--- title: "Benevity Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Benevity Software - reviews, pricing plans, popular comparisons to other Donation Management products and more." source_url: "https://www.capterra.com/p/155271/Benevity/" page_type: "product" language: "en" --- # Benevity Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Benevity ## What is Benevity? Benevity is the global leader in corporate purpose software powering corporate social responsibility (CSR) and employee engagement programs in over 20 languages. Iconic brands rely on Benevity to power their purpose in ways that attract, retain and engage today's diverse workforce. Benevity has processed over $10 billion in donations and 46 million hours of volunteering time to support 326,000 nonprofits worldwide as well as facilitated 770,000 positive actions and awarded 1.2 million grants. ## What is Benevity used for? [Donation Management](https://www.capterra.com/donation-management-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Volunteer Management](https://www.capterra.com/volunteer-management-software/) Overall rating Based on 42 user reviews Reviews sentiment Positive 57% Neutral 10% Negative 33% Starting price Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Benevity alternatives Highest Rated [Givebutter](https://www.capterra.com/p/172048/Givebutter/) [4.8 (872)](https://www.capterra.com/p/172048/Givebutter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172048/Givebutter/) [4.5 (1,464)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (398)](https://www.capterra.com/p/158382/Submittable/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155271/Benevity/alternatives/) ## FAQs about Benevity Overview ### Which roles and teams benefit most from Benevity? Benevity is most used by nonprofit leaders, fundraising teams, finance staff, and CSR program managers who need to manage corporate giving efficiently. Executive directors and CEOs use it to oversee partnerships, development teams track donations and campaigns, and treasurers, bookkeepers, and administrators handle disbursements, reporting, and donation processing. Answer based on 40 reviews Overview ### What company size and industries is Benevity built for? Benevity is built for the world’s largest companies, yet 59% of reviewers come from small businesses, while 30% are enterprise and 11% midsize. It is used most in Non-Profit Organization Management at 27%, followed by Education Management at 14% and Banking at 5%, especially for donation management. Answer based on 42 reviews Features and Usability ### What are the key features of Benevity? Benevity offers employee engagement, volunteer management, and recognition management for workplace giving and participation programs. It also includes donation tracking, recurring giving, gift matching management, grant management, and impact measurement, plus reporting and analytics, workflow management, role-based permissions, and single sign on for program administration. Integrations ### Which third-party tools and platforms does Benevity integrate with? Benevity integrates with VolunteerMatch and Workday HCM for volunteer management and HR workflows. These cataloged connections cover the main third-party platforms listed for the product and support linking Benevity with external systems used for employee engagement and people operations. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Benevity offer? Benevity provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face guidance, live online sessions allow guided remote instruction, webinars cover structured group learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Benevity offer? Benevity provides email/help desk, a knowledge base, phone support, and chat. User feedback on support is mixed: some describe responsive, helpful guidance during setup, while others report slow replies, missed messages, and difficulty getting issues resolved, especially around funds and account questions. Answer based on 7 reviews Ease of use ### Is Benevity easy to use? Benevity feels easy to use for many employees and administrators, especially for donations, volunteer sign-ups, and match tracking. Teams often find the interface clear and event setup simple, but some nonprofits and admins run into confusing processes, weak search, setup friction, or service issues that hurt day-to-day usability. Answer based on 15 reviews ## Features AI summary Based on 2,945 Donation Management reviews Capterra data shows that buyers of donation management software rank the following features as their top priorities: - **Donation Tracking** (**66%** of reviewers rated this feature as critical) - **Online Giving** (**65%**) - **Contact Management** (**49%**) Benevity supports all three of the features reviewers rate most important: **Donation Tracking**, **Online Giving**, and **Contact Management**. Together, these capabilities help organizations monitor contributions accurately, collect donations through digital channels, and maintain complete donor records, allowing teams to improve fundraising visibility, strengthen donor relationships, and manage giving programs more efficiently. Donation Tracking 2.7 (10) 20.00% of 10 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Online Giving 2.9 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Outlet for members and visitors to submit donations electronically Payment Processing 2.2 (10) 30.00% of 10 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Donor Management 2.2 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Recurring Giving 3.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Manage and track recurring gifts For Nonprofits 2.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Benevity 50 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Tracking: Track the attendance of specific individuals or groups - Auction Management: Allows businesses to create and manage auctions. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Event Management: Schedule and manage the logistics of activities and other gatherings - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Gift Matching Management: Ability to match gifts through the system - Grant Management: Monitor application statuses, proposals and award funds - Impact Measurement: Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Pledge Management: Track commitments to donate in the future - Receipt Management: Upload, track, and submit receipts in a central database - Recognition Management: Track volunteer performance and award those who exceed certain criteria - Recurring Giving: Manage and track recurring gifts - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Volunteer Management: Manage volunteer information and direct volunteer resources - Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers --- Get Advice We can help you find the software with the features you need. Features 3.3 (42) 3.3 Based on 42 reviews ## Pricing Value for money 3.0 (32) Value for money 3.0 (32) 3.0 Based on 32 reviews ## Integrations [ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ VolunteerMatch](https://www.capterra.com/p/168325/YourMatch/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.9 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.9 (33) 2.9 Based on 33 reviews ## User reviews Overall rating 3.4 Based on 42 reviews Filter by rating 5(18) 4(6) 3(4) 2(2) 1(12) Mentioned topic Sorted by most recent JS Julia S. Treasurer Environmental Services ### "Benevity is great donation platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2025 Very good experience, a great donation platform for charities! Pros It was user friendly and it issued tax receipts to donors, so our organization didn't have to. Cons It requires an annual questionnaire that needs to be filled out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Tammy W. ITFM Analyst Oil & Energy ### "Benevity makes tracking all of your volunteer hours easy." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2024 Benevity has been instrumental in our organization as we are a global enterprise. Benevity allows us to track all of our volunteer hours so that we my give grants to non-profit organizations as we provide an allowance to them of $25/hr for every employee hour volunteered. Pros Benevity is easy to use and helps us track all of our volunteer time. I most like the fact that I can create an event that makes it easy for others to see where volunteers are needed and easy for them to sign up for the event. Cons So far, I have not found anything that I do not like about Benevity. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TD Tenzin D. Health Informatics Health, Wellness and Fitness ### "Ideal platform for your team's charity projects" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 20, 2024 Pros The ability to crowd source on Spark and being able to view the progress of our team's fund raising goal is amazing! Also, you can create challenges for your team to encourage participate in volunteering or other team building activities. Cons For the charities receiving funds via Benevity, it takes a while to receive the money. A portion of the total amount raised is deducted for administration fee. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Ryan W. Business Analyst Insurance ### "Efficient Platform for Managing Corporate Giving, with Room for Customization" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 October 11, 2024 Overall, it’s a powerful tool that simplifies corporate social responsibility initiatives. Employees appreciate it for tracking volunteer time if your company allows that, and the integration among other API’s is simple. Pros Benevity is a robust platform for managing workplace giving, volunteering, and grant programs. From an admin perspective, the interface is user-friendly, making it easy to set up campaigns and track participation. The integration with payroll systems streamlines donation matching, and the reporting tools provide comprehensive data on employee engagement and program impact. However, occasional updates can cause minor glitches, and the customization options for campaigns could be more flexible. Overall, it’s a powerful tool that simplifies corporate social responsibility initiatives. Cons Occasional updates can cause minor glitches, and the customization options for campaigns could be more flexible. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Abbe M. Manager, R and D Sales Pharmaceuticals ### "Using Benevity for Annual Giving" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 27, 2024 Every year I use this to donate my annual giving through my company. It makes knowing the budget I have to give very easy, and it's easy to see where I have donated to in my dashboard. Pros There are local businesses/charities to donate to as well as large international charities. Cons The user interface and search functions are not ideal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kara B. Operations Manager Non-Profit Organization Management ### "Conflicting requirements, poor communication, not recommended" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 1, 2024 Our experience with Benevity has been terrible. Pros We have nothing positive to say about Benevity. Cons Our nonprofit organization submitted the exact bank account verification materials Benevity required - multiple times - and they still wouldn't approve us for EFT transactions. We're not sure why they've made this process so difficult, but we definitely wouldn't recommend them to any other nonprofits. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VZ Vittoria Z. CSM Computer Software ### "Un service support consternant" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 16, 2024 Pros Je n'apprécie aucun aspect. Le service est déplorable. Cons le service support est désorganisé, incohérent dans ses demandes et par conséquent chronophage. Switched from [YourCause](https://www.capterra.com/p/222066/YourCause/) choix de l'entreprise. La plateforme antérieure avait une meilleure gestion Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Sofi T. PgM Entertainment ### "Questionable service" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 April 4, 2024 Pros I'm not sure if there's much to say about this Cons Funds disbursement to charity takes a long time and they keep delaying the promised disbursement date without an explanation. There also is not a way to track on the UI on fund arrival date. Frankly, it feels a bit shady that they're just sitting on the funds, and especially given the fees. Companies are better off using an alternative service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jeff L. Developer Computer Software ### "Searching for charities doesn't work!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 March 20, 2024 Frustration. After deleting existing charities (added using a previous app, for a previous home location, which transferred fine to Benevity) I was unable to add new charities I wanted to add. For example, change Habitat For Humanity from my old city to my current one. Pros Clear recordkeeping. I could see what payments were sent, and what payments are scheduled. Cons Searching for a charity I know exists is fruitless. The search feature is completely useless. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jillian S. Teacher and Administration Education Management ### "I don't understand why American companies use this organization" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 15, 2024 Pros Nothing. They are useless. They have not released our money after over a month, almost 2 months. We are small school in Puerto Rico in desperate need of funds. We have a small amount that was donated to us in Benevity and they refuse to release the funds to us. Their customer services is non-existant. Cons They have held our donations and have not been responsive to our requests for release. We had one bank account and we opened another bank account just so we could get our funds released. $10,000 was donated to our small school in Puerto Rico. We desperately need this money and Benevity will not release our money to us. This company isn't even located in the US. It is very suspicious to me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/155271/Benevity/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Givebutter vs Benevity](https://www.capterra.com/compare/155271-172048/Benevity-vs-Givebutter)