Who Uses This Software?

Spanish/english speaking Companies High customer volume Call center departments Financial Services Cable/satellite companies E-tailers/retailers Business mobile websites


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $50.00/month
  • Pricing Details
    pricing is determined based on number of tasks completed each month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Business Hours

Vendor Details

  • Sundown.ai
  • www.sundown.ai/home/
  • Founded 2014
  • United States

About Chloe

*We are not a Helpdesk or CRM platform. We are an add-on to make those platforms smarter. Chloe is an Artificial Intelligence system that automates customer service and sales by answering customer inquiries and taking actions on requests. She automatically identifies policies and actions to guide her behavior from the initial training set and has the ability to learn from new experiences that will enable her to become smarter over time.


Chloe Features

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management

Chloe Reviews

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