# Expertrec Smart Search Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Expertrec Smart Search the right Enterprise Search solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/155387/Expertrec-Search-Engine/reviews --- Expertrec Smart Search 4.8 (28) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Expertrec Smart Search Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews BS Brenda S Web DesignerOnline Media, Self-employedUsed the software for: I used a free trial. “Easy to integrate onto web pages. “ May 3, 2023 ## Showing most helpful reviews Showing 1-25 of 28 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jurjen D. \- Food Production Used the software for: Less than 6 months ### "Great customer support and lovely internal search engine-" December 14, 2020 5.0 Pros We were looking for a better solution than the default Magento search. Thanks to a Quora question to alternatives of Google Custom Search I found out about Expertrec. We chooses for a trial for our Dilmah Benelux shop and integration was very low level, almost no technical skills needed. Were needed customer support helped fixing some issues we discovered at testing. How ever we found the first search results during tests unrelated and found out that our XML sitemap had issues in providing the correct pages. Due this we had to fix the issues with the XML Sitemap which takes us a couple of weeks. Our Expertrec trial expired but thanks to great customer support we were able to extend the trial by one more week. We found out that everything works fine now and activated the yoda plan. Reason for choosing Expertrec Smart Search Easiness of implementation Review Source DT Dhaval T. Founder & CEO - Cimply FEMA E-Learning Used the software for: Less than 6 months ### "Algolia Alternative with Great Support" July 27, 2021 5.0 Excellent Pros Autocomplete feature is a really great thing in this tool. The user just needs to type the words and the products gets listed below. Search rankings can be tweaked. The search has Spell correct and has lightning-fast results -we get results back in under a few milliseconds. Great pricing as well, we got unlimited search queries without paying a fortune for it. Cons Nothing, it's just perfect as it is. No trouble so far Switched from [Algolia](https://www.capterra.com/p/148915/Algolia-Search/) They are offering Unlimited search queries and the support helped me out with the installation. They have Product Managers leading the project for you, Puranjay at the company was very helpful. I highly recommend others to use ExpertRec Search due to its fabulous features, blazing speed, and prompt support. Review Source MM Manisha M. UI and UX Information Technology and Services Used the software for: I used a free trial ### "Could have been improved" September 1, 2023 4.0 ok..can be manageable and customizable more. Pros the way of implementation and it was easy to use. Cons result query is not upto the mark and can be further helpful. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reason for choosing Expertrec Smart Search google docs iframe was the blocker. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) Its more friendly Review Source HM Heather M. Leader of Digital Transformation Construction Used the software for: Less than 6 months ### "PDF Indexing and searching solution" September 9, 2021 5.0 We signed up for the 14 day free trial to see how the search would work for our data. Our website as a lot of pages and PDFs and we were looking for a solution to enable our users to search across both. Fortunately, Expertrec's search was able to deliver and produce relevant results right out box unlike other search services that we tried. Their product team is extremely helpful, working with Puranjay was great! The affordable pricing, SAAS , and unlimited search queries were exactly what I was looking for. Pros Was able to index PDFs and pages and display the results simultaneously. Search is very fast and accurate when it comes to PDFs, voice search is amazing. Spell correct is fantastic for our users. Index is super fast! Cons The UI could be improved, dashboard is slightly complicated. Reason for choosing Expertrec Smart Search PDF search, relevant search results, no limit on search queries, excellent support! Switched from [Site Search 360](https://www.capterra.com/p/160711/Site-Search-360/) Moved because they didn't support PDFs directly. Review Source MM Marco M. Web developer Internet Used the software for: Less than 6 months ### "Fastest search on high volume WP Content I've ever seen" March 9, 2023 5.0 With high content filled Blog or Shop you get lost with a search plugin except this one! Light speed search as I've never saw. Pros Install the Plugin hit index and you're ready to go. It replaces automatically the Wordpress Search without any hassle. And the best Part is the advanced search results are displayed as an overlay with customizable filter functionality, without reloading the page. Also the possibility to index custom Post Types. That's a totally new search experience in wordpress. High recommend and totally worth the money! Cons Nothing at all - It took a a while to understand how to do all custom settings but the Support was fast and helpful. Review Source AD Alon D. CEO Design Used the software for: Less than 6 months ### "A game changer" April 8, 2023 5.0 Pros I am amazed of the accuracy and speed of the Smart Search engine. We daily use search heavily in our urban furniture catalog of products. We have hundreds of products and related pages. Both our customers and our own stuff need search functionality constantly. There were many issues of inaccuracy and slow response while we were using the built in default search of our site provider. Once we installed the Smart Search a dramatic change came to our commercial activity. It delivers the highest search engine performance. Installation was very easy and there is a very efficient way to fine tune the behaviour of the search results filtering. What astound me most was the incredibly fast and very reliable service I constantly got from the support team. They delivered best service until all was perfectly set up. Highly recommended! Cons I would like to have an easier graphic way to customize the look of the search box. It is working very fine now but some features need experimentation until fully fine tuned. Review Source BS Brenda S. Web Designer Online Media Used the software for: I used a free trial ### "Excellent Product with Great Customer Service and Attention to our Needs" May 3, 2023 5.0 We're just beyond the trial beyond and have not launched our pages with the feature embedded. Pros Easy to integrate onto web pages. Ability to filter out pages. Cons I am learning some of the features-customer support is willing to answer my questions. Reason for choosing Expertrec Smart Search We did not want to send customers off our website. Review Source JC Jean-Sébastien C. Project Director Computer Software Used the software for: 1-2 years ### "Best search engine we've found" March 27, 2020 5.0 It's great. The client we installed Expertrec on has hundreds and hundreds of webpages and it is very difficult for a client to find what they are looking for sometimes. With expertrec, it is now way easier. Pros The ease of use is amazing and it is very easy to design the results however we want with css. I also forgot to mention that the search results that Expertrec gives are amazing and years ahead of all the other engines we've tried. Cons We had a little bit of troubles setting it up with a subdomain at the beginning but it was quickly resolved by their support team. Reason for choosing Expertrec Smart Search Among all the product we reviewed, they had the best search results we could fin and as such, we chose Expertrec. Review Source Duncan H. Project Manager E-Learning Used the software for: 6-12 months ### "Simple But Effective Search Solution" October 23, 2019 5.0 Extremely good experience. Pros The product is very easy to use and configure. It has been reliable and support are very responsive and helpful. Cons I had a couple of problems that were resolve very quickly by the support team. Reason for choosing Expertrec Smart Search Expertrec looked like the most user friendly and flexible to fit with our site requirements and design. Review Source Frutuoso D. Owner Retail Used the software for: Less than 6 months ### "Very good search solution" March 17, 2023 5.0 Pros Speed and accuracy. Overall excellent product Cons I’d like to see an option for a more lively background Review Source LS Ls S. Online Content Manager Printing Used the software for: Less than 6 months ### "Great support for a functional low-cost product" September 21, 2022 5.0 The support is second to none - very responsive and helpful. They are willing to go above and beyond to help make the product more usable. Pros Support, pinned results, boosted fields all work vey well. Surprising the number of features they pack into a relatively low cost product. I say again the support is FANTASTIC. Cons Out of the box functionality requires some leg work to get up to a more user-friendly level. Adding too many boost levels can seriously mess up result functionality. Review Source MB Matt B. Assistant Marketing Director Publishing Used the software for: 1-2 years ### "Memoria Press" April 12, 2023 4.0 Pros Custom features for searching for products, hiding certain products Cons I don't think the interface is user friendly, it also took a long time to fix a problem on our site Review Source jC jamison C. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Year long user/administrator " March 27, 2020 4.0 good for the time being. Pros Software/plugins easy to setup. Improved my overall speed with results and pictures. Cons Not accurate with product description and prices. No auto correct for spelling. Review Source CB Curtis B. Owner E-Learning Used the software for: 6-12 months ### "Expertrec Custom Search Customer Review - A Great Product and Great Support" March 28, 2020 5.0 The product provides the search features we wanted. When we needed help the customer support staff did a great job providing assistance. Pros We installed Expertrec Custom Search on our web site. The widget provides a simple to use, attractive search feature. We are very pleased. Cons There are no features we dislike. We like the product and recommend it. Reason for choosing Expertrec Smart Search We needed help with the installation and chose Expertrec Custom Search because they were willing to provide the help we needed. Review Source LH Liam H. Lawyer Law Practice Used the software for: Less than 6 months ### "Excellent customer service" March 14, 2023 5.0 10/10 Pros Simple, quick and expansive. Amazing customer service. Cons Nada - I think it is great. Keep it up! Review Source VR Verified Reviewer Manager Computer Software Used the software for: Less than 6 months ### "Great service" July 4, 2022 5.0 Pros Very easy to integrate. Great service. Many settings, speed of operation Cons Not always a logical interface, but it's a matter of habit Review Source JT John T. Web Design Agency Owner Marketing and Advertising Used the software for: Less than 6 months ### "Expertrec is a RARE find" March 24, 2020 5.0 After Google stopped offering their FREE Google custom search, building a custom search engine that worked so well seemed impossible. Better than any built in search engine too... gives you the results that google would give you. Pros So easy to implement the search function and easy to customize it into our very custom-designed websites. Cons The software works very well and is very user friendly. Even the UI on the dashboard is easy to use for the people integrating. I suppose the only thing I would like to see is possibly weekly reports on the analytics from the app... so we don't forget we have the app and we can stay on top of the searches. Review Source BQ Basar Q. Web Developer Health, Wellness and Fitness Used the software for: I used a free trial ### "Very fast and efficient" October 13, 2023 5.0 Pros FastEfficient ReliableEasy to DeployGood UI Cons Pricing is too high for small startups, there should be discounts for startups. Review Source MT Mandy T. Web Developer Computer Software Used the software for: Less than 6 months ### "Easy to implement search" September 16, 2021 5.0 \[SENSITIVE CONTENT\], our Product Manager, has been helpful and quick to respond to our customization requests. Pros The team was very helpful and it was easy to get started. Cons We needed to make customizations to get it tailored to our needs. Reason for choosing Expertrec Smart Search We needed a search that understood user intent, as our site involves answering conversational questions. ExpertRec's NLP-based search met this need. Also, the subscription tiers are generous and provide unlimited search queries. Review Source jB james B. president Consumer Electronics Used the software for: Less than 6 months ### "Best Search Engine I Ever used" June 7, 2021 5.0 I was able to change the colors to match my website. My brand is most important to me, the softwar looks like it was made for my website Pros I tried 5 other places, they were not good, in fact i would not use the others for free This place should be charging way more. Cons 0 no complaints this is a really good system. Review Source TL Tobias L. Director Publishing Used the software for: 1-2 years ### "Straightforward to set up, does the job, looks good" June 23, 2021 5.0 Pros \- easy set up - looks good - "set and forget", it just works - quick responses from support team Cons The search page triggered a "target url domain is outside the website URL domain" in google search console for some reason. This is of no real consequence though. Reason for choosing Expertrec Smart Search Nicer look and feel, more generous monthly search allowance Review Source KR Koren R. Web Designer Consumer Goods Used the software for: Less than 6 months ### "Excellent Product" March 19, 2020 5.0 This was exactly what we needed. This search engine is quick and always supplying the correct information Pros Simple system. Had a few problems with integration but the team at Expertrec got on it and got it taken care of. I had very little knowledge on what is involved with a search engine. And now I don't know how we survived without it. It works like a dream! Cons Being a designer I would have liked a little more options on the design of the search box. Review Source AT Ashley T. Account Manager Computer Software Used the software for: 6-12 months ### "Cross domain Site Search" October 23, 2019 5.0 Pros This is the only tool I have found that can easilly search across multiple subdomains, and display search results for all on each site. It takes quite a bit of configuring to get just right, but the customer support is very helpful in getting you there. Cons The dashboard interface isn't the most intuitive, especially when trying to add users or change passwords. Alternatives considered [Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[Athos Commerce](https://www.capterra.com/p/173967/Relevancy-Platform/)[Algolia](https://www.capterra.com/p/148915/Algolia-Search/)[Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[AddSearch](https://www.capterra.com/p/172500/AddSearch/) Reason for choosing Expertrec Smart Search The price was much more reasonable. The other products researched had a lot of features we didn't need, so didn't feel worth the extra cost. Review Source RQ Raphael Q. VP of Engineering Information Technology and Services Used the software for: Less than 6 months ### "Great Support" January 30, 2020 5.0 Marrying overall content of certain pages Pros I liked the support that was extender to me. Cons The initial limitation or lack of clear custom package. Reason for choosing Expertrec Smart Search Prebuilt and Ease of Use Review Source eB esther B. Expert Research Used the software for: Less than 6 months ### "Very happy about Expertrec!" October 23, 2019 4.0 We needed a good reliable search engine Pros Good, fast, reliable search engine. Also friendly en speedy support no advertising can be smartly integrated in your website Cons No cons so far, would be easier if it was for free ;) Reason for choosing Expertrec Smart Search price-quality Review Source Similar Products Featured