Who Uses This Software?

We serve two kinds of customers: small businesses that want to automate, and large enterprises that want to connect their app to QuickBooks and other accounting apps.


Average Ratings

5 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $59.00/month
  • Pricing Details
    Provides connections to two applications and unlimited data per month.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Propelware
  • www.propelware.com/
  • Founded 2001
  • United States

About Autofy

Save time processing orders and eliminate data entry by connecting apps like Salesforce.com, Shopify, Amazon, and others, directly to QuickBooks. Keep your apps in sync with each other. Data like inventory counts, customers, shipment tracking numbers, and payment details can be seamlessly synchronized automatically. Create customized workflows that are specific to your business by validating data, mapping specific fields of information, and filters that sync just the data you require.


Spotlight_media_placeholder

Autofy Features

  • Dashboard
  • ETL - Extract / Transfer / Load
  • Metadata Management
  • Multiple Data Sources
  • Web Services

Autofy Reviews Recently Reviewed!


Promises a lot, delivers disappointment

Mar 15, 2018
1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: The only things I can say positively are that if you have the most BASIC of needs, that you you don't have to customize, and that this isn't mission critical, then it can be easy to set up and put on auto pilot.

Cons: But essentially, this is an immature product in this market sector of integrating apps. It's not even worth of a beta release, yet it's on the market. It's not cheap either, and definitely, when compared to the market NOT worth the price. It is POORLY customizable, the user has little control over details of the mapping, and it BREAKS, time and time and time again. at LEAST once a day, failing to integrate at all. So if your business depends in any significant way with timely, reliable, customized mapping from SalesForce to QuickBooks,

Vendor Response

by Propelware on April 22, 2018

Hi James, I'm sorry that your experience feel short of your expectations. You are correct that any complex customizations are handled best by our implementation team. We have reviewed the many support inquiries you placed and see great reliability in the product overall with other customers. When customers have issues, we'll always be there to help.

This tool allows our SalesForce and QuickBook instance to communicate quickly and efficiently!

Mar 13, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We have been using the autofy application to link our businesses SalesForce and Quickbooks instances. This allows for our Sales and Support teams to operate through the SalesForce CRM system while continuing to allow our accounting team to operate through the Quickbooks ERP.

Our company did not have the resources to jump fully into one larger more expensive option for CRM or ERP, but with Autogy we didn't have to make that choice and had been able to continue to use the tools we are comfortable using.

Cons: The actual integration took some time and a lot of remote and engineering assistance from the Autofy team. We also have maintenance issues/short down time that does occur and requires assistance from there team from time to time.

Overall: Once implemented this tool is very easy to use and their team jumps in to assist with any maintenance issues we have! My company is very happy with our decision to use Autofy.

Best Value Solution But Requires Patience

Sep 27, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: Autofy was one of the few truly affordable options for us to migrate data from QuickBooks desktop to Salesforce, and it provided some basic scheduling features that helped us in our effort to automate this migration on a daily basis. However, past experiences of seeing the feature stop working for days on end has left us unable to totally trust it's reliability. Support is helpful but in my experience, consists of just one individual at the company and, depending on his workload, there can be long stretches of silence on support queries.

Pros: Affordability, the pricing is hard to beat Ease of Use

Cons: Touch-and-go Support Reliability in terms of automation

They stopped supporting product and refuse to give credit.

Oct 26, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: We paid for a yearly contract with Autofy (Propelware) in October 2014. Without warning, they stopped supporting our product the end of May. To this date, they REFUSE to credit the unused portion of the contract. When I call the number listed on the web, I get Joe's cell phone voice mail. Bad business...and bad customer service.

Pros: At the time, it was one of the only companies to work with Infusionsoft.

Cons: Small, poor communications....I sent them a HELP note, after I had been unable to sync for 2 weeks. At that time, they told me they stopped supporting the software. They were silent on my request for a prorated credit.

Vendor Response

by Propelware on February 16, 2018

Our Autofy support team does respond to all support inquiries and is available M-F 8am-5pm CT at support@propelware.com or directly in the application.

Oct 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely