--- title: "Tokeet Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tokeet Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/155340/Tokeet/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Tokeet Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tokeet ## What is Tokeet? Tokeet offers a complete, fully integrated, and best-in-class suite of products for all aspects of your rental business. Our platform contains all the tools you need to grow from 1 to 1K rentals. We are the only full stack platform on the market. Tokeet is your one-stop-shop for vacation rental management software solutions. - Powerful Channel Management - Extensive Reservation & Property Management - Dynamic Pricing Made Easy - Automation That Saves Time & Money - Integrated eSignatures ## What is Tokeet used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Channel Management](https://www.capterra.com/channel-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/) Top alternative Featured Overall rating Based on 147 user reviews Reviews sentiment Positive 69% Neutral 5% Negative 27% Starting price $9.99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tokeet 3.7 (147) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $9.99 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (147) Ease Of Use 4.6 (1,623) Value For Money 3.8 (141) Value For Money 4.6 (1,549) Customer Service 3.8 (140) Customer Service 4.7 (1,591) ## Tokeet alternatives [4.5 (1,312)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (1,031)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.9 (271)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Yanolja Cloud Solution Channel Manager](https://www.capterra.com/p/135677/eZee-Centrix/) [4.7 (345)](https://www.capterra.com/p/135677/eZee-Centrix/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135677/eZee-Centrix/) [View all alternatives](https://www.capterra.com/p/155340/Tokeet/alternatives/) ## FAQs about Tokeet Overview ### What problems does Tokeet solve? Tokeet solves the challenge of managing short-term rentals across multiple booking channels by centralizing reservations, availability, rates, guest messages, payments, and invoices in one workspace. It helps property managers, vacation-rental operators, hosts, cleaners, and bookkeepers coordinate check-ins, check-outs, housekeeping, and guest communication while reducing manual calendar checks and repetitive reminders. Mobile access supports teams handling properties away from their desks. Answer based on 68 reviews Overview ### Which roles and teams benefit most from Tokeet? Tokeet is most used by property management leaders, owners, and hosts managing vacation rentals across booking channels. Directors, CEOs, founders, and managing partners use it to oversee occupancy, revenue, and operational performance, while property managers and operations teams coordinate reservations, guest communications, cleaning schedules, and day-to-day rental tasks. Answer based on 104 reviews Overview ### What company size and industries is Tokeet built for? Tokeet is built for small vacation rental managers and owners, with 93% of reviewers from small businesses and Hospitality its top industry at 52%. It also serves Real Estate (16%) and Leisure, Travel & Tourism (6%) organizations, from single-property owners to managers with hundreds of rentals, primarily for vacation rental management. Answer based on 147 reviews Features and Usability ### What are the key features of Tokeet? Tokeet includes core vacation-rental management features such as multi-channel management, reservations management, and calendar management for tracking bookings across listing sites. It also offers automated guest communications with email and SMS templates, direct online booking websites, payment processing and invoicing, plus housekeeping management. Reviewers frequently discuss its channel manager, calendar views, mobile app, and support. Answer based on 73 reviews Pricing ### How much does it cost and what fees or limitations are included? Tokeet offers a free version and free trial, with Entry Plan pricing from $9.99 per month for one rental. Owner Plan 5 costs 39.99 monthly for five rentals, while Agent plans run 79.99–179.99 for 15–35 rentals. Reviewers often value its features-to-price ratio, though some report rising costs or poor value when features go unused. Answer based on 24 reviews Integrations ### Which third-party tools and platforms does Tokeet integrate with? Tokeet integrates with Stripe and PayPal for payment processing, billing, invoicing, and guest charges. It also connects with Zapier, which supports automation between Tokeet and other business applications. Reviewer feedback particularly confirms Stripe and PayPal as the primary payment integrations. Answer based on 22 reviews Getting Started and Support ### How easy is it to onboard and train a team on Tokeet? Tokeet offers live online training, webinars, documentation, and videos to support team onboarding. Reviewers say new users can learn basic navigation quickly, while nontechnical users and admins configuring multiple listings, automations, reports, or integrations often need more time. Help articles, tutorials, and support can assist during the learning curve. Answer based on 22 reviews Getting Started and Support ### What customer support options does Tokeet offer, and how do users rate the experience? Tokeet offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often report fast, helpful, professional responses, including weekend assistance and patient guidance. However, some describe delayed or unavailable chat outside business hours, unresolved technical issues, and difficulty reaching phone support. Answer based on 73 reviews Double bookings ### Does Tokeet prevent double bookings across rental channels? Tokeet helps vacation rental managers centralize calendar updates and can flag booking conflicts across connected channels. Many small property managers report reliable synchronization after setup, while others describe double bookings, missed cancellations, or channel connection failures. Teams managing high occupancy should monitor calendar sync status and test each integration carefully. Answer based on 32 reviews ## Features AI summary Based on 3,980 Vacation Rental reviews Capterra data shows that buyers of vacation rental software rank the following features as their top priorities: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) Tokeet supports **Calendar Management** and **Reservations Management**, giving property managers a clear way to track availability and handle bookings across their rental operations. However, it does not include **Data Synchronization**. Instead, it offers other highly valued features, including **Online Booking** (**65%**), **Guest Communications** (**59%**), and **Payment Processing** (**56%**), helping businesses accept reservations online, stay in touch with guests, and manage transactions more efficiently. Calendar Management 4.4 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Reservations Management 4.2 (22) 59.09% of 22 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Guest Communications 4.5 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Communicate with guests directly within the system Payment Processing 3.8 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions For Vacation Rentals 4.3 (18) 61.11% of 18 reviewers that rated this feature as important or highly important Designed for vacation rentals Guest Experience Management 3.6 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services Tokeet 33 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Contact Management: Manage, organize, and store contact information - Customer Support: Provide online support for your customers through live chat or help desk functionality - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Email Templates: Pre-made examples and templates for emails - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile App: Access the system via a mobile application - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Partner Management: Manage channel partners through a portal where they can access all product information - Payment Processing: Accept, record, and reconcile financial transactions - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. --- Get Advice We can help you find the software with the features you need. Features 3.7 (147) 3.7 Based on 147 reviews ## Pricing Value for money 3.8 (141) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/155340/Tokeet/pricing/) Entry Plan $9.99 Flat Rate,Per Month It includes: - 1 Max Rental - Channel Manager - Mobile App - Reservation Manager Owner Plan 5 $39.99 Flat Rate,Per Month It includes: - 5 Max Rentals - Channel Manager - Integrations - Mobile App - Payment Gateways - Reservation Manager - Website Builder Owner Plan $64.99 Flat Rate,Per Month It includes: - 10 Max Rentals - Channel Manager - Integrations - Mobile App - Payment Gateways - Reservation Manager - Website Builder Agent Plan $79.99 Per Month It includes: - Channel Manager - Custom Branding - Integrations - Mobile App - Owners Manager - Payment Gateways - Reservation Manager - Unlimited Users - Website Builder Manager Plan $199.99 Flat Rate,Per Month It includes: - Channel Manager - Custom Branding - Integrations - Mobile App - Owners Manager - Payment Gateways - Reservation Manager - Unlimited Users - Website Builder Unlimited Plan $649.99 Flat Rate,Per Month It includes: - 10000 Max Rentals - Channel Manager - Custom Branding - Integrations - Mobile App - Owners Manager - Payment Gateways - Reservation Manager - Unlimited Users - Website Builder Value for money 3.8 (141) 3.8 Based on 141 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (140) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (140) 3.8 Based on 140 reviews ## User reviews Overall rating 3.7 Based on 147 reviews Filter by rating Counts reflect reviews available in this feed. 5(72) 4(29) 3(7) 2(10) 1(29) Mentioned topic Recent reviews first, then most helpful Ross O. Business Owner Used the software for: 3-5 years ### "Paid for a Year, Tokeet Cancelled Without Authorisation to Increase the Price" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 27, 2025 I’ve been a Tokeet customer for several years, but my recent experience has been extremely disappointing and damaging to my business. In April 2025, I paid for a full year’s subscription upfront. Without my consent, Tokeet unilaterally changed my plan, issued a partial refund, and cancelled my annual subscription. This left me unable to manage my OTA connections, putting me at risk of double bookings and financial loss. At no point did I authorise an immediate cancellation of my account. Their actions represent a clear breach of contract, and communication has been slow, dismissive, and failed to address the issues I raised. Instead of resolving the matter, they forced me onto a new, much higher-priced monthly plan. Businesses rely on stable software to manage bookings. Having a system you pay for upfront pulled out from under you mid-contract is completely unacceptable. I would strongly caution anyone considering Tokeet: be very careful with their billing practices and customer support. Pros The system itself works fine for connecting OTAs. Pricing used to be reasonable compared to alternatives. Setup was fairly straightforward. Cons \- Untrustworthy billing practices – I paid upfront in April 2025 for a full year, and Tokeet cancelled my subscription without my authorisation. - Forced onto higher pricing – They issued a partial refund and moved me to a new monthly plan at more than double the cost. - Poor customer service – Responses were slow, dismissive, and failed to address the breach of contract. - Business risk – The cancellation left me unable to manage my OTA connections, exposing me to potential double bookings and financial loss. - No respect for customers – Unilateral changes without consent show they don’t value long-term clients. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Partner Used the software for: Less than 1 year ### "Best-in-class by far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2018 Pros These guys run their business as true professionals and build state-of-the-art, well-designed, modern software for both web and mobile. I have evaluated over 10 vendors in this space, tested thoroughly at least 5, and found that Tokeet provided me the best-in-class solution to help me manage my properties on Airbnb and take the next step to scale the listings and drive more business through other channels. PROS: Superb mobile app with great set of features Superb calendar, with numerous ways to view reservations, check ins and check outs Simplest way for cleaning crew to view check outs within any software I've seen thus far. Web UI is modern, fresh, usable, best I've seen in this category Superb messaging automation for communication SMS triggers to guests included! Automated website for reservations is up-to-par, and above average (I've still yet to really test it out) Channel manager looks legit, although I'm only using for Airbnb at the moment Support team is very responsive, and will go to many lengths to address issues. Extras: great invoice system Payments with Stripe AND Paypal are super easy to setup. Owner Management Portal looks attractive as a feature, although I've not yet used. They have Reports too, I've not yet used. Guests management -- you can add in extras like additional emails, follow/up (i.e. star it), notes, flight info, etc. Cons Would be nice to see more work with their tasks for cleaning crew, to automate/sync tasks based on reservations. However, their check-out calendar day view is quite simple to view in the mobile app for the crew. The Inquiry Inbox needs some work, it doesn't stay sync'd/refreshed to new messages all the time. They also have a Messages Feed, which needs to be integrated into the Inquiry Inbox better IMO -- not sure why they are separated views. However, at least I never miss a message with both views. I was hoping to see more robust APIs, but then again, their feature list eventually was good enough such that I didn't need to write any additional API integrations calls as of yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: 1-3 years ### "Simple and Easy to use, amazing customer service." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 24, 2021 Overall very good, it brings together everything I need. I'm about to expand to 13 properties with hopes to reach 20 next year and Tokeet will continue to provide the backbone to my infrastrucutre. Highly recommend. Pros The product overall is very easy to use, and does provide essentially a one-stop service. It's certainly better suited for Serviced Accommodation or Holiday lets compared to other similar priced products which still focus on room lets only. Cons The limited 'core' tokeet can sometimes feel constrained. Eg not allowing for even two different automations or automations per property seems a little harsh unless you spend on the extra Automata package. As a channel manager it works well but still requires you to upload properties onto OTA's individaully. This isn't a problem if you're building your business though as it allows you to check everything yourself. Other channel managers that 'auto upload' tend to make mistakes. Simple things like being able to move properties on the calendar to a different position in the list seem like very easy things to achieve but aren't possible and development tends to be focused on big products rather than small wins. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "number 1 property managment app for value of money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2024 customer support and live chat helped me understand most of the things. this platform is amazing for my everyday use in properties and so far have only been using few features but it's very helpful. Pros good chat support and easy to use and integrate Cons could be slow speed sometimes but nothing major Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO President Used the software for: 1-3 years ### "Great CRM for a STR Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2024 Very positive. We have used this system for at least 2 years now and it has been a blessing to our business. Pros Love the ability to create your own website which is very easy to do. Love being able to ask questions and get on a phone call with a real person. Love how easy the system works and how you can automate your processes. Cons You have to think a little different than you usually think with some of the processes. However, once you understand them, it is easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Partner Used the software for: 3-5 years ### "Stay away..." 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 December 10, 2024 Pros Pricing was somewhat okay. But now most of the better apps beat them in pricing, too. Cons Almost everything... A trillion glitches starting from double bookings, bookings not showing un in the calendars, very bad API connections with Vrbo and Booking.com, impossible to message guests on Vrbo, Rategenie is their worst invention.. Etc.Etc.Etc... I'm happy that I got out of their claws, honestly. Nice people selling absolutely the worst product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: Less than 1 year ### "Professional and Efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2024 Tokeet has helped to simplify our listing management. We moved over from a different channel manager and over night experienced an increase in our bookings. The integration into other products is seemless and we can't wait to integrate more of their products. The response from our customer service agent has been phenomenal and despite the time zone difference, we always receive a speedy and professional response which makes it a pleasure to deal with the team. They have answered all our questions, sometimes more than once and have always been kind, patient and incredibly professional. Cons Unfortunately we being in South Africa and having a poor exchange rate, this makes the channel manager a bit expensive for us, but it has been worth the increased fee. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Realtor Used the software for: 1-3 years ### "I would recommend Tokeet for sure!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2024 I enjoy working with Tokeet, as I get notifications from support if there's a double booking, and I can always ask them for help. Also, it has a great set of features to help me with my small business. Pros It's a great channel manager, and support is very helpful Cons Website feature is simple, but they offer paid add-ons Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Used the software for: Less than 1 year ### "Promising but VERY Disappointing" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 March 6, 2018 Pros Aside from my primary job listed here, my husband and I own two cabins that we rent out as nightly rentals. We use all of the normal channels and were attracted to Tokeet because it looked like it would have the functionality that we need in connecting those channels to track our reservations in one place. Our first impression was good. Setting the cabins up and connecting the channels (Booking.com, VRBO, etc) was super easy. The import/export and/or syncing from the channels seem to work as advertised and makes it appear to be a super promising solution for anyone managing reservations across multiple channels. Probably the BEST thing about Tokeet is that the Customer Support Staff is SUPER responsive. They're located all over the world, so you can get an answer at any hour of the day. They try to help when they can. Cons Our cabins are primarily busy throughout the summer. All told, we're not taking a ton of reservations right now and because of that, we weren't able to really give Tokeet's features a serious 'test' of capabilities during the 14-day trial. At the beginning of the trial, it was immediately clear to me that Tokeet lacked basic functionality in how the system handles 'Tax' calculations. If you assign a tax, will be applied to ALL rentals. For us, some rentals are taxable and others (rentals to the government) aren't. That would be fine if it allowed me to edit amounts after the fact (perhaps on the Booking Details page), but the system doesn't allow any editing of tax numbers. Even if the tax fields allowed editing, it doesn't seem that the Reports tab has any specific tax report. We got through the trial, figured out some workarounds to the Tax problem, and decided to purchase the annual membership because the channel integrations still made it an attractive option for us. Within a week of purchasing it, we had a slew of reservations roll in and we got to put it to the test a bit more. Many of our reservations book months ahead and we only require a deposit to hold the reservation and then we take the balance of the transaction upon check-in. Tokeet has no way for us to enter a flat rate or percentage deposit. We can only mark the invoices as PAID, UNPAID, or CANCELLED. A SUBMIT PAYMENT option would be all that it needs. Customer Service suggested that we create separate invoices for separate payments, despite the fact that partial payments are available for guests to select if they click an invoice link and pay directly from the invoice page. That shortcoming (on top of the TAX field problems) was the deal breaker for us. We had literally been paid members for about a week and we reached out to Customer Service to request a cancellation and a refund of some sort. Customer Service informed us that they don't do refunds and that we're stuck paying it. I do not recommend this program to anyone. It's a shame that such a quick, responsive Customer Service team is being wasted on a program that falls short in the areas that matter the most. I didn't get the impression that our concerns were put forth towards developing Tokeet into the solution that it really could be. It's a shame because Tokeet is very close to being a truly viable and attractive solution. Instead, it feels that they may have just created a shiny, attractive mock-up that they can hook people to pay for and then they aren't willing to stand by it by having a reasonable refund policy or really turning-the-screws on their developers to start working on their shortcomings. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Head of IT Used the software for: Less than 1 year ### "Horrible Customer Support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 September 21, 2018 Pros Tokeet does one thing well (not great) that is calendar synchronization. The other pro would be that the pricing is flat and reasonable for what it is, an online calendar that syncs. The API works consistently and if you go into this assuming that you are just paying for a calendar sync functionality and you can make everything else work with your own code, this could be a good choice. Cons Customer support is completely useless. Any question that they can't answer copying and pasting from their help documents gets sent to a secondary tier of customer support. In nearly a year of use none of the many questions I've made that have been sent to this secondary tier of support have been answered. Nothing else besides the calendar works reliably. Once a booking is made you can't change the price in the system, it always defaults to the price you set when first creating the inquiry. Data feeds are a mess, with some of them being totally useless because of the bugs. The data feed help documents are plain wrong. I've found many mistakes in them. Reports cant handle reservations that go in between months. So if a reservation is from the 27/08 till 4/09 when you look at September those few days figure unoccupied and August shows up with something like 110%. All of the reports are broke, I will avoid further examples. Its not coded in UTF-8 so anything besides the English alphabet breaks their chat features. The clocks think the first hour of the day is 24:00 rather than 00:00. (I am not making this up) The mobile app takes a year to load even in an IphoneX or a pixel 2. There are other issues with the app. No bug fixing, none. They said they were going to post an update with bug fixes every Wednesday. It lasted a whole 2 weeks before they missed one. One of the shadier things they do is they don't allow anyone to comment on their blog so you cant see any kind of discussion around their software. Avoid unless you are very hands on and like to code. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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