DSi Transport Manager Ratings

Overall
4/5
Ease of Use
3.5/5
Customer Service
4/5

About DSi Transport Manager

A logistics solution that combines quoting, dispatch, billing, mapping and routing, and automation tools. DSi Transport Manager lets your dispatchers manage large fleets with fewer mistakes, keystrokes, and time. Custom rate, order and dispatch templates mean fast and accurate user input, virtually eliminating duplication and data entry errors. Advanced report writer lets you analyze your operations to find underperforming assets and measure bottom-line results and efficiency gains. Learn more about DSi Transport Manager

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Showing 9 of 9 reviews

Showing Most Helpful

Showing 9 of 9 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Avatar Image
Tim M.
President
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
January 16, 2018

“We use the dispatching program with the truck locator as well as Electronic Logging Device”

OverallTime and money savings. Some learning curve growing issues, but overall very happy with the ROI on this software.
ProsThe dispatching programs has saved us money and time overall since implementations. While the Electronic Logging Device portion is an ongoing learning curve.
ConsWe have had small problems with updates of software, but eventually all bugs were smoothed out. Electronic Logging Device roll out has been shakey, but in speaking with other trucking companies all brands are having same sort of issues.
Reviewer Source 
Source: Capterra
January 16, 2018
Jason B.
Dispatch Manager
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 15, 2018

“With the volume we do this software is perfect. ”

OverallIt is the best software offered for our application. Great reporting and it is easy to use.
Prosthe ability to integrate with others and the endless customizations that can be made. It is a great reporting tool and the people at DSi find a way to make things work.
Conse-log is slow to come around. Due to the large amount of bugs it really alienated my drivers and I nearly lost my buy in . ...............................................
Reviewer Source 
Source: Capterra
January 15, 2018
john j.
GM
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
January 10, 2018

“Excellent company to work with”

ProsEase of use. Easy for a new employee to learn the software. We have been a DSI customer for over 17 years and their employees and staff are great, they have been great to work with.
ConsHard to get DSI to make changes to the software. They have a great group of programmers and employees, they just don't like to do many modifications to the software.
Reviewer Source 
Source: Capterra
January 10, 2018
David D.
Transportation Safety Manager
Transportation/Trucking/Railroad, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 12, 2018

“Very easy to learn ”

OverallEfficiency
ProsI like that I can track vehicles and replay the exact route used and compare with current traffic conditions. Very little down time. Really helps out when there's a accident.
ConsThe software reporting is a little outdated. I have been running DSI since 2006 and now there coming out with web base system that has E-Log and new reports.
Reviewer Source 
Source: Capterra
January 12, 2018
Jared K.
Heavy Haul Dispatch
Construction, 201-500 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
3/5
Features
2/5
Value for Money
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
January 15, 2018

“Software seems to be a step behind other software programs out there.”

OverallDoes what it needs to do for daily dispatching tasks.
ProsIt does what it is made to do. Has a basic layout that is easy to read. Not many things you can mess up.
ConsNot very functional on reporting side and lack of accuracy in mileage reporting. Seems to be a step behind on what other software is out there.
Reviewer Source 
Source: Capterra
January 15, 2018
Avatar Image
Pam D.
Rental Operations Mgr.
Machinery, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 15, 2018

“Miss the old days when rep was more involved with his customer's needs and not in Vietnam. ”

OverallWe couldn't do our jobs without it!
ProsBeen partnered for over 10 years, comfortable. Lisa is the best thing the company has going for them.
ConsWould like to see more updates and integrations with our other software to stay more current with what your competitors are offering.
Reviewer Source 
Source: Capterra
January 15, 2018
Sabrina H.
Co-owner
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
January 12, 2018

“Everyone at DSI is always than willing to provide support. The people are professional & friendly!”

ProsIt keeps us organized. It is an amazing reference tool! There are numerous ways to sort and group the deliveries when looking for trends.
ConsI can't view it on my phone or iPad just yet. I would like to view status of loads when I am out of the office.
Reviewer Source 
Source: Capterra
January 12, 2018
ROBERT A.
V.P. OF OPERATIONS
Transportation/Trucking/Railroad, 11-50 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
January 9, 2018

“Good people to work with ”

OverallDOT compliance.
ProsThe ability to email directly to drivers. The ability to run easy reports. The ability to customize the reports.
ConsMobile dash board has a big delay on sending info. The Elog update lag on fixing the problems in a timely fashion,
Reviewer Source 
Source: Capterra
January 9, 2018
Avatar Image
Thurl S.
Dispatch Coordinator
Machinery, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
January 17, 2018

“worst dispatch system I have ever used , very expensive for business use .”

ConsI do not like anything about the system. Everyday use of the system is frustrating and seems to be more issues that have to be debugged or fixed. Daily updates because system issues , software fails constantly, support is horrible, old system design
Reviewer Source 
Source: Capterra
January 17, 2018