--- title: "Agiliron Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Agiliron Software - reviews, pricing plans, popular comparisons to other Order Management products and more." source_url: "https://www.capterra.com/p/155321/Agiliron/" page_type: "product" language: "en" --- # Agiliron Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Agiliron ## What is Agiliron? Easy to navigate interface makes selling product and managing orders easier than ever. Agiliron's built-in mechanisms help reduce errors and improve your efficiency. Custom product setup and fields allow for better product tracking, reporting, and category organization that will help you reduce costs, maximize profitability, and intelligently scale. Agiliron also integrates with many of your existing business tools like Quickbooks, ShipStation, Mercury Payments, Magento, Shopify and more! ## What is Agiliron used for? [Inventory Management](https://www.capterra.com/inventory-management-software/)[Order Management](https://www.capterra.com/order-management-software/)[Warehouse Management](https://www.capterra.com/warehouse-management-software/) Top alternative Featured Overall rating Based on 50 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% Starting price $99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Agiliron?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.agiliron.com/&name=Agiliron) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Agiliron 4.5 (50) VS. [4.2 (1,131)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (50) Ease Of Use 4.1 (957) Value For Money 4.5 (44) Value For Money 4.1 (843) Customer Service 4.4 (47) Customer Service 4.3 (744) ## Agiliron alternatives [4.2 (2,068)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,329)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.8 (1,190)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (199)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/155321/Agiliron/alternatives/) ## FAQs about Agiliron Overview ### Which roles and teams benefit most from Agiliron? Agiliron is most used by business owners, executives, and operations managers who need unified control over sales, inventory, orders, and retail workflows. Finance and account management teams benefit from its visibility into transactions and reporting, while sales leaders use it to streamline customer management, order processing, and multichannel business operations. Answer based on 50 reviews Overview ### What company size and industries is Agiliron built for? Agiliron is built for small businesses in retail, wholesale, distribution, eCommerce, and light manufacturing that run multi-channel commerce, with 100% of reviewers coming from small businesses. Reviewer industries are led by Retail at 32%, followed by Wholesale at 24% and Automotive at 10%. Answer based on 50 reviews Features and Usability ### What are the key features of Agiliron? Agiliron includes core multi-channel order management, inventory management, and point of sale, with real-time synchronization across online stores, marketplaces, warehouses, and retail locations. Differentiating features include QuickBooks and Shopify integrations, CRM, customizable workflows and storefronts, plus real-time reporting for sales, inventory counts, and purchasing. Answer based on 18 reviews Pricing ### How much does it cost and what fees or limitations are included? Agiliron starts at $99 per month for the Premier plan, or $85 monthly when billed annually, and includes a 30-day free trial without a credit card. Enterprise costs $199 monthly, while Global enterprise is $299 monthly; annual billing lowers both prices. Answer based on 2 reviews Integrations ### Which third-party tools and platforms does Agiliron integrate with? Agiliron integrates with QuickBooks Desktop Enterprise, QuickBooks Enterprise, QuickBooks Online Advanced, ShipStation, and WooCommerce, with additional catalog connections including Shopify, BigCommerce, and PayPal. It connects to 10 third-party tools overall, covering accounting, shipping, ecommerce, payments, and tax management. Answer based on 17 reviews Getting Started and Support ### How good is Agiliron for customization and onboarding? Agiliron supports tailored setups well and usually delivers hands-on onboarding for growing retailers and multichannel businesses. Many teams value responsive implementation help, custom programming, and migration support, but some companies report long setup timelines, a steep learning curve, and occasional gaps in communication when projects involve complex workflows or purchasing rules. Answer based on 18 reviews Getting Started and Support ### How easy is it to onboard and train a team on Agiliron? Agiliron takes more time to onboard than simpler tools, especially for admins, back-office staff, and teams handling setup, inventory, or migrations. Frontline users can learn basic tasks faster. Training is available through live online sessions, webinars, documentation, and videos, though some reviewers say the videos and how-to materials lack depth. Answer based on 12 reviews Getting Started and Support ### What customer support options does Agiliron offer? Agiliron provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe the team as quick to respond for questions and fixes, though support during implementation can feel inconsistent, with some issues resolved promptly and others taking repeated follow-ups and long periods to close. Answer based on 2 reviews Features and Usability ### How well does Agiliron handle order management? Agiliron handles multichannel order management well for many small business and ecommerce teams, especially when centralizing quotes, sales orders, shipping, and inventory updates. It works best for standard order flows, but some users find backorders, purchase orders, partial payments, and certain invoice or shipping steps harder to manage without workarounds or customization. Answer based on 17 reviews ## Features AI summary Based on 3,012 Order Management reviews Capterra data shows that buyers of order management software rank the following features as their top priorities: - **Order Fulfillment** (**59%** of reviewers rated this feature as critical) - **Purchase Order Management** (**51%**) - **Inventory Management** (**61%**) Agiliron supports all three of the features reviewers rate most important: **Order Fulfillment**, **Purchase Order Management**, and **Inventory Management**. Together, these capabilities help businesses process orders accurately, manage supplier purchasing more effectively, and maintain clear stock visibility, allowing teams to keep operations organized and fulfill customer demand with fewer delays. Order Fulfillment 4.4 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Manage the process of receiving, preparing, and delivering orders for goods/products Purchase Order Management 4.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Inventory Management 4.6 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Shipping Management 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers Billing & Invoicing 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Inventory Control 4.4 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Monitor product stock levels Agiliron 102 features ### All Features - 3PL Management: Outsource and manage third party logistics - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Delivery Management: Manage order deliveries until they are received by the customers - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For eCommerce: Intended to be used by online stores - For Retail: For Retail Stores - Forecasting: Form predictions based on past and present data/trends - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Kitting: Group and package individual but related items as one package set - Label Printing: Process of printing custom labels through various methods. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Product Catalog: Present a catalog of inventory that customers can view - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Receiving: Manage all receiving processes within a warehouse - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Serial Number Tracking: Track and assign specific serial numbers to products - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - SKU/UPC Codes: Internal and external product tracking codes - Special Order Management: Manage special order requested by a customer - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 4.3 (50) 4.3 Based on 50 reviews ## Pricing Value for money 4.5 (44) Free Trial [View pricing plan details](https://www.capterra.com/p/155321/Agiliron/pricing/) Premier $99.00 Flat Rate,Per Month It includes: - 1 User Log-Ins Included - 2 Sales Channels Included - Ebay and Amazon Integrations - Ecommerce Integrations - Ecommerce Store - Full Featured CRM - Point of Sale - Quickbooks Integration - Unlimited Email Support - Unlimited Orders Enterprise $199.00 Flat Rate,Per Month It includes: - 1 User Log-Ins Included - 2 Sales Channels Included - Advanced Business Intelligence - Advanced Inventory Management - B2b Store - Custom Communication Templates - Ebay and Amazon Integrations - Ecommerce Integrations - Ecommerce Store - EDI Integrations - Full Featured CRM - Multiple Stock Locations - Point of Sale - Quickbooks Integration - Unlimited Email Support - Unlimited Orders - Unlimited Phone Support - Warehouse Mobile App Global enterprise $299.00 Flat Rate,Per Month It includes: - 1 User Log-Ins Included - 2 Sales Channels Included - Advanced Business Intelligence - Advanced Inventory Management - B2b Store - Channels Across Multiple Countries - Custom Communication Templates - Ebay and Amazon Integrations - Ecommerce Integrations - Ecommerce Store - EDI Integrations - Full Featured CRM - Multi-Currency - Multiple Stock Locations - Point of Sale - Quickbooks Integration - Unlimited Email Support - Unlimited Orders - Unlimited Phone Support - Warehouse Mobile App Value for money 4.5 (44) 4.5 Based on 44 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ 15Five](https://www.capterra.com/p/140437/15Five/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (47) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (47) 4.4 Based on 47 reviews ## User reviews Overall rating 4.5 Based on 50 reviews Filter by rating 5(32) 4(12) 3(3) 2(2) 1(1) Mentioned topic Sorted by most recent JG Jeff G. CEO Retail ### "After 10 Months, Key Business Requirements Were Still Unmet" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 18, 2026 Strong functionality in some areas, but unresolved key issues prevented long-term success. Based on my experience, I cannot recommend Agiliron. Pros I rarely leave negative reviews, but after spending approximately 10 months attempting to implement Agiliron, I feel obligated to share my experience so other businesses can make an informed decision. When we signed with Agiliron on July 11, 2025, our target go-live date was September 2025. Agiliron was aware that our existing order management system was scheduled to cease operation on October 31, 2025, making the implementation timeline critical to our business. The system was ultimately placed into production on February 1, 2026, approximately four months behind schedule, with several unresolved issues affecting our ability to create accurate purchase orders. Our company invested $4,200 in onboarding and custom setup fees, recurring subscription fees, and hundreds of hours of staff time. Despite that investment, the implementation was never successfully completed. The primary issue involved purchase orders. Our business relies on accurate vendor part numbers, vendor selection, accurate costs, and reliable purchasing information. Throughout the implementation, we experienced ongoing issues involving matrix products, vendor selection, accurate vendor part numbers, incorrect costs, and purchasing data consistency. Despite repeated follow-ups and testing efforts, these issues remained unresolved when we terminated the system. As a result, orders containing matrix products required manual review and correction before purchase orders could be issued. Performance was another major concern. Agiliron was by far the slowest cloud-based business application I have ever used. Early in the implementation process, when I raised concerns about system speed, I was told that the implementation environment differed from the production environment and that performance would improve once we went live. After going live, I was informed there was no separate production environment. Performance never improved. The user interface was also extremely difficult to work with. I understood going in that it was not a modern platform and assumed that familiarity would improve the experience over time. It never did. Tasks that should have required one or two steps routinely required many more. Very little felt intuitive, and daily operation remained cumbersome throughout the project. The data implementation process took months and ultimately failed to deliver a workable result. I was originally told that the consultant assigned to my project was among their most experienced implementation specialists. He was professional and pleasant to work with, but the implementation itself was unsuccessful. I later learned that he was no longer with the company. To be fair, Agiliron does offer some strong functionality. The reporting capabilities were impressive, and the team successfully implemented a number of requested changes during the project. One support representative in particular was professional and genuinely tried to help. While I appreciated his efforts, many of the issues ultimately required action beyond his control and remained unresolved. Unfortunately, the unresolved purchasing issues, implementation delays, performance concerns, and communication challenges ultimately outweighed those positives for our business. Communication throughout the project was inconsistent. While there were periods of productive interaction, there were also extended periods where progress was slow and critical issues remained unresolved. Despite the importance of the implementation and the known timeline, there was little sense of urgency around resolving outstanding issues. Throughout the implementation, I found myself following up on open items almost daily in order to obtain status updates and keep issues moving forward. Management engagement was also disappointing. After the implementation had fallen months behind schedule, I contacted the salesperson who had originally sold us the system. I outlined the business impact, identified the specific issues preventing go-live, requested escalation, requested completion timelines, and requested a response. I never received a reply from the salesperson. On May 8, 2026, I submitted a formal termination notice detailing the unresolved implementation issues, requesting confirmation of termination, confirmation that future billing would cease, confirmation that our company data would be deleted, and a partial refund request related to incomplete onboarding and custom setup services. I requested a response within five business days. As of June 17, 2026, I have not received a response. What makes this experience especially frustrating is that it began very positively. The initial meetings were professional, expectations seemed reasonable, and I was optimistic about the project. However, after 10 months, $4,200 in onboarding and custom setup fees, recurring subscription costs, and hundreds of hours of staff time, the implementation still had not achieved the functionality required for our business. Cons Slow performance, Poor UI, Poor data implementation, Poor communication, Disengaged Management, Unresolved purchase order issues, Lack of urgency Switched from [4Psite](https://www.capterra.com/p/142449/4Psite/) Our existing OMS provider was shutting down operations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nile D. VP Publishing ### "Agiliron helped us become more efficient and cloud-based" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 23, 2026 Agiliron helped us migrate from an old ERP system to their cloud-based solution. They were one of the few companies able to support our three businesses with many channel integration requirements (Magento, Shopify, Amazon, Etsy, QuickBooks, 3PLs, Authorize.net, Taxjar, etc.). Their on-boarding team helped us develop a lot of specific customizations to meet our unique business needs. This company cares about their clients and their pricing structure is fair and transparent. We look forward to growing our businesses with Agiliron and greatly appreciate their adaptive and flexible approach. \[sensitive content hidden\] , in particular, has been an outstanding rep and on-boarding coordinator. Pros It's flexible and integrates with almost everything! The price was right and Agiliron customized their interface and functionality to meet our needs. Cons It took longer to on-board than we thought, but we required a lot of integrations and customization. Switched from [M.O.M.](https://www.capterra.com/p/235342/MOM/) M.O.M. from Freestyle Solutions kept increasing prices and it's not cloud-based. Plus, integrations with Quickbooks Online is not possible. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing Agiliron Less expensive and more platform agnostic Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Janina T. Sales Manager Aviation & Aerospace ### "Amazing software - look no further" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2025 Extremely positive. Outstanding customer support, \[sensitive content hidden\] is the best. \[sensitive content hidden\] is very knowledgeable and has very good humor! Pros We are about to go live with Agiliron in the next few days, and so far, it has been an amazing experience. It took a long time to find a software which is able to handle all of our inquiries and sales orders. As well as supplier PO's, handle multiple currencies and stock levels, databases and so on. Agiliron does it all! While being affordable!!! It has so many features, it's a joy to work with. I also love that a certain percentage can be specifically programmed to our own needs. Their customer support is intergalactic. In over 20 years of international business management have I ever met a company with such amazing customer support. Within 24 hours they get back to you, no matter what. \[sensitive content hidden\] was by our side from the very beginning, and I'm overjoyed to know that she will stay our contact person for the years to come. Her professionalism and friendliness are a pleasure to experience. If you are looking for a new software, look no further. Give them a try, 100% worth it! Cons So far we haven't found anything we don't like. Everything is passing our expectations. Absolutely worth it! Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) We outgrew Wave and needed way more features. Plus great customer support Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing Agiliron Agiliron offered everything we need at an affordable rate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Christopher M. CEO Wholesale ### "Great Netsuite Alternative " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 10, 2025 We recently switched from NetSuite to Agiliron, and the transition has been nothing short of excellent. The onboarding and implementation process was smooth and efficient, with great support every step of the way. Their team is responsive, service-oriented, and truly invested in our success. Plus, the lower fees make it an even better choice. We’re very happy with the switch and highly recommend Agiliron to any business looking for a powerful yet cost-effective solution! Pros Reasonable pricing, no contracts, great service Cons Not much to report, but the implementation did take slightly longer than expected. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Price and lack of service, Netsuite did not suite the needs of our small business Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Robin H. CFO Furniture ### "Top Notch customer service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2024 \[sensitive content hidden\] was wonderful before , during and after launch and was able to accommodate all of our programming requests. Pros Attention from Agiliron support was consistent throughout the entire process. Cons Agiliron seems to be working hard to add more custom features. Switched from [EventPro](https://www.capterra.com/p/124538/EventPro/) Online access was increased and reports are more robust. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Rawabi A. Manager Wholesale ### "Great software and great customer service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2024 overall its a great software i definitely recommend it for small businesses. i had a lot of questions at the beginning and the onboarding time were always ready to help and answers my emails and phone calls same day Pros The software offers everything we need at a reasonable price, and the onboarding team has been incredibly helpful and easy to reach out to. Cons one thing that i didn't like that we cant switch the order to an invoice from the shipping section we have to go back to order management and invoice it, it's not a real issue its just will be easer to be able to handle everything from one place Alternatives considered [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) [NetSuite](https://www.capterra.com/p/135757/NetSuite/) [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reasons for choosing Agiliron it has all features i'm looking fore for a reasonable price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MN Marina N. Owner Building Materials ### "Good customer service " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 18, 2024 Responsive Support: Agiliron offers timely and responsive support, ensuring that issues are addressed quickly, minimizing downtime or disruptions in daily operations. Pros Responsive Support: Agiliron offers timely and responsive support, ensuring that issues are addressed quickly, minimizing downtime or disruptions in daily operations. Cons Takes too long to load, no pick option, QBO did not integrate well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH David H. Owner Retail ### "Not going back" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2024 I underestimated the time and financial investment. Migrating from QB's POS to Multi-Channel software is a financial and time investment for any business. Pros You select the merchant service provider that meets your needs and the future of Multi-Channel Agilion and NetSuite's architecture integration similarities. Cons To meet our end goal, we use OOS IT support. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reasons for choosing Agiliron The Quickbooks enterprise integration, Choice of MS's. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Amy H. Vice President Wholesale ### "Agiliron/QBO from Microsoft GP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2024 Our company recently switched our ERP system from Microsoft Great Plains to Agiliron & QBO. Our onboarding team, lead by \[sensitive content hidden\], was super helpful and attentive during our set up period. Then...once we went live we were in constant contact - in a good way! \[sensitive content hidden\] would reply immediately to my questions. There are a few things we still are working through, but we always get the best customer service! Pros The UI is pretty intuitive. I really like how the support team is very quick to help resolve any issues or answer your questions. Cons There are a few lookups that aren't as seamless as I'd like. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) The cost of maintaining Dynamics was way more than it was worth. We had to pay support for a lot of assistance Alternatives considered [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) Reasons for choosing Agiliron Both were much more expensive and would still require paying a separate support team over $10K annually. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Carlos P. General Manager Wholesale ### "Agiliron for Small Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 24, 2024 We are a brick and mortar with 10,000+ SKU’s on inventory. We took on to selling via our e-commerce website (BigCommerce) and our old system did not integrate with BigCommerce. We chose Agiliron after much research for a platform that fit our needs and budget. Migration from our old system to Agiliron was challenging due to the fragmentation of our own data and having to clean it up. Scott assisted us through the migration and onboarding, and he has been incredibly patient and helpful throughout the process. We are now 3 months since going fully live with Agiliron and we are pleased with the software. There is a steeper than normal learning curve, but that can almost be expected for the amount of features they’ve tried building into the program. Pros Built in integration with multiple sales channels, robust POS Cons steep learning curve, user interface could be improved to be more intuitive Switched from [GiftLogic](https://www.capterra.com/p/109714/GiftLogic/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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