--- title: "TicketManager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TicketManager Software - reviews, pricing plans, popular comparisons to other Event Management products and more." source_url: "https://www.capterra.com/p/155270/InviteManager/" page_type: "product" language: "en" --- # TicketManager Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 18, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TicketManager ## What is TicketManager? Ticket management solution that helps manage tickets, events, sell unused tickets and create loyalty and reward programs, and more. ## What is TicketManager used for? [Event Management](https://www.capterra.com/event-management-software/)[Event Marketing](https://www.capterra.com/event-marketing-software/)[Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 90% Neutral 10% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TicketManager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://ticketmanager.com&name=TicketManager) ## TicketManager Overview Updated August 2026 AI summary TicketManager enables organizations of all sizes to manage events and ticketing activities through features such as registration management, attendee tracking, event scheduling, payment processing, and reporting. It supports both in-person and virtual events, offers mobile and web access, and includes tools for barcode scanning, badge management, and third-party integrations to coordinate logistics and audience engagement. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TicketManager 4.3 (21) VS. [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting Price Contact vendor Starting Price $7000 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (21) Ease Of Use 4.6 (631) Value For Money 4.1 (21) Value For Money 4.7 (561) Customer Service 4.8 (20) Customer Service 4.8 (619) ## TicketManager alternatives [vFairs](https://www.capterra.com/p/149104/vFairs/) [4.8 (631)](https://www.capterra.com/p/149104/vFairs/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventzilla](https://www.capterra.com/p/117828/Eventzilla/) [4.4 (393)](https://www.capterra.com/p/117828/Eventzilla/reviews/) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [Eventcombo](https://www.capterra.com/p/194956/Eventcombo/) [4.9 (60)](https://www.capterra.com/p/194956/Eventcombo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [evenito](https://www.capterra.com/p/176183/evenito/) [4.5 (19)](https://www.capterra.com/p/176183/evenito/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155270/InviteManager/alternatives/) ## FAQs about TicketManager Overview ### Which roles and teams benefit most from TicketManager? TicketManager is most used by administrative professionals, coordinators, and operations teams that manage ticket inventory, guest lists, and event logistics. Marketing and sales teams use it to support client entertainment and relationship-building, while executives and senior leaders rely on it for visibility into usage, planning, and stakeholder engagement. Answer based on 21 reviews Overview ### What company size and specific industries is TicketManager built for? TicketManager is designed for businesses of all sizes, including small, mid-market, and enterprise organizations, that manage events and sports tickets. It also suits companies building loyalty programs and other ticket-driven customer engagement programs, especially those using Salesforce for reporting and related workflows. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of TicketManager? TicketManager offers event ticketing and registration, including online ticketing, mobile ticketing, onsite ticketing, and kiosk ticketing. Core functions also cover barcode/ticket scanning, seating map, badge management, access controls/permissions, payment processing, reporting/analytics, and attendee management for conferences, conventions, and other events. Integrations ### Which third-party tools and platforms does TicketManager integrate with? TicketManager integrates with 3 third-party tools: Microsoft Outlook for email and calendar workflows, SAP Concur for expense management, and Salesforce Sales Cloud for CRM data. These catalog integrations cover scheduling, finance, and customer relationship management needs within a single platform. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does TicketManager offer? TicketManager provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review. Answer based on 1 reviews Getting Started and Support ### What customer support options does TicketManager offer? TicketManager provides phone support and 24/7 live rep assistance. Users describe support as quick to respond, helpful with reports and issues, and often able to walk through fixes clearly. Some note that guidance for less frequent tasks can take time, especially when training sales reps on the mobile app. Answer based on 3 reviews ## Features AI summary Based on 7,313 Event Management reviews Capterra reviewers point to these as the top features buyers look for in event management software: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) TicketManager supports all three features that reviewers rank highest: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups efficiently, keep event timelines organized, and maintain accurate attendee records, allowing teams to run events with better coordination and a smoother guest experience. Access Controls/Permissions Define levels of authorization for access to specific files or systems Attendee Management Process of managing, tracking, and communicating with individuals who are registered to attend an event Badge Management Create, manage, and print wearable badges Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Calendar Management Track and manage schedules and meetings via an integrated calendar Conferences/Conventions Software that specializes in managing events such as conferences, conventions and trade shows TicketManager 50 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Badge Management: Create, manage, and print wearable badges - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Data Management: Searchable repository of information about clients - Customizable Forms: Customize contracts and forms to collect specific information - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Forms Management: Store, manage and track all forms in a centralized location - Gamification: Games or game-like elements to track progress and reward accomplishments - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Lead Capture: Automatically identify and save contact information of potential customers - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Reporting: Active reporting of data and metrics - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Room Block Management: Book and manage rooms at an event - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Social Promotion: Market event via social media tools - Sponsorship Management: Raise funds via sponsors and grants - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Brokering: The resale of tickets based on demand and availability - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Volunteer Management: Manage volunteer information and direct volunteer resources - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.0 (21) 4.0 Based on 21 reviews ## Pricing Value for money 4.1 (21) ### Starting price Free trial not available Value for money 4.1 (21) 4.1 Based on 21 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (20) 4.8 Based on 20 reviews ## User reviews Overall rating 4.3 Based on 21 reviews Filter by rating 5(9) 4(10) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent JS Ja S. Coordinator ### "Always super helpful customer service. Very easy to use software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 19, 2018 Pros Ease of use. It's a very easy program to use once you know how to use it. The Customer service team is also extremely helpful and quick to respond. Cons Sometimes the functionality is not there; it's capable but you have to ask around to see if it's possible and then you can requests more functionality that I think should be standard to all. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Cortney H. Admin ### "Overall works fairly well" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 June 13, 2018 Pros I like that it sends emails out with confirmations and requests for approval. Very helpful to have the link included for easy access. Cons I don't like that when the tickets are sent via email, each ticket is in a separate email. Wish there was an option to have them come in one email and one pdf. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jennifer B. Sales Administrator ### "Administrative process has been great but my sales reps are slow to accept the product." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 11, 2018 Pros The step by step process from inventory, request, approval, shipping and guest list and check in process. Cons Mobile app is challenging for my sales reps, the "customer support" to walk them through the app when they don't use it on a regular basis is time consuming. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Michele W. Eastern Regional Administrator Dealer Sales ### "It's very efficient doing tickets this way." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 11, 2018 More efficiency in sending out tickets to our dealers & customers Pros If you've sent tickets to someone before then their name, address and all their information populates. That is a BIG time saver. Cons If I want to make a change to an already populated record, it doesn't allow me because the record has the same email address. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Marcelita (Marcy) H. Admin Asst Marketing and Advertising ### "Has gotten better and easier each time. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2018 Easy to upload, allocate and track the tickets Pros Very easy to maneuver thru the site and the instructions are easy to understand. Having total control of all the tickets its easy to correct any errors. Cons Nothing really. Easy to use and with great customer service, I am able to fix any issues I may have and its usually my own errors. The fix is usually an easy step. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Melanie M. Executive Assistant Banking ### "Good tool, complicated at first" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 8, 2018 Easy ability to track customer event ticket use. Pros I like the ability to add multiple event dates, for the same performer, at the same time. I like the reminders - especially after the event to reconcile the attendees. Cons Wish the system would recognize previously entered attendee names so that it would self-populate when it recognizes the name & all I'd have to do is confirm the details or edit. Also wish I could designate the approver, instead of it automatically designating my manager. I enter ticket orders for multiple business lines & my manager shouldn't be the approver of other business lines tickets but there's no option to change the approver. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HG Henryq G. Manager Banking ### "Good selection of tickets and easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 8, 2018 ease of use Pros Seating chart was easy to understand and there was a good selection of seats to choose from. Could also sort by price of ticket which is helpful for those on a budget. Cons I would like to see actual pictures inside the theater. It would be helpful to get actual sight lines and angles of viewing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Linda C. Senior Executive Assistant Accounting ### "Satisfactory" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 8, 2018 Pros As a first-time administrator, i find the site to be very user friendly. I like that certain fields automatically populate when you enter a requester's name, saving a lot of time. Cons Orders that are denied/cancelled are not removed from the 'Approve Orders' section. Constant updates that, at times, cause the site to not work (ex. today - 6/8/18) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Linda H. Executive Assistant Financial Services ### "TicketManager is easy to use - I can get my order done quickly." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2018 Pros The fluidity of the pages from one to the other, in an order that makes sense. Finding events in a chronological order makes it easy - and the search functions are logical. Cons Can't think of anything negative to say - I really enjoy using this program. For new users, however, maybe a step-by-step tutorial upfront. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Evan S. Fountain installer ### "Don't understand it too well" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 8, 2018 Pros Easy to find the events . I also like how it's easy to read the map of the seating arrangements for each arena. Cons Somewhat confusing. I didn't understand what some of the different logos meant for the tickets. And it would have been nice if there was a map of doe the parking areas. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/155270/InviteManager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.