# talech Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is talech the right Point of Sale solution for you? Explore 337 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/155256/talech/reviews

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talech

3.8 (337)

[View alternatives](https://www.capterra.com/p/155256/talech/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of talech

Ease of use

4.0

Customer Service

3.8

## Pros and Cons in Reviews

MD

Mai D

OwnerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months.

“We took over the restaurant for 3 months and started to use Elavon service, everything went well at the beginning. Till last 3 weeks, I have received a call from Elavon and said there was two accounts opened under my name and they offered to close one of the account for me to avoid additional charge.“

April 24, 2024

AH

Austin H

OwnerRestaurants, 11 - 50 employeesUsed the software for: Less than 6 months.

“After 4 months of dealing with daily crashes, bugs, customer support that doesn't do anything except tell you to restart your system, did I mention crashes and bugs?, and never having the secure knowledge that this software was actually working, I'm happily ending my use of Talech software. As I'm leaving, I wanted to get a report of all the items we sold in 4 months of being open for business. “

September 22, 2025

AH

Austin H

OwnerRestaurants, 11 - 50 employeesUsed the software for: Less than 6 months.

“I like being able to color code menu items.“

September 22, 2025

AH

Austin H

OwnerRestaurants, 11 - 50 employeesUsed the software for: Less than 6 months.

“For software that crashes every day (I'm not kidding -- every employee had to learn the protocol for dealing with the crashes) and won't give you the reports you need to run your business. “

September 22, 2025

AH

Annette H

OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“This will also be useful when they come in for their early buy sale purchases.“

July 15, 2023

EG

Erica G

OwnerRestaurants, 11 - 50 employeesUsed the software for: 1-2 years.

“Problem is, the sales data doesn’t match the “classic” sales data. How can you have two different total sales figures just by switching between “classic” and “new”?“

May 15, 2024

MD

Mai D

OwnerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months.

“Reasonable pricing, customer service is okay“

April 24, 2024

RJ

Rhonda J

ownerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years.

“This slows the order process and creates so many issues for the kitchen, customers,and servers.“

May 8, 2024

## Showing most helpful reviews

Showing 1-25 of 337 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Faiyaz T.  
CEO  
Design  
Used the software for: 6-12 months

### "Amazing in it's price range "

July 24, 2023

4.0

Pros

I just love how much this has to offer in such a low price. Definitely better than it's competitors.

Cons

Some minor bugs needs to be fixed. Overall everything is fine

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Price and usability

Review Source

TS

Theresa S.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Works for simple to complex operations"

August 23, 2019

5.0

We have used them with two separate businesses. One was a quick service, and the current one is a full service, fine dining environment. The register works with both of these. I was surprised at how easily we were able to expand and control our in-house systems. They have become so feature-rich over the years. Staff train quickly on it. Price point is competitive. Customer service is very good.

Pros

Discounting weekly specials - set once and done Tagging for specific printers, discounts Loyalty program Reporting Time Clck and time sheets Online ordering Table management

Cons

ICMP readers are sometimes an issue Wish there was an integrated reservation system

Alternatives considered

[Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reason for choosing talech

It came down to pricing and flexibility. Liked that we could run it off our iPads.

Review Source

AH

Austin H.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Talech is garbage"

September 22, 2025

1.0

I own a summertime ice cream shop. After 4 months of dealing with daily crashes, bugs, customer support that doesn't do anything except tell you to restart your system, did I mention crashes and bugs?, and never having the secure knowledge that this software was actually working, I'm happily ending my use of Talech software. As I'm leaving, I wanted to get a report of all the items we sold in 4 months of being open for business. Guess what? You can't. The Talech reports only allow you to look at 20 items at once. This means, if you sell 5 t-shirts styles and there are 5 sizes for each style, you can't see one report of the t-shirts you sold yesterday. Now, there is a workaround they'll tell you -- you "simply" click 20 items, save them to a spreadsheet, unclick those 20 items, click 20 new items, save them to a spreadsheet, unclick... you get the point. Did I mention that each time you click or unclick an item, it reloads your screen? And when it reloads your screen, it seemingly randomizes the locations of your items. So you can't even just go down the list of items sold clicking and unclicking, because the list changes constantly. This is a clear case of let's bring a product to market before it is ready. And charge $50 a month. For what? For software that crashes every day (I'm not kidding -- every employee had to learn the protocol for dealing with the crashes) and won't give you the reports you need to run your business. I didn't have any issues with Elavon. I've been with them longer than Talech. And yet, I'm so annoyed with the Talech software that I'm leaving Elavon as well. Going to start fresh next season.

Pros

When it wasn't being overrun with bugs, the register layout was decent. I like being able to color code menu items.

Cons

Everything. Completely unfinished, garbage program. It never actually worked -- constant crashes and bugs.

Switched from

[Maitre'D](https://www.capterra.com/p/67512/MaitreD-POS/)

Elavon suggested using Talech. What a mistake. Running Maitre'D on Windows '97 worked better!

Review Source

kC

kyle C.  
owner  
Sporting Goods  
Used the software for: 2+ years

### "talech Review"

August 31, 2019

4.0

so so

Pros

the theory of it. the thought that i could do everything i was told it could easily and a low cost.

Cons

versatility or lack of versatility. i run into issues with contacts and open orders when i try to make changes. the website seems to be very touchy.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing talech

IDK

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

i was sold on Talech doing more, but frankly i was lied to. it might be capable of more but i was told it was all one low price.

Review Source

CH

Cindy H.  
Owner  
Retail  
Used the software for: 2+ years

### "Love it"

September 13, 2019

5.0

Pros

Easy to use many choices to choose from equipment wise and their support is amazing well worth it

Cons

Really I don't have an it's easy to use and any questions I had technical support answered them

Alternatives considered

[Clover](https://www.capterra.com/p/226864/Clover/)

Reason for choosing talech

Clover didn't have to easy-to-use functions and technical support as techal does

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Price and functionality beats any other brand

Review Source

RW

Richard W.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "WORST CUSTOMER SERVICE EVER!!!"

March 18, 2025

1.0

MISERABLE, NON EXISTENT CUSTOMER SERVICE, HORRIBLE. ONCE THEY HAVE THE "SALE" YOU BECOME INVISIBLE TO THEM. THEY DO NOT CARE ABOUT YOUR BUSINESS. NEVER RECEIVED CALLS BACK, WRONG EQUIPMENT SENT. I COULD TALK ABOUT THE HORRIBLE SERVICE FOR HOURS

Pros

Easy to use. Reports. The report part of their system is fairly easy to navigate.

Cons

Customer service is non existent. Tried for 2 1/2 months to get an answer regarding open tabs for my Talech system. NEVER got a call back from my rep. Then he told me his computer went down. Not sure why his phone did not work! WORST CUSTOMER SERVICE I HAVE EVER DEALT WITH IN 40+ YEARS OF BUSINESS EXPERIENCE. DO NOT USE THEM! YOU WILL NOT GET CALLS BACK AND THEY TRY TO SAY IT WAS AN ELAVON ISSUE! ELAVON THROWS IT BACK ON TALECH. IT'S LIKE A DOG CHASING HIS TAIL. EVEN WHEN YOU REACH OUT TO MANAGEMENT, THEY DO NOT CALL BACK. BIGGEST WASTE OF TIME TO DEAL WITH! RUN AWAY FROM THEM. YOU HAVE BEEN WARNED.....

Alternatives considered

[Skytab POS](https://www.capterra.com/p/265561/Skytab-POS/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Clover](https://www.capterra.com/p/226864/Clover/)

Reason for choosing talech

Backed by Costco. Pricing was reasonable.

Review Source

DA

Dominic A.  
owner  
Restaurants  
Used the software for: 6-12 months

### "owner bar "

August 1, 2024

1.0

tech was never helpfull call 3 times and its always never there fault

Pros

nothing would not even give the another chance

Cons

the system crashed to many times. not one day goes by where it works

Alternatives considered

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reason for choosing talech

My banker is with us bank and asked me to try it big mistake

Review Source

KW

Kate W.  
General Manager  
Restaurants  
Used the software for: 2+ years

### "Marty's Restaurant & Retail Operational Review of Talech POS System "

August 31, 2019

3.0

We have only solved the items under Pros. although talech systems also begins to make it easier for us to do at least retail inventory easier to determine. However, dealing with a customer service staff who are really only there to get us off the phone as quickly as possible while attempting to fix a specific problem is frustrating. More often than not, they are not given the time to sufficiently understand the problem or issue or don't really care, and more often than not, we get instructions to go to online help, with not even what specific topic we're supposed to look under. Time and time again, when I've asked for help to create reports I want, there is not only a misconnect in understanding (my tech language is not very good) but most of the responses I have gotten in the past year is that work on the reporting features are not a priority and therefore will not be addressed in any determinable near future. We got Talech to grow our business. While it has helped it has also been a disappointment as it is not as user friendly as we thought. And the ability of customer service to understand and help us resolve the issues we have, while lately much better on very specific items, has on more complex issues on a admin level been very disappointing. Talech customer service is good about adding techy and trendy additional features but not so good at organizing the information to manage the actual administrative business needs of business owners & managers.

Pros

1\. Makes it easy for customers to check out faster 2. Makes it easy for servers to send menu tickets to the kitchen

Cons

1\. Reporting features. The totals in each categories (retail, or restaurant) are never totaled. Bank settlement totals for different forms of payments, etc., are the only totals there are except Dine In, and To Go, tips, and gratuity. We got the POS system so we could get reports on costs, profitability, in each category both in beverages (wine, draft beers and food (per menu items- quantities of items sold within each category also) and current inventory in each category, per selected periods of time. I find that we have to basically create our own templates in Excel, download the period of time we are reviewing, and copying the categories & items to our exel templates which then subtotals the categories we want to see to determine how we are doing in each category or with any particular item within the categories.

Alternatives considered

[Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/)

Reason for choosing talech

Partly due to the promotional incentive of reducing our CC processing fees for a year, because it was being offered by the bank we were already working with, and we really had no prior products to compare with it.

Review Source

TA

Tarek A.  
restaurant owner  
Restaurants  
Used the software for: 6-12 months

### "be aware of the billing department"

February 8, 2021

3.0

software is ok but very mad with the Billing department if they owe you money, you have to suffer before you get it plus you have to be so mean for them to listen.

Pros

the ease of use and the features the software offer. plus you don't need to give away the credit card processing service.

Cons

credit cards integration and online double charges

Reason for choosing talech

they asked to take over credit card processing.

Switched from

[Cash Register Express](https://www.capterra.com/p/12601/Cash-Register-Express/)

needed ipad base software to be able to take orders on the table.

Review Source

nB

nickie B.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Avoid at all costs"

March 30, 2025

1.0

Pros

Used to be good before they updated the software and now it hasnt worked right in over a year and noone cares to help.

Cons

Worst company to deal with now. They used to be good when they had a different software but then they switched to new software before eliminating bugs and incomplete functionality. You cant even calculate your taxes for year end and I have been asking for this for a YEAR. Dont waste your time or money with these guys!!!

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Reason for choosing talech

Affordability was something we cared about

Review Source

JO

Jeannette O.  
President / Owner  
Consumer Services  
Used the software for: 2+ years

### "Great product overall"

November 16, 2016

5.0

Pleasant and professional staff, which is what won us over when we first decided on the program. Love that everything is cloud-based and also can be accessed from anywhere. Menus are easy to create and modify. Great overall functionality but a few improvements could be made - offering partial refunds, for example. Also, would appreciate more prompt and regular auto-batching (we have ours set up but numerous times, it stopped working and we found out the hard way when payments weren't deposited for days; also, despite the confirmation that the setting is correct, we still have to manually auto-batch daily but we're glad to do so to ensure payment). Also, not completely sure if they are exclusive to a certain merchant service provider but at the time, in order for us to use the program, we had to go forward with that one merchant service and also had to purchase all the equipment (printer, iPad stand, etc.) we did not have a need for. In addition, being tied to that merchant also meant being tied to those fees at the rates they wanted. As far as the program itself, we find that it meets our needs, is user-friendly, offers the analytics tools we like, and is offered at a reasonable rate, especially compared to some of its competitors. We do recommend it to others. Good luck!

Pros

Please refer to review.

Cons

Please refer to review.

Review Source

Response from talech

November 16, 2016

Thanks for being a customer and writing such a detailed review! I've shared your feedback regarding the partial refunds, auto-batching, and hardware with the product team. Please continue to share with us - we love to hear from you!

CZ

Christopher Z.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Ease of use"

August 23, 2019

4.0

The new house account stuff seems to be a benefit for someone like me. I let folks run a tab. The software has gone down on me a few times during a shift and Talech just asks you to be patient. The lack of knowledge from the help desk is frustrating.

Pros

Easy to navigate, fairly straight forward.

Cons

If there is an issue, it all goes down and customer service is not helpful usually. I have had to call other IT people in to get us up and running because help desk usually can't or they take an hour for a one button fix to a problem.

Reason for choosing talech

Someone talked me into it.

Review Source

KC

Kari C.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Talech Pros and Cons"

November 1, 2016

5.0

Talech has been a good transformation from old style cash registers for our business. I think it would do Talech good to look into what reastaurants actually need for the system to really be an asset to us. While I like Talech its ease of set up for my business was very complicated and Talech support nor boomtown could really help with what I needed. I was able to figure it out but it was a long process. I have been able to help another pizzeria more streamline there system do it works better for their needs. Both Talech support and boomtown are great, they are always trying to help and most times they can this was just a new area for them. I have never had anything but an exceptional experience from either customer support. I do love the fact that Talech does listen to customer feedback and is continually improving their product.

Pros

It's easy to see my monthly/weekly/daily sales The ability to print which catafories you want in the kitchen It's ease of use and ability to train new employees on

Cons

it doesn't have the functionality for a pizza reststaurant. No delivery option Don't have the ability to add store credit without doing a refund.

Review Source

Response from talech

November 9, 2016

Kari - thank you so much for being a customer and writing a review with such detailed feedback. We love hearing from customers like you! I have shared your feedback with the team so we can continue to make improvements to help you and your business. Please keep it coming!

jS

judy S.  
partner  
Hospitality  
Used the software for: Less than 6 months

### "Not fully baked for a full service restaurant"

June 27, 2017

3.0

Can order from the table.

Pros

I like that the software utilizes iPads at table side, enabling orders to get entered and executed more rapidly than with a stationary POS.

Cons

I don't like that it is not ready for use in restaurants, and that our training session was with someone who barely knew the basics of the software. There are so many features that are missing that are basic to restaurant utility. It is not solid like 2touch, the software we were using previously. We have had to struggle through problems, some of which have been addressed and fixed by the developers and some of which have not. Training was poor, and there's no manual, just isolated pages. After months we JUST learned that we can void a payment by swiping left on the payment. Perhaps there should be some visual clue to show this possibility. We are using EMV, and there's no way to swipe to start a tab for a customer. Even if it doesn't use the credit card for charging, being able to swipe to start a tab with the customer's information would be helpful in our busy bar. The chip readers and the iPads are daily becoming unsync'd (bluetooth) for no good reason and have to be re-sync'd. There is no way to schedule or send a daily emailed report at closing time, and there's no way to customize a report for our team. Comps have not been thought through. We were told to use house accounts, which did not work correctly for tax reasons, then told to use discounts, which we are now using. Party deposits have not been thought through. We were told to create a product and a discount for deposits, but will be using house accounts. There's more but I'm at limit.

Review Source

BC

Brad C.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "Good product for the price"

August 23, 2019

4.0

Pros

I like how easy it is to customize the interface of the iPad app. I can easily color coordinate sections and subsections, rearrange everything to fit our needs. I also love the online ordering system, we take on average a dozen online orders a day. There are of course things I wish we could change about the system, but overall, it does the job, and does it well!

Cons

Not a fan of the online ordering setup. If I wish to have a product hidden on our online store, it also hides it on our iPad, which does not work too well. The program is also very laggy when you first try to login, takes 5 seconds or so every time - just freezes. Also, if someone tries to tip us with a custom tip amount, sometimes the text box covers up the amount section - and we've had people almost tip us $2,000 multiple times - the box needs to be moved.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing talech

Because we knew one of the sales reps.

Review Source

ET

Eric T.  
owner  
Food & Beverages  
Used the software for: 2+ years

### "Better than the Big Boys"

November 1, 2016

5.0

I own a coffee shop / cafe in New Mexico. Before this I have worked in all positions imaginable in many different types of restaurants. I have used most of the Big Name POS systems out there. As a manager I had to program them, change prices, add buttons and all that. Usually you have to do these things in the middle of a big rush on top of ten other things. I'll tell you what, Talech is by far the easiest I have ever encountered. I can add a button, scratch that, I can have an employee add a button with a few instructions over the phone! Also, by using ipads as terminals, my costs stay way low. a refurbished ipad is like $200. Compared to the other guys' pricey terminals, they are practically disposable. I bought a backup just in case! I love Talech and will tell it to anyone willing to listen. In this business, it is nice to find something that works!

Pros

Low initial cost. Intuitive setup. Rapid adjustability

Cons

Not compatible with Android OS

Review Source

Response from talech

November 9, 2016

We're so happy to hear that you are happy customer after 2+ years, Eric! Thank you for being a loyal talech customer and for writing a review. If there is anything you need, please don't hesitate to reach out. We're here for you!

LH

Lisa H.  
Owner  
Retail  
Used the software for: 2+ years

### "Talech Review"

October 23, 2019

4.0

We are a very small business, and the software is perfect for what we need. I like the reports feature, I can go back a year and compare numbers, I can email the reports to the accountant, I can keep track of each of our suppliers and how we are doing with each one.

Pros

Customer support has been super, fas,t efficient. The software is easy to use and set up was great.

Cons

In the beginning we had some super glitches that had even the tech experts stumped. It took a good while to get that all ironed out. Seems to be working fine now, only once in awhile do we find ourselves with a bit of a problem, but Customer Support is always just a phone call away.

Reason for choosing talech

Look of the overall base, the use of an i-pad, small compact size, seemed like the features were what we needed.

Review Source

CM

Carrie M.  
Owner  
Wine and Spirits  
Used the software for: 2+ years

### "Great POS system with top notch customer service support "

August 24, 2019

4.0

I have been happy with the program and really pleased with the tech support!

Pros

When we do have issues with card reader or printers (which are obtained from the credit card processing vendors) it is easy to reach the Talech customer service reps to talk us through the issue and resolve the problems. It keeps up with product inventory levels and gives decent reports.

Cons

Since I am not familiar with any other POS systems I can’t comment on the cons other than it is geared to restaurants and merchandise retail and not necessarily wineries....(thinking it might be nice for it to also monitor our bulk wine products?)

Reason for choosing talech

The credit card processing rep at the time recommended it and said it was a good value.

Review Source

VA

Veronika A.  
owner  
Retail  
Used the software for: 2+ years

### "Stay Away"

February 12, 2020

1.0

terrible

Pros

Quite user-friendly interface. Tech support is there but mostly no helpful

Cons

We worked with Talech for 4 years and our experience is horrible. First of all, card readers break frequently. You should pay for a new one. Not a problem! But a new one works for 2 weeks, and then you'll need to pay for a new one again, send the old one and so on. We experienced difficulties with charges, and they confirmed that their software didn't work properly. The worst things there were thousands of dollars which were not deposited to our account because of their 'bug'. We accidentally found it out. If you need a safe merchant provider, stay away from Talech.

Review Source

RH

Randy H.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Just missed the mark "

September 5, 2019

4.0

Overall my experience is poor. I was sold on this program, that it would do everything I needed for my business. It did not live up to its end.

Pros

Once you have figured out how to use the software it is fairly easy to use and you can customize it to your specific needs

Cons

Where to begin. The software is horrible. Every time there is an upgrade something goes wrong. Be it a printer malfunctioning or part of the program not working properly. I spend hours with customer service to get nowhere. They must constantly send out patches for the problems they create.

Reason for choosing talech

Good price and was told I could set it up in minutes.

Review Source

GS

Ginny S.  
Founder, Head-Honcho Cashier & Litter Mediator  
Retail  
Used the software for: 2+ years

### "This Small Business Owner Is Happy!"

November 1, 2016

5.0

I have been using Elo PayPoint and Talech for almost two years and I have be 110% pleased about the choice I made. My business had grown to the point where I needed a better way to manage sales, track inventory, review reports and continue to elevate the customer experience as a whole. Talech was the solution. The system is user friendly. Customer Service support is awesome. And I am happy. There is enough stressors in running a small business, my point-of-sale isn't one of them.

Pros

Ease of use, accurate reporting, appearance

Cons

The auto-correct when entering Custom Items. It's sneaky and changes a word to a more common one so I end up with interesting items on a receipt/report.

Review Source

Response from talech

November 9, 2016

We're so happy to have you as a happy and long-time customer, Ginny. Thanks for sharing what is working and what could be better for you. I have passed along your feedback to the team. Please continue to share with us. We love hearing from you!

BH

Beth H.  
Owner  
Retail  
Used the software for: 1-2 years

### "I am sad to leave this review but it is the truth"

November 5, 2016

2.0

After fighting tooth & nail for several months to get a general yearly tax report and all the other reporting issues I am sad to say not all of the issues have been resolved. Customer service varies depending on the person, some are great and some have very little patience for an angry customer. I would like these issues to change.

Pros

I love some of the reports provided. I like how the customer details work.

Cons

I am un happy with the insights reports, they have NEVER been accurate and I have reported this SEVERAL times. I am unhappy with being treated like I am asking for something I should not when it is something everyone would need for tax purposes. I am unhappy with the inventory management, I would like date as to when inventory originally came in and when additional stock was added.

Review Source

Response from talech

December 7, 2016

Thanks for taking the time to speak, Beth. We appreciate you sharing more about your business needs and what improvements that would help talech work better for you. Please continue to share feedback - we love to hear from you!

MP

Misty P.  
Administrator  
Retail  
Used the software for: 2+ years

### "Okay, but has intermittant wierd things happen that Talech can't explain/fix."

August 24, 2019

3.0

Pros

Fairly easy to use and make product changes.

Cons

Getting Talech to fix things like problems with half cents on sales tax and half cents with discount. We had to change all of our prices that ended in .95 to .98 since discount half cents issue never has been addressed. Took them two plus years to fix the half cents sales tax issue. I reported BOTH of these issues within days of starting to use the registers/software. The terminals are bluetoooth only; there needs to be an option for a terminal that is hardwired!!!!!

Review Source

RD

Roger D.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Very good program"

November 1, 2016

4.0

Works well and new features are added frequently. The interface with the credit card reader is sometimes an issue, and I am not sure if that is a ipad issue, the reader issue or and issue with Talech. Periodically the program will not connect to the card reader or gets stuck in a loop. Having to back out of the charge and sometimes the program itself and restart it. That usually clears up the issue. It would be great if this bug could be addressed as when you are busy it adds stress to the day. Customer service has always been very helpful.

Pros

Ease of programming and ease of use

Cons

No gift card availabilty and the previously mentioned credit card issue.

Review Source

Response from talech

November 9, 2016

Roger, thanks so much for the review and feedback. I have passed along your recent challenges with the product team. Please continue to share thoughts with us. We love hearing from you!

YF

Yvonne F.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Problems with card readers. "

June 5, 2019

3.0

It’s been ok but wonder if there is better stuff out there.

Pros

Overall it’s easy to use the system. I have nothing else to say

Cons

Concerned about security with ease of employees to take advantage of stealing. Also we recently got new card readers and have had nothing but problems, and we are in our busy time of the year, and it slows everything down and we will loose customers!

Reason for choosing talech

We were at our bank and they gave us the option and connected us with the rep.

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