Who Uses This Software?

Our Enterprise Search Solution serves companies and industries of all sizes.


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Swiftype
  • swiftype.com/
  • Founded 2012
  • United States

About Enterprise Search

Swiftype Enterprise Search allows your knowledge management team to search, organize and access content across multiple cloud data sources (Salesforce, Confluence, Google G Suite, Dropbox, Slack, etc), when and where they need it. Find your files, docs, or data in no time, with all the tools to customize, analyze and improve your discovery experience.


Enterprise Search Features

  • Cataloging / Categorization
  • Collaboration
  • Content Management
  • Data Management
  • Discussion Boards
  • Document Management
  • FAQ
  • Full Text Search
  • Guided Problem Solving
  • Self Service Portal
  • Self-Learning

Enterprise Search Reviews Recently Reviewed!

We've used Swiftype on a trial basis to augment our site search functionality.

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's very well designed and laid out and offers a large assortment of tools to enhance the user site search experience and allow admins to fine-tune search results, with the ultimate effect of increasing conversions and reducing bounce rate.

Cons: There's little to complain about apart from the added cost, which is well worth the investment provided the software is leveraged to its optimal potential.

Overall: Increased conversions, reduced bounce rate, and significantly more control over our search results.

Recommend to try a demo at least

Jul 12, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The customer service has been excellent and user-friendly. The response time for the customer is above the industry average. The autocomplete is a bonus that adds value to the product.

Swiftype makes our search easy

Nov 03, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We power our search across many platforms using direct queries to swiftype. Keeping search traffic off our servers reduces our API load, speeds our response times, and gives us flexibility.

Pros: well thought out restful API and they did CORS headers right

Cons: recent emphasis on scraping sites doesn't apply for large customers