Average Ratings

9 Reviews

  • 3.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Benevity
  • www.benevity.com
  • Canada

About Benevity

Benevity is the global leader in corporate social responsibility and employee engagement software. Some of the worlds most iconic brands rely on Benevitys award-winning solutions to power their Goodness Programs that attract, retain and engage todays diverse workforce by connecting people to the causes that matter to them. With an employee base of 10 million users, Benevity has processed over $3 billion in donations and 20 million hours of volunteer time to 200,000+ global charities worldwide.


Benevity Features

  • Attendance Management
  • Calendar Management
  • Event Management
  • Group Management
  • Member Directory
  • Membership Management
  • Recognition Management
  • Registration Management
  • Scheduling
  • Self Service Portal
  • Training Management
  • Volunteer Profiles
  • Campaign Management
  • Donation Tracking
  • Donor Database
  • Event Management
  • Gift Management
  • Grant Management
  • In-Kind Donations
  • Matching Donations
  • Mobile Donations
  • Online Donations
  • Pledge Management
  • Receipts / Statements
  • Recurring Donations
  • Volunteer Management
  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Discovery
  • Donor Management
  • Event Management
  • Gift Matching Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Pledge Management
  • Recurring Giving
  • Volunteer Management
  • Compliance Management
  • Contract Management
  • Grant Award Tracking
  • Grant Opportunity Search
  • Online Applications
  • Self-Registration

Benevity Reviews Recently Reviewed!


Benevity - Blessings

Apr 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We've been on the receiving end of Benevity - and have been blessed by donations. Our donors like giving anonymously and their donations have made a big difference. They like that it was simple for them just to pick a cause that they wanted to support and Benevity does all the work for them. With automatic payroll deductions - they take how much you want to donate and send it where you want it to go. It's as simple as that

Cons: The only thing that we didn't like was not being able to thank the people that donated to us but that what the donor likes about Benevity that their donation is anonymous. So it's a win - win.

Overall: What a blessing to all!

Great for Volunteering

Jun 04, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: I currently use Benevity at my current employer to explore opportunities for volunteering inside and outside the company and to manage my donations to non-profits. The system is easy to use to be matched to events in my area. I can easily sign up and receive emails of any notifications. After the volunteer event is completed, i can receive credit for it.

Cons: The only con i experieced was that the search feature is only by region (US, Europe, etc) instead of by City or County.

Potential Security Breach!! -- Setup of Electronic Donation Payments

Feb 22, 2019
1/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

Pros: Allows online input of data. But then they do not have a way of capitalizing on this. (see cons)

Cons: Benevity requires submission of a document that has ALL account information listed on the document. Benevity is asking to upload a document that has bank name, routing number, and full account number listed on the page so they can verify.

This is a huge breach of security. To have such a document floating around an office or cyber-space is dangerous at best. Companies much larger and presumably with much thicker firewalls than Benevity are getting hacked all the time. In this 21st century their policy lacks the understanding of cyber and personal security.

Overall: Our foundation will receive the 3 checks "the old fashioned way". After that we will likely close our account until Benevity decides to change their policy in this regard. It is simply not worth one website.

Vendor Response

by Benevity on April 10, 2019

Hi Peter, thank you for your review.

At Benevity, we go to great lengths to secure the data of our clients and the causes they support. EFT data submitted by a cause is securely submitted to us via our Causes Portal. Once submitted by the cause owner, the data is encrypted in transit and once received into our secure production network, is encrypted at rest. Access management controls are in place to ensure that the only individuals accessing cause banking data are those who require the access to either support the causes, or process donations to them. We adhere to best practices for network security and undergo regular 3rd party application vulnerability scanning and penetration testing in order to identify and remediate vulnerabilities.

We hope to continue to support your charity through the Causes portal and thank you for all that you do at Multihull Youth SAIL Foundation.

Easiest way to work with employer donations and volunteer matching

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: Through my secondary employer I'm able to make donations or track my volunteer experiences to give even more back to the community. My daughter did a fundraiser through school and we were able to make our donation online through Benevity to take advantage of the donation matching, which overall doubled the funds raised!

Cons: I have no negative experience with the software so far. It's very easy to use and charitable organizations have connections with Benevity built right in already.

Tricky to get it up and running

Jun 26, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the organized manner in which it keeps track of donor activity and the dashboard is organized and easy to follow and make sense of.

Cons: It was extremely difficult to set up and customer service was lacking. Also, I wish it gave us more regular updates than it does- often, there is a gift sitting in the system and we're not notified until we receive a monthly disbursement notification.

AWESOME for Non-profits!

Apr 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Benevity contacted our non-profit as soon as someone requested to donate to our organization, and it was very easy to sign-up and create a profile. We have already had two sizable donations made to our organization, and the reporting features on donations are easy to find and very user-friendly.

Decent portal

Feb 22, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Benevity is a decent portal for donations and volunteering opportunities. However, their search, sort and filter options within the portal do not work very well. Overall, I would rate it at 7/10. I am happy with it, but it can be better.

Rarely use, but works well when I do

Mar 07, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

Pros: I like being able to see when donations are coming in. I also like being able to look into donations when we have already received them to get the donor information.

Cons: I don't like having to download a report when I am trying to look up a donation. I would like to be able to just see all the info on the screen.

Overpriced and inconvenient

Jun 29, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: They collect payroll and matching donations from several large companies. That's it, the only good thing about them. Everything else is crappy - the software, the lag time, the fees, the staff, the support.

Cons: pricey

Overall: They send us other people's money, that's it.