# ACE Retail POS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ACE Retail POS Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more. Source: https://www.capterra.com/p/155358/ACE-Retail-POS --- # ACE Retail POS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ACE Retail POS ## What is ACE Retail POS? Looking for a full-feature inventory management software together with a built-in POS? The ACE system is an installed software for Windows users with integrated inventory, customer and purchasing management. Designed for merchants who need full offline capability. One-time cost with NO monthly licensing fees. Web-based mobile reporting tool available. Integrated with Google, Sage50, QuickBooks, Shopify, WooCommerce, MailChimp, Cayan, EVO, Chase, Global, Elavon, WorldPay, FirstData and TD. ## What is ACE Retail POS used for? [Garden Center](https://www.capterra.com/garden-center-software/)[Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 38 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 3% Starting price $675 Flat Rate, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ACE Retail POS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.acepos-solutions.com/&name=ACE Retail POS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ACE Retail POS 4.4 (38) VS. [4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $675 Flat Rate, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (38) Ease Of Use 4.0 (1,963) Value For Money 4.3 (37) Value For Money 3.8 (1,553) Customer Service 4.6 (37) Customer Service 3.8 (1,658) ## ACE Retail POS alternatives [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [3.8 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/) [4.7 (492)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170272/Square-for-Retail/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Marketing Automation 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Billing & Invoicing 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Customer Accounts 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Inventory Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Payment Processing 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Sales Reports 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies ACE Retail POS 67 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Create and manage digital catalog of products/services with their details, specifications, and price Tracking, calculating, and paying commissions and earnings to employees Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Alter the layout and content of reports Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Digitally sign online documents Create and send email blasts/campaigns Specifically for jewelry store management For Retail Stores Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Monitor product stock levels Track and manage inventory levels to maintain proper supply Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Process of printing custom labels through various methods. Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Manage and handle various international currencies Manage and support multiple locations Manage multiple teams and operations from a central location Ability of websites, web applications, or mobile applications to function without an active internet connection Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Upload, track, and submit receipts in a central database Allows service businesses to track ongoing repairs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores For retailers Track and facilitate returns of products sold See what items have been returned Strategize and implement rewards for returning customers, employees and other members An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Manage the buying, selling, and holding of stocks Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Get Advice We can help you find the software with the features you need. Features 4.3 (38) 4.3 Based on 38 reviews ## Pricing Value for money 4.3 (37) Free Trial Basic $675.00 Flat Rate,One Time Value for money 4.3 (37) 4.3 Based on 37 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[ Elavon](https://www.capterra.com/p/183057/Elavon/)[ Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[ Datacap](https://www.capterra.com/p/10001915/NETePay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (37) 4.6 Based on 37 reviews ## User reviews Overall rating 4.4 Based on 38 reviews Filter by rating 5(20) 4(16) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent DC daniel c. Owner Arts and Crafts ### "Do Not Buy, greedy support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 17, 2021 bad. Pros Do your self a favour and do not use ACE Pos, they are very greedy if you ever have any questions. They want you to pay astronomical support fees. Do not use. Cons The program is ok at best, the support is horrible and even if you have a small question they want to charge you $90/cad for the answer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 28, 2024 Apologies but it looks like this response was not posted earlier. We are sorry that you feel this way, but as you are not on a support plan and the software only has a one-time fee, we do need a way in which to cover the costs of keeping technical specialists on staff to update the software and help with troubleshooting. The costs of technical employees have gone up significantly just like so many other things during these high inflationary times. Compared to what many other companies charge, our overall costs are significantly lower than many other programs and POS systems in the industry AA ANTHONY A. Payroll Manager Gambling & Casinos ### "Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2021 Overall I would recommend this software to anyone who is thinking about starting a retail business. Pros This software is so easy for our staff to use in the retail industry. It allows our staff to attend to other daily task. Cons The tech world has changed through the years and this software could probably use a little make over. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Krystan B. President Retail ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2020 Pros It is easy to use and navigate. Very User friendly. Cons Sometimes when we needed help we had to wait on the phone for a bit Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 14, 2020 Thank you for taking the time to review us Krystan! MK Michelle K. owner Retail ### "Overall very useful system." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 24, 2019 Pros Great support team. Answers all of our questions in a timely manner. Whenever we have issues they are quick to respond. Cons Our system was not updated for a few years so the process of updating took a bit longer than expected and we were without our system for a couple hours and it was difficult to handle customers at that time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 25, 2019 Hi Michelle, thanks for taking the time to give us your feedback. We're so glad to hear that you are happy with the system and our support services. Yes, unfortunately, when updating from a much older version, there is the possibility of hardware being reset so it sometimes takes longer than normal as we would need to help you re-configure the settings again. As you are an active support plan member, we do encourage you to update at least yearly so that you get the new features and functions and aren't too far behind. To see the features and improvements we have available in every update, please visit: https://www.acepos-solutions.com/update-page HW Holly W. Owner Consumer Goods ### "A good option for any retail based business" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 23, 2019 ACE has one of the best customer service teams I've encountered. They are very quick to respond to issues and questions and are very helpful. Our representative specifically has helped us many times and I would recommend ACE solely because of his customer service skills alone. Pros Since they partnered with Shopify, the website integration with ACE is pretty easy and straightforward. It is a very manual process to begin, but includes features like live inventory and auto syncing sales to ACE. Cons The software is sometimes hard to maneuver and figure out. The reporting system is sometimes over complicated and it takes a bit to yield the results you want. It doesn't have features like smart search or other things that would simplify finding products that could make it a lot easier to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 24, 2019 Thanks for your great feedback Holly. We're glad to hear that you're happy with our support services. Sorry to hear that you're having issues searching in ACE though. We will be contacting you regarding the existing smart search function in ACE. Besides having the ability to customize the inventory list view, it is also possible to search inventory by SKU, keyword, multiple barcodes, vendor PID and even custom tags! ST Sabrina t. Owner Retail ### "Gets the job done " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2019 Ease of making a sale Layaway option is great Navigation is easy Everything you need is right there, reports, receiving, invoices... Pros Ease of making a sale, reports, inventory, receiving and invoicing is all right there, easy to access. Cons I would prefer automatic daily backup, weekend support would be great also. Lower support costs. Reasons for choosing ACE Retail POS Contact and setup was easy Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 25, 2019 Thank you for taking the time to give us your feedback Sabrina! We do currently have automatic daily backup and after-hour emergency support on the weekends. Don't worry, we will have support send you an email with further details :) Lawrence C. Kent State University Hotel & Conference Center Asset Manager Higher Education ### "Impeccable Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 29, 2018 ACE has allowed me to streamline my customer tracking, manage my free bag program, manage inventory and the reporting is robust, allowing me to analyze my business with the click of a few keys. Pros The software provides all the functions I need at an affordable price. Perfect for my small business. The best part for me is the staff at ACE who are always available, professional, knowledgeable, thorough, and friendly. Cons I really do not have much to say here. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 4, 2019 Lawrence, thank you for taking the time to give us your feedback. We're here to help you grow your business. AH Arek H. Owner Building Materials ### "It's ok but..." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 December 22, 2018 I've used this software in three businesses since 2009, seems the company changed hands a couple times. For those who see no reason the renew your yearly license make sure that if you have an install file, that when you install it, its fully functions especially the reports as with a couple years back the version they gave you to install had the reports feature broken and you needed to contact them for the update file. This worked for some time as you could install previous update files without a valid support license but then the system changed and you had to get a pr authorization for updates. I'd still recommend this software but if you buy software you expect it to be 100% functional and re-install able to 100% functioning even with out a support license. Pros Pretty easy to use Easy to set up up Easy to configure Good reporting features for sales and tax Lots of options Cons Never any updates to the software, there use to be until they changed the system. At least as of a couple years back demo install file had bugs in it or on purpose so if your license expired and you have to reload the software once you imported the back up DB the reports wouldn't work. You have to contact them to get an update but since your support license is expired you couldn't get help unless you renewed for another year.. Lots of GUI bugs that have been around for years and have been reported on several times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 25, 2019 Thank you for your feedback Arek. Yes, we are a different company now and we have invested in updating and maintaining the software so many of the bugs that were in the older versions supported by the last company have been fixed for the past several years now. We have also spent a lot of internal resources to develop and maintain new built-in and optional add-on features to help customers which is why updates are part of paid support plans. But rest assured, customers who are using versions of ACE maintained by our company can continue to use their software without an active support plan. RG Rose G. Owner Retail ### "The Customer Support team is amazing!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 18, 2018 Ace Retail POS has been a fairly good experience so far for us. I actually purchased the software a year ago and only just got up and running about a month ago as life got in the way. The support team at ACE were pretty amazing in helping us and continue to be a good source as we make our way through the ins and outs. We were basically up and running the next day after our QuickBooks data file was loaded into ACE, so it is very user friendly. Has a dated feel to the software but overall we are pleased with it. Pros The software for the most part is easy to use once you are all set up and going. Support team is wonderful in helping with any question at all. Cons It looks a little "old" and doesn't allow for multiple screens to be open so you must finish one task before moving on to another. Physical inventory counts are not as easy/efficient as I had hoped they would be but we will get there someday. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2018 Rose, thank you for taking the time to give us your feedback. We're thrilled to hear that you're happy with the support team and will do our best to improve our software offering to make it easier for you as we grow. CH Carlene H. Owner Retail ### "Wonderful Company & POS!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2018 I have a large inventory of coffee, tea, etc and ACE keeps everything organized and detailed. Whenever I call in for support, they are always knowledgeable, friendly and answer all my questions or issues. Highly recommend ACE Retail POS! Pros The details that this software is able to provide and keep track of is amazing! You can print out reports in as little or as much detail as you need. This software is perfect for my small business but would definitely work for larger businesses as well. Cons I don't have anything negative to say about this software. Because it covers so much detail it takes me a bit longer to get familiar with all that it can do. But it has been a great investment for my business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2018 Thank you for your feedback Carlene! We're so happy to hear that ACE Retail and our support team are able to help you manage your business :) [View all Reviews](https://www.capterra.com/p/155358/ACE-Retail-POS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)