# Page 8 | shopVOX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is shopVOX the right Quoting solution for you? Explore 241 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155218/shopVOX/reviews --- shopVOX 4.6 (241) [View alternatives](https://www.capterra.com/p/155218/shopVOX/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 8th, 2026 # Page 8 - Reviews of shopVOX ## Showing most helpful reviews Showing 176-200 of 241 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CH Crystal H. sales/designer Marketing and Advertising Used the software for: 6-12 months ### "Great program, could use some upgrades and simplicity features." September 8, 2017 4.0 Quick quotes and clean lines of text to explain to production what products are needed. An ease for updating when prices increase from vendors. Pros Cost and effectiveness. Open communication with chat to to quickly update issues. Clean lines and easy for clients to review. Cons Not able to upload multiple proofs to one design line. Calculations are extremely complicated to make sure setting up correctly. Review Source Response from TechVOX November 16, 2017 Hi Crystal - thanks for your nice review. Will you send me some details on what you mean by quick quotes? I think we might already have something on the roadmap for this. AP Andre P. Customer Service Representative Design Used the software for: 2+ years ### "ShopVox" January 29, 2020 5.0 It has been an amazing tool! Pros Great source of efficiency and information. Cons Planning and tracking details. Everything else is great. Review Source Response from TechVOX March 9, 2020 Andre, thanks for your review of shopVOX. We are pleased that you find shopVOX amazing! CB Casey B. owner Textiles Used the software for: 1-2 years ### "Shopvox makes my job possible" October 4, 2018 5.0 I am able to work hand in hand with a third party company and see the progress of my jobs from beginning to end, and this greatly improves the communication between our company and their production staff. The organization and workflow work great. Pros Shopvox is utilized by a third party production crew, separate from my company. The software allows me access to upload my jobs, see their progress, and have constant communication with the other company's production team. My job would not be possible without it. Cons Sometimes it times out on Google Chrome, but other browsers seem to do fine. Review Source BE Branden E. Brand Specialist Printing Used the software for: Less than 6 months ### "The Ultimate software for Sign & Print Shops" September 27, 2018 5.0 Overall, it will speed up our business operations in terms of quoting and communicating with clients. It will create consistent pricing for products which does not exist for us to date. It will allow us better communications about in progress jobs. And finally, it will assist in company growth as less time will be spent with pen and paper opening up more time for client relations. Pros It simply has everything. You can use this software with very minimal setup. Or, you can go completely robust and set up your products, materials, and pricing to calculate and display the way you want. This aids in providing consistent pricing amongst your company, as well as fast, effective quoting with just the click of a few options. Also, never lose track of a project or sales lead. Every person in the company will know what is going on at all times with the job board. Communication is key, and this software does it all. Cons I don't have anything negative to say. If anything is missing or not functioning correctly, the shopVOX team does a great job listening to recommendations of its users and implements them as they can. Review Source VR Verified Reviewer Purchasing Manager Apparel & Fashion Used the software for: 6-12 months ### "The Easiest Program I have ever used" December 20, 2017 5.0 Easy Navigation and easy to learn software. Helps me effectively accomplish my day to day tasks. Great program for a busy business Pros The easy access to all business information and Flexibility for workflow process. It offers a wide range of functionalities. You can accomplish any task that is before you. On Hand support for any and all issues that you may encounter. Cons That there is not a manual and you have to find your way on your own. Yet, there is the on Hand support so that makes up for it completely. Review Source KB Khawar B. Bid Coordinator Marketing and Advertising Used the software for: 1-2 years ### "ShopVOX" August 11, 2021 5.0 Pros It streamlines the process of projects. Cons It doesn't calculate overall time of each user. Review Source MD Mike D. Owner Used the software for: 2+ years ### "Shopvox has made workflow and estimating much easier!" February 26, 2018 5.0 Pros Easy Estimating and Invoicing Integration into Quickbooks Workflow Management CRM Tools While Shopvox is not perfect is is by far the best cloud based management/estimating software i have found. I can manage my shop and do estimates from anywhere! Cons Quickbooks integration can be buggy If the service is down you cannot access your company file Review Source HF Harlen F. AP/AR Manager Used the software for: 1-2 years ### "Amazingly easy to implement and use. Very happy with our choice." September 19, 2017 5.0 Pros Almost thinks for you. Very intuitive in function. Crossover from our old system was very easy, and now running reports takes minutes, not hours. Everyone is very happy with the choice. Cons Occasionally it runs slow, when several people in the office are trying to access the same information. Review Source Response from TechVOX November 16, 2017 Harlen - thank you so much for your review and feedback. We really appreciate you and the rest of the team at Dr. Graphx. In regards to the slowdown - I'd be happy to have our team investigate it further for you. If you can send me the details via email - I'll get them on that. RH Roger H. President Printing Used the software for: Less than 6 months ### "The best DYI ERP platform I have ever used" April 26, 2019 5.0 The tons of technical training video and articles is amazing. Some are outdated but still valuable to help you learn about the software. I was able almost single handly to learn and implement the platform by just following the shopVOX university materials. Then the coach was there to help us during the lunch of the platform. The fact that you could work with the technical support team after hours Mon to Fri 24/hours per day was also great. The ease of use of the product creation and vast range of reports is amazing. My team were taught to use the platform in litteraly during the work without any formal training. It is very intuitive Pros \- Ease of use - Intuitive - WEB based and so access from anywhere - Great integration with Quickbooks - Sophisticated product creation Cons I wish we can have the platform in French Review Source Response from TechVOX May 14, 2019 Thanks for reviewing shopVOX Roger. We love that you find it easy to use and appreciate all of the tutorials we provide. We will continue to share more and more tutorials for shopVOX users. DW Dan W. owner Graphic Design Used the software for: 1-2 years ### "way better than paperwork and everything is at your fingertips" August 17, 2017 4.0 organize work flow and team members are always up to date with projects. Pros organizing jobs, due dates, letting employees know who is doing what. the data base is so nice to have. Cons it takes a long time (almost 6 months) to get all the database info imputed into the system (thats working on it 2 or less hours a day) totally worth the time though. Review Source Response from TechVOX August 17, 2017 Hi Dan - thanks so much for the review. We're very grateful to have you and the team at Ready 2 Run as customers. And I know your past this point already - but we've got a few projects in the works to make the setup process easier. AM Allison M. Wayfinding Partner Business Supplies and Equipment Used the software for: 6-12 months ### "We started using Vox in the spring of 2017 and continue to learn new functions." December 14, 2017 5.0 I can review my teams progress on any job at any time. It's an amazing tool for organizing and planning. Pros We love the fundamental function: It's a centralized system that all employees can contribute to. It streamlines our process from CRM to Production to Invoicing. Cons There is no manual. It takes a long time to really dig in: ie/ Understanding how it works and learning how to make it work for us. It's a highly customizable program and unfortunately there isn't a manual so I spend a lot of time researching and trouble shooting. That said the customer service team is exceptional and is available via chat but I do find myself asking the same questions repeatedly. Review Source HK Helena K. Operations Manager Graphic Design Used the software for: 2+ years ### "Small Company Review" August 21, 2018 5.0 We are definitely not using it to its full potential, but whenever we want to go to the next level of shop performance and efficiency it's available to us. I would say our experience is great! Pros You can use as many or as little of the features as you want Cons Sometimes when they are updating (which overall is a good thing) a feature disappears that we enjoy using Review Source HP Haley P. General Manager Used the software for: 6-12 months ### "Excellent Cloud base Production Software " November 9, 2017 5.0 Pros Shopvox has been the most amazing and easy to use software that we have used for our production-based business. All employees were trained and using the software by lunch time. Very user friendly and if you need assistance with anything the customer service chat is very helpful and responsive. In a fast moving production facility you need a fast responsive team behind you and Shopvox is this Team! Review Source Response from TechVOX November 15, 2017 Hi Haley - thanks so much for your kind words. Glad that your team picked up on shopVOX pretty quickly. Since you guys have been using for awhile now - I would be interested in hearing your feedback on what else we can improve to make the software more valuable for you. LC Luke C. Director Design Used the software for: 6-12 months ### "Sign making CRM" August 9, 2019 5.0 Extremely satisfying Pros Not only has the software organised all of our contacts, quotes and live jobs, but it has also enabled us to build more profit into our quotations. Also all quotations no matter who does them are working on the same formula Cons I have no negative points to mention about the software Review Source Response from TechVOX August 20, 2019 Thanks for the review Luke. So glad that shopVOX has organized so many areas of your shop. DP Doug P. Signage Production Supervisor Used the software for: Less than 6 months ### "Since upgrading to ShopVox, it has streamlined our processes and added confidence with the users. " July 12, 2018 4.0 Pros The features and functionality are awesome. We were able to reduce our working templates from 36 down to 10 that contain virtually everything we do. With drop down menus, required fields, hidden filters and formulas etc. you can totally customize this software to suit your shop. Our sales reps and customer service reps can now, quickly and confidently, produce quotes and sales orders knowing that the right information is in the job, at the right price. Have a problem? No problem, just "chat" with the support staff and they walk you through it right away. That's priceless! Cons It's not really fair to call this a "con" but it takes a great deal of work to customize this program before implementing it to your shop and staff. It took weeks to put everything together, building, testing, modifying, and retesting. BUT, that's all in the background and the end user doesn't see the complexity of it, they just end up with a very refined tool. Review Source JV Joseph V. Owner Marketing and Advertising Used the software for: 1-2 years ### "Happy ShopVox Customer" July 15, 2019 5.0 Keeps our shop connected to our jobs from the quoting process right through invoicing & payment. Pros Easy to learn with training videos & support Cons Some features we are not aware of so we aren't using them. Review Source Response from TechVOX August 7, 2019 Thanks for the review Joseph. The more videos you watch, the more features you will learn about. TC Tonya C. Account Manager Consumer Services Used the software for: 6-12 months ### "ShopVOX Review" February 13, 2020 5.0 I really enjoy using ShopVOX everyday. It is a great project management tool. Pros \-Easy to navigate -User friendly -Helps me to stay organized -Mobile to work from anywhere -Immediate response from customer service when needed. Cons Some glitching but gets fixed in a timely manner. Review Source Response from TechVOX March 9, 2020 Tonya, we are so happy to read that shopVOX helps keep you organized and that you are taking advantage of working from anywhere with shopVOX! Plus, it's nice to know customer service is prompt. GA Greg A. Director Arts and Crafts Used the software for: 1-2 years ### "Overall Good" May 28, 2021 4.0 Workflow much smoother Quoting and accounts processing saving slot of time. Pros Keep learning about new useful features Cons No much just had a few things I discovered by myself which were there that the team said weren’t available on package. Reason for choosing shopVOX Cost effective Review Source BP Ben P. Owner Apparel & Fashion Used the software for: 6-12 months ### "game changing software for our business!" August 17, 2017 5.0 It has changed the way we operate for the better! Pros Qoute>Order>Invoice is an awesome feature Being able to keep track of everything is great! Being able to keep track of everything is great! Cons The Inventory system is not quite up to scratch yet for us to be able to track inventory for stock that we hold, Would be great if this issue was resolved and we could make pur system even more streamlined Review Source Response from TechVOX September 6, 2017 Hi Ben - thanks for the nice review. Our inventory feature is a fairly new addition and I'd love to hear specifically what you're trying to accomplish with it - so I can pass that along to our Product team. -Bryant from shopVOX KB Karl B. president Automotive Used the software for: 1-2 years ### "Professionalism" August 27, 2020 4.0 heavy at beginning, useful after Pros The way we can keep a lot of data in every job automatically and always look professional Cons to much feature makes a little to long to adapt for new employees Review Source Response from TechVOX October 21, 2020 Thanks for the review Karl! Much appreciated! SS Susan S. Owner Retail Used the software for: 6-12 months ### "Review from the Sign Pad" October 5, 2016 4.0 Hello, loving this product. The enhancements over SignVox are wonderful. Still working out bugs as we had SignVox streamlined well for our organization. Job board not quite as easy to use as SignVox, wish Task List just had a summary so more showed up on one screen, still some enhancements I'd like to see but know this ongoing. Your support staff is great... sometime I can stump them though. Glad we switched Pros well thought out and coded.... still find a few bugs, but they have mostly been fixed. Cons Some of the ease of use features in SignVox don't seem so easy in ShopVox.... mostly the Job Board where we could change status/job easily Review Source PP Paul P. Sales Manager Used the software for: 1-2 years ### "Amazing product!" July 24, 2018 5.0 so many benefits Pros So much !!! The ease of use, the quick and easy process to do a quote. The abilty for customers to approve quotes and visuals online. The Business Intelligence function is really great way to keep track of customer spend and sales progress !! The support team ARE JUST AMAZING ! Cons Takes a while top work out how formulas works but in the end once you know how it becomes easier :-) Review Source JG Jeff G. Graphic Designer Used the software for: 1-2 years ### "Great" July 10, 2018 4.0 Pros Since the new upgrade the speed has been the biggest noticeable change. When dealing with multiple large orders in a day any improvement to speed allows us to get more done. Bottom line. Cons Right now, the software fulfills our requirements. Before however it was very apparent that it was not built to handle shops with numerous orders living within shopvox. Review Source Response from TechVOX July 2, 2020 Thanks for the review Jeff! Appreciate it! fA faizan A. Production Manager Used the software for: 6-12 months ### "Awesome Features of shopvox make comfort zone for me to proceed the process " August 18, 2017 5.0 Pros Shopvox has different, unique and moderate applications to proceed and the most i like is the record of any of my data and the history by which no one can hide any activity if it is used mistakenly by any one Cons The Least like about this software is Reports by which we can ease the data easily (Weekly , monthly or annually) Review Source Response from TechVOX September 6, 2017 Hi Faizan - Thanks for your review. There are a ton of reports included in shopVOX and if we knew the specifics of what you were trying to capture - we could point you in the right direction. Will you send me an email with the details of the reports you'd like to run? JC Joel C. Director Apparel & Fashion Used the software for: 6-12 months ### "Great Product" October 3, 2019 5.0 Its been a huge contributor to the success of our business through our fast quoting and job tracking Pros Highly customised quoting tool that is easy to convert to sales orders and send purchase orders to our suppliers Cons The terms used are difficult to understand Review Source Response from TechVOX November 12, 2019 Thanks for the review Joel. Awesome that you are benefiting from the fast quoting and job tracking features. Similar Products Featured