# Communitrak Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Communitrak Software - reviews, pricing plans, popular comparisons to other HOA products and more.

Source: https://www.capterra.com/p/155383/Communitrak

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# 

 Communitrak Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Communitrak

## What is Communitrak?

Communitrak is an all-in-one platform designed for self-managed condo and homeowner associations that streamlines payment collection, resident communication, violation enforcement, file sharing, and more.

## What is Communitrak used for?

[HOA](https://www.capterra.com/hoa-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$49

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Communitrak

4.8 (4)

VS.

[4.7 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

Starting Price

$49

Flat Rate, Per Month

Starting Price

$54

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (4)

Ease Of Use

4.6 (574)

Value For Money

5.0 (4)

Value For Money

4.7 (449)

Customer Service

5.0 (4)

Customer Service

4.7 (558)

## Communitrak alternatives

[4.4 (110)](https://www.capterra.com/p/230892/Vantaca/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (87)](https://www.capterra.com/p/215897/HOA-Start/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (97)](https://www.capterra.com/p/237509/Easy-HOA/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (70)](https://www.capterra.com/p/143799/CINC-Systems/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Communitrak 28 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage, organize, and store contact information

Add customized logos and colors to align with company branding

Store, manage, and track all electronic documents in a centralized location

Electronically collect payments for goods or services

Schedule and manage the logistics of activities and other gatherings

Automatically collect recurring fees or dues from members

Create, save, and store files

Automation of the violations inspection process of homeowners associations

Schedule predetermined or ad hoc maintenance services and labor requests

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Accept, record, and reconcile financial transactions

Centralized database to track details of properties (including lease, tenant, and owner information)

Notifications that are delivered to users as soon as an event occurs

Automated process of charging customers at regular intervals for repeated access or use of a product or service

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Create, manage and track all task activities and progression

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.3 (4)

4.3

Based on 4 reviews

## Pricing

Value for money

5.0 (4)

Free Trial

1 - 50 Homes

$49.00

Flat Rate,Per Month

51 - 150 Homes

$99.00

Flat Rate,Per Month

151 - 300 Homes

$149.00

Flat Rate,Per Month

301 - 500 Homes

$199.00

Flat Rate,Per Month

501-1000 Homes

$249.00

Flat Rate,Per Month

Value for money

5.0 (4)

5.0

Based on 4 reviews

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## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

4.8

Based on 4 reviews

Filter by rating

5(3)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NW

Nancy W.

HOA Board President

Real Estate

### "New Implementation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 8, 2021

Overall experince with Communitrak has been excellent and the customer service is exceptional and very responsive. Our HOA previously had challenges tracking incidents/problems and distributing information/materials. Communitrak definitely solved these problems and many more. In the 1+ year of using Communitrak the platform has significantly modernized the management of our HOA. I have recommended this system to other HOAs and in comparison to other systmes I have used it is much easier and more intuitive to use.

Pros

The incident reporting capability made a huge impact in better managing the activity and issues for our HOA by having the ability to customize the forms and allow our members to report requests and problems provided the board with important visibility to what the property managers needed work on. The dashboard with common area access codes and hours of operation have been very beneficial for our members. The Member profiles with the ability for information privacy (if desired) makes it easy to connect with other members. Lastly, having a place for document storage with self service for members has eliminated USPS mailing and emailing and gives members easy access in one place for all types information from meeting minutes, notices, CC&Rs, bylaws, as well as any other information that is shared by the board.

Cons

The forms management is a bit cumbersome because you have to retype the file name even when doing a Drag & Drop.

Reasons for choosing Communitrak

N/A - I was not on the committee to select the system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CK

Caleb K.

President

Real Estate

### "Best Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 31, 2021

Very pleasant, responsive and easy to work with.

Pros

Any issues I had were quickly addressed by the development team and the customer service was very attentive to my organizations needs. The leadership of this company is refreshing to work with and they were very receptive to product feedback.

Cons

Getting my organization to voluntarily adopt the software was not possible and I understand the reasons why. However, having the ability to Sign up my members autocratically would have been very helpful.

Reasons for choosing Communitrak

The decision was value based with a free trial to test. It was a no brainer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Kristen S.

Executive Assistant

Real Estate

### "Valuable Resource for HOA's"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2021

Our experience with Communitrak has been great since we became a customer in 2018. The various member groups and options within those groups are perfect for the various HOA's we have in our gated community. \[SENSITIVE CONTENT HIDDEN\] is always very quick to respond to any questions we have, it's apparent he really cares about his customers.

Pros

The site easy to use and the residents of our gated community find it easy to navigate.

Cons

There was a persistent issue with the page not loading a few months ago, which appears to have been mitigated with the redesign.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JF

Jennifer F.

HOA Treasurer

Accounting

### "Cottages at Overbrook HOA"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 19, 2021

Pros

This has been a great tool to use for neighborhood communication and for collecting monthly dues. We've also seen VERY quick responses to any questions or issues we've had, which is very much appreciated.

Cons

The only improvement we would love to have is for the ability for users to set up auto-draft payments. This is something highly requested in the neighborhood, and without it, many of our monthly payments come late.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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