# Communitrak Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Communitrak Software - reviews, pricing plans, popular comparisons to other HOA products and more. Source: https://www.capterra.com/p/155383/Communitrak/reviews --- # Communitrak Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Communitrak ## What is Communitrak? Communitrak is an all-in-one platform designed for self-managed condo and homeowner associations that streamlines payment collection, resident communication, violation enforcement, file sharing, and more. ## What is Communitrak used for? [HOA](https://www.capterra.com/hoa-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Communitrak?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://communitrak.com/&name=Communitrak) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Communitrak 4.8 (4) VS. [4.7 (576)](https://www.capterra.com/p/146693/PayHOA/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $54 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.6 (576) Value For Money 5.0 (4) Value For Money 4.7 (451) Customer Service 5.0 (4) Customer Service 4.7 (560) ## Communitrak alternatives [4.4 (110)](https://www.capterra.com/p/230892/Vantaca/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.9 (87)](https://www.capterra.com/p/215897/HOA-Start/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (98)](https://www.capterra.com/p/237509/Easy-HOA/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (70)](https://www.capterra.com/p/143799/CINC-Systems/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Billing & Invoicing Create, manage, and send invoices or bills to customers Calendar Management Track and manage schedules and meetings via an integrated calendar Communitrak 28 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage a group of members established for coordinating plans, programs, or other initiatives Manage, organize, and store contact information Add customized logos and colors to align with company branding Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Schedule and manage the logistics of activities and other gatherings Automatically collect recurring fees or dues from members Create, save, and store files Automation of the violations inspection process of homeowners associations Schedule predetermined or ad hoc maintenance services and labor requests Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Accept, record, and reconcile financial transactions Centralized database to track details of properties (including lease, tenant, and owner information) Notifications that are delivered to users as soon as an event occurs Automated process of charging customers at regular intervals for repeated access or use of a product or service View and track pertinent metrics to find patterns and gain insights from data Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Create, manage and track all task activities and progression Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Trial 1 - 50 Homes $49.00 Flat Rate,Per Month 51 - 150 Homes $99.00 Flat Rate,Per Month 151 - 300 Homes $149.00 Flat Rate,Per Month 301 - 500 Homes $199.00 Flat Rate,Per Month 501-1000 Homes $249.00 Flat Rate,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NW Nancy W. HOA Board President Real Estate ### "New Implementation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2021 Overall experince with Communitrak has been excellent and the customer service is exceptional and very responsive. Our HOA previously had challenges tracking incidents/problems and distributing information/materials. Communitrak definitely solved these problems and many more. In the 1+ year of using Communitrak the platform has significantly modernized the management of our HOA. I have recommended this system to other HOAs and in comparison to other systmes I have used it is much easier and more intuitive to use. Pros The incident reporting capability made a huge impact in better managing the activity and issues for our HOA by having the ability to customize the forms and allow our members to report requests and problems provided the board with important visibility to what the property managers needed work on. The dashboard with common area access codes and hours of operation have been very beneficial for our members. The Member profiles with the ability for information privacy (if desired) makes it easy to connect with other members. Lastly, having a place for document storage with self service for members has eliminated USPS mailing and emailing and gives members easy access in one place for all types information from meeting minutes, notices, CC&Rs, bylaws, as well as any other information that is shared by the board. Cons The forms management is a bit cumbersome because you have to retype the file name even when doing a Drag & Drop. Reasons for choosing Communitrak N/A - I was not on the committee to select the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CK Caleb K. President Real Estate ### "Best Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 31, 2021 Very pleasant, responsive and easy to work with. Pros Any issues I had were quickly addressed by the development team and the customer service was very attentive to my organizations needs. The leadership of this company is refreshing to work with and they were very receptive to product feedback. Cons Getting my organization to voluntarily adopt the software was not possible and I understand the reasons why. However, having the ability to Sign up my members autocratically would have been very helpful. Reasons for choosing Communitrak The decision was value based with a free trial to test. It was a no brainer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kristen S. Executive Assistant Real Estate ### "Valuable Resource for HOA's" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2021 Our experience with Communitrak has been great since we became a customer in 2018. The various member groups and options within those groups are perfect for the various HOA's we have in our gated community. \[SENSITIVE CONTENT HIDDEN\] is always very quick to respond to any questions we have, it's apparent he really cares about his customers. Pros The site easy to use and the residents of our gated community find it easy to navigate. Cons There was a persistent issue with the page not loading a few months ago, which appears to have been mitigated with the redesign. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF Jennifer F. HOA Treasurer Accounting ### "Cottages at Overbrook HOA" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 19, 2021 Pros This has been a great tool to use for neighborhood communication and for collecting monthly dues. We've also seen VERY quick responses to any questions or issues we've had, which is very much appreciated. Cons The only improvement we would love to have is for the ability for users to set up auto-draft payments. This is something highly requested in the neighborhood, and without it, many of our monthly payments come late. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)