Who Uses This Software?

Spanish/english speaking Companies High customer volume Call center departments Financial Services Cable/satellite companies E-tailers/retailers Business mobile websites

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Pricing Details
    pricing is determined based on number of tasks completed each month
  • Free Version
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    Business Hours

Vendor Details

  • Sundown.ai
  • www.sundown.ai/home/
  • Founded 2014
  • United States

About Chloe

*We are not a Helpdesk or CRM platform. We are an add-on to make those platforms smarter. Chloe is an Artificial Intelligence system that automates customer service and sales by answering customer inquiries and taking actions on requests. She automatically identifies policies and actions to guide her behavior from the initial training set and has the ability to learn from new experiences that will enable her to become smarter over time.

Chloe Features

  • Alerts / Escalation
  • Appointment Management
  • Call Center Management
  • Email Management
  • Knowledge Base
  • Live Chat
  • Performance Metrics
  • Queue Management
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Virtual Assistant
  • Workflow Management

Chloe Reviews

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