# Page 4 | shopVOX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is shopVOX the right Quoting solution for you? Explore 241 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155218/shopVOX/reviews --- shopVOX 4.6 (241) [View alternatives](https://www.capterra.com/p/155218/shopVOX/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 8th, 2026 # Page 4 - Reviews of shopVOX ## Showing most helpful reviews Showing 76-100 of 241 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer President Design Used the software for: 2+ years ### "Worst possible option." July 9, 2022 1.0 Not a good CRM, bad support service, rigid features, bugs not properly informed. Pros Addressed to our industry, should have been a good idea but... Cons Not flexible, inadequate assistance, lack of service mentality, only on line, Reason for choosing shopVOX Corporate "obligation". Product to run from.. Review Source DA Derek A. Owner Printing Used the software for: 2+ years ### "ShopVox is a solid platform" April 6, 2020 4.0 Overall, ShopVox is a good platform that allows us a lot of workability from multiple access points and good customer service when there are any issues. Pros We like the flexibility, scaleability and the adaptability of the software to our specific needs without having to completely recreate a program from the ground up. Cons There are some functions that are a bit confusing and some inflexibilities, but minor. We'd like to see some more solid movement toward the calendar option as well as online storefronts. Switched from [Estimate](https://www.capterra.com/p/92559/Estimate/) SV was a much more robust and varied program. The software we used before was really only good for a few things while SV covered a lot more. Review Source Response from TechVOX June 18, 2020 Thanks for the review Derek. We appreciate your feedback. BM Beth M. Sales Assistant Printing Used the software for: Less than 6 months ### "Sales Assistant Review" September 2, 2022 5.0 ShopVOX has made it possible for me to increase my productivity and value to our company, and made our clients have a more positive experience to start their project. Pros It is quick and easy, user friendly and straightforward to put into practice. Cons Some more ability to make notes and instructions about certain projects that are easy for production and fabrication to see immediately in the job assigned to them would be fantastic. Review Source VR Verified Reviewer President Graphic Design Used the software for: 6-12 months ### "ShopVox has helped us get streamlines" December 12, 2019 5.0 We feel it has speed up our quotes and proofing and ability to track everything. Pros We love the ease of quoting, no longer needing to pull figures out of the air for prices. Our clients and team love the online proofing. Very easy to email quotes, proofs and invoices; as well as get payments quicker than we used too. Complete project management. Someone is always available if you have questions via Chat Cons Takes a while to customize and setup for your business. At first I felt like it would be nice just to have someone just manage the software and help train to use it so we could all get up to speed with it. Review Source Response from TechVOX January 24, 2020 Appreciate the review and so happy to see that you are enjoying and benefiting from the quote feature. ML Maura L. Business Development Manager Non-Profit Organization Management Used the software for: 1-2 years ### "ShopVox All Day" November 10, 2021 5.0 I'm always trying to find new features to work more strategically. I don't know what I would do without this program. Pros I use shopvox almost all day everyday at Turn90. It helps our team know where we are in all aspects of the print shop so we can be as successful as possible. Cons I wish there was a better/more indepth way to look at previous orders/historical comparisons etc. It would make it easier for projections. Review Source TL Tim L. Admin Design Used the software for: 1-2 years ### "Great quality for the money" January 2, 2024 5.0 Very good, I don't like that I cant just call and talk with someone when I have a question Pros It helps keep pricing consistent and is very easy to use Cons nothing really, I now am able to get all my customers and pricing in the same place Review Source BG Brittany G. President/Owner Construction Used the software for: 2+ years ### "ShopVox - great value!" April 1, 2019 5.0 We used to use multiple systems and had many errors from repeated data entry errors. ShopVox gave us a single source to keep up with each job from sales lead to final invoicing and archiving. Pros ShopVox takes you from initial lead, through manufacturing, scheduling and final invoices. There are too many features to list, but most everything can be customized to fit you specific business. There are many resources for questions and 'human' support is responsive. There is a constant desire to improve the software, so there is a good chance your request for a specific feature will be implemented. Cons There is a learning curve if you want to get the full benefit of the software. Review Source Response from TechVOX May 14, 2019 Thanks for reviewing shopVOX Brittany! We are glad to see that you were able to trim down the amount of systems that you were using because of shopVOX. It's nice to see that you are taking advantage of how customizable shopVOX is. Thanks for being part of the shopVOX family! Angelique B. CSR Printing Used the software for: 2+ years ### "Easy to work with" December 10, 2018 5.0 Very smooth, easy to use. Very professional and courteous help you can email or use the chat and they will guide you thru either teaching you a new feature or helping to fix an error Pros It is constantly upgrading to stay up with the industry needs. If an upgrade makes thing less easy or conflicts with a function they will work with us to either change it or help us work with it. Cons I would like to see more Apparel catalogs in the options like adding S&S active to SanMar and Alpha Review Source KA Kathy A. Bookkeeper Consumer Services Used the software for: 2+ years ### "Shopvox in the screen printing arena" March 12, 2019 5.0 The small business that employs me does not currently take advantage of the full range of activities the shopVOX system can capture but as we grow the company, the system is always there with the solution for our needs. I think that shopVOX is so flexible that it will work as well for us when we are a huge player in the industry as it does for the small business that we are now. Pros I found it very transparent to the user and was able to learn a lot just by working with it (no teaching involved). If I ran into difficulties, the customer support was prompt and their directions were easy to follow. Cons I think that anything I don't like about it is related more to my ignorance than anything about the software! Review Source Response from TechVOX May 16, 2019 Thanks for your nice review Kathy. We appreciate knowing that shopVOX is easy to learn. That was one of our main goals when designing it. As you grow, make sure you do take advantage of more of shopVOX's features. They truly do save time as you have seen! DD Donnie D. Inventory Control & Purchasing Specialist Graphic Design Used the software for: 2+ years ### "Customer Support and Assistance" January 18, 2023 5.0 Multiple users are using Shopvox daily and with no issues. If someone does have an issue I'm able to get answers quickly with minimal downtime. Pros I've used several MRP/ERP softwares. Shopvox is easy and simple but very powerful. Their Customer Support and Assistance is great and very quick to reply. Cons The Shop Scheduler and Shop Calendar. But according to Support this function will be improved and resolved in the new update. Review Source VR Verified Reviewer Owner Printing Used the software for: 1-2 years ### "Amazing Sign & Print Software" October 3, 2018 5.0 Pros Pros: -Start-up is easy -Constantly updating and improving software for ease of use. -Easy to navigate -Great customer service, never left hanging if an issue comes up -Great price for the product -Awesome integration applications -Reports are great too. -ShopVox University is a great learning tool for the software. I highly recommend using it. Cons Cons: -Would like to search 2 things at once without closing out the previous screen - perhaps I just haven't discovered if it can do this or not. -Changing product pricing can be slightly confusing & difficult at first Review Source LB Lyn B. President Machinery Used the software for: 1-2 years ### "REDUCE PAPER & SHIP EVERY DAY!!" October 28, 2020 5.0 We are a manufacturing machine shop/job shop. We needed a software solution that would help us keep track of jobs/documents/shipments. We did not want or need a full ERP system. This suited us just fine. Shopvox was very helpful in getting us on the right track when we were setting up. Pros For us, it was the Job Board. All of our staff has access to all of the current jobs, what stage they are in, & ALL documents related to the jobs. Each job only creates TWO pieces of paper. (JOB TRAVELER & PACKING LIST) Cons We desperately need to be able to ship a partial on a line item without workarounds. Reason for choosing shopVOX Because we didn't want/need a full erp system Switched from [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Quickbooks is good financial software, but does not handle manufacturing very well at all. We still use Quickbooks for our financials Review Source Response from TechVOX November 30, 2020 Thanks so much for the review Lyn! KM Kristin M. Customer Service Manager Marketing and Advertising Used the software for: 2+ years ### "Excellent Software, Easy to Train New Users" October 11, 2019 5.0 ShopVOX has really helped our shop with keeping track of all of our production steps, staying on top of due dates, and quickly and easily quoting and invoicing clients. I really like the flexibility of being able to create work flows that are specific to our industry. I love that we can upload art and other documents to the software so that even remote employees can access all of the information that they need. Any time we have run into an issue, the support team has been very responsive and helpful. Pros I like that the software is always changing and being updated. Cons My least favorite feature is the reports, as I wish they were more customizable. Review Source Response from TechVOX December 11, 2019 Thanks Kristin for the thoughtful review. We love that you take advantage of so many features and our support team. MM Megan M. Used the software for: ### "Keep an eye on them - so much potential" February 24, 2017 4.0 We are a screen print company and are always on the lookout for a phenomenal screen printing management software. We've never been able to find one that meets all of our needs and expectations, but Shopvox came close. And they continue to add features regularly, so we are keeping an eye on them. We are not currently using Shopvox but used them on a trial basis for a couple months to test out whether or not they were the right fit for us and whether we could switch all of our operations over. What we liked: they're online! It's so convenient to be able to track our production and sales from any computer, anywhere in the world. We've paid thousands to setup intricate in-house servers so that our sales staff can access our system when on the road. But have an online system would be so much easier. Customer service is fantastic, and always available to answer questions or go over training. And their training is fantastic - lots of videos, training classes and manuals are available. Their Job Flows and work board are great and make seeing jobs under way very easy. Concerns - We had a couple concerns that prevented us from switching to Shopvox completely. They were not completely setup for apparel printers, having first been a sign company. And their Job Flows weren't setup for larger operations with multiple machines. We weren't able to switch or rearrange assigned machines to fine tune our print schedule. Overall I see a bright future for this company, and as they continue to improve and add features we will be watching and planning for a potential move one day. Something to consider - the flexibility of their system is not just for screen printers. I've recommended their system to family members who own a wine processing shop and need to track intricate steps of making wine. The Shopvox job flow is great for that type of operation too. Review Source Response from TechVOX April 20, 2018 Thanks so much for this great review. We appreciate all of the detail that you provided. As you acknowledged we are always adding new features and benefits. We will keep you in the loop with our new features for screen printers. RF Roberta F. President/Owner Used the software for: 2+ years ### "ShopVox has made my job quoting so much easier and I feel much more confident with my quotes." August 18, 2017 4.0 More confidence quoting jobs. Pros I struggled with estimates using my previous estimating software, but ShopVOX is so much easier to use. With this software I spend less time quoting job, leaving me more time for other tasks. There was a large database to begin with which I could fine tune to my needs. I love that I can access the software anywhere on any device. Customer support is outstanding and the company often updates the software, while listening to customer requests. It's also affordable and yet so powerful. Cons Though there is opportunity to customize many areas in this software, I wish we had the ability to customize the quote and invoice forms a little more. Review Source Response from TechVOX September 6, 2017 Hi Roberta - thank you so much for your review. Glad that quoting has become a lot easier for you. Will you tell me a little more about the quote and invoices issue? Our team can create custom PDFs to make your own branding - and if you're referring to the forms you have to fill out when creating a quote - you can customize those as well. Let me know. -Bryant from shopVOX TW Todd W. Owner Printing Used the software for: 2+ years ### "Excellent Software" May 18, 2019 5.0 I started using ShopVox from the very beginning when they started out. I used to be in a company that developed the printshop management software called PrintSmith. I used my knowledge from that experience and tried to pass on to Shopvox from the beginning. I got out of the industry for a few years but now that I am back in full swing I noticed they have used a lot to my suggestions. It is imperative for the survival of any software company that users pass on what t​​hey like​​ and​ dislike. Pros It is very customizable and they have set all the normal formulas so you can really start using in a couple of​ days. Cons I would like the software to get set up​ with​ the more modern wrap templates like The Bad Wraps so when​ picking​ a vehicle for the wrap you get the total square footage automatically. Review Source Response from TechVOX July 15, 2019 Appreciate the review Todd. Glad you are back in the industry and back with shopVOX! We wish you much success! Kristina J. JRSC Express Manager Printing Used the software for: 1-2 years ### "shopVOX" January 4, 2019 5.0 shopVOX has allowed my whole team to be on the same page for jobs that need to be produced. It allows us all to see what needs to be done so we can get everything done on time and correct the first time. It keeps all of our info for customers and products offered in one spot so it is very simple to go back and look at a past job, or product. Pros It allows myself and my company to stay organized and produce products quickly and efficiently. Cons I feel like there are a lot of wasted screens that we have to go through when starting a job for a customer, but I am sure that is just how my company has it set up. Review Source RJ Rickey J. Owner Printing Used the software for: 6-12 months ### "The Most Bang For The Buck!" September 3, 2019 5.0 The over all experience with ShopVox is excellent. I love that I can reach out the them and I get a response back with an answer to the problem. I also like that when I need help with something I am not nickle and dime to death. One Price, One Solution, All In One Place. Pros I love that ShopVox is always listening to the customer and adding new useful features. They are always in the background look for ways to make ShopVox BETTER! Cons For me there was some learning curve. That is was my biggest issue. But once I changed my thought process it really all came together. I am much more productive in my day to day process. Reason for choosing shopVOX It all comes down to "BANG FOR THE BUCK" What you pay for and what you get with ShopVox is far superior than any other software. Review Source Response from TechVOX November 12, 2019 We appreciate your review Rickey. We are grateful that you see our efforts to truly listen to your suggestions and to implement new features from users' ideas. Our customers' ideas truly do matter to us and we will always be attentive to those ideas. MF Miguel F. General Manager Printing Used the software for: 6-12 months ### "An affordable and robust Print MIS" June 11, 2020 5.0 Because of my procrastination issue I'm going quite slow, but the software is excellent and it's forcing me to simplify all my products, services and processes . Besides that is SUPER ULTRA exciting to think that just a couple of clicks could get you a quote. Pros The features that continue being creative at customer request, and the way this software makes your business look as a strong, experienced and knowledgeable shop, and it has an integrated CRM Cons Only the error warning is not very specific of why it is happening or how to fix it. Alternatives considered [Printers Plan](https://www.capterra.com/p/92567/Printers-Plan/) Reason for choosing shopVOX Because of the technical support, their continued improvement, and the fact that was online. Of course all the features got me very excited because some things were things i visualized and others I never thought of but LOVED they were there. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Because ShopVOX is tailored to my type of industry and it has even more that I could ask for, as well as being an affordable choice for shops my size. Review Source Response from TechVOX July 7, 2020 Miquel, thanks so much for the awesome review of shopVOX! We are pleased that you love our features and surprised with others you did not expect! SS Steve S. Director Construction Used the software for: 1-2 years ### "Our experience with ShopVox" June 14, 2019 4.0 ShopVox has proven an excellent tool for providing interaction, cooperation and understanding among the key areas of our business - sales, design and production. It facilitates unity and efficiency. We are a sign company that produces a high level of customised signage. ShopVox has catered for this aspect of our business particularly well. Pros Ease of use. Very practical processes that align really well with our business objectives. It give us full and immediate control over pricing of all product areas, and flexibility to adjust pricing to meet specific customer and market requirements. The workflow system is terrific and has been well embraced by our design and production team in particular. Again it gives us great flexibility to modify the processes as required by our business. Cons Sometimes can be a little slow but getting better.. Review Source Response from TechVOX August 20, 2019 Steve, thanks for your great review of shopVOX. Glad you appreciate the flexibility that shopVOX offers and that it has aligned well your business objectives. JW Jimmy W. Director Construction Used the software for: 2+ years ### "Jimmy from Adhere Sign Co." August 21, 2020 4.0 Great, Love it. The support is amazing Pros We love having a software that is made for signwriters. From Sales leads through to invoicing shopVOX is easy to use and lets us get a great insight into how we are tracking month to month. Cons Timesheets, We would love to be able to track a workers hours and productivity weekly and per job. I feel the time clock is a little over engineered and needs to be simplified. Alternatives considered [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) Reason for choosing shopVOX We had a trial and it just felt right for a signshop to use a software for signwriters Review Source Response from TechVOX October 21, 2020 Thanks for the great review Jimmy! Appreciate it! MN Marion N. Owner Printing Used the software for: 1-2 years ### "Fantastic for smaller shops" March 11, 2020 4.0 I discovered them at a convention and was really skeptical of what they promised for such a small price. They gave me a decent free trial for me to try things out and I realized it was all for real. Creating powerful customized estimates was a major bonus as well as workflows with custom fields to enter in information important to our business. It's an extremely good value. What's more, their customer service is top notch and they are always improving the software. Any time I have had an issue they have either helped me fix it or have adjusted the software to allow me to do what I need to do. Pros The Estimating feature is HIGHLY customizable. I was able to program a lot of different price structures into it. Anyone with a basic understanding of programming can create extremely powerful price options Cons It shows it's sign shop roots a little bit and can be a little finicky for cut-sheet digital shops. They are constantly improving it so this is steadily getting beter Review Source Response from TechVOX June 12, 2020 Thanks Marion for the great review of shopVOX! VR Verified Reviewer Senior Graphic Designer / Manager Graphic Design Used the software for: 2+ years ### "Shopvox is a fantastic software " March 6, 2019 5.0 I’m generating daily quotes and invoices that help my clients see our craftsmanship and quality. Pros This software is efficient and reasonably priced. It creates clean lines for quotes invoices and procedures. Cons I wish the support spoke better English and they broke things down into layman’s terms instead of from an IT’s brain. Review Source Response from TechVOX June 6, 2019 Thanks for your feedback! Shannon P. CEO Printing Used the software for: 1-2 years ### "Spots Signs User Review" January 16, 2019 5.0 We are able to keep track of orders through out our business with out chasing a paper trail or misplacing orders. Able to keep up to date info on hand on our business sales and orders. Pros The support and upgrades : We struggle with training our team but shopvox assists in this matter and allows newbies to take control of the platform and learn as they go. Cons The input of material and formulas : I find this confusing and we are yet to use this service as we struggle to work this feature. Review Source Response from TechVOX June 6, 2019 Thanks for the review Shannon! MD Michele D. Bookkeeper Consumer Services Used the software for: 1-2 years ### "Try ShopVox, you won't be sorry! " October 8, 2021 5.0 It was easy to learn, easy to use and I am very please with how it integrates with our billing software. Pros Its integration with QuickBooks is simple and complete. Cons So far, I have no complaints, it's been over a year. Review Source Similar Products Featured