Smartcat

Smartcat


4.5 / 5
8 reviews

Who Uses This Software?

Language service companies, end customers, individual translators


Average Ratings

8 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Smartcat
  • www.smartcat.ai
  • Founded 2016
  • United States

About Smartcat

Smartcat is an all-in-one platform connecting businesses and translators into a continuous translation delivery loop by combining a collaborative workflow solution, a marketplace, and a network of translation professionals. Figures as of mid-2019: 10,000+ LSPs and end customers, 250,000+ freelancers, 70+ partners in 40+ countries.


Smartcat Features

  • Billing & Invoicing
  • Collaboration
  • CRM
  • For Software
  • For Websites
  • Localization Automation
  • Machine Translation
  • Marketing Management
  • Order Management
  • Permission Management
  • Project Tracking
  • Quality Control
  • Quotes / Estimates
  • Resource Management
  • Terminology Management
  • Translation Analytics
  • Translator Database
  • Version Control
  • Workflow Management

Smartcat Reviews Recently Reviewed!


Wow Smartcat !

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything I must say ! From the time I started using it I never stopped. The PDF converter is the best I ever used. My payment are handle professionally nd I can access it everywhere !

Cons: The customer support is too slow. They take days for one question only and in case of emergencies its a big issue.

Amazing and free

May 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was looking for a free CAT tool to use, as I find paid ones are just too pricey for my current income and workflow, so I tried out SmartCat and have been using it ever since. Super intuitive to use, good basic features and even more that I haven't started to use yet, like TMs.

Cons: I have used their internal work platform but didn't find it was so great. I don't know if it's glitchy or if it's just user error. Also, I used to follow their offered work page, but that never took me anywhere.

Overall: I highly recommend this to other translators out there who may not be using any CATs, or just aren't ready to commit to purchasing one. It makes my work faster and better quality.

Capterra loader

Still lacking very important features and formats

Dec 15, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Convenient shortkeys. Available in Russian - important for the clients. Pretty easy to find freelancers to bulid a translation team.

Cons: Still does not support TXML files. Still has no option to glue files together. Still shows no progress in words - the progress line is not informative. Still does not work on mobile devices and tablets. Translation workspace window in inconvenient. Has no autotyping and autoinsert for the terms found in glossary - a huge minus, slows down the work.

Overall: The tool seems to be developing more as a marketplace for freelance translators that a decent CAT-tool. And that's a pity.

Using SmartCAT has helped me to have access to a multi customer platform.

May 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This tool allows you to have access to your work projects at any time anywhere. Your translation memories are always available which helps to make you a more consistent translator. Translation memories may be exported or imported depending on your needs. This is one of the most amazing advantages.

Cons: Machine translation provided and customer support needs to be improved. It gets a little slow sometimes when in maintenance.

Overall: This software helped me to be a more consistent and effective translator. I can have access to all of my projects at any time from any computer. I also have access to a multi-customer platform which has increased my work range. This is a great characteristic!

Easy to use CAT tool - perfect for beginner translators

Apr 13, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The value for money is great, it's basically free to use for freelance translators. After creating a profile, agencies will contact you to work on projects.

The fact that this is an online tool means it can be used on any OS.

TM and glossary management is also very easy to implement.

All files at the various stages of the project can be downloaded. Original and translated files, but also TMs in various formats.

Cons: Online tool means working offline or with flaky connections is not always very convenient. An installable program like MemSource would be a huge plus.

Overall: While I now mainly use trados, I still get jobs through smartcat and still use it regularly when agencies use it in their workflow. It is the first CAT tool I used when I started translating, and it was perfect since it was free to use.

The ideal software to improve as a translator.

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It is an excellent software that allows you to store your translation work, ideal to take it everywhere and to evaluate your development as a translator. It also has ideal translation memories to generate a more intelligent translator. It's easy to use.

Cons: Customer service is not very good.

You need a good internet connection to use it properly.

Overall: Smartcat is ideal for saving my translation work, it has allowed me to evaluate my improvement in the time I have been using it. Its translation memory is the ultimate, truly artificial intelligence.

Great CAT tool either for freelance work or project management team work.

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about Smartcat is probably its friendly interface and how easy it is to use compared to other similar translation software. I think it's worth a try for anyone in the translation business. I used it for three months on a large project in several languages with different translators and it was simple and easy for everyone.

Cons: Documents with a lot of tables and formatting are not as simple because the end product could be a nightmare. It's better to copy and paste the text in a new document (if possible). If not, you have been warned.

Overall: It was great because every translator had their own project, and account, where everyone could work independently on their own schedules while also allowing reviews of each project by the manager or other users. For working as a team it very beneficial for the end result.

Perfect plaftform for a freelance translator

Jun 18, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Integrity of almost all necessary functions - all in one

Cons: A bit too complicated interface to quickly find what you are looking for just now

Overall: All tasks I've ever received were completed successfully with this powerful tool.