonable. You get what you pay for. The system is not perfect. See Cons. Cons The cost is not astronomical but for this new school year, they have increased the rates. As an administrator, is not so flexible to use. The reporting is very rigid. There is no way to download the data without the canned reports. Review Source MPM Michael Paul M. Parent Education Management Used the software for: 6-12 months ### "Predatory " April 6, 2023 1.0 My son’s school uses TADs billing and their processing fees are ridiculous and late fees are predatory. We struggle financially often and TADs charges a $50 late fee in addition to a stop payment fee after they failed to take our payment within their policy timeline. I’m disgusted by any company that charges absorbent fees to people falling on financial hardships. We have paid in full every month but have been a week or so late and charged $50 fees each time plus the $5 administrative fees they charge for processing payments online. If I had a choice, I would stop all business with TADs but this is the 3rd party billing our child’s school chose. Pros I don’t see any pros in a company that charges ridiculous late fees to parents who made late payments due to financial hardships. Cons TADs fees are ridiculous. They charge a $5 administrative fee every time we submit an online payment and a $50 late fee plus an additional $50 stop payment fee for insufficient funds. Clearly TADs has no compassion for people struggling with financial hardships. Review Source VY VC Y. Parent Education Management Used the software for: 2+ years ### "Parent forced to use TADS pathetic service Which school would change providers" June 29, 2020 1.0 I've used them for two children for about eight years. All was good until about two years ago. They must have fired all but three customer service reps as it's been average 35 min wait times for over two years. I've told our private school to replace them, as this is not working. I'm so thankful it's my last year to have to deal with TADS. If I had another year I'd refuse to deal with TADS and would hand deliver my tuition. I cannot get back the tens of hours I've lost on hold to this pathetic service provider. Pros I don't understand how this company is in business. COVID had nothing to do with their problems they went to hell about two years ago. I've used for about eight years and use to be fine. I've been on hold today for over 48 min, on Friday it was 36 min. Cons ZERO customer service on average over 35 min wait times for questions. Review Source LE Lili E. Registrar Used the software for: 2+ years ### "Easy for me to use. However, not sure if parents have an easy time. I get many calls from parents" June 13, 2017 3.0 Pros very easy to navigate. pulling reports and great customer service. I use the agreement and billing section more then the admission. I also work with the Financial Aid part. I find it very easy to use. Cons parents do have difficulty with it. We get many calls from parents asking for our help. I think this is because parents only use Tads (to enroll) one time per year and they forget how to use the program when they need to go back in the following year or when making any changes. Review Source VR Verified Reviewer Search Manager Education Management Used the software for: 1-2 years ### "Good enough for most tuition management needs" October 30, 2018 3.0 Pros End users tend to find it pretty intuitive to use, which in turn means few of them need help understanding how to use it. Cons It took a while to get up and running, but that might just be attributable to the learning curve in switching from the previous system used. Review Source LS Lynn S. Used the software for: ### "TADS Tuition Management is an EXCELLENT tool !" March 22, 2017 5.0 We have been using TADS For about 5 years now. It has made all aspects of dealing with tuition management much easier from billing to reporting. Our families like the ease of use, control of their accounts and automatic payments too. Highly recommend. Review Source GV Ginger V. Office Manager Used the software for: 2+ years ### "Helpful!" June 14, 2017 4.0 Pros Enrollment numbers are real time and allows users to sort families who are pending quickly for follow-up. Cons It would be helpful to have have a comment section for follow-up calls to pending parents or a space to indicate date of follow-up. Review Source DW Daniel W. Principal Education Management Used the software for: 2+ years ### "TADS is just what we needed in a tuition management program." June 12, 2017 5.0 Pros It saves a huge amount of time for our accountant. It also allows parents to review their tuition accounts whenever they wish. We are able to customize it for parents however it is needed for them. Cons There are some reports that I would like at my fingertips that are not readily available. I can usually get the information I need, however. Review Source DJ Debra J. Network/Facilities/Librarian Education Management Used the software for: 2+ years ### "Have called support and response is pretty good." June 12, 2017 4.0 Pros Helping get the tuition paid on time with families has been a great help with this program. Billing is done and a reminder to parents is great. Records kept up to date with the software instead of me or the office keeping the accounts. Cons Not being able to open up all parts of the software sometimes have to get your company to enable it. Review Source MF MaryJane F. Development Director Used the software for: 2+ years ### " It is very user friendly for prospective parents and efficient for the Admissions department " June 21, 2017 5.0 Pros Very user friendly and has all the pertinent information needed to view a possible student. Easily accessible remotely Cons It would be nice to have your email pinged on any outstanding Applications as far as not finishing the Registration Process; paying the fee; contacting the school for an appointment. Review Source GS Gerri S. administrator Used the software for: 2+ years ### "I have been a TADS administrative user for the past 4 years and love the ease of use" June 16, 2017 5.0 Pros The customer service team is the best customer service team in the industry. I never have to wait to talk to a representative and they are always friendly and solve my problems. Cons I would love to see TADS work with our Nursery School admissions process since your process is so much easier than mine! Review Source RH Rim H. Head of School Used the software for: 2+ years ### "Bit clunky" June 13, 2017 3.0 Pros Ability to make it personal for the school so that we can ask specific information from the parents as well as share specific information about the school. Cons Not able to print the document without looking like computer screen shot. The admission/enrollment section is not well organized. Review Source JH Jonie H. Enrollment Education Management Used the software for: 2+ years ### "easy to use" June 13, 2017 5.0 Pros I enjoy the feature that allows you to view the overall enrollment statistics at a quick glance and the ease of accepting new students. Cons There is no way to link the data we receive from families who are inquiring to data received from new families who are applying. Review Source LL Lisa L. Business Administrator Used the software for: 2+ years ### "Fairly easy to use once you get used to it. " June 13, 2017 4.0 Pros The customer service at TADS is wonderful. They are always helpful. The integration with other modules works fairly well too Cons Sometimes it isn't as intuitive as I wish it were. I also wish I could do some things myself without having to ask TADS to do it Review Source CN Carrie N. School Information Officer Education Management Used the software for: 1-2 years ### "TADS is an amazing tuition management company who is 100% focused on customer service needs." June 27, 2017 5.0 I can in all good conscience encourage our new parents to utilize this online service. It is basic enough for anyone to use, no matter what their skill level is. Pros TADS software is easy to navigate from the admin and the parent portal. The software allows for parents and admins of any knowledge base to easily access anything tuition related! Review Source AB Annette B. Chief Financial Officer Used the software for: 1-2 years ### "Terrible system" April 24, 2018 1.0 Pros The sales pitch was very good, they said the system was flexible and could be tailored to our needs, however, Cons Very limited, we cannot get our ID numbers onto the system, reports are difficult to use, requires clicking through many screens to apply payments, or change information, inflexible system. Review Source TS Thomas S. CFO Education Management Used the software for: 2+ years ### "Generally very good but a few cumbersome steps" June 13, 2017 4.0 Makes re-enrollment season much easier in my office and reduces workload allowing us to focus on other topics. Pros Easy for parents. Great way to keep track of who has completed, not completed, etc. Minimizes work for my office and helps keep overhead costs lower. Cons The split between re-enrollment and the tuition agreement. This is ONE process but TADS splits it into two. Even though we are streamlined it is not always easy or apparent for families when completing. Review Source AS Anne S. Admin Support Education Management Used the software for: 2+ years ### "Customer Service is impeccable but actual software is a bit clunky" June 18, 2017 3.0 Streamlines office operations at a small organization. Pros What I like most honestly is the incredibly excellent customer service. Also, it reduces the amount of admin work in our small school office. Cons Often there are problems like students have to file multiple tuition agreements. Also, it's not possible to go back and change things in an in-progress application. Review Source TB Tonya B. Admissions Director Education Management Used the software for: 2+ years ### "We have used TADS for the last 5 years and they are always very friendly and helpful." June 13, 2017 4.0 Pros The best part of TADS is the ability to see all the accounts and react early when a family starts to get behind. Cons I feel it did take a good 2 years of using the software to get comfortable and be able to find the information that I need. Review Source BM Beth M. Admissions Co-Chair Education Management Used the software for: 1-2 years ### "Great service, helpful staff." June 16, 2017 4.0 Organizes our applications. Easy to use. Pros The implementation specialist assigned to our account is quick to respond and help ut when needed. Organizes our admissions process. Cons I have no issues with this software. Could be good to have more flexibility with creating questions that a re different for each grade level. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.