# Page 7 | shopVOX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is shopVOX the right Quoting solution for you? Explore 241 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155218/shopVOX/reviews --- shopVOX 4.6 (241) [View alternatives](https://www.capterra.com/p/155218/shopVOX/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 8th, 2026 # Page 7 - Reviews of shopVOX ## Showing most helpful reviews Showing 151-175 of 241 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CG Christine G. client account specialist Printing Used the software for: 1-2 years ### "Very powerful software" September 10, 2019 5.0 They are responsive to user input and they provide improvements & updates often. Pros The automated workflows are very effective. I personally love the software, however, we have a fair amount of older users who are not very computer proficient and they have a harder time navigating, but that has nothing to do with ShopVox. Cons Regarding the initial 1 week training on how to set up the back end: rather than have 1 week of training all at once, I would have preferred to have a couple days training on setting up the back end, then a few weeks later, have the other half of the user-side training after I had the back end set up. Review Source SE Steve E. Owner Graphic Design Used the software for: 6-12 months ### "Couldn't be happier!!" August 19, 2020 5.0 Using this software has helped greatly in the midst of the Covid crisis as we've lost some key personnel and shopVOX has allowed me to take on the extra administrative work without spending 16 hours a day at the shop. Pros shopVOX is perfectly tailored for the sign industry. It's the first complete solution I've come across and the combination of preset features and the ability to customize just about everything from top to bottom is unbeatable. Cons I know that QuickBooks is the standard for small businesses but I'm still using Sage and the integration with Sage is not great. Review Source Response from TechVOX October 21, 2020 We are so glad that shopVOX is greatly helping you during COVID and allowing you to handle administrative work easier! Thanks for the great review Steve! DH Dani H. Owner Printing Used the software for: 1-2 years ### "Great Software for Printshop management" January 12, 2022 5.0 Pros Great software. Does a lot. More focused on sign shops rather than on-demand print shops and brokering. Has a lot of great features but Cons The user interface is a bit complicated. Not very friendly to small-print shops Review Source DK Dana K. VP of Sales Supermarkets Used the software for: 1-2 years ### "Very user friendly program and is designed with the needs of sign companies in mind. " August 17, 2017 5.0 Pros I love that I can use this from my phone and save photos and emails directly to individual orders. I love that someone is always available if I'm having technical difficulties. They listen to suggestions that we offer to make it an even better website. I love how it makes keeping my jobs and customer organized. Cons I can't really think of anything negative. I wish there was more ease to create my own personalized reports, but its great otherwise. Review Source Response from TechVOX August 17, 2017 From our entire team at shopVOX - thanks so much for the review Dana. We try our best to provide the best support possible. Not sure if you've relayed what reports you're looking to run to our team yet - but if you'll do that our team will surely take a look. Thanks - Bryant from shopVOX MW Matt W. Shop Owner Printing Used the software for: 6-12 months ### "Potential to be the leading platform in the customization industry" August 17, 2018 4.0 Utilizing the job board feature made an immediate improvement on our shop workflow. Within 2 weeks we noticed a significant improvement in our production flow. Helped minimize simple mistakes we made before and gave us a bird's eye view of our projects. I made the mistake of trying to make shopvox work how our shop did versus making adjustments to our shop to make the most of shopvox. Setting it up took a bit more time than expected and we're still making adjustments as needed. However, it has semi-automated some tasks we used to do manually. The software has a lot of potential to be THE software of the customization industry. Anxious to see what improvements come in the next year. Pros Organizes and helps streamline custom work flow. Appears to be scalable so no concerns of outgrowing the software quickly. Cons It's not 100% clear on how to tailor the software to your shop needs. There seems to be features that could benefit our shop but not sure how to make the best use of them. Review Source VR Verified Reviewer Owner Used the software for: Less than 6 months ### "A little hard to get used to when you are building your company but when done, it makes life easier." October 15, 2017 5.0 Speed of quoting Making it easier for other staff to quote jobs. Pros The flexibility of how we can build our company to what we want and how we want it. The help centre is one of the best features. The ability to edit things on the fly very easily. Cons Would love the Help Centre to be open Sat and Sunday sometimes when building the company info as we can't get time in office hours so we had to work on it over the weekend. Cannot change or edit the workflow processes on the fly for custom jobs. Review Source Response from TechVOX November 15, 2017 Hi there - thanks so much for your review. Glad our Support team is helpful for you. And if I can do anything to help - please shoot me an email SS Shawn S. Co-Owner Used the software for: 1-2 years ### "A no-brainer for increasing a shop's efficiencies and maximizing profitability! So good!" May 18, 2018 5.0 Pros shopVOX has increased our productivity, minimized mistakes, streamlined our quoting and invoicing processes and has greatly reduced our consumption of paper with keeping track of production on a large monitor in the shop. shopVOX has had a positive effect on our bottom line as well as maintained a lower accounts receivable. We could never go back to the days before implementing shopVOX into our business! Also, the customer service has been simply amazing! Cons No real issues...and of those that have arisen, shopVOX has been super responsive in resolving them. Review Source Response from TechVOX April 9, 2020 Thanks Shawn for the great review. We are so happy to see how much shopVOX has benefited your shop!! We value you and our relationship! AE Anita E. Production manager Graphic Design Used the software for: Less than 6 months ### "ShopVOX for a growing business" June 17, 2019 4.0 We are fairly new to shopVOX and are still tweaking the fine details. I feel once you get all your pricing and settings in place it saves you so much time Pros This software lets us track all of our sales leads, customers, jobs and their progress. I love that once you have built a sales order and completed it, its just one click to convert it to an invoice. It combines a few of our old systems into one program. I love how easy it is to recreate an old job, instead of starting from scratch. Cons Some email proof don't get to the customer. We are still getting used to it so...so far so good Reason for choosing shopVOX We looked into a few CRM type software but ShopVOX seams to be more specific for the production/ graphic design industry so there are a lot of features that we would not get from other product. ie. links right to apparel suppliers and materials used for each job that build the price. Review Source Response from TechVOX August 20, 2019 Appreciate your review Anita. Awesome that shopVOX allows you to combine several of your old systems into one. JL Joanne L. Manager Graphic Design Used the software for: 2+ years ### "User Friendly" April 3, 2020 5.0 Great ! Pros Easy to use and pricing was easy for everyone to learn - was easy for my design/production crew to keep the work moving smoothly Cons I would like to see it easier to create reports Review Source Response from TechVOX July 7, 2020 Thanks for the wonderful review Joanne! We are thrilled that shopVOX is easy to use!! This was a priority for us! EH Eric H. Manager Graphic Design Used the software for: 1-2 years ### "Great interface and conformability" August 17, 2017 5.0 Extremely efficient team workflow Pros The overall use is very fluid and user friendly. Too many of there competitors have a dated database look to them that does not flow well. Very conformable and powerful. You can tailer the software to however detailed you want. Cons Servers go down or have issues from time to time but has become very few and far between in the past year Review Source Response from TechVOX September 6, 2017 Hi Eric - really appreciate your kind review. And I do apologize for that last issue we had with our Global Search. I can assure you everybody on the team wanted to fix the issues quickly. We spent some time wrestling with it - and we solved the major problems with it. Everything is back up to speed now (maybe even a bit faster). Thanks for being a customer. AS Amy S. Office Manager Automotive Used the software for: 1-2 years ### "ShopVox Review" March 2, 2022 5.0 Pros Product is user friendly and most things are easy to figure out without a tutorial. Cons I wish when you sorted information (i.e. by amount due, etc.) that it would stay that way instead of reverting back to chronologically sorting when the page is exited. Review Source Jelle V. CEO Textiles Used the software for: Less than 6 months ### "Great software for multiple branches" October 22, 2018 5.0 It's a great company / software. We are a screen printing company in the NL and did business before with DecoNetwork. No good and fast support and an incredible low speed software. ShopVOX is working fast / accurate and all people in our company are happy with it and we are only working 2 weeks now ! Overall a good supportive company! Pros Online support and all options to fully customize your business. Also the time and effort everyone takes for a customer, never seen it before! Cons Somewhat complex to setup your business but then again it is a bit unavoidable when one wants to setup his shop in detail. So apart from that no cons at all Review Source VR Verified Reviewer Sales Representitive Printing Used the software for: 6-12 months ### "Great serivce" August 17, 2018 5.0 Pros If there is ever any issue the shopvox team is always there to help. They are always finding way to make our customer experience better. Cons I know there is an android app available but it's basically worthless. Review Source KS Kyle S. owner Retail Used the software for: 2+ years ### "I would recommend shopvox" December 26, 2019 4.0 Pros The search bar when you looking for an existing customer Cons Not that User Friendly, when you hit back all of the data erases Review Source Response from TechVOX March 9, 2020 Thank for your review Kyle. Before you hit back, you need to save first. That will save your information. Or, you can open a new tab for the page you need to enter data in. Then make sure you save before closing. NM Nicole M. Process Coordinator Used the software for: 1-2 years ### "Great!" July 24, 2018 5.0 Pros The best support help! One on one phone calls, emails with a real person. If there is a quick question the chat is perfect. Lots of great features. Training videos and details are always available. If you need a walk through they will make a video to help assist you. If you are asking a quick question they take snap shots and send them to you so you can see what is being discribed. Many great features within the set up of this detailed system. Cons Some items that we want customized are not an option yet however we really like that ShopVOX takes everyone's wants of the system into account when making regular improvements. Review Source Jessie P. Production Supervisor Used the software for: Less than 6 months ### "ShopVox has helped me schedule our shop easily." July 20, 2018 4.0 An overhead view of my shop and the ability to schedule difficult jobs. Pros I like the overhead view of where all of our jobs are in process. ShopVox allows me to see where a job is, who is working on it and if it is on time or if I need to help get it back on track. The work flow view is good for managing multiple jobs in one department. Cons We really need better reporting on the Job side and a better view of each department as a single department. Being able to look at Department A and see what their workload is for a given scheduled month would be ideal. Review Source SB Simion B. partner Printing Used the software for: 2+ years ### "Shopvox" November 17, 2018 5.0 I have been using using Signvox, and then ShopVOX, for over 4 years now and really like it. It is an easy to use, fast, comprehensive, and scaleable piece of software. Support, when required, is fast and reliable. The tech team are also continually improving the software with tweaks and new features. They obviously monitor the performance closely to ensure smooth running and good server speed. Pros Comprehensive, clean UI, ease of use, plenty of features included without need for extra subscriptions. Cons finding enough time to explore all the features Review Source DW Don W. Owner Graphic Design Used the software for: 6-12 months ### "Miss represented product" October 1, 2019 3.0 Frustrated. Pros SV is a great as a CRM software and ties customers, follow ups and notes all together so you can look at a customers history. Cons We were mislead when we were told that it would communicate with Quickbooks. It does not communicate with Quickbooks. When talking to our coach the explanation we get is engineering is working on it. That is the same answer I got about SV not sorting by date 6 months ago. Engineer is still working on that. It appears to me that some of the key features are half baked and the engineers only have a toaster oven. Review Source DB Dina B. Graphic Designer Design Used the software for: 1-2 years ### "ShopVOX Review" May 19, 2020 4.0 Great tool and perfect for my boss company and small team of employees. Everyone likes to use ShopVOX and heavily rely on it for work. Pros I like the easy customization and adaptation to each work and production stage. I also think that the calendar and job board cards views are great. Cons The user interface design needed a bit of more modernization so the information on screen would be easier to be digested. Review Source Response from TechVOX June 18, 2020 Thanks for the review Dina! EL Eric L. President Marketing and Advertising Used the software for: 1-2 years ### "ShopVox" March 3, 2019 5.0 The chat help support is very responsive. Pros Easy to set-up pricing. Has a good quote & proof review system Cons Entering new customers can be cumbersome with multiple re-entries of the same data. CRM tools are limited. Review Source Response from TechVOX May 22, 2019 Thanks for leaving feedback about shopVOX. We are constantly evolving and improving the software, so feel free to offer suggestions to our customer support with CRM recommendations. We are glad you are benefiting from the quote and proof features. BR Bill R. Director of Manufacturing Construction Used the software for: 1-2 years ### "ShopVov Review" March 20, 2020 5.0 ShopVox keeps all of our data and puts it in one location with access anywhere there is a network. The software allowed us to create a workflow that we can track and adjust as needed. Pros The software is pretty quick and easy to use. It has great customization and flexibility to fit any production workflow. Cons I would love to have the asset list customizable. Reason for choosing shopVOX Better value Review Source Response from TechVOX June 12, 2020 Appreciate the review Bill! JD Jonathan D. Owner Printing Used the software for: 2+ years ### " We are a signage company, every day we manufacture signs for our customers." September 26, 2017 5.0 Time saving and accuracy of estimates. Pros This software is very complete, it allows to correctly estimate each work, to think about every detail, in a simple way. Cons The software is translated into French, but there are still a few words in English, For example, on the invoice model. Review Source Response from TechVOX November 16, 2017 Thank you for your review Jonathan. We do still have a ways to go for the French translation - but if there are missing words - please let our support team know - so they can get them fixed. VR Verified Reviewer Organization Development Specialist Environmental Services Used the software for: Less than 6 months ### "The people at shopvox are very helpful and supportive. " March 14, 2018 5.0 Pros The art approval, online payment option as well as sending invoices is exceptional and a benefit to the customer Cons The purchasing side can use some improvements. We have had some issues with batching orders and keeping pricing correct. Review Source Response from TechVOX April 20, 2018 Thanks for this review. We are glad that you had a great experience with our team and have benefited from the proofing, online payments and invoicing features. We are always looking to improve the areas that you are not satisfied with. Since you are anonymous, we can't follow up. So, please contact us to discuss further. Thanks again! MK Mark K. President Marketing and Advertising Used the software for: 2+ years ### "My experience with ShopVOX has been very positive. The customer support staff is very supportive." November 24, 2017 5.0 Increased efficiency, improved communication with both customers and staff. Our pricing is easier to do, and is more accurate. We are better able to control profits because our pricing more closely represents true costs. Pros ShopVOX is constantly evolving - - new improvements are introduced on a regular basis. The development team is responsive and as a result, the software is ever-improving. Review Source Response from TechVOX April 22, 2019 Thank you Mark for your comment. We greatly appreciate you! DB Dawn B. President Used the software for: 6-12 months ### "ShopVox has been a key component in our sign companies increased productivity & profitability" August 17, 2017 5.0 Pros ShopVox allows all the staff, in real time, to monitor sales leads and orders, production workflow from design to delivery. Our client's are able to easily communicate with us through online portals. ShopVox has enabled us to have a cohesive efficiency where we used to get bogged down. Cons As with any software there is investment required to learn all of the capabilities. There are some "work arounds" we've implemented to make ShopVox more optimal for our company. Review Source Response from TechVOX August 17, 2017 Hi Dawn - just wanted to say thanks so much for your review. We're very glad that shopVOX has enabled better efficiency in your shop. If you haven't already - definitely send the details of those "workarounds" to our team. It might be something we could address. Thanks. - Bryant from shopVOX Similar Products Featured