Who Uses This Software?

Rental and hire companies as well as event suppliers and organisers


Average Ratings

6 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $39.00/month/user
  • Pricing Details
    £30 for the first user, then £15 for each additional user, Free support
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • HireHop
  • www.hirehop.com
  • Founded 2012
  • United Kingdom

About HireHop

Cloud based solution for rental companies. Features include asset management, administrative functions, and email integration.


HireHop Features

  • Contract Management
  • Inspection Management
  • Inventory Management
  • Late Fee Calculation
  • Maintenance Management
  • Multi-Location
  • Online Booking
  • Rate Management
  • Recurring Rentals
  • Reservations Management
  • Scheduling
  • Short / Long Term Rental

HireHop Reviews Recently Reviewed!

Great cost effiecient solutions to hire and stock management

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Full stock management system which ensures stock is checked in and out via barcodes, sends invoices and emails. Helps to plan and manage jobs to prevent confusion and is also really user friendly!

Cons: Currently missing resource management for staff and deliveries but they're working on it! Looking forward to seeing this.

Vendor Response

by HireHop on June 29, 2017

Thanks Simon. Resource planner is on the way, and we know you will be impressed with it

Flexible Rental Software for a Fast Moving Industry

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great customer Service.

Ability to add additional users quickly and easily (without high licence costs).

High reliability/uptime of the web servers.

Multiple users can concurrently check in/out a job.

Auto generation of paperwork (PAT reports, pack sheets, etc.).

Paperwork can be customised both through the web interface and with an HTML editor.

Easy to enter equipment/data.

Has the option of using it to promote your equipment for rental.

A failure of IT hardware in our warehouse (power, internet connection, computer terminal, etc.) would not cause us to stop working as we can log in through the web browser on our phone/4G dongle.

Cons: There are no cons that I can think of, we have come across a few minor things in use, but this has been down to us trying to do something bizarre or unusual. The team at HireHop have been on hand to talk us through things to work out what we have done and bring us right back to where we needed to be.

We have just sent a big job abroad and the carnet documentation required serial numbers for assets. The system had no easy/obvious way to add the serial number to the auto generated paperwork. A quick phone call to HireHop and half an hour later the required fieldset had been added and I was able to use this to create a custom paperwork template that would generate a list of items checked out to a job along with their barcode, serial number, description, PAT and service status. A con quickly became a positive. This level of support really makes me glad that we chose the software solution over the alternatives.

Overall: We manage several thousand assets that are seasonally rented to around 40 productions. They all leave the warehouse within the space of 30 days and return within an equally tight time frame. Therefore we were looking for a computerisation system that would aid the control and checking of our workflow, whilst being easy to implement, easy to learn, could work with multiple concurrent users and would allow seasonal workers to be added with a minimum of cost and hardware.

Before selecting HireHop we ran demos of several of the market leading inventory management and rental software solutions. There are several packages to choose from, including several that have been tailored to the entertainment industry. HireHop quickly stood above the rest as it has been specifically developed by people who have worked in the hire/rental side of the entertainment industry. Therefore some of the processes have been designed to match the workflow, rather than having to change the workflow to match the processes and caveats of a computerised system.

More and more software is becoming subscription based (as opposed to outright purchase of a licence). As part of looking at various software packages we calculated the initial setup costs as well as the ongoing running costs. Had we purchased licenses for an alternative piece of software outright, we would have also needed to purchase a server and when the support period ended we would have needed to purchase additional support. The outright purchase of a licence also tends to have a limit in terms of how long you can get free updates before you need to purchase new licenses for the next version of the software. HireHop is web based on a monthly subscription, therefore we had no server purchase costs, it can be accessed from a low spec device with internet access and a web browser, we have ongoing support, ongoing updates and we can add additional users at any time for a short period (e.g. a busy month).

HireHop manages to pack a lot of functionality into a clean and easy to use interface, the support team have been fantastic at talking us through any queries and every time we talk to them we find out about another piece of functionality and way of doing things. In addition they will take requests for additional functionality with a view to implementation in order to better the service.

If you have come across HireHop, I suggest that you take advantage of the free trial to see what it can do for you!

Recommendations to other buyers: This is a very scalable piece of software that will work just as well for a one man band as it will for a company with tens (if not hundreds) of users. In many ways the more users, the better it will work. If you have read this far, I really recommend trying it out. It is free to try and there is no software to install on your computer so you have nothing to loose. Once installed a quick phone call to the support team will help you realise some of the more advanced features and just how powerful and useful it can be.

Vendor Response

by HireHop on April 07, 2017

Thanks guys. We are proud to be able to work with such a well known, established and respected company like yours.

Incredible software along with an Amazing support team

Mar 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great support,
Fantastic Features

Cons: To be honest nothing.
If we have found something we don't like then we have been able to share our thoughts and Hirehop have provided solutions.

Overall: We've been looking for a long time to find a cloud based system to support our 50+ users and 3 locations. Nothing on the market met our needs but more importantly as we explored the alternatives none of the hire system providers were particularly interested in listening to our needs.

This is where Hirehop are different.

Within minutes of talking with them it was obvious that they were prepared to listen, open to suggestions and their support team guided us through the process of migrating our database across.

The features Hirehop offers are fantastic, From the drag and drop abilities of the supplying list to the comprehensive stock checking module, the workflow has been properly considered and just works really well.

A good software package is one thing but finding a company with great software and great support is another. I would highly recommend Hirehop. Give them a call and they will provide a demo system and then software experts (not salesmen) to support you with training, getting you up to speed.

Recommendations to other buyers: Call them

Vendor Response

by HireHop on April 07, 2017

Thanks Tom,such a pleasure for us to work with such a respected company.

Best and easiest I have used

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is cloud based, easy to use, full of features, everything we need, they manage all backups and security for you, free support, it has lowered our IT costs + loads more.

Cons: Nothing comes to mind

Overall: I've been told I over do things, so when it took me 2 months to methodically go through all the software available to manage equipment hire for rental companies, people that know me were not surprised (probably why my boss gave me the task). I have to say that HireHop is hands down the best and was the clear winner for us, it even has features that I never knew we needed that no other software has (email storage and viewing on jobs for example).

I work for an AV company with 12 employees, with one main warehouse and 4 other locations (in venue), each manned by one man. We class each of these "venue's" as a depot location and it works perfectly for this, especially as it is cloud based.

I was dubious about the cloud at first, but when I discovered how secure, scalable and robust it is, I was turned, considering Microsoft, Adobe, etc. are all moving their products to the cloud and all huge businesses are following; and as they know better than me, they can't be wrong. Our last system was on our own server and started to cost us a small fortune to run, adopting HireHop has drastically lowered our IT costs and made our whole operation far more efficient, it even drove new business our way with its online equipment directory that's free for all users.

I went through it myself and then got a demo that showed me advanced scanning features, like how you only need to scan a box as the system knows what is in them, the subcontractors and purchase order system, the unbeatable email integration, projects, billing, hire and sales stock management, etc. I must also mention that the form designer is like nothing we have ever seen before, it is so easy to use and we have been able to make amazing forms that I found no other cloud system was capable of doing due to the layout, their limitations and their complexity.

Adopting the HireHop software to manage our AV Hire Company has been one of the best choices we have made.

Recommendations to other buyers: Do your research, don't get fooled by a salesman (I nearly did from another company), ask for a demo (as far as I know they are free, we never got charged), don't get fooled how easy or simple it looks, it is capable of great things, more than most.

Vendor Response

by HireHop on April 07, 2017

Thanks guys for such a great unexpected review.

Amazing software, best I have used

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, amazing asset and stock functionality, email integration, syncing with other software, barcode features, free support, free marketing of my stock, the list goes on and on...

Cons: I didn't find out about it sooner.

Overall: I run a film and TV rental company with OB trucks, packages of kit as well as hiring individual items. I have tried and struggled with other rental software, including PC and cloud based ones and just found them limiting.

A large company that I sometimes sub-hire from, I noticed that their quotes were far better presented and arriving far quicker than they used to, I got intrigued and they highly recommended HireHop to me. They had just switched from another really well known PC based system.

Dubious at first, I was pretty impressed and then after calling support with a question, they talked me through loads more features that absolutely blew me away.

Some great features are:
* How I just scan a barcode on a box and it scans out everything inside it automatically as the software knows what's in a box.
* It automatically adds necessary equipment to a stock item and suggests others items in the correct proportions, even after changing quantities.
* Sending beautifully formatted emails with the ability to add quotes into the email or as a PDF attachment, as well as add attachments.
* The emails I send from the software are addressed from my email address and get stored in my email program's sent folder, as well as on the job they relate to, so that I can view all job emails within HireHop.
* Saving quotes and the amazing copy and pasting in the quote, between saved quotes and even between jobs.
* I can create simple quote lists or organise them into an organised "File and Folder" like structure
* The schedule and diary for each job
* The stock checking and asset management features are amazing and simple.
* The system syncs with accounts packages as well as calendars like on my iPhone, so I can see in my iPhone or Google calendar when I have a job
* The document editor is so simple even I can use it. It even has loads of templates for you to use.
* The barcode features are in a different league to all other software I tried.
* My equipment doesn't need to have barcodes, infact mine is a mixture.
* The PAT testing reports are a life saver, so many times I get to site and they want a PAT test report of all the equipment on-site, now it is just a click of a button to email a certificate over to them
* Very easy to use

There's loads more and I keep stumbling across some new feature or new ways of doing things all the time.

Recommendations to other buyers: Play with it at first and then call their free support. When I called the support they showed me so much more that the software could do, things that I hadn't discovered as well as solutions to problems I had that no other software managed to address properly.

Vendor Response

by HireHop on April 07, 2017

Thanks for such an unexpected review Steff and thank you for all your input.

Moved to this and wow

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, does stuff the rest don't, drove business my way (so far I have earned more from them than I have spent), the stuff it does that the rest do it just does better, the price, free support, basically it is just far better than the rest (and I have tried them all).

It is so good that I have just spoken to a very large and well known sound company that I sometimes cross hire from, and discovered that they are switching to it, apparently so are a number of other big players in my industry. If they are switching, you know it's because its good and not because of the price.

Cons: Nothing really apart from having to get used to it, which by a week myself and my partner were fine. BTW, I'd just like to point out that I took just a couple of days, my partner took a bit longer as he is not very I.T. savvy.

Overall: I had previously used 2 other popular products, in a nutshell, this made them look like toys. It does stuff none of the rest do, like email storage on jobs, pre-prep, amazing auto pull features and the synchronized scanning between computers just amazed me and my partner (there's loads more stuff as well). It basically does everything the rest do, but better, plus a load more.

The email integration is incredible and something I have never seen before. I can send emails with attachments or with merged documents in the email message or as attached PDF's and they all come from my email address. Not only that, but they also appear in my email "Sent" folder. I can store, view and reply to emails from within the software. All you do is just drag and drop the email from your email program onto the job, and that's it. I forgot to mention, your sent emails are also saved on jobs (and projects) as well. Its like having an email program for each job.

The synchronized scanning (or checking in or out as they call it) is just mind bending. Me and my partner check items out for a job together, but don't want to share a computer, I use my iPad and he uses a PC. When I scan or check something out, instantly (and I mean instantly), it decreases the necessary quantities on my iPad and his PC at the same time without him having to reload the page or anything, it all happens live, apparently we can use any amount of devices. Not only that, we can also print PAL labels for boxes that shows what's inside each box.

The product is cheaper than others and far better (I can't stress how much better it is).

My only sort of negative comment is that I had to get used to it, but it is far easier to use than my old software that took me 4 months to get the hang of.

It also has features I didn't even realise where there, but when you speak to the support (which is free by the way), they usually tell you about them. However it sort of adds to my day when I find another cool feature, like today I discovered that by simply dragging and dropping an email attachment onto my desktop or into a folder, actually downloads it to there. Yesterday I found out about barcode commands, being things you can tell the software to do just by scanning a barcode.

This system seriously sets a new standard and I can't praise it enough.

One word of advice, trying it is free, but call them after like I did as when they demo it, you see so much more and solutions to problems you had.

Recommendations to other buyers: You can try it for free, do that, BUT SPEAK TO THEM AFTERWARDS and get them to do a demo, as just trying it will not let you to discover features you wouldn't expect to be there. As they show features to you, you get these relieved feelings as you realise an obstacle you had with your business or old software now has a solution. I didn't contact them after I tried it out at first and just left it, I then saw them at an exhibition, had a demo and was blown away. The demo made me switch and I haven't looked back. If you are migrating from old software, let them do the data transfer, it was free for me as my data was good. I tried it at first and really made a mess of it. It's not something you need to learn or need to do again, so let them do it.

Vendor Response

by HireHop on September 27, 2016

Thanks Sound Tech, I remember you from Plasa.