# Agiliron Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Agiliron Software - reviews, pricing plans, popular comparisons to other Order Management products and more.

Source: https://www.capterra.com/p/155321/Agiliron

---

# 

 Agiliron Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Agiliron

## What is Agiliron?

Easy to navigate interface makes selling product and managing orders easier than ever. Agiliron's built-in mechanisms help reduce errors and improve your efficiency. Custom product setup and fields allow for better product tracking, reporting, and category organization that will help you reduce costs, maximize profitability, and intelligently scale. Agiliron also integrates with many of your existing business tools like Quickbooks, ShipStation, Mercury Payments, Magento, Shopify and more!

## What is Agiliron used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[Order Management](https://www.capterra.com/order-management-software/)[Warehouse Management](https://www.capterra.com/warehouse-management-software/)

Top alternative

Featured

Overall rating

Based on 50 user reviews

Reviews sentiment

Positive

88%

Neutral

6%

Negative

6%

Starting price

$99

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Agiliron?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.agiliron.com/&name=Agiliron)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Agiliron

4.5 (50)

VS.

[4.2 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

$99

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (50)

Ease Of Use

4.0 (953)

Value For Money

4.5 (44)

Value For Money

3.9 (839)

Customer Service

4.4 (47)

Customer Service

3.8 (741)

## Agiliron alternatives

[4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,176)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (197)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/155321/Agiliron/alternatives/)

## FAQs about Agiliron

Overview

### Which roles and teams benefit most from Agiliron?

Agiliron is most used by business owners, executives, and operations managers who need unified control of sales, inventory, and order workflows. Sales and account teams use it to manage customers and transactions, while finance and retail operations staff rely on it for purchasing, inventory accuracy, reporting, and day-to-day coordination.

Answer based on 49 reviews

Overview

### What company size and industries is Agiliron built for?

Agiliron is built for small businesses in multi-channel commerce, with 100% of reviewers from small companies and Retail leading at 31%. It serves product businesses in Retail, Wholesale, Distribution, eCommerce, and light manufacturing, with reviewer industries led by Retail, Wholesale at 24%, and Automotive at 10%.

Answer based on 49 reviews

Features and Usability

### What are the key features of Agiliron?

Agiliron includes core inventory management, order management, and point of sale (POS), plus differentiators like multi-channel management and third-party integrations with Shopify, Amazon, eBay, QuickBooks, and 3PLs. Reviewers also highlight customizable pricing, CRM and customer records, and real-time inventory synchronization across sales channels.

Answer based on 16 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Agiliron starts at $99/month flat rate for the Premier plan, with Enterprise at 199 and Global Enterprise at 299; annual billing lowers those to 85, 169, and 255. A 30-day free trial is available with no credit card. Reviewers describe pricing as fair, but note a steep learning curve and some Enterprise-only functionality.

Answer based on 15 reviews

Integrations

### Which third-party tools and platforms does Agiliron integrate with?

Agiliron integrates with 10 third-party tools, including reviewer-cited connections to QuickBooks Desktop Enterprise, QuickBooks Enterprise, QuickBooks Online Advanced, ShipStation, and WooCommerce. Official integrations also extend to Shopify, BigCommerce, PayPal, Avalara, and Zapier, covering accounting, shipping, ecommerce, payments, and tax management.

Answer based on 17 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Agiliron?

Agiliron takes more time to onboard than simpler systems, with a noticeable learning curve tied to its broad feature set. Live online sessions, webinars, documentation, and videos support training. Reviewers say managers and admins often rely on onboarding staff, while front-line users learn faster once workflows and product setup are established.

Answer based on 12 reviews

Getting Started and Support

### What customer support options does Agiliron offer, and how do users rate the experience?

Agiliron offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and consistent during onboarding and issue resolution, with some reporting replies within 12 to 24 hours. A smaller group cites delays, weak follow-through, and difficulty getting timely technical answers.

Answer based on 16 reviews

Features and Usability

### Is Agiliron easy to use for daily operations?

Agiliron handles daily operations well once teams learn the system, but onboarding can take time. Small business staff often like the broad feature set, centralized order and inventory workflows, and responsive support, while some users find the interface dated, reporting less intuitive, and common tasks too multi-step.

Answer based on 15 reviews

Features and Usability

### How good is Agiliron's user interface?

Agiliron offers a workable interface with useful customization, but the experience feels mixed for some teams. Retailers, distributors, and multi-channel sellers often find the layout intuitive enough after setup, while others describe the design as dated, certain workflows as clunky, and some back-office screens as less intuitive.

Answer based on 12 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

4.6 (13)

61.54% of 13 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Inventory Control

4.4 (11)

63.64% of 11 reviewers that rated this feature as important or highly important

Monitor product stock levels

Order Management

4.8 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

eCommerce Management

4.3 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Order Fulfillment

4.4 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Manage the process of receiving, preparing, and delivering orders for goods/products

Reporting/Analytics

4.8 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Agiliron 100 features

Outsource and manage third party logistics

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage customer orders that cannot be filled immediately due to out-of-stock items

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Create and manage digital catalog of products/services with their details, specifications, and price

Tracking, calculating, and paying commissions and earnings to employees

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Manage order deliveries until they are received by the customers

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Digitally sign online documents

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Intended to be used by online stores

For Retail Stores

Form predictions based on past and present data/trends

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Group and package individual but related items as one package set

Process of printing custom labels through various methods.

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Provides intelligence to make the right inventory purchasing decisions.

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Manage and support multiple locations

Ability of websites, web applications, or mobile applications to function without an active internet connection

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Present a catalog of inventory that customers can view

Ability to link barcodes or serial numbers with specific items for identification

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Manage all receiving processes within a warehouse

Managing orders that a customer purchases repeatedly and regularly

Purchase and replenish product stock based on inventory levels and needs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Manage sales in retail stores

Track and facilitate returns of products sold

See what items have been returned

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track and assign specific serial numbers to products

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Internal and external product tracking codes

Manage special order requested by a customer

Track the status over time for a request, process, asset, or transaction

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Set up connections to third-party platforms to improve business processes

Interactivity between software and users by touching areas on the screen of display devices

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Manage and track operations and inventory within warehouses

Get Advice

We can help you find the software with the features you need.

Features

4.3 (50)

4.3

Based on 50 reviews

## Pricing

Value for money

4.5 (44)

Free Trial

[View pricing plan details](https://www.capterra.com/p/155321/Agiliron/pricing/)

Premier

$99.00

Flat Rate,Per Month

It includes:

-   1 User Log-Ins Included
-   2 Sales Channels Included
-   Ebay and Amazon Integrations
-   Ecommerce Integrations
-   Ecommerce Store
-   Full Featured CRM
-   Point of Sale
-   Quickbooks Integration
-   Unlimited Email Support
-   Unlimited Orders

Enterprise

$199.00

Flat Rate,Per Month

It includes:

-   1 User Log-Ins Included
-   2 Sales Channels Included
-   Advanced Business Intelligence
-   Advanced Inventory Management
-   B2b Store
-   Custom Communication Templates
-   Ebay and Amazon Integrations
-   Ecommerce Integrations
-   Ecommerce Store
-   EDI Integrations
-   Full Featured CRM
-   Multiple Stock Locations
-   Point of Sale
-   Quickbooks Integration
-   Unlimited Email Support
-   Unlimited Orders
-   Unlimited Phone Support
-   Warehouse Mobile App

Global enterprise

$299.00

Flat Rate,Per Month

It includes:

-   1 User Log-Ins Included
-   2 Sales Channels Included
-   Advanced Business Intelligence
-   Advanced Inventory Management
-   B2b Store
-   Channels Across Multiple Countries
-   Custom Communication Templates
-   Ebay and Amazon Integrations
-   Ecommerce Integrations
-   Ecommerce Store
-   EDI Integrations
-   Full Featured CRM
-   Multi-Currency
-   Multiple Stock Locations
-   Point of Sale
-   Quickbooks Integration
-   Unlimited Email Support
-   Unlimited Orders
-   Unlimited Phone Support
-   Warehouse Mobile App

Value for money

4.5 (44)

4.5

Based on 44 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

15Five](https://www.capterra.com/p/140437/15Five/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (47)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (47)

4.4

Based on 47 reviews

## User reviews

Overall rating

4.5

Based on 50 reviews

Filter by rating

5(32)

4(12)

3(3)

2(2)

1(1)

Mentioned topic

Sorted by most recent

JG

Jeff G.

CEO

Retail

### "After 10 Months, Key Business Requirements Were Still Unmet"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 18, 2026

Strong functionality in some areas, but unresolved key issues prevented long-term success. Based on my experience, I cannot recommend Agiliron.

Pros

I rarely leave negative reviews, but after spending approximately 10 months attempting to implement Agiliron, I feel obligated to share my experience so other businesses can make an informed decision. When we signed with Agiliron on July 11, 2025, our target go-live date was September 2025. Agiliron was aware that our existing order management system was scheduled to cease operation on October 31, 2025, making the implementation timeline critical to our business. The system was ultimately placed into production on February 1, 2026, approximately four months behind schedule, with several unresolved issues affecting our ability to create accurate purchase orders. Our company invested $4,200 in onboarding and custom setup fees, recurring subscription fees, and hundreds of hours of staff time. Despite that investment, the implementation was never successfully completed. The primary issue involved purchase orders. Our business relies on accurate vendor part numbers, vendor selection, accurate costs, and reliable purchasing information. Throughout the implementation, we experienced ongoing issues involving matrix products, vendor selection, accurate vendor part numbers, incorrect costs, and purchasing data consistency. Despite repeated follow-ups and testing efforts, these issues remained unresolved when we terminated the system. As a result, orders containing matrix products required manual review and correction before purchase orders could be issued. Performance was another major concern. Agiliron was by far the slowest cloud-based business application I have ever used. Early in the implementation process, when I raised concerns about system speed, I was told that the implementation environment differed from the production environment and that performance would improve once we went live. After going live, I was informed there was no separate production environment. Performance never improved. The user interface was also extremely difficult to work with. I understood going in that it was not a modern platform and assumed that familiarity would improve the experience over time. It never did. Tasks that should have required one or two steps routinely required many more. Very little felt intuitive, and daily operation remained cumbersome throughout the project. The data implementation process took months and ultimately failed to deliver a workable result. I was originally told that the consultant assigned to my project was among their most experienced implementation specialists. He was professional and pleasant to work with, but the implementation itself was unsuccessful. I later learned that he was no longer with the company. To be fair, Agiliron does offer some strong functionality. The reporting capabilities were impressive, and the team successfully implemented a number of requested changes during the project. One support representative in particular was professional and genuinely tried to help. While I appreciated his efforts, many of the issues ultimately required action beyond his control and remained unresolved. Unfortunately, the unresolved purchasing issues, implementation delays, performance concerns, and communication challenges ultimately outweighed those positives for our business. Communication throughout the project was inconsistent. While there were periods of productive interaction, there were also extended periods where progress was slow and critical issues remained unresolved. Despite the importance of the implementation and the known timeline, there was little sense of urgency around resolving outstanding issues. Throughout the implementation, I found myself following up on open items almost daily in order to obtain status updates and keep issues moving forward. Management engagement was also disappointing. After the implementation had fallen months behind schedule, I contacted the salesperson who had originally sold us the system. I outlined the business impact, identified the specific issues preventing go-live, requested escalation, requested completion timelines, and requested a response. I never received a reply from the salesperson. On May 8, 2026, I submitted a formal termination notice detailing the unresolved implementation issues, requesting confirmation of termination, confirmation that future billing would cease, confirmation that our company data would be deleted, and a partial refund request related to incomplete onboarding and custom setup services. I requested a response within five business days. As of June 17, 2026, I have not received a response. What makes this experience especially frustrating is that it began very positively. The initial meetings were professional, expectations seemed reasonable, and I was optimistic about the project. However, after 10 months, $4,200 in onboarding and custom setup fees, recurring subscription costs, and hundreds of hours of staff time, the implementation still had not achieved the functionality required for our business.

Cons

Slow performance, Poor UI, Poor data implementation, Poor communication, Disengaged Management, Unresolved purchase order issues, Lack of urgency

Switched from

[4Psite](https://www.capterra.com/p/142449/4Psite/)

Our existing OMS provider was shutting down operations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Nile D.

VP

Publishing

### "Agiliron helped us become more efficient and cloud-based"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 23, 2026

Agiliron helped us migrate from an old ERP system to their cloud-based solution. They were one of the few companies able to support our three businesses with many channel integration requirements (Magento, Shopify, Amazon, Etsy, QuickBooks, 3PLs, Authorize.net, Taxjar, etc.). Their on-boarding team helped us develop a lot of specific customizations to meet our unique business needs. This company cares about their clients and their pricing structure is fair and transparent. We look forward to growing our businesses with Agiliron and greatly appreciate their adaptive and flexible approach. \[sensitive content hidden\] , in particular, has been an outstanding rep and on-boarding coordinator.

Pros

It's flexible and integrates with almost everything! The price was right and Agiliron customized their interface and functionality to meet our needs.

Cons

It took longer to on-board than we thought, but we required a lot of integrations and customization.

Switched from

[M.O.M.](https://www.capterra.com/p/235342/MOM/)

M.O.M. from Freestyle Solutions kept increasing prices and it's not cloud-based. Plus, integrations with Quickbooks Online is not possible.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reasons for choosing Agiliron

Less expensive and more platform agnostic

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

Janina T.

Sales Manager

Aviation & Aerospace

### "Amazing software - look no further"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2025

Extremely positive. Outstanding customer support, \[sensitive content hidden\] is the best. \[sensitive content hidden\] is very knowledgeable and has very good humor!

Pros

We are about to go live with Agiliron in the next few days, and so far, it has been an amazing experience. It took a long time to find a software which is able to handle all of our inquiries and sales orders. As well as supplier PO's, handle multiple currencies and stock levels, databases and so on. Agiliron does it all! While being affordable!!! It has so many features, it's a joy to work with. I also love that a certain percentage can be specifically programmed to our own needs. Their customer support is intergalactic. In over 20 years of international business management have I ever met a company with such amazing customer support. Within 24 hours they get back to you, no matter what. \[sensitive content hidden\] was by our side from the very beginning, and I'm overjoyed to know that she will stay our contact person for the years to come. Her professionalism and friendliness are a pleasure to experience. If you are looking for a new software, look no further. Give them a try, 100% worth it!

Cons

So far we haven't found anything we don't like. Everything is passing our expectations. Absolutely worth it!

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

We outgrew Wave and needed way more features. Plus great customer support

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reasons for choosing Agiliron

Agiliron offered everything we need at an affordable rate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Christopher M.

CEO

Wholesale

### "Great Netsuite Alternative "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 10, 2025

We recently switched from NetSuite to Agiliron, and the transition has been nothing short of excellent. The onboarding and implementation process was smooth and efficient, with great support every step of the way. Their team is responsive, service-oriented, and truly invested in our success. Plus, the lower fees make it an even better choice. We’re very happy with the switch and highly recommend Agiliron to any business looking for a powerful yet cost-effective solution!

Pros

Reasonable pricing, no contracts, great service

Cons

Not much to report, but the implementation did take slightly longer than expected.

Switched from

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Price and lack of service, Netsuite did not suite the needs of our small business

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RH

Robin H.

CFO

Furniture

### "Top Notch customer service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 18, 2024

\[sensitive content hidden\] was wonderful before , during and after launch and was able to accommodate all of our programming requests.

Pros

Attention from Agiliron support was consistent throughout the entire process.

Cons

Agiliron seems to be working hard to add more custom features.

Switched from

[EventPro](https://www.capterra.com/p/124538/EventPro/)

Online access was increased and reports are more robust.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RA

Rawabi A.

Manager

Wholesale

### "Great software and great customer service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 1, 2024

overall its a great software i definitely recommend it for small businesses. i had a lot of questions at the beginning and the onboarding time were always ready to help and answers my emails and phone calls same day

Pros

The software offers everything we need at a reasonable price, and the onboarding team has been incredibly helpful and easy to reach out to.

Cons

one thing that i didn't like that we cant switch the order to an invoice from the shipping section we have to go back to order management and invoice it, it's not a real issue its just will be easer to be able to handle everything from one place

Alternatives considered

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reasons for choosing Agiliron

it has all features i'm looking fore for a reasonable price

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MN

Marina N.

Owner

Building Materials

### "Good customer service "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

October 18, 2024

Responsive Support: Agiliron offers timely and responsive support, ensuring that issues are addressed quickly, minimizing downtime or disruptions in daily operations.

Pros

Responsive Support: Agiliron offers timely and responsive support, ensuring that issues are addressed quickly, minimizing downtime or disruptions in daily operations.

Cons

Takes too long to load, no pick option, QBO did not integrate well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

David H.

Owner

Retail

### "Not going back"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2024

I underestimated the time and financial investment. Migrating from QB's POS to Multi-Channel software is a financial and time investment for any business.

Pros

You select the merchant service provider that meets your needs and the future of Multi-Channel Agilion and NetSuite's architecture integration similarities.

Cons

To meet our end goal, we use OOS IT support.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Intuit Quickbooks had an end of life on October 2023

Alternatives considered

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

Reasons for choosing Agiliron

The Quickbooks enterprise integration, Choice of MS's.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Amy H.

Vice President

Wholesale

### "Agiliron/QBO from Microsoft GP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2024

Our company recently switched our ERP system from Microsoft Great Plains to Agiliron & QBO. Our onboarding team, lead by \[sensitive content hidden\], was super helpful and attentive during our set up period. Then...once we went live we were in constant contact - in a good way! \[sensitive content hidden\] would reply immediately to my questions. There are a few things we still are working through, but we always get the best customer service!

Pros

The UI is pretty intuitive. I really like how the support team is very quick to help resolve any issues or answer your questions.

Cons

There are a few lookups that aren't as seamless as I'd like.

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

The cost of maintaining Dynamics was way more than it was worth. We had to pay support for a lot of assistance

Alternatives considered

[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Reasons for choosing Agiliron

Both were much more expensive and would still require paying a separate support team over $10K annually.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CP

Carlos P.

General Manager

Wholesale

### "Agiliron for Small Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 24, 2024

We are a brick and mortar with 10,000+ SKU’s on inventory. We took on to selling via our e-commerce website (BigCommerce) and our old system did not integrate with BigCommerce. We chose Agiliron after much research for a platform that fit our needs and budget. Migration from our old system to Agiliron was challenging due to the fragmentation of our own data and having to clean it up. Scott assisted us through the migration and onboarding, and he has been incredibly patient and helpful throughout the process. We are now 3 months since going fully live with Agiliron and we are pleased with the software. There is a steeper than normal learning curve, but that can almost be expected for the amount of features they’ve tried building into the program.

Pros

Built in integration with multiple sales channels, robust POS

Cons

steep learning curve, user interface could be improved to be more intuitive

Switched from

[GiftLogic](https://www.capterra.com/p/109714/GiftLogic/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/155321/Agiliron/reviews/)

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