Who Uses This Software?

People needing a powerful, user friendly, custom, secure platform to track and manage their assets.


Average Ratings

255 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,400.00/year
    See pricing details
  • Pricing Details
    We charge for the number of assets only. Implementation is included.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Asset Panda
  • www.assetpanda.com/
  • Founded 2012
  • United States

About Asset Panda

Asset Panda is a powerful Cloud/Mobile App warehouse management and tool tracking platform. We help people track, manage and support their tools throughout their life cycle. Our software is configured to the way our clients work, secure and leverages the mobile devices your employees already carry. Start a free 14 day trial today!


Asset Panda Features

  • 3PL Management
  • Barcoding / RFID
  • Category Customization
  • Channel Management
  • Demand Planning
  • Inventory Management
  • Location Control
  • Order Management
  • Purchasing
  • Quality Control
  • Receiving / Putaway Management
  • Returns Management
  • Shipping Management

Asset Panda Reviews Recently Reviewed!

Great software with so many capabilities especially for the price!

Nov 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The are so many things you can do with this software in addition to tracking assets. We are using it more and more every day. I also really like the mobile app. It makes adding and scanning asset tags a breeze.

Cons: My only complaint is there are so many features it can be hard at times to find the settings for each. As a great offset to this, their support has been top notch!

Overall: Easy tracking of assets along with a great way to run a help desk!

Vendor Response

by Asset Panda on November 20, 2017

We appreciate you writing a review on our platform. We designed the platform to handle simple and complex workflow. For some of the more complex workflow the configuration can get specific. Our customer support team is always there to help. Thank you for the opportunity to work with you.

My experience with Asset Panda has been great so far.

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is so easy to use. It is very intuitive and the software support is great. It is nice to have such a personalized system in a very short period of time.

Cons: I am not able to allocate depreciation costs amongst departments. This was my main reason for wanting the software was so I had an easy way to prepare my monthly depreciation cost calculation. If this problem can be solved, then I would give the product 5 stars.

Overall: a simple data base to keep track of all of my companies fixed assets.

Vendor Response

by Asset Panda on November 20, 2017

Hi Amy, we appreciate you writing a review on the Asset Panda Platform. We will forward your comments regarding depreciation to the product team. Keep the ideas coming we love to innovate. Thank you for the opportunity to work with you.

Overall experience has been great so far. Software does exactly what our organization needs

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software's flexibility to allow us to track our assets the way we want. The ability to tailor the software to our needs is fantastic.

Cons: It doesn't appear that we are able to multi-select assets and perform actions. It would be great to be able to select 50 or 100 assets and change a property for all of them at once. For example, changing the depreciation to "on" requires going to each asset individually.

Overall: Allowed our company to effectively manage our assets which are located around the world quickly and easily.

Vendor Response

by Asset Panda on November 17, 2017

Hi Marc, we appreciate you taking the time to write a review on the Asset Panda platform. You can accomplish mylti selecting assets and performing action with the Group Actions or Reallocate features. We will have our customer success team reach out and teach you how. Thank you for the opportunity to work with you.

Hand-held, tailored customization fit to the wants and needs of your team and environment.

Nov 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Customization around your wants and needs is Asset Panda's #1 goal. You get a dedicated implementation engineer to help you set up your system and account, which matches how we do things as a business as well. The software can be designed and implemented however you like to match your needs of your team and business.

Cons: Since entirely web-based, some higher-demanding jobs or tasks need to be performed separately and may increase workload and steps needed to complete the task slightly, but not by much.

The interface can be a bit difficult to maneuver at first but

Vendor Response

by Asset Panda on November 16, 2017

Hi Nick, we appreciate you writing a review. If anything comes up we can help you with please let us know. Also, we are always innovating so keep the ideas coming. Thank you for the opportunity to work with you.

Great product! Love the customizability features!

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customer service agent was great at getting us set up with a trial and meeting with us to customize our portal to look exactly how we would like. He switched all of our inventory from our previous management tool to Asset Panda within 15 minutes!
she is amazing at making sure we understood how to use all the features that came with Asset Panda and how we could best apply it to our IT environment.

Overall this is a great product that met our specific Inventory Management needs. We were able to customize it to exactly how we wanted our Management software to look and feel.

Cons: The initials terms of agreement was a little broad so we had to make changes to it which led to a bit of a negation as to what could be changed and what couldn't but everything after that process went great!

Vendor Response

by Asset Panda on November 16, 2017

Hi Paul, we appreciate you taking the time to write a review. We are glad you had a wonderful experience in implementation. We take pride in our customer success team! Thank you for the opportunity to work with you.

Professional, insightful, knowledgeable, an improvement, intuitive

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It works; malleable to our needs; integrates with ZenDesk and AD; bar code generator and scanner is really good; tiered payment system is good for us as a smaller company; easy to work things out for myself.

Cons: Some functionality could be improved with integrations (two way functionality with ZenDesk for example). Nothing else really stands out.

Overall: Ability to track our assets within our organization, manage consumables and track product lifecycles as well as upgrade cycles.

Vendor Response

by Asset Panda on November 14, 2017

Hi Stephen, we appreciate you taking the time to write a review on the Asset Panda platform. We are always innovating and improving integrations. If you have any specific ideas please share. Most of our features have come from our clients comments. Thank you for the opportunity to work with you.

Decent Cloud Based Asset Software

Nov 13, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that this software is cloud based, easy to navigate and can be accessed by our phones and tablets. That makes it easy to view asset information while out in the warehouses.

Cons: We didn't care for the sidebar drop down menus as they were sometimes difficult to navigate and select the correct asset you were trying to choose.

The support staff, was very helpful, and proficient. Lifesaver!

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: The easy of use. Very user friendly in uploading and downloading data. The software and staff are very proficient in accommodating me with all my request. The software works well in providing me with all my asset and user monitoring needs.

Overall: More efficient and less time with miscommunication.

Vendor Response

by Asset Panda on November 13, 2017

Hi Maxcine, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

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Really easy to setup and incredible customization for your specific business.

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use, flexibility and incredible access (browser/smart app). The people at Asset Panda have been great to work with too. The customer rep did a wonderful job leading us through the implementation.

Vendor Response

by Asset Panda on November 16, 2017

Hi Heath, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

We have been using asset panda for just under 2 years & we love it's easy to use features.

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is easy to use, allows us to easily adapt features to how our company works. The software is also sold at a reasonable price.

Cons: There are some features within asset panda that would enhance it such as making the process of checking tools in and out faster.

Vendor Response

by Asset Panda on November 10, 2017

Hi Luke, we appreciate you writing a review on the Asset Panda platform. As you know, we are always innovating and looking for ways to make the product better. If you have anything specific you would like to see please let us know. Thank you for the opportunity to work with you.

Growing Experience so far

Nov 06, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We've been able for the most part get it to do what we want it to do. As stated below this is a work in progress and so far Panda has been able to manipulate and incorporate this to work for us. It's a daily ongoing platform build for CSI.

Cons: Not being able to have Panda be manipulated to do what we want. This is a work in progress. Don't have anything else negative to say on this.

Vendor Response

by Asset Panda on November 07, 2017

Hi Sean, we appreciate you writing a review. If you have any specific feedback or items you need the product to do please reach back out to your implementation specialist. Thank you for the opportunity to work with you.

Kyle McLeroy was our Implementation Specialist and he went above and beyond.

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The capabilities are easily the best features for a company such as ours.
The ability to track our assets will help us operate 70% more efficiently.

Cons: It's terrific, but like all programs, the mobile always lacks the capability of the PC. But, the 1 to 1 integration IS better than most out there.

Vendor Response

by Asset Panda on November 07, 2017

Hi Joshua, we appreciate you writing a reivew on the Asset Panda platform. If you have any ideas or sugestions we would love to hear from you. We are always innovating and looking for ways to improve. Thank you for the opportunity to work with you.

The sales person and project leader were great with follow up and customer focused.

Nov 03, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to track asset location and to be able to scan the barcode with our phones. We are able to use this for both assets and inventory. This is a benefit for a small business such as ours.

Cons: The barcode generation file for labels. The formatting is off because the system generates a PDF file. You should find a way to be able to print barcodes from the system without having to create a PDF.

Overall: On-line organization and real time ability to track assets.

Vendor Response

by Asset Panda on November 07, 2017

Hi Audrey, we appreciate you writing a review on the Asset Panda platform. We are currenlty in the final stages of revamping our barcode generator it has completed design and released for development. This issue will be fixed in the update. We appreciate the opportunity to work with you.

Asset Panda is very simple to use and easy to understand.

Nov 03, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I mostly like the dashboard of Asset Panda where I can locate my Assets and get all the help I need. Also, the Location feature is very helpful to track our devices.

Cons: The only problem I have with this software is regarding the depreciation. Asset Panda only use Straight Line depreciation method.

Overall: I get to keep track of our asset.
I can get the depreciation report of our Asset.
I can categorize the asset in their respective orders.

Vendor Response

by Asset Panda on November 06, 2017

Hi Sam, we appreciate you taking the time to write a review on our platform. We are currently working on a variety of other forms of depreciation so hold tight new features are on the way. Thank you for the opportunity to work with you.

Very personalized support for initial setup and configuration. Significant system flexibility

Nov 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customer rep was incredibly helpful in setting up and customizing our solution. We had a lot of challenging needs and requests that he was constantly able to help us resolve or innovate unique workarounds within the system. He was also incredibly flexible in ensuring he was available to help us meet our implementation deadline. The system's ability to customize fields and actions to an extensive degree is quite nice. Ability to customize fields and actions make it easy to adhere to any company workflow.

Cons: Separate groups make reporting and updating records in different groups that may tie together or share attributes difficult. Having to have a specific group action to update or alter values on a group of records is a pain. Ability to simply select a large number of assets and alter a range of fields would be nice. Reporting is customizable but cumbersome. Only being able to see past field values through change reporting is a huge problem

Overall: Ability to customize asset management to our existing workflow, maintain our actions, and provide a detailed asset history for our movements.

Vendor Response

by Asset Panda on November 06, 2017

Hi Mitchel, we appreciate you taking the time to write a review on the Asset Panda platform. We are constantly working to improve so your comments are noted and appreciated. Thank you for the opportunity to work with you.

The perfect platform!

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Scalability, easy to adjust data fields, can track most anything of value to your company from purchase/inventory to retirement/decommisioning. The mobile and web interfaces are intuitive and easy for even entry-level staff to perform tasks needed.

Overall: Single place to capture all devices and software licenses for our medical group of over 4000 employees spread over all of Hawaii. Thank you!

Vendor Response

by Asset Panda on November 04, 2017

Hi Mike, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to serve you.

2 year user. Use it to track IT assets.

Oct 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Works on mobile, reasonably configurable. Fairly easy to setup and get going with. Has geo-location to identify where physically assets are.

Cons: Reporting is not as easy or full featured as I would like. Not sure there are any other real negatives.

Vendor Response

by Asset Panda on October 30, 2017

We appreciate the review. Check out our knowledge base to learn more about the reporting tool.

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Demo was friendly and spot on. Implementation was extremely smooth, and very professional.

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like the ease of use and the flexibility of the software. Very easy to configure for our needs. I'm sure that I'm not alone in saying that our business needs are complicated. We've had an easy time of getting this set up to match our needs. Our Customer Success Specialist, has been absolutely perfect.

Overall: An easy to use, comprehensive solution to track all of our inventory.

Vendor Response

by Asset Panda on October 30, 2017

We appreciate you writing a review on the asset panda platform. Thank you!

Exactly what we needed

Oct 25, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It has great versatility and exactly what we need as a training provider. it provides everything we need from service due date reminders to documentation running alongside it.

Cons: It can be quite confusing at times but nothing that cant be solved with help from support team who are extremely helpful, the time difference from uk can be challenging at times but its never urgent.

Vendor Response

by Asset Panda on October 26, 2017

Hi Lee, we appreciate your review. Our platform is designed to handle simple and complex issues by configuration. Perhaps we could take another look at your configuration and adjust the items that are confusing and make them work exactly as you like. Also, you can configure the tool as well. We find our clients start with a configuration and over time as their business needs change they change configuration settings to allow the system to adapt and grow with their requirements. Thank you for the opportunity to work with you.

very intuitive, and customizable.

Oct 25, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: The things we like the most about this product is that it provides nice features like the mobile app and it keeps everything organized.

Cons: The scanner on the mobile app is too sensitive, it picks up on all the wrong things. We have also experienced difficulties trying to find "archive".

Overall: The main benefit is that we now have a much better overview, thanks to this intuitive product.
We were also very nicely guided through it all by Jessica Horton.

Vendor Response

by Asset Panda on October 26, 2017

Hi Niki, we appreciate the review on the Asset Panda Platform. We sent your comments about the scanner and the archive to the product team. The quality of the phone camera can have an effect on scanning. Jessica is a rockstar. Glad you had a great experience with her. We appreciate the opportunity to work with you.

Asset Panda has allowed us to build an inventory/asset management system from scratch.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use is the biggest "pro" about Asset Panda. It is significantly easier to use than other inventor-style management systems we have come across. And cheaper, too.

Cons: There are workarounds for handling consumables, but this is one area that could use some help. I know in theory it is not designed for consumables, as it is an asset management system first, but just an addition that could prove useful as they work hand in hand.

Overall: Asset Panda allowed us to create something we never had before: Accountability, Control, Ease of Mind. A system that did all of the above, and still left room for creativity when it came to our own needs.

Vendor Response

by Asset Panda on October 25, 2017

Hi Steven, we appreciate you taking the time to write a review on the Asset Panda platform. Managing pure inventory is high on our priority list and currently in development. You will see a wide range of capability rolled out in 2018. Thank you for the opportunity to work with you!

It's been a great experience. Staff is very helpful and knowledgeable.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software has been able to do everything I was looking for in software. I love the fact that it is easily customizable and whenever i call I get immediate support.

Cons: Only issue I have with software is that I need to have person in contacts before i can have them check something out. Not a big deal but slightly annoying. Also wish was some way it could work at times when no internet.

Overall: Am now able to keep track of the inventory.

Vendor Response

by Asset Panda on October 25, 2017

Hi Mordechai, we appreciate you taking the time to write a review on the Asset Panda platform. Keep the ideas coming we love to hear them. Thank you for the opportunity to work with you!

My experience was amazing. Customer rep were super helpful.

Oct 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Not sure where to start. Everything about it is great and I am super glad to be using it.
-Check in/out feature
-general asset tracking
-reports

Overall: Honestly, everything in this software is benefiting me right now. We never had any asset tracking and it's making my job so much easier and alot more organized.

Vendor Response

by Asset Panda on October 24, 2017

Hi Steven, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

Fits our needs perfectly

Oct 18, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Fast, easily accessible and reliable.
Data entry once set up is great, reporting is just what we needed

Cons: Setup for cascading options for different pieces of equipment was cumbersome and difficult, however support documentation was a HUGE help when doing so. exporting data is a bit more difficult than I would like as well.

Overall: Able to track assets from all our offices across the globe easily and plan for upgrades/replacements

Vendor Response

by Asset Panda on October 23, 2017

Hi Dan, we appreciate you writing a review on the Asset Panda platform. We sent your comments to our product team. If anything else comes up please let us know. Thank you for the opportunity to work with you.

Used to manage our capital assets

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy for our team to manage their own assets and perform their bi-annual inventory. They had no access to our previous system and could not take ownership as they do now.

Cons: We had trouble with Android. At inventory, it would not fully function. Also the same problem occurred when trying to manage assets on those types of smart phones.

Vendor Response

by Asset Panda on October 18, 2017

Hi Vicky, we appreciate you writing a review on the Asset Panda platform. We will ask our support team to reach out regarding Android. There should not be any reason on our end why you are having issues. We can check the hardware and software to see if that would cause an issue. Thank you for the opportunity to work with you.

Works good but need to work out some kinks with the employees

Oct 17, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: It is great for tracking our tools which add up to some serious money in assets.. Would love to be able to put a GPS on some of our more expensive tools

Cons: It can be a struggle to get the guys to use the software on their phone although I do not find it to be that difficult to use>>

Overall: Organization of TOOLS

Vendor Response

by Asset Panda on October 18, 2017

Hi Jason, we appreciate you writing a review on the Asset Panda platform. If you would like us to create a demo video specific to your configuration and email to your employees we are happy to do so. Thank you for the opportunity to work with you.

So far, so good!

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is very easy to use. The help feature has been very useful as we have been learning the system. Customer service is very responsive and happy to help. The system is very dynamic in customization which is extremely helpful in our industry. We have assets that move around a lot so being able to upload the changes to the system instead of hand keying each time is an excellent feature. Being able to pull up one of our assets and knowing the exact location is a relief to management. We also look forward to having the mobility of using the app as the assets move from one location to another. I have not utilized the accounting features yet as our rules are a little more complex but I am excited to work on that aspect as well so we can automate our calculations. Overall, we have been extremely pleased.

Vendor Response

by Asset Panda on October 18, 2017

Hi Pamela, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

Easy to buy, fast to deploy, easy to configure, easy for users to learn. Very intuitive.

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I needed an immediate solution that I could get stood up in days rather than months. After the demo, we got a free trial that was configured and in use within 2 days. After working with our Implementation Manager, we were fully configured and operational in less than a week.

I had a dream of my team managing inventory with nothing other than their smartphones. I dreamed of an inventory season where they would roll through buildings like Vikings, scanning assets and time-stamping them as "Verified", and then running a report on the back-end to forward to Finance. I dreamed of a "phone-first" user interface, and a web-based backend for configuration and reporting, that would require zero investment in local resources. When I realized the brilliance of this idea, I dreamed of building the proof-of-concept, pulling in venture capital, an IPO, and early retirement.

Then I discovered Asset Panda. So I bought it, solved my asset management problem, and got back to work.

Specific Pros:
- Free trial allowed us to get started immediately while procurement caught up.
- Pricing model is simple and flexible (and a real bargain)
- Setup was easy and intuitive
- User interface is simple enough that user training requires only a few minutes
- Support was very responsive and knowledgeable
- Product is very well thought-out. It is simple to use and configure, yet powerful and flexible
- $0 investment after the license fee (!) Not even a scanner
- No local HW/SW - 100% SaaS!

Cons: Documentation could be more extensive, and more technical. It seems like it was written for hippies and artists. I'm the IT guy. Talk to me about database structure, tables and columns, and how to establish Primary Key/Foreign Key relationships.

That's the only Con. Otherwise, AssetPanda is the perfect fast, lightweight, and cheap solution to asset management needs.

Vendor Response

by Asset Panda on October 18, 2017

Hi Mark, we loved your review. Awesome! We are constantly working on documentation so the more technical users can get more of what they want. If anything else comes up please let us know. Thank you for the opportunity to work with you.

easy to use

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software makes it so easy to find a file. We pass files among employees dozens of times per day.

Cons: This is probably user error, but I wish there was a way to view all the assets alphabetically. That's all.

Overall: file tracking made easy

Vendor Response

by Asset Panda on October 17, 2017

Hi Malia, we appreciate you taking the time to write a review on the Asset Panda platform. You can sort the asset list on the top of the page. If you have any questions please reach out to our customer support team. Thank you for the opportunity to work with you.

Loaded with features and easy to use.

Oct 10, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Helps to import data from existing spreadsheet, so it saves a lot of time. It keeps a track of depreciation/appreciation of assets.

Cons: Customer support could be improved. Other than that I am extremely satisfied with the software. Must use.

Vendor Response

by Asset Panda on October 12, 2017

Hi Karan, we appreciate you taking the time to write a review on the Asset Panda platform. We put a lot of emphasis on providing world class customer service. If you have suggestions on how we can improve we want to hear your thoughts. Thank you for the opportunity to work with you.

Easy set-up, great customer service, easy to use.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's user friendly - they are able to customize the entire program to fit our needs. Customer service response time is amazing!

Cons: Can't really think of anything yet - if I had to choose one thing - I think it would be how long system updates can take.

Overall: Great to give feedback to other potential customers

Vendor Response

by Asset Panda on October 06, 2017

Hi Christopher, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

We had no problem integrating Asset Panda into our day to day operations.

Sep 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: It was incredibly easy to get started using this asset management software. We were able to get the app setup on the engineers phones and they were up and running very quickly.

Cons: Active directory integration is not included in the price sadly it's an extra and can't manage multiple domains.

Overall: The ability to manage all our assets effectively.

Vendor Response

by Asset Panda on October 05, 2017

Hi Chris, we appreciate you taking the time to write a review on the Asset Panda platform. Active Directory integration is actually included in the price. We will have someone from our support team reach out and help you get started. Thank you for the opportunity to work with you.

Great software! Glad we switched to Asset Panda!

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is very easy to use. It takes no time to easily enter data in that you need. It is also very easy to search for assets that you are looking for.

Cons: It is not always easy to find where you can go to make edits for the software. I have to actually ask support to help me find where to add or remove certain things.

Overall: Being able to easily track our assets both IT and furniture.

Vendor Response

by Asset Panda on October 03, 2017

Hi Greg, we appreciate you taking the time to write a review on the Asset Panda Platform. We are constantly looking at ways to improve our platform and comments are helpful. Thank you for the opportunity to work with you.

I can honestly say that I have never experienced Customer Service as good as I have from Asset Panda

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is so easy to use and User friendly. Leslie Brock was absolutely wonderful and extremely quick at understanding our requirements. 10 Star Service.

Overall: It enables us to manage and control our Test Equipment which we have never before managed to do successfully.

Vendor Response

by Asset Panda on September 29, 2017

Hi David, we appreciate you writing a review on the Asset Panda platform. We take pride in our customer service and Leslie is a rockstar. Thank you for acknowledging her!

Nothing to complain about. The customer support is always available and quick to assist me.

Sep 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: We find it is not too complicated and manageable to use in regards to organizing our tools. The more we use it the better and easier it gets.

Vendor Response

by Asset Panda on September 25, 2017

Hi Sherrill, we appreciate you writing a review on the Asset Panda Platform. If anything comes up you need help with let us know. Thank you for the opportunity to work with you.

This program is absolutely changing the way we do business.

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's user friendly and very easy to get assistance with any questions you need answered immediately. I love how customizable it is for our specific business. MASON was a huge help on getting this thing up and running. He was always there to answer my questions and help me set up everything quickly. He made it a very easy process!

Cons: No integration with QB and not being able to pull from our inventory to our assets. Hopefully in the future AP is able to develop the software so we don't have to constantly use 2 systems and rather update more easily.

Vendor Response

by Asset Panda on September 22, 2017

Hi Rebecca, we appreciate you taking the time to write a review on the Asset Panda Platform. We are currently working on many integrations including Quickbooks. We will keep you informed as we move ahead. Thank you for the opportunity to work with you.

Have used Asset Panda for a couple of years now

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Access (obviously), features, mobile app, updates to software, reporting is very good. The ability to easily create users and restrict what they can do, such as create but not edit.

Overall: Tracking assets anywhere anytime, even on a mobile device. Did I mention it supports barcodes?

Vendor Response

by Asset Panda on September 21, 2017

Hi Richard, we appreciate you writing a review on the Asset Panda Platform. Thank you for the opportunity to work with you for the last couple of years.

I've had such a smooth experience so far and great response from my Implement Specialist.

Aug 31, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how thorough the system is. There is so much room for detail about different assets and how they can be assigned. I am still getting familiar with the system and am figuring out more things about how it can benefit our company.

Cons: So far, I am not a huge fan of how overwhelming it is with different sections and steps for adding assets and importing lists. I know that I will become more familiar with it and it will not be a problem so I am not too worried about that.

Vendor Response

by Asset Panda on September 01, 2017

Hi Lexi, we appreciate you taking the time to review the Asset Panda platform. We designed the system to give our clients the maximum flexiblity to build their own workflow into the product. Our implementation specialists are experts in getting our clients going so their users experience a simple app mapped exactly to the clients needs. We are always inovating and looking for ways to simplify the configuration. Thank you for the opportunity to work with you.

I am very pleased with the response time from Asset Panda and the working relation we have made

Aug 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Asset Panda is very affordable for small companies and its core value is that it is very customizable.

Cons: There are still some bugs in the UI the need work. Notifications and reports could always use more ability's

Vendor Response

by Asset Panda on August 30, 2017

Hi Jordan, we appreciate you taking the time to review the Asset Panda platform. We are always looking for ways to innovate and make the product better. Thank you for the opportunity to work with you.

Incredibly powerful service with all the features we could need, albeit with a learning curve.

Aug 21, 2017
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Extremely customizable for nearly any usage scenario we could devise. The customer rep was exceedingly helpful in walking us through the functionality and capabilities of the software, and patiently taking us through our first setup.

Cons: There is a steep learning curve on the administrative/setup side of this software. Considering it can be configured to perform any number of actions on any number of data fields for any number of assets, familiarity with programming and/or software development is a must.

Vendor Response

by Asset Panda on August 21, 2017

Hi Patrick, we appreciate you taking the time to write a review on the Asset Panda Platform. We designed the system to be as flexible as possible. We have a dedicated implementation team to build your workflow into our system. Once that is complete the system will operate in the manner you would like your users to see. This makes is very easy for the user to use. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

implementation went smoothly,

Aug 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: product looks easy to use and modify. We have many campuses and assets that get transferred back and forth.

Vendor Response

by Asset Panda on August 21, 2017

Hi Becky, we appreciate you writing a review on the Asset Panda Platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

I great appreciate how customizable this is

Aug 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: All of the available features and the number of way that you can interact with them. It makes its use very flexible.

Vendor Response

by Asset Panda on August 21, 2017

Hi Nyk, we appreciate you writing a review on the Asset Panda Platform. If you have any suggestions on the web UI we would love the feedback. Thank you for the opportunity to work with you.

Asset Panda was very supportive and understanding throughout the whole process.

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: It can be tailored to suit our needs and is easy to use and approachable. The after sales support is great and allows us to carry on fine tuning the software.

Cons: Its taken some time to get to grips with the program, but we are getting there. the more we use it the better we will get. I am struggling to set up a few notification features.

Vendor Response

by Asset Panda on August 21, 2017

Hi Simon, we appreciate you writing a review on the Asset Panda platform. If you need help with notifications please reach out to support. They are here to help. Thank you for the opportunity to work with you.

Outstanding support from the first call all the way through implementation!

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Fully customizable, End user ease of use, simple interface. Email notifications are excellent.

Cons: Would like a better mobile phone experience. Would like better push notifications. OCR technology?

Overall: Real time updates to the status of vehicles that are shared company wide.

Vendor Response

by Asset Panda on August 14, 2017

Hi Chris, we appreciate you taking the time to write a review on the Asset Panda platform. We love to hear the feedback so keep it coming. We are going to add better push notifications and OCR to product teams list of items to examine. Thank you for the opportunity to work with you.

Great system- was easy to start with asset panda- but not very intuitive and very quick

Aug 11, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: all information in one place, will help streamline processes- mobile/ cloud based is great- looking forward to "go live"

Cons: takes a very long time to set up- not very intuitive- a lot of features seem to be missing- a little cumbersome - will be interested to see how it goes when implementation happens.

Vendor Response

by Asset Panda on August 11, 2017

Hi Ashley, we apprecaite you taking the time to write a review on the Asset Panda platform. It sounds like the system is not completely implemented. We will make sure someone on our team contacts you regarding the status. The platform can be very simple or it can include a large number of business processes. The complexity of the implementation is up to the client and their needs. Please let us know what features you think are missing. We love the feedback and are always looking for ways to improve. Thank you for the opportunity to work with you.

Excellent and knowledgeable staff. Very nice and great to work with.

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Functionality is great!

Overall: Mobil app is a great addition and we have moved from a very old system bring our database to a whole new level.

Vendor Response

by Asset Panda on August 11, 2017

Hi Chris, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up that we can help you with please let us know. Leslie is a rockstar! Thank you for the opportunity to serve you.

My experience with the program and staff of Asset Panda has been outstanding.

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The program has unlimited ability to cater to your business needs. The customer service is very supportive, flexible and knowledgeable of the product the provide.

Cons: Has the ability to track some subcomponets of assets, but is limited to being able to track too many.

Overall: It allowed me to gain complete accountability of my company's fixed assets.

Vendor Response

by Asset Panda on August 05, 2017

HI Marc, we appreciate you writing a review on the Asset Panda platform. If anything comes up you need help with please let us know. Thank you for the opportunity to work with you.

Implementation was rough in the being, however staff at asset panda stepped up and took care of me.

Aug 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Flexibility and versatility. The software can do almost anything you need it to and if it's not possible asset panda tries to make it happen in the future.

Cons: I wish you could each department could have their own homepage with tools listed and laid out for just that department.

Overall: Saving money with ability to track tools.

Vendor Response

by Asset Panda on August 05, 2017

Hi Anthony, thank you for writing a review on the Asset Panda platform. We are glad you are implemented and everything is working well. I will make sure our product team sees your idea for the homepage. If you have anything else let us know. Our client suggestions have made our platform what it is today. We appreciate the opportunity to work with you.

Excellent adaption and easy to use

Jul 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The flexibility of the system, we asked for a simple asset tracking database and received a all encompassing tracking, modifying checking in and out solution!

Cons: Sometimes the complexity of the "back-end", can lead to problems. Changing a field can affect multiple other areas.

Overall: tracking and asset checking in/out solution

Vendor Response

by Asset Panda on August 05, 2017

Hi Spencer, we appreciate you writing a review on the Asset Panda platform. We designed our system to evolve as your business and needs change. Please reach out to our support team if anything comes up we can help you with. We appreciate the opportunity to work with you.

It sounds cliche, but this is a time when I legitimately wished there was an option for 10 stars..

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The absolute and complete flexibility. Our data is 100% accessible. I've never understood why so many products have roadblocks to accessing the data..

Cons: So far, nothing.. For some people, having this much access to the data may be a con, but not for us.

Vendor Response

by Asset Panda on August 05, 2017

Hi Robert, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

Everything from the first convo to the training session have been great. The customer support is A+!

Jul 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's simple to navigate and has a pleasant looking GUI. Also, as I've mentioned the customer support is hands down the greatest. Always here to help!

Cons: First, I love that your team worked on getting OneLogin setup for us but it would of been great if this feature was fully integrated as well as JAMF support. Which, I know you are working on so it's a half con. hehe. It would be very helpful as well to be able to easily add photos of different model hardware. The last asset management software we used, albeit an overall terrible experience, they did have one feature which was great. You were able to do a google photo lookup of a model and append it to the model type. I found this extremely helpful. Lastly, it would be nice if notification emails were a bit better looking and have more functionality to customize those emails.

Overall: Simple, straight forward asset management that doesn't suck. Plus, Pandas! Who doesn't love Pandas, am I right??

Vendor Response

by Asset Panda on July 26, 2017

Hi Jessica, we appreciate you taking the time to write a review on the Asset Panda platform. We have submitted your suggestions to our product team for review. In the meantime, if anything comes up we can help you with please let us know. We have some cool Panda swag to send you. Thank you for the opportunity to work with you.

Lyn and the support team have been very helpful in answering my questions and giving guidance.

Jul 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Everything in the program is pretty organized and once you get a feel for it, it is pretty easy to use.

Cons: I don't know a lot about software programs and how to operate them, so I was very lost in the beginning when trying to figure out how all the functions worked. The team has been very helpful when I call support and always guided me in the right direction.

Overall: This software will help the company stay on top of the maintenance for their machines. It will help to keep things running smoother and will save money by catching problems before they occur.

Vendor Response

by Asset Panda on July 23, 2017

Hi Isaiah, we appreciate you taking the time to write a review on the Asset Panda platform. Our goal is to exceed your expectations. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

Still in our internal implementation but have been very happy with the process.

Jul 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The price point along with the support cant be beat. Support, sales and implementation staff were very helpful.

Cons: We currently do not have any negatives at this time but there will always be things that come up. Once are tags show up, we will move forward.

Overall: The ability to have a physical inventory of all of our assets for accuracy and billing.

Vendor Response

by Asset Panda on July 23, 2017

Hi Anthony, we appreciate you taking the time to write a review on the Asset Panda platform. Our goals is to exceed your expectations. If anything comes up that we can help you with please let us know. Also, if you have any ideas on how we can improve we would love to hear them. Thank you for the opportunity to work with you.

Exactly what we were looking for....very flexible!

Jul 19, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Plenty of programming and standard template options...the best bang for the buck available. From rights to access, it's easy & simple.

Cons: Some times getting signal feed to wireless devices is an issue...but that's a function of the facilities we service; sometimes the uploading hesitates a bit...but small issues really.

Vendor Response

by Asset Panda on July 19, 2017

Hi Darryl, we apprecaite you taking the time to write a review on the Asset Panda platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

My implementation agent has been fantastic and extremely responsive during the initial phase.

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It makes things easy to track and manage assets. We were previously using an excel spreadsheet to manage our assets....

Cons: Its difficult for me to trouble items with multiple serial number.

Vendor Response

by Asset Panda on July 18, 2017

Hi Tom, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

awesome job and was great to deal with.

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's super easy to use and customize. It's going to make things easy to organize and make us more efficient.

Vendor Response

by Asset Panda on July 15, 2017

Hi Nick, we appreciate you taking the time to write a review on the Asset Panda Platform. We will let Haley know your comments. She will be excited. If anything comes up that we can help you with please let us know. Thank you for the opportunity to work with you.

Fantastic so far! Customer support representative has been awesome to work with.

Jul 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's customizable so we can get it setup how we want to use it.

Cons: There are a few features that other companies have that I wish were available, however, I have put in a a feature request so when they are available we will be good!

Vendor Response

by Asset Panda on July 06, 2017

Hi Nick, we appreciate you taking the time to write a review on the Asset Panda platform. We listen hard to our clients on feature requests and do the best we can to be responsive. If you have any additional feature ideas please keep them coming. We love the feedback. Thank you for the opportunity to work with you.

CSR really made it easy for us to get up and running!! We appreciated her can do spirit!

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. Very straightforward and flexible. We don't have a complex setup but it was nice to run on our own after just a little bit of training.

Cons: The only issue I had so far was with an import. I didn't have a certain field formatted correctly. It would have been nice to have the error notification presented immediately after the import failed instead of having to search for it. But overall that was really not a big deal.

Overall: Peace of mind. Sanity check for tracking

Vendor Response

by Asset Panda on June 29, 2017

Hi Andrew, we appreciate you taking the time to write a review on the Asset Panda platform. We are going to send your comments about the import to the product team for evaluation. We appreciate the feedback. We are always looking for ways to improve. If anything else comes up please let us know. Thank you for the opportunity to work with you.

First Class - Team had A1 product knowledge and kept the implementation call super easy to follow

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity and IOS support. Very easy to get up and running with in a short space of time and keeps everything under one roof., having the luxury of unlimited users nd a cloud based storage repository is a major plus point

Cons: Still don't fully understand the SmartSheet integration properly, Im sure this is just a matter of time before it fully integrates.

Overall: I get my life back from the perils of stock management!

Vendor Response

by Asset Panda on June 27, 2017

Lee, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up that we can help you with please let us know. We appreciate the opportunity to work with you.

Some hiccups with payments at the start, but once that was figured out, everything has been great.

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The walkthrough and setup with Jessica was fantastic. She explains everything well and had answers to all of my questions. The software itself is very customizable.

Cons: I'm still a new user and haven't really dived deeply into the software yet, so maybe I'll find something later, but for now the only issue I've had is a very minor one with their label creator.

To be fair when I asked about it, they are in the process of updating that system and said they'd add my feedback to the to do list.

Overall: it tracks our assets

Vendor Response

by Asset Panda on June 22, 2017

Hi Karl, we appreciate you taking the time to write a review on the Asset Panda platform. We are putting the finishing touches on our new barcode generator. It will be released soon. If anything else comes up you have a question about or idea on how we can be better please let us know. Thank you for the opportunity to work with you.

Asset Panda is useful to keep track of tools and such but the features seem to be limited.

Jun 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is fairly simple to use. I also like the fact that there is a mobile app for the software. This makes it versatile and allows users to log in and constantly update it if necessary. The barcode feature is also very helpful.

Cons: Limited features. Having to manually input with not as many functions to make it quicker such as excel functions.

Overall: It allows me to keep track of the assets with an application very simple to use. It does not have certain complex features I would like to have, however that's what makes it easy and user friendly.

Vendor Response

by Asset Panda on June 18, 2017

Hi Gene, we appreciate you writing a review on the Asset Panda platform. We love to hear ideas on ways to improve the product. We spend a significant amount of time and resources focused on product innovation. Thank you for the opportunity to serve you.

Very helpful

Jun 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Your sell's rep. was very helpful! She slowed everything down so that I could follow and comprehend how simple the software is!

Overall: We have now brought our filing system out of the "Stone Ages".. good bye pen and paper!

Vendor Response

by Asset Panda on June 13, 2017

Hi Aminah, we appreciate you taking the time to write a review. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

A complete letdown

Jun 08, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Asset Panda has all the features and price point that make it one of, if not the best, asset management tool that I've come across. We explored a few options when we were having so many difficulties and no other vendor I spoke with was able to offer me all the features that Asset Panda has at the same (or a better) price point.

I am cautiously optimistic that our experience will continue to be a pleasure. An asset management tool should be something that just works and not something you have to fix problems with daily. Our data is very valuable and its integrity is of the utmost importance due to our 1:1 initiative.

Active Directory sync has worked flawlessly over the past 6 months. Importing and updating of assets through their import tool is incredibly easy. Though I fully recommend using XLS sheets as I have had issues using CSV sheets.

The mobile application is still hands down one of the best applications I've used on iOS. The barcode reader reads quickly and accurately. Features like group scanning, filtering, and running actions are seamless.

Overall: We ended up renewing with Asset Panda after they fixed all of my previously mentioned issues in the original review further below. I think it's fair to provide an assessment of our use since.

Vendor Response

by Asset Panda on June 13, 2017

Hi Adam, we appreciate you taking the time to write a review. I checked with support and they informed me that everything is fixed and working properly. They said the account was turned off for lack of payment automatically by our system. Also, I went into the history and saw the issues we had when we initially installed AD and the most recent problem. Your account was a particularly hard one for us on the AD install. We are glad all the issues are fixed. Our support and development team are hard working honest people. Your account was highly abnormal on the AD install and it took a while to trouble shoot it. On top of that, we have to prioritize support for clients with up to date payment. The account will be open for you once we received payment.

Awesome experience. the team could almost read my mind as to what we needed.

May 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use keeps all of our users engaged and willing to keep up to date even when time lines are tight. We have already seen great benefits. Customer owned inventory can be checked and verified in a few minutes as apposed to hours. Customer support representative was a great asset to the whole process of setting things up. She seemed to get exactly what we were looking for and took the initiative to build a few features into our build out that even I didn't know I wanted. This has now saved time and money.

Cons: I would like to see a function to retire inventory items and keep the transaction history. Customer support representative has built a work around but if in future the development team could add this function that would be great.

Overall: the ability to track multiple inventory items. The ability to see what we have in inventory at a touch of a button. As we are inventorying customer owned items for use on display fixtures, it allows us to see if we have all the parts we need for the specific displays in a very fast passed environment.

Vendor Response

by Asset Panda on May 29, 2017

Hi Chris, we appreciate you taking the time to write a review on the Asset Panda Platform. You mention wanting to see a function to retire inventory items and keep the transaction history. The system can do that. We will ask your support representative to reach out to you. Thank you for the opportunity to work with you.

You guys have an innate confidence about your class-leading product and exceptional people/team.

May 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I don't find it overly complicated for something which is so mallable. The scope of this software is really impressive. I like that I can grow and fit our company needs into what AP can perform.

When looking for software the ADFS function was a minimum requirement and I have just been told by the lead techie at our end that its the easiest setup he has ever seen - he was impressed which was a relief!

I also like that it doesn't look overly complicated for end users - this is crucial to our business actually wanting to use it. Without user adoption it could be a hard sell to renew at the end of the contract. I'm currently expecting no problems at all.

Although this is not software related - I have been super impressed with the implementation team. Happy to answer my questions (which were mostly delivered after a rude interruption!). Rare to get techies with such good people skills!

Overall: As a company we were losing so much equipment and money! The benefits we get will be multifaceted. From the financial side which will impress the bosses to the IT staff who will have a much better product to interface with to manage our estate with. Finally the end-users who will be able to pick what they loan out rather than get what they are given.

This is still the dream for us as its only just gone live but I currently cannot foresee any major obstacles in our way.

Vendor Response

by Asset Panda on May 26, 2017

Hi Clayton, we appreciate you taking the time to write a review on the Asset Panda Platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

Highly engaged, ensured we were taken care of completely. My rep did a great job setting us up

May 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. Everything straight forward. Mobile app layout is easy and quick. The barcoding feature is easy to setup and integrated nicely into the mobile app.

Cons: Look forward to more functionality such as being able to adjust fields from the main asset page and on the main mobile app page

Overall: virtual inventory tracking and being able to retrieve the information quickly.

Vendor Response

by Asset Panda on May 24, 2017

Hi Debin, we appreciate you taking the time to review the Asset Panda Platform. Our support team can walk you through how to adjust fields on the main asset page and on the mobile app. Thank you for the opportunity to serve you.

Lori Walker has been amazing

May 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple/easy to use software. I like how the app is easy to use as well. This makes our live much easier

Cons: It can sometimes be slow.... Also its difficult to make assets with multiple serial numbers. Please let me know if there is an option that i am unaware of.

Overall: easily able to track our assets from rentals and loans

Vendor Response

by Asset Panda on May 24, 2017

Hi Tom, we appreciate you writing a review on the Asset Panda Platform. We are passing along your comments to our product team. Thank you for the opportunity to work with you.

Easy and Pleasant. Amber was amazing at answering questions and explaining everything.

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The flexibility of the platform is what I like most. You almost have no limit to what you can do. the screens are very intuitive.

Cons: So far the only con I have found it the lack of Quickbooks integration. I have spoken to a couple people that tell me the integration is forthcoming so no worries there.

Overall: Real time tracking of assets and the ability to assign roles to multiple people at different levels.

Vendor Response

by Asset Panda on May 19, 2017

Hi Brandon, we appreciate you taking the time to write a review on the Asset Panda platform. Quickbooks is coming soon! If anything comes up please let us know. Thank you for the opportunity to work with you.

Very excited to get working with Asset Panda, it will make my life much easier I am hoping!

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so user friendly. Great concept and works really smoothly in terms of customization. Easy to make changes and implementation went really smoothly also.

Cons: The Help Desk does not integrate with ConnectWise. Also, it often is a little slow moving from one asset to the other.

Vendor Response

by Asset Panda on May 14, 2017

Hi Loren, we appreciate you writing a review on the Asset Panda platform. We are writing new API connections all the time. In order for us to consider an API just send an email to our support team so we evaluate on your behalf. Thank you for the opportunity to work with you.

WE are just starting and would be able to provide better feedback at a later point

May 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use and the value of the software for the money makes it a great tool that is affordable even for non for profits.

Cons: that i am not able to set each country with their own currency up - currency is defined by the account holder and not single countries of the account holder

Vendor Response

by Asset Panda on May 09, 2017

Hi Margareta, we appreciate you writing a review on the Asset Panda Platform. I am going to add your suggestion regarding currency to our product team. Thank you for the opportunity to work with you.

My Rep was fantastic, she took great care of us and made sure that we had everything we need

May 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, tons of options to customize our environment, user interface is aesthetically pleasing and easy to navigate.

Vendor Response

by Asset Panda on May 05, 2017

Hi Allison, we appreciate you writing a review on the Asset Panda Platform. I will let Jessica know that you had a great experience with her. She does a great job! If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

Concise, informative, easy, and accommodating.

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customization features. It's nice to not be so "locked in" with the software. As our dept grows and changes, the software can do the exact same thing. Being able to make the software ours, and not some rigid solution that everyone has. We have made Asset Panda a part of the Atkore Service Desk and are honestly very excited about it. Our rep did a PHENOMENAL job getting the software set up for us initially, fielding our questions, and calming our concerns. She had an answer or example for us on every question we had. Please pass our sincerest thanks on to her.

Overall: Makes my job as owner of On/Off-Boarding processes much, much easier. Creates the individual accountability we needed for our assets to help trim our budget.

Vendor Response

by Asset Panda on May 05, 2017

Hi Bryan, we appreciate you writing a review on the Asset Panda Platform. Your comments made our day and we made sure to recognize your rep. Thank you for the opportunity to work with you.

Asset Panda is awesome. The onboarding and service teams are top notch.

May 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the flexibility of Asset Panda. Being able to change almost any field or setting is a great help, and makes customizing it to our needs very easy. Its good to know that as our needs change, Asset Panda can too.

Cons: I really wish that Asset Panda had a better way to handle common, non-asset tagged items. As an example, we like to know if a user has been issued a docking station or multiple monitors, but do not need to asset tag it due to the low cost.

Overall: Being able to easily track our equipment without spreadsheets

Vendor Response

by Asset Panda on May 03, 2017

Hi Jeff, we appreciate you taking the time to write a review on the Asset Panda Platform. If you speak to our support team they can suggest ways to tag non-asset tagged items. Thank you for the opportunity to work with you.

Great Product

May 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great reports and helps us track our many laptops as they are moved around facilities or getting fixed in our IT Department.

Cons: It was a little hard getting started, but once you get used to the setup and the we are very happy with the product.

Vendor Response

by Asset Panda on May 03, 2017

Hi Andrew, we appreciate you taking the time to write a review on the Asset Panda platform. If you need with anything please let us know. Thank you for the opportunity to work with you.

Everything has been extremely easy to use from the beginning, with no issues.

May 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: How easy it is to navigate and change when necessary. It's also great to have the support we need almost immediately.

Vendor Response

by Asset Panda on May 03, 2017

Hi Rachel, we appreciate you writing a review on the Asset Panda Platform. If you need anything at all please let us know. Thank you for the opportunity to work with you.

Excellent experience so far! I look forward to getting Asset Panda fully implemented Company wide

May 03, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly; very customizable. Excellent customer support. Bar codee/QR code support. Great way to manage any company asset or product inventory.

Overall: Asset management, consumable inventory management

Vendor Response

by Asset Panda on May 03, 2017

Hi Pete, we appreciate you writing a review on the Asset Panda Platform. If anything comes up that we can help you with please contact us. Thank you for the opportunity to work with you.

Very quick, and easy to use.

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the iOS app option. So much easier than writing down notes and entering info when I get back to my computer.

Cons: I haven't found any yet. The package scaled to our very small needs, and will easily grow with us.

Overall: Flexibility! Ability to remotely access District assets

Vendor Response

by Asset Panda on May 03, 2017

Hi David, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up that we can help you with please let us know. Thank you for the opportunity to work with you.

So far it's been great! A little difficult to navigate at first, but cool to customize to our needs

May 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The flexibility of reporting and the customizable nature of the entire platform is really cool. I like that I can develop my own home page and my own reports to show data that's specific.

Cons: It's a little difficult to navigate at first. It would also be really great to have the depreciation schedule a little easier to find, interpret, et cetera. Right now depreciation isn't really a main focus, but that's the reason our company wants to use Asset Panda. If it were a default report that was easily pulled to see month-by-month where each asset is in its depreciation stage and other similar details, this would be even better!

Overall: Easier to track depreciation than our old method of using a spreadsheet. Helps minimize excel formula and user errors.

Vendor Response

by Asset Panda on May 03, 2017

Hi Kathryn, we appreciate you taking the time to write a review on the Asset Panda platform. I sent your comment about depreciation to our product team. We will look at ways to make to improve this functionality. Thank you for the opportunity to work with you.

The move from SharePoint to Asset Panda

Apr 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: On the whole I have been impressed with Asset Panda as an inventory tracking system. In the past inventory was tracked using common SharePoint files which were never very reliable and not very user friendly.

With your system checking inventory in and out of our stockrooms has become much faster and more reliable. I like that the customization available on the platform, which maybe daunting to newer users at first, when setup properly, however, gives a great experience.

Vendor Response

by Asset Panda on April 27, 2017

Hi Scott, we appreciate you writing a review on the Asset Panda platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

Awesome Product

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, customizable to fit our needs, and reports to give to senior management.

Cons: Help desk features would be great so we can use one platform for assets and help desk.

Overall: Asset Panda has been an amazing software at the University that has greatly improved organizing and managing our assets and lease equipment.

Recommendations to other buyers: Including the email functionality for the help desk portion will be amazing and bring more customers to Asset Panda.

Vendor Response

by Asset Panda on May 03, 2017

Hi Brian, we appreciate you writing a review on the Asset Panda Platform. We love your feedback on Help Desk and we are in total agreement. In fact we are planning on releasing our Help Desk Module this year. Thank you for the opportunity to work with you.

Best Customer support ever. Thank you for being great professionals and kind people.

Apr 26, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything

Cons: It's kinda deep when trying to navigate and use.

Overall: Had a couple issues with my staff not being able to add items to our inventory. Called the support line and was helped and problem was fixed in less than 10 minutes. Great staff who really knows their system. Seriously if you demand the best than asset Panda is for you.

Recommendations to other buyers: Maybe a wizard for adding or adjusting assets.

Vendor Response

by Asset Panda on May 03, 2017

Hi Aaron, we appreciate you writing a review on the Asset Panda platform. We love our customer support people and are glad you had a wonderful experience with them. As you continue to use the system if you see ways to improve please give us your feedback. We are constantly innovating and making the platform better. Thank you for the opportunity to work with you.

Wonderful Product for our Business!

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to understand and customizable. Wonderful support staff as well!

Cons: Can't think of any? Been using the system for a few months now, and anything we need fixed, the support team takes care of it right away!

Overall: It's been a wonderful experience using Asset Panda for our internal inventory. We have a great system in place where tracking items has never been easier!

Recommendations to other buyers: Take the time to chat with the Asset Panda rep once you purchase the software. Let them know exactly what you want, and consult with your various departments to make sure it's set up just as you want.

Vendor Response

by Asset Panda on April 25, 2017

Hi Chris, we appreciate you taking the time to write a review on the Asset Panda Platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

Asset Panda is amazing!

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great customization with excellent customer support

Overall: We have been using Asset Panda for several months and it is amazing how much it has streamlined our non-profit's asset management. We went from a clunky and expensive on-premises tool to the new cloud-based Asset Panda (with it's very useful Android App). The comparison is night and day better!

Vendor Response

by Asset Panda on April 25, 2017

Hi Sean, we appreciate you taking the time to write a review on the Asset Panda platform. Client feedback is very important to us so please let us know if anything comes up we can help you with. Thank you for the opportunity to serve you.

Asset Panda track my tools effeciently

Apr 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was very happy to come across Asset Panda and even happier when working with them. After telling them what I was looking for they tailored a system to work for me and have followed up to see if there are any changes/modifications that we need. Enjoying working with them.

Vendor Response

by Asset Panda on April 21, 2017

Hi Jason, we appreciate you taking the time to write a review on the Asset Panda Platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

Asset Panda

Apr 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Although I have not quite fully implemented Asset Panda in our facility, we are very pleased with the product, cost, support, and options available. For me, the mobile apps are invaluable and will make asset inquiry on the go much more efficient! The ability to add photos to each asset also adds value and efficiency for those assets not easily identifiable simply by a name. I look forward to uncovering the many features of this product to meet our needs.

Vendor Response

by Asset Panda on April 21, 2017

Hi Danielle, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

Great Product

Apr 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Highly customizable

Cons: Check out process using mobile device app could be more streamlined.

Overall: Overall our experience with Asset Panda has been great so far. Our rep was fantastic in getting us set up and customizing it to fit our needs. She has also been very helpful and quick to respond when we had questions after the initial setup was complete. We only have two suggestions so far that would make Asset Panda work better for us. First would be to streamline the checkout process in the mobile device app. Second would be to have a way to make certain group actions ignore and not change assets that have a specified status.

Vendor Response

by Asset Panda on April 20, 2017

Hi Dan, we appreciate you taking the time to write a review on the Asset Panda platform. We love the feedback. If you have any details on how you would like the check out process to work let us know. We are constantly innovating and looking at ways to improve. Thank you for the opportunity to work with you.

Perfect for us!

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User friendly, good on the go, intuitive, will eventually link with Salesforce

Cons: For a period of time the android phone scanner didn't work

Overall: We love using Asset Panda on the go! The app is way better than the other asset management software I have used.

Recommendations to other buyers: Use it! It is the best option for our company and we hope it is the best for yours as well.

Vendor Response

by Asset Panda on April 20, 2017

Hi Thom, we appreciate you taking the time to write a review on Asset Panda. On Android you must be on KitKat (4.4). If you have any further issues please let us know. Thank you for the opportunity to work with you.

Asset Panda Implementation

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extensible, flexibility of the solution, and the mobile app. I love the bar code scanner.

Cons: Nothing yet.

Overall: Purchased your solution which is packed with very robust functionality. We also had a fantastic experience with our rep, who was our implementation specialist. She was a rock star and knew the product very well. She consulted with us, gave us best practice recommendations, and always went above and beyond. This was the best experience I had with a software implementation in a while.

Recommendations to other buyers: The ability to customize the URL to the company. We use a IT Security compliance tool that allows this. Overall awesome product. You guys are going to take over.

Vendor Response

by Asset Panda on April 18, 2017

Hi Kevin, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

Dustin Review

Apr 07, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: it seems pretty simple

Cons: it keeps freezing up on me when I try to save my new assets.

Overall: Newer user - first time have asset management software. Still trying to figure out the slight glitches and how to scan once coded. I think in time my review will change once I have more experience with the product.

Recommendations to other buyers: nothing at this time - still to new of a user

Vendor Response

by Asset Panda on April 07, 2017

Hi Melissa, we appreciate you taking the time to write a review on our platform. Please contact our support if you keep experiencing the freezing issues. They could be a result of internet connection speeds on your side. We are not experiencing anything on our side that would result in speed issues. Thank you for the opportunity to work with you.

Most Flexible Asset Management Software for it's price

Apr 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: There are three things that works really well for us: 1) Its easy to add custom fields we need to track for assets in the system. 2) User permission can be customized to the level that multiple departments can use the same system but only manage their own assets. 3) Price

Vendor Response

by Asset Panda on April 06, 2017

Hi Helen, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up that we can help you with please let us know. Thank you for the opportunity to work with you.

Macon Road Baptist School

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and portability

Cons: Initial setup and/or data entry is labor intensive

Overall: We needed a solution that would allow us to scan bar codes to determine who's device we were looking at. Students will sometimes leave their iPad somewhere and a staff member will pick it up and try to determine who it belongs to. It also gives us a great way to record and keep track of all of our Apple inventory in one place that is accessible from anywhere, rather than a spreadsheet that one person has on their computer or a printed list that could change suddenly or unexpectedly.

Our experience with Asset Panda so far has been excellent and we plan to continue to use the platform for additional inventory in the upcoming school year.

Vendor Response

by Asset Panda on April 05, 2017

Hi Michael, we appreciate you taking the time to review the Asset Panda platform. If anything comes up that we can help you with please let us know. Thank you for the opportunity to work with you.

Downstream asset

Apr 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: In the last couple weeks I have had a real pleasure speaking with Leslie Brock on how to utilize asset panda into the companies daily functions she has been very helpful and patient with us in guiding me and some fellow employees thru the functionality of asset panda she is very knowledgeable and when not sure she was quick to find out the answer for us in my own opinion she reflects asset panda very well and to this point I'm very happy the company has choose to go with asset panda and I would recommend this company for the easy to learn and use and for the great customer service.

Vendor Response

by Asset Panda on April 05, 2017

Hi Todd, we appreciate you taking the time to write a review on the Asset Panda platform and the kind remarks about Leslie. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

New Asset Panda Fan/User

Apr 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We are just starting to set up the tool but feel it squarely addresses our needs, is very customizable and fairly easy to learn.

Vendor Response

by Asset Panda on April 03, 2017

Hi Michael, we appreciate writing a review. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

Asset Panda Review

Mar 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customizations that are available.

Cons: Have not come across one yet.

Overall: We are extremely happy with all the features, quality and support for this product. Support is prompt and knowledgeable. Functionalities meet all our needs.

Recommendations to other buyers: Just very satisfied overall.

Vendor Response

by Asset Panda on March 29, 2017

Hi Jorge, we appreciate you taking the time to write a review on the Asset Panda platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

Easy to use asset management software

Mar 27, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Integrations, ease of use, mobile applications

Overall: We first introduced Asset Panda this year after reviewing six different asset management applications. We selected Asset panda due to the integrations with SCCM, Active Directory, Casper. Its iOS applications are great for easily scanning items in and out and assigning to staff. We use the barcode to scan the items label and the staff's ID card, making check out of items a breeze.

Vendor Response

by Asset Panda on March 28, 2017

Hi Leigh, we appreciate you taking the time to review the Asset Panda platform. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

Excellent easy to use asset tracking system for a great price

Mar 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use; simplicity of design

Cons: I hesitate to add this as a "con" as it's the other side of the simplicity coin -- they always go together. There is a bit of inflexibility with certain design decisions, but again, this goes with simplicity and I will gladly take a wee bit of manageable inflexibility over unnecessary complexity.

Overall: We were looking at various asset tracking options, from building something in house via Access or MS SQL, building a nasty set of interconnected spreadsheets, or buying an off the shelf product. Pretty far into the process it dawned on me that I should google cloud based asset tracking systems. We were up and running maybe 1 hour later. Excellent decision!

Vendor Response

by Asset Panda on March 17, 2017

Hi Michael, we appreciate you taking the time to write a review on Asset Panda. If anything comes up we can help you with please let us know. Also, keep the feedback coming. We love to hear what you think and ways of making the platform better. Thank you for the opportunity to work with you.

Super-configurable Asset Tracking... can basically do anything!

Mar 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Very configurable. Great iPhone app.

Cons: None. I guess the app can be a bit more aesthetically pleasing.... but that's not really important.

Overall: We are using Asset Panda to track thousands of pieces of equipment across four warehouses. You can basically have Asset Panda to do whatever you want. It is super configurable.

We use Asset Panda to create and fulfill orders, track items as they are delivered and picked up, and to log maintenance performed. Reports show us at a glance the status of our equipment. One particularly helpful report shows us all outstanding items and the location they were delivered to, and this has helped reduce lost equipment.

The software is easy to configure (if you are good with software) and very easy to use, even if you're not very computer-literate. Their customer support is responsive and helpful.

Very pleased with Asset Panda.

Vendor Response

by Asset Panda on March 09, 2017

Hi Avi, we appreciate you writing a review for Asset Panda. We are constantly innovating and looking for ways to improve including some ares on our interface. If anything comes up we can help you with please let us know. Thank you for the opportunity to work with you.

Great tool!

Mar 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The software we had prior to AP was hard to manage, wasn't user friendly and you couldn't do any customization of reports or data entry fields. The larger our agency grew, the more apparent it became that I needed a better software to make my life easier managing 5 offices and their inventory. Asset Panda is an amazing tool I can pull up from any office, adding items is quick and easy (the replication option is my favorite!) and the staff I've worked with have all been friendly and quick to respond to my questions.

Thank you!

Vendor Response

by Asset Panda on March 07, 2017

Hi Sarah, we appreciate you taking the time to write a review on Asset Panda. If we can do anything to improve your experience please let us know. Thank you for the opportunity to work with you.

We *heart* Panda

Mar 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use
history tracking

Overall: After years of tracking assets on spreadsheets we moved about two years ago over to panda after a lot of research accross the market.

We were thirilled at the level of customer service and ease of use - it does more than we need but as an expanding business thats what we need - we need to be able to grow with our systems !
Love it! don't know how we ever lived without it !

Vendor Response

by Asset Panda on March 07, 2017

Hi Yasmin, we appreciate you taking the time to write a review on Asset Panda. If anything comes up that we can help you with please let us know. Thank you for the opportunity to work with you.

IT Support Specialist

Mar 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and customization of the product

Cons: Integrating barcodes from a barcode printer was painful and technical support was not that savvy on how to modify or create custom labels. This took way too long and could be better. I also wish AD integration is part of the licensing. I was not made aware this was an extra cost.

Overall: The service was easy to setup and configure. We were able to customize and configure the portal exactly how it was described. The value is definitely the biggest attribute for this product. Thank You Asset Panda!

Recommendations to other buyers: It's a great solution for asset tracking! Helps us have a handle on where all our assets are located.

Vendor Response

by Asset Panda on March 07, 2017

Hi Giovanni, we appreciate you taking the time to write a review on Asset Panda. We are constantly innovating and trying to improve so your comments are helpful. We are working on ways to make the barcode experience much better. You should see continual improvements as you continue to use the system. Thank you for the opportunity to work with you.