Agiliron

Agiliron

3.5 / 5 8 reviews

Who Uses This Software?

Product Businesses (Retail, Wholesale, Distribution, eCommerce, Light Manufacturing) Engaged in Multi-Channel Commerce


Average Ratings

8 Reviews
  • 3.5 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Agiliron
  • www.agiliron.com/
  • Founded 2007
  • United States

About Agiliron

Agiliron Warehouse is a powerful, easy-to-use iPad App that facilitates Warehouse Management functions like Picking for Shipping, Purchase Order Receiving and Inventory Management functions like Inventory Cycle Counts. It connects with the Agiliron POS and CRM so that you can more easily grow and streamline operations. Agiliron also integrates with many of your existing business tools like Quickbooks, ShipStation, Mercury Payments, Magento, Shopify and more!


Agiliron Features

  • 3PL Management
  • Barcoding / RFID
  • Category Customization
  • Channel Management
  • Demand Planning
  • Inventory Management
  • Location Control
  • Order Management
  • Purchasing
  • Quality Control
  • Receiving / Putaway Management
  • Returns Management
  • Shipping Management

Agiliron Reviews Recently Reviewed!

Not what we were looking for.

Oct 19, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Everything on the side bar is helpful and easy to find. There are allot of options for people who sell online to the majority of their customers.

Cons: There is poor customer service. When you need help they wanted to do a conference call for everything and show you how to do things. Or when we had issues they would send you to a "help" page so you could fix it yourself. It also took a while for them to respond to problems. This is not as user friendly as they made it out to be. This is probably for a larger company that uses different channels to sell such as eBay or amazon. This is not for a B to B company.

Great Customer Support

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The customer service on this software is great! They follow up and make sure that you know all the ins and outs of the product.

Cons: pricing was a little high for what my company was willing to pay but no other complaints about what their product could offer.

Poor Customer Service

Oct 03, 2017
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: There're many different ERP and CRM systems out there, do not waste your time with this one.

Pros: Our company really liked all the promises that Agiliron made to get us to sign up for the program. Looked easy to set up and run with.

Cons: Promises were empty, no follow through. Customer service was very poor; wouldn't get back to us until we followed up several times and threatened to cancel our contract with them.

Agiliron Review

Jun 13, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Good value for the price. Excellent tech support. Set up is easy. Have not experienced much down time.

Cons: Functionality and customization is limited unless you have the Enterprise edition. Some of the back end formating causes issues with pricing with 8 decimal places. AR feature has bugs that cause frustration.

i was very impressed with the features

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: great features for forecasting and maintaining on order inventory as well. it allows dates for us to follow up and check our inventory

Cons: needs a bit better training videos. The Videos available to learn are not so involved as they should be.

The Beast of all Enterprise Solutions.

Sep 22, 2016
5/5
Overall
2.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is a beast. So it is a bit of a learning curve, but the company is set up for mentoring and customizing the business set-up to utilize all the benefits of the software. For me, having a team to work with to make my systems seamless was a big reason I went with them. They require you to work with their developers to understand everything about what the software does and how to use it. The software is highly scalable, so they keep adding modules for more function as more businesses join - since we are all so different the system has to accommodate us all - and they work towards doing that. All basic tie-ins are there. I have been able to drop all of my separate services because Agiliron brings everything together under 1.

Cons: I am reaching when I say this - because the system is so great - but it is not as user-friendly as one would like it to be. As far as the user interface is concerned.It is a little out of date, a little raw.

Recommendations to other buyers: I demo'd a lot of software systems for a few months before deciding on Agiliron, which ended up being more expensive than any of the others. I recommend demoing everything and then asking yourself the question - "where do you want to be in a year or 3 years - and which software system will be able to grow with you?"

AigilIron in a wholesale environment.

Jul 24, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support is the best I've ever experienced. The product ability joins my favorite CRM aspects of SalesForce.com with all of our products and locations into one seamless experience. I could not have grown my business so quickly without it. It lets me scale fast by having an environment where all of our customer, products, sales/project potentials (including attachments of project specific plans and notes) FAQ's for technical products, and on- Are all in one login. Accessable from anywhere on any tablet or larger. Our products are populated into websites and receive automatic pricing and description updates. Orders transfer directly into the back office and are worked on by our warehouse.

Cons: Purchasing large product mix with long lead times could be improved. I'm sure they will get to it and are good at collecting customer input.

Recommendations to other buyers: Take the time to realize the scope of what is offered. There is far more offering than one can take in casually. The capacity is deep.

Personalized Customization

Jul 21, 2015
4/5
Overall
3 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Agiliron delivers the tools to get the job done right across many channels. It we need a new tool, they were on it quickly. If there were we any questions or troubles, they are there to answer or fix them quickly.

Cons: Agiliron delivers a lot of horse power at a great value. It's more than what we need right now.

Recommendations to other buyers: You need to do your homework to make sure it can do everything you need.