# Page 6 | shopVOX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is shopVOX the right Quoting solution for you? Explore 241 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155218/shopVOX/reviews --- shopVOX 4.6 (241) [View alternatives](https://www.capterra.com/p/155218/shopVOX/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 8th, 2026 # Page 6 - Reviews of shopVOX ## Showing most helpful reviews Showing 126-150 of 241 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SH Steve H. President Printing Used the software for: 1-2 years ### "Shopvox is a great cloud-based estimating and production workflow management software package. " August 17, 2017 5.0 I am able to quote projects more quickly and accurately. I am also able to follow up on quotes, get customer information quickly. Shopvox is a great tool to keep all information on a project in one place. Pros We are able to quote jobs with very accurate cost measurements. We are able to send quotes and invoices to customers very quickly. Accounts receivables are easy to manage and follow up on. Production workflow can be managed very well with this software, down to as much detail as you want. Cons Navigating the software sometimes requires too many clicks, too many screens, in particular when quoting. Updates and changes occur to the software often without any notification. Review Source Response from TechVOX September 6, 2017 Hi Steve - thanks so much for your review. I'd like to hear more about the too many clicks issue and specifically what we can do to help to improve the quoting feature for you. Please shoot me an email so we can setup a time to discuss. -Bryant from shopVOX EH Elizabeth H. President Used the software for: 2+ years ### "We appreciate how team members can login to see the state of all jobs and quick tech support." April 17, 2018 4.0 Pros The overview of where each job is at, the quote & artwork proof portals, and exact calculations of profit margins on each material/product. So powerful to make good biz decisions. Cons I wish you could combine quotes or sales orders together. And I wish I had more time to learn to utilize all the powerful features they offer. Review Source Response from TechVOX April 20, 2018 Thanks for your nice review. We are glad that you are enjoying the collaboration features and the ability to be in the know of what is happening in your shop. These are so important! Regarding wishing you had more time to learn more features, we suggest tying one new feature each month. Pick something like sales lead management. Really use if for the month, then add another feature the next month. By the end of the year, you will have more organized shop! BN Brendan N. Manager Printing Used the software for: 1-2 years ### "The best choice for screen print shop management" June 4, 2019 5.0 We're very pleased with how shopVOX helps us manage our business, from crunching numbers or ordering product, to the production floor and shipping out orders. Pros The vast array of features they offer that enable you to manage and organize just about every aspect of your day to day operations. Cons There are a fair amount of bugs/glitches, which is to be expected for a software company constantly rolling out features. But, they respond quickly and fix bugs in a timely manner. Review Source Response from TechVOX August 23, 2019 We appreciate your review Brendan. It's wonderful that you are taking advantage of a variety of shopVOX's features to manage different areas of your business. Keep exploring the app for more features and feel free to ask us for suggestions if you need them. JR Jamie R. Admin Oil & Energy Used the software for: 2+ years ### "ShopVox Review" November 13, 2017 5.0 Pros ShopVox is constantly updating and adding new features to the software which makes it easier to work with our customers! The software definitely streamlines things on our end, so we can continue giving our customers great service. Cons ShopVox has a few bugs now and then where some features are down for a couple hours, but you can instantly report it to their techs using the chat feature and it's usually resolved fairly quickly. Review Source Response from TechVOX November 15, 2017 Hi Jamie - just wanted to say thanks for your kind review and that we very much appreciate all your team's support. I wish we could have 0 bugs 100% of the time - but we are working hard to improve every day. If there's anything I can do to help - please let me know. Thank you! JG Janet G. Owner Used the software for: 6-12 months ### "ShopVox is great!!!" February 24, 2018 5.0 Job tracking Pros ShopVox has been a wonderful addition to our busy office. We use it to track production and accounting for our medium sized business. We love that it will work on the signs side of our business as well as the textile side. With one click you can see where any job is in the production process. It has allowed our team to stay on top of orders and not miss deadlines...and alerts us early on if there is an issue with a product or production. Their support staff is nothing short of incredible. There is a live chat feature and they are usually quite quick to respond and help...even after hours. If the person you get doesn't know the answer they will find someone that does. They are also constantly improving their product. If there is a feature that you feel needs to be added and you mention it to them they genuinely try to make it happen. Cons ShopVox was a little difficult to set up...but it has been very worth the effort that was required. Review Source CS Clinton S. Owner Apparel & Fashion Used the software for: 6-12 months ### "Revolutionized our paper system!" May 12, 2018 5.0 Time savings for everything from sales leads, to quoting to production to pick up, better consistency in service, presentation and pricing and fewer human errors as we're only recording the information once. Pros We have fewer errors, more consistency in pricing and have freed up so much time we were wasting on repetitive tasks that ShopVox eliminates. I love that anyone can access a client file with ease and know exactly where we are in the process and give the client the information they are looking for. Allows us to provide better service to our customers and eliminates a pile of call backs for our sales staff. The newly added Canadian SanMar and AlphaBroder catalogues are a huge time saver. Very responsive customer service 24/5. Cons I think it started as a sign industry software and they are still tweaking it for the apparel decoration industry but I am seeing improvements and upgrades all the time. It is still functional for apparel but the language is geared towards signs. Review Source John S. President / Owner Used the software for: 6-12 months ### "We are a new user and ShopVOX is way beyond our expectations. It is a huge time saver." July 26, 2018 5.0 Huge time saver and more accurate invoicing. Pros Easy to use with excellent support when we run into trouble. Cloud based so can be accessed anywhere even in the field at a job site. Initial setup was shorter than expected. Huge time saver. Cons Initial setup time. However, ShopVOX assigns new users their own "Implementation Coach" to help out - and at no charge too. Review Source JA Jay A. Project Manager Used the software for: 2+ years ### "Feature-packed software, absolutely nothing like it." August 18, 2017 5.0 Pros Its functionality and the features/options available makes it possible to customize the listing of any product. THere is no software similar to it in the industry. Its very flexible. Cons The learning curve. One has to be tech savvy to figure out all the features however, if you take your time reading the documentation and the tutorials, you'll be ok. Review Source Response from TechVOX September 6, 2017 Hi Jay - thanks for your review. I'll agree with you on the "nothing like it" claim. I hear you on the learning curve thing - some of the pricing setup and options - take people a little longer to figure out. Were there any tutorials or documentation you thought we were missing? Would love to hear your take on it. -Bryant from shopVOX CM Crystal M. Director of Operations Graphic Design Used the software for: 1-2 years ### "This software has changed our company and taken us in a complete 180 degree turn! " June 14, 2018 5.0 This has sped up our entire turn around time and eliminated 75% of our mistakes we had before switching over (from paper order forms) Pros It is MADE for signs, graphics and etc. We never have to worry about if they understand what is going on, because each of them have worked in the industry. If we have an issue they will schedule an online/phone consultation and help walk us through everything. Cons Some times the software can be a bit laggy... Training on the software was a bit harder than expected because there really isn't a training manual. I still learn new things the software can do each month. Review Source EP Evelyn P. Generl Manager Printing Used the software for: 2+ years ### "Great Software" March 22, 2019 5.0 Shopvox is great Pros The fact that its cloud base and all my information can be accessed anywhere in the world. Most times my customers don't even know i am not at desk when I respond to them. Cons I can't point out anything cause any issue I had as far as my memory was resolved withing minutes Review Source Response from TechVOX May 16, 2019 Thanks for the awesome review of shopVOX Evelyn. We love that you are taking advantage of the ability to work away from your desk. That certainly makes work more enjoyable! JS Jason S. Owner Printing Used the software for: 1-2 years ### "Amazing and well thought out" May 20, 2021 5.0 Pros This program does EVERYTHING...even if you think it doesn't, it does. There is so much to list i don't think i could do it all. This program is the central nervous system for our company. Everything starts with ShopVOX, continues with shopvox and ends with shopvox. We take payments, organize work flows, quote, invoice, we do everything but actually make products in shopvox....It's incredible and VERY well thought out. Cons The program is SO robust that setting up the libraries can be a little daunting. Luckily, their helpdesk is very knowledgeable about the product Review Source AB Ashley B. Graphic Designer Printing Used the software for: 1-2 years ### "The software had a small learning curve from SignVOX, but it's been a great shop resource." August 25, 2017 5.0 Pros It keeps everything nice and organized, and once you get the hang of the software's UI, it becomes easy to not only manage orders I have, but I can also easily see what my coworkers have been working on if I need to pick up a project mid-production for any reason. Cons I cannot get a job list of just items I am assigned to work on as a project manager without getting an excel file or pdf that includes all open jobs, so I can't easily populate a to-do list for shop meetings, but while it is a bit of a nuisance, it isn't extremely detrimental. Review Source Response from TechVOX September 6, 2017 Hi Ashley - wow! Thanks for the detailed feedback. Great to hear it helps you organize your shop. On the list of jobs issue you mentioned - there are several ways to do this and I'd be happy to point you in the right direction if you'll send me an email -Bryant from shopVOX SW Scott W. Prod Mang, Graphic Design Used the software for: 2+ years ### "ShopVox Referral" March 18, 2019 4.0 Our invoices are more streamlined, redundant tasks are minimized & customer feedback has been very positive. Pros It is an easy platform to adapt to and you can access it from any computer. Cons I haven't run into anything specific that is negative even after using it for over 3 years. Review Source Response from TechVOX May 16, 2019 Thanks for reviewing shopVOX Scott! We like knowing that you find shopVOX easy to adapt to. That is important! We will continue to enhance shopVOX and look forward to being there for you as your business grows. SH Stephanie H. Manager Printing Used the software for: 1-2 years ### "Shopvox is great!" February 28, 2019 5.0 Pros Love this program so much. We used to just hand type all of our numbers and really on track through Quickbooks and now with this software, we are able to not only track everything easier but also increase prices and target where we are losing. This has helped make us more profitable, accurate and organized in our day to day business. Cons The online portal tends to "think" a lot and on days when updates are made it makes it frustrating. But overall, not many complaints. Review Source Response from TechVOX May 22, 2019 We love knowing that you are more profitable, accurate and organized with shopVOX!! Thanks for the feedback Stephanie. CC Casey C. Production Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "ShopVox helped us connect with our client and employees" December 5, 2019 5.0 Pros ShopVox helped us all be on the same page on a project by project basis. It has made us look much more professional to our clients. Especially when sending quotes and asking for project approvals. The reporting features are also a huge benefit. Cons ShopVox communication system is great, but adding more features and re-formatting how the information is displayed would be greatly appreciated. Adding "daily digests" for tasks. Having a 'Slack' or ' G Hangouts' style messenger that integrates with projects would be a great addition. Review Source Response from TechVOX January 24, 2020 Thanks for the great review Casey. So awesome that you are all able to be on the page for each project and that you appear more professional to clients. Huge benefits!! Also, thanks for the suggestions. Greatly appreciated. MF Mike F. CTO Printing Used the software for: 6-12 months ### "ShopVox has been a game changer! Greatly improved production management and customer interactions." July 19, 2018 4.0 Streamline production control and management so we work more efficiently. Powerful pricing tools for products so things are priced out correctly and consistantly. synchronization with accounting system so no more double entry on orders. This product has saved us lots of time and helps to eliminate errors in the ordering and production process. Has completely changed the way we run our business and it is so much better! Pros Production control and management. Wide range of supported product types, Signs, Banners, Apparel, Promotional, etc.. Customer interactions and cPortal option. Flexible and powerful product pricing tools. Integration into accounting system (Quickbooks, Xero). Catalog integration with vendors. Job boards and reporting features. Cons basic eCommerce function (but improving). Not able to directly edit PDF documents for production or customer views. No CSS control/override for web views or eCommerce. No limits on input fields for pricing/configuring products. Review Source SV Shane V. Owner Printing Used the software for: 2+ years ### "ShopVox has allowed our shop to manage many aspects in one location with quick work flow changes." March 13, 2018 5.0 Pros \- versatile - holds key sales & product info for future use - multiple users help shop work flow - everything in one location (ie: contact info, quotes, work orders, invoices, PO) - allows anyone on shopvox in our shop to convert quotes to WO and then to invoices, allowing turnarounds faster. - great way to keep customer/contact data Cons \- setup does take some time (we are not completely setup yet) - didn't receive alot of initial training Review Source Response from TechVOX July 24, 2018 Thanks for the review Shane!! We are glad that shopVOX has allowed your shop manage better and faster!! Always feel free to contact support for any help with setting up. :) ST Sydnee T. Graphic Designer Graphic Design Used the software for: Less than 6 months ### "Great as a New Employee" March 28, 2022 5.0 Overall my experience so far has been fairly great. Pros ShopVOX makes it easier to learn a new job and position and definitely helps keep the team organized so long as everyone keeps up on their end, and even makes it nice to know who has the job at that point so if they need reminding they can get it. Cons Some parts are a little convoluted but this could be me as a new member learning. It definitely takes time to get used to and sometimes has minor errors (they pop up to let you know something went wrong though) Review Source LS Lesley S. Owner/Operator Used the software for: Less than 6 months ### "Saves Time and Money by minimizing errors and duplication" October 29, 2017 5.0 We're still in the implementation stages and there are a few glitches to iron out but it is already saving us time and money. Pros 24/5 troubleshooting and support for myself and all my staff Sync's directly to QB so we don't have to duplicate entries We enter order once as a quote and simply convert it from there, Never have to write the same order twice, minimizing human errors. Cons No current Canadian supplier catalogues so we have to enter all our pricing information every order. Having glitches in QB and Email that tech support can't understand or replicate. It stores a lot of information stored but it can be overwhelming to have it all appear, would be nice to 'hide' lost quotes and completed invoices. Would like to re-use sales and invoice numbers that are deleted so the sequence is maintained in QB. Review Source Response from TechVOX November 15, 2017 Hi Lesley - thanks for your review. I like to hear that you shopVOX is helping reduce errors. I believe I'm aware of your Canadian catalog issue and I hope our team will be able to solve that for you soon. Regarding hiding lost quotes and completed invoices - could you shoot me an email with a little more detail about this? I don't believe there's anything we can do about the voided sales order numbers - but it is possible to de-couple the Sales Order and Invoice number inside shopVOX. I'd be happy to explain the details via email. MB Martina B. Sales & Marketing Director Used the software for: 1-2 years ### "Great Software, be lost without it !!!" November 28, 2017 4.0 Pros Easy to use. Captures all of our clients information and takes our sales process from quote to invoice, ie A to Z. Cons No Phone App, hard to access when on the road, it would be helpful to have some information to hand when on the road. Review Source Response from TechVOX November 29, 2017 Hi Martina There is a shopVOX Go App available in Apple store as well as in Google Play. Download it. This app has only complementary features, not every thing you can do on the web. We will be adding more features to this app as we go. But shopVOX web app is to be responsive design, meaning it will adjust to the device form factor. And you can access everything on the web app on a phone also. Just open Chrome/FF browser on your phone and login to shopVOX with your credentials and you will see how it works. Hope this clarifies... if not just email support@shopvox.com for further help. SS Susan S. Owner Retail Used the software for: 2+ years ### "Have been using for a few years and like the product" November 10, 2017 5.0 The best benefit is consistency in our work flow, the ability to find details of previous jobs (if entered), Pros Fairly easy to train new staff, ease of use, nice interface and continued development. The online support Cons Some features from previous version not available. Takes a fair amount of understanding to setup complex pricing Review Source Response from TechVOX November 15, 2017 Thank you Susan! Very glad to have you and The Sign Pad as customers. We're definitely trying to simplify pricing quite a bit in the coming months. BTW we do have about 36 new starter products for the Sign industry that are available to load into your account. If you're interested - just let us know. AB Alicia B. Office Admin Consumer Services Used the software for: 2+ years ### "Satisfied Customer" April 30, 2020 5.0 Pros My personal favorite is the payment link that you can send customers. Super convenient. This software can do so much and is easy to learn. If you have any questions customer service is available thru chat. Cons In the past there have been a few issues with communicating with quick books but the issues have been resolved. Review Source Response from TechVOX June 25, 2020 Thanks for the great shopvox review Alicia! JB Jason B. Production Manager Marketing and Advertising Used the software for: 1-2 years ### "Great POS software for any sign shop" July 10, 2019 5.0 ShopVox has significant variables to plug-in for shop labor and materials. They also give us the ability to create custom catalogs for our clients needs. Other than a few minor issues with QB transfers, the software delivers. Pros Love the functionality and the ability to plug in multiple variables for shop time and materials into the pricing templates Cons There are no plug-ins for pricing Channel Letters other than an Outsourced product. Would be nice to be able to calculate pricing by variables when producing in-house. Review Source Response from TechVOX August 20, 2019 Thanks for the review and suggestions Jason! DA David A. Director Business Supplies and Equipment Used the software for: 6-12 months ### "Shopvox the first 6 months" May 21, 2020 5.0 So far I can really fault the application it covers all of our business processes and once set up and used is very easy to use and get value from Pros Fully integrated sales, marketing purchasing and manufacturing capabilities Technical support is quick and easy to access Cons Wish the stationery was more cusomisable Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing shopVOX Value for money and easy of use Review Source Response from TechVOX June 18, 2020 Thanks for the great review David. Glad that shopVOX covers all of your business' processes. That is our goal. :) RG Rusty G. Owner Graphic Design Used the software for: 2+ years ### "Adds so much efficiency " February 1, 2021 5.0 They are very responsive and helpful. This company cares about customer service and it shows. Pros It is very thought out and customizable. From estimating to job tracking to invoicing it speeds up the process and is perfectly designed for sign shops. Cons It takes a bit of work and time to set up and enter products. Although it's well worth the time in the long run. Review Source Similar Products Featured